Visited the Northwest Cary Y for the first time while in the area killing time. Upon arrival I told…read morethe front desk it was my first visit. I wish there was a value add, such as a tour offered since it was my first time or even a brief description of the gym setup. The indoor track was nice. There are a variety of strength training equipment located throughout the gym space and not just in one area. I liked how things were spaced out with the opportunity to even be away from crowds. All the machines seemed well kept up and the space was clean. Once upstairs near the cardio machines I couldn't find the towel booth and honestly there wasn't anyone available to ask. The staff here seem pretty hands-off and extremely involved in socializing with each other, I guess this is the norm.

I spoke with a Gladys she answered the phone and was helpful…read more I asked if I was a member of another YMCA if I could come in and use this one; she saud yes nationwide access yeah

My daughter, who just turned 20 months old, is just wrapping up her survival lesson with coach…read moreRachel and she has had a truly incredible experience over the last 6 or so weeks. She fairly scared of getting her head under water, hated getting her head wet, and was brand new to this at first. In just a couple weeks, Rachel gave her the skills and confidence to thrive and accept new challenges. I was continually impressed by Rachel's calm, kind, supportive approach with each kiddo I saw her with - she was always comforting and understanding - yet challenging because she knew each kiddo's limits and abilities. I am so grateful for PhD Swim - every coach seems so encouraging and knowledgeable about both swimming and kids. We have enrolled in the next stage at PhD Swim and I couldn't be more thrilled. I know my daughter can survive if in a dangerous water situation, which was what was most important to me, but I also know she learned a ton in such a supportive environment along the way. I'd also like to add that PhD Swim is has been very impressive regarding covid protocols. Every adult - both parents and teachers - remain fully masked every second they are in the room, and kiddos are generally masked unless they are in the pool. The small classes and low number of kiddos/families in there at any time is very reassuring. Honestly, I initially balked at the price and time commitment - hey, it took 2-3x as long to travel there and back than the lesson itself, and the survival class was 3x a week!! - but I'd do it again in a heartbeat. Tl;dr: run, don't walk, to PhD Swim!

From the owner: We strive to provide top-quality swim instruction that's fun and effective…read more Join us to give your child the skills they need to feel confident and safe in the water.

My kids have been swimming at GF for about 2.5 years. They have been doing great and love the…read morefacility, instructors and front desk staff. We enjoy the fact that the pool is always heated and the lessons are very structured. Even during the pandemic, Goldfish found a way to safely remain open without making things weird for the children. The class sizes are 4:1. I really liked it during the pandemic because it shrunk to 3:1 and gave the kids more time in the pool during their 30 min lessons. They are back to 4:1 now but It's not really a big issue unless one of the kids in your class messes around too much. The managers and owners are really down to earth and easy to talk to if you feel like you have an issue. They take your concerns seriously and understand that sometimes your child might not match well with the instructor scheduled, so moving to another class/time might work better for your child. They offer open swim for members which is great. We live pretty far and don't have access to a pool regularly, so we try to get to open swim when we can. Hopefully, they will add more open swim times and/or bring it back on Saturdays. Overall, 10/10 definitely recommend!

I gave two stars because the swim staff is nice. When we purchased our package, we were told the…read moreclasses we purchased didn't expire. Fast-forward six months when we had to skip classes due to scheduling over the weekends. We were then told oh we need to re-enroll in order to use those classes. Well, this means you didn't have to go twice a week to make up for what you didn't have the chance to do originally. This is not what we were told when we purchased. I went back back-and-forth, whether I should post or not. We have chosen to go to a different place because we felt lied to and cheated out of a lot of money. I would not recommend this company anymore, and I hope they change their business practices to something more ethical.

I have taught swim lessons for more than 10 years and have taught at 6 different schools in 3…read moredifferent states. Triangle Swim School is by far the most professional and warm environment I have ever found in a swim school. The curriculums are well planned and the staff takes time to train and co-teach with all new instructors. This can certainly not be said for all schools. As a person who knows this school well I can tell you that this is a school that is more than worth your time.

Overall this is a great swim school and I am glad we found it for our little one. The teachers are…read morefriendly and great with children. My son has excelled as a swimmer. The price is also much more affordable than other swim schools in the area. The reason for one star off is that there aren't many changing areas for babies. It was really hard for us to wait in line to change a baby so we started changing him in the car. To me this is a minor inconvenience but I know some parents have said this is a deal breaker.

I've been a member at another gym for over five years and decided to give this place a chance while…read moremy family is out of town. Unfortunately, that ended as soon as I walked in. I stopped by to ask about a one-month membership, but instead of listening to what I was asking, I was interrupted, talked over, and treated in a dismissive, condescending manner. Customer service matters, especially when someone is considering becoming a member. The interaction alone was enough for me to decide to take my business elsewhere. I won't be back, and based on my experience, I'll be telling the people in my network to stay away from this gym.

I was super excited when I had this gym was opening up and so we decided to show up Saturday to…read morecheck it out. It was super pack which I understand and they couldn't give us a tour so we decided to take the free pass and try it for a bit. They gave other people tours but said no to us for some reason. The pool and outside part of the gym was closed and not ready so keep in mind if you pay for membership you don't have access to everything yet. I currently go to O2 I was ready to go to a new gym but this gym really is too crowded and kind of outdated for what it is. Machines were super close together. They try to just add stuff with out logic of spacing when people actual use them. The membership seems expensive with a lot of extra fees to use other parts. I think it more of a check a box fake appeal but when you really look at it... The gym does everything but just not well. Also, people did not clean up after themselves. That not the fault of the gym but the culture here seems to be a lot of people who do not know proper gym equiuette like wiping up or putting your weights away.

The instructers are friendly, though there is very little to zero communication between staff…read moremembers. It was common to have instructors late, and bounce your kid between a couple instructors per session, weird. Twice the instructor didn't show up- you'd have to wait for the next session for them to maybe fill in. If you couldn't stay for the next session they offered a make up token that youd have to use within two weeks, the make up token was a definite given, though putting a time restraint on the makeup token for their scheduling discrepencies seems off. After communicating to the front desk that my family wasn't continuing our services a month prior, they are still trying saying I was responsible for the following month. I do owe one class (one where an instructor didnt show and I had to wait 45 minutes for the next class) though I'm not paying until my invoice is accurate. The owner offered me a military discount even though I'm not military though, so take from that what you will.

From the owner: SafeSplash offers: Learn to swim classes • Warm water Indoor…read morepool • Small class sizes • Certified instructors and Healthy Environment SwimLabs offers: Competitive & Triathlete lessons • Warm water Endless Pools • Certified instructors Instant stroke feedback using underwater cameras & mirror Whether your little swimmer is just starting their learn to swim adventure or if they want to tune up their skills for swim team, we can help!