Dr. Daniell is an excellent otolaryngologist. I was referred to him last year by my PCP and…read moreallergist after having trouble breathing through my nose. He diagnosed me with a deviated septum and performed a septoplasty and turbinectomy to correct my nasal structure and help me breath easier. Everything went flawlessly and was about as painless as any surgery can be. Dr. Daniell was great at informing me about my options without pushing surgery on my like some other aggressive cut-first surgeons. He was very much interested with my progress and on my follow up appointments he was very happy his intervention worked so well - he clearly took pride in his work. Highly recommended.

I was referred to Dr.Reddy after Dr Stone retired. Wait room time was excessive. His intake tech…read morecame in with a cart & did intake positioned from the doorway. I am deaf. Very impersonal- No connection. He then entered and stood by the door. Same questions as intake. No connection. Quick exam and I found it to be a visit that was polar opposite from treatment received from DR Stone. I didn't return. My confidence in him from first impressions was not there- and I won't be, either.

Dr. Reddy was professional and knowledgeable. He resolved my issue and had excellent diagnostic…read moreskills. Office staff got me right in when other doctors refused.

I've seen Dr. Lauretano several times over the years for both for office visits and sinus surgeries…read moreand procedures. I can say with 100% confidence he is one of the best ENT doctors I've ever worked with. He genuinely cares about the well-being of his patients, this is what drives him and it's very evident in how he works with his patients. I'm happy to be a patient of his and I highly recommend him!

I have relocated to NH from ME and have been bleeding out of my right ear for 3 weeks with…read moreincredible pain. I just called this office and the "lady" who answer the phone was SO RUDE and CONDESCENDING when I was asking basic questions for how to get scheduled AFTER my PCP sent an URGENT referral. Ma'am, how would you like to be treated and spoken to the way you spoke to me? Or your loved one? I went to you for help, not be yelled at through the phone like an unruly toddler who is unable to listen. Maybe it's time to move on and do a new job since you're so miserable dealing with the public??

We had a very good experience here with my 5 year old. Dr Edwards took excellent care of him, and…read morethe audiologists were fantastic as well. Dr. Edwards happened to be there after the audiologist results came back and was happy to talk with us about them on the spot. That's the way a good doctor should be. We highly recommend this office.

I had the pleasure of seeing Dr. Aliphas at his Newton-Wellesley hospital office a few times…read morerelated to chronic nasal congestion and difficulty breathing and was consistently impressed by his competence and professionalism. At my first visit, Dr. Aliphas referenced an older cat scan I had back in 2013(!) showing my septum was slightly deviated, but he pointed out that if I had been fine for so many years, there could be another underlying cause to the congestion. He quickly formulated a course of action to help determine the cause of my congestion using a systematic approach in an attempt to rule out certain potential causes first. He ordered an allergy test which came back negative, prescribed a special ointment in case I had a chronic infection, and suggested using nasal rinses to flush out the congestion. I appreciated his tendency to suggest less-invasive tasks first, and save the most invasive (surgery) for last. After ruling out allergies or an infection, we were able to conclude that the deviated septum was likely the main cause of my chronic nasal congestion. Dr. Aliphas explained to me the risks and potential benefits of receiving a septoplasty with turbinate reduction, but noted that if the nasal rinses were offering me enough relief, the surgery may not be totally necessary. Dr. Aliphas also was careful not to guarantee any surgical outcome, given the nature of this type of procedure, which I really appreciated. After thinking it over (ironically I had plenty of time due to COVID-19), I opted for the surgery and had it performed a week ago. Earlier today, he removed my nasal splints (which was painless and took maybe 5 minutes) and I can breathe clearly for the first time in recent memory. I'm 29. I remain impressed by Dr. Aliphas' measured, objective approach to determining the actual cause of my symptoms. He is clearly great at what he does and I can tell he enjoys helping his patients. He never rushed me out of his office if I asked too many questions and always made sure I was comfortable to proceed with whatever option I chose. Most importantly, he made it clear that I was in the driver's seat, and that he was along for the ride no matter which path I chose. Bravo Dr. Aliphas. THANK YOU for your excellent care and for allowing me to breathe normally again. PS, for what it's worth, their desk staff and office manager Leah were excellent at helping me with the FMLA paperwork my employer needed for me to get sick time to have this procedure.

Ricki (aka Dr. Haden) is amazing! Her kindness in helping my dad went above and beyond. My dad's…read morenote to her sums it up ... "Dear Ricki, Thank you. I appreciate very much your helping me out. Your technical and clinical skills are excellent, but your most important attribute is that you care." We are grateful for the help Ricki has provided. We couldn't have wished for a better doctor.

Before I get into my issue with this office, I must say this: The doctor I saw did a great job. I…read morewent in with a very painful ear infection and the care he gave me was competent and effective. If the care I received were all I had to talk about, I would give this business a much higher rating. However, I was extremely disappointed with how this office handled my billing. I am uninsured and very low-income, so before I went in to the office, I contacted them via e-mail to ask how much their services would cost me. I was told that it "shouldn't be more than $150." I was able to pay that, so I went in to the office, where I was asked to sign a document in which I agreed to pay $150 up front. I paid this and went in to see the doctor. When I came out of the doctor's office I was given a piece of paper listing what I had paid in cash and the service I had come in for. The way this sheet was laid out made it look as if the service I received had cost the $150 I paid. At no point during any of these three above-mentioned discussions did anyone indicate that I still owed the office money. A month later I got a bill for $163. The $150 I had put down apparently had covered the cost of my procedure, but only $20 of the "new patient" fee. Again, no one had even indicated to me that any such fee existed or that I would be charged after leaving the office. Because I need to budget for each of my bills, I wasn't able to pay this bill, and I went in to the office to complain. Now, I admit I was hoping they would cancel the bill, but even though they didn't, I might have been mollified if they had at least apologized for the lack of clarity in their billing process. Instead, I was told by two different people that it was, essentially, not their fault, because the ladies at the front desk had no way of knowing what the doctors' fees would be. This in itself seems like a problem with their billing procedures, but either way, I don't believe it could prevent them from at least telling me that there would be an additional bill coming. Instead, I feel as if this bill was snuck on me, because they didn't want to tell me they were sending me a bill without being able to tell me what it would be. On top of this, when I spoke to the lady at the front desk, she said that the visit fee could have been up to $400, a sort of "be glad it's only this" attitude that seems like entirely the wrong approach to a client's complaint about a bill. All in all, the trouble with their billing process pretty much balances out the quality of the doctors' care, especially for me, since I don't have the money to easily handle sudden $160 bills. If you do, or better yet, if you're insured, then by all means visit this office. Otherwise, just keep in mind that you'll need to keep an eye on your wallet.

I was referred to this practice by my pcp. unfortunately my visit was as bad as others have…read moredocumented previously. terrible service atmosphere. over charging for visits.. etc. Don't go here unless there are no other options

Wonderful bedside manner, clear communication, respectful and compassionate, professional, and a…read moreskilled surgeon. I would recommend Dr. Leiss and his team to all of my friends. I was referred to him by a friend as well.

From the owner: Adult and Pediatric Ear, Nose, and Throat Surgery Sinus and…read moreAllergy Management Allergy Testing and Immunotherapy Allergy shots and sublingual allergy treatment Audiology, Hearing Testing and Hearing Aids

I have had Dr Byer as my ENT physician for several years for various sinus issues as well as polyp…read moresurgery, and always found him to be professional, competent and caring. He was always willing to spend time discussing issues with me, describing medical issues in clear, concise terms. I am disappointed in the poor reviews posted, and would point out that the issues stated were mostly regarding administrative / billing problems, not quality of care provided by the physician.

Did you ever feel like your care was in the hands of a D average medical student, coasting on easy…read morecases for his career? This is Dr Byer. Do not recommen him, or his arrogant rude associate Dr Stock.

The phone has never been answered in the times I have called the office. Always goes to leave a…read moremessage and 3 times this week I did leave a message and so far no call back.

Worst ENT/Allergist ever!…read more Teenage staff who have no idea what they are doing. Terrible issues with scheduling and being left waiting way past the allotted time. Was seen for chronic nasal dryness and was told that everything I was experiencing was normal. It is absolutely not normal! And they weren't willing to investigate further to get to the bottom of the issue. Only open one day a week for allergy shots. Restart your treatment completely due to the holidays and their lack of available appointments, then charge you for more testing. Wouldn't recommend this place to anyone!