I usually go to ZoomCare for urgent care issues, but they didin't have any appointments so I was…read moreable to book (online) at the Salem Health location. Easy parking onsite and I was seen after a 5-10 min wait. Both the NP and the MA were fantastic - I got exactly the care and testing I needed, and they were kind and professional and seemed unrushed and happy to answer my (many) questions. It's not as modern and slick as ZoomCare, but they get the job done!

I had an appointment and was called back 20 minutes past my appointment time. Got vitals taken…read morethen waited for 45 minutes for the doctor. Finally stuck my head out the door & the nurse said "It'll be just a few more minutes." I waited 5 more minutes then walked out. I went to the Salem Clinic UC where I saw the doctor within 20 minutes of my arrival. Now I have a referral to an ENT to rule out cancer in my lymph nodes. Don't waste your time.

When my cough was getting increasingly disgusting over the course of a week, I did a virtual…read moreappointment with a provider through my insurance, but felt like I needed the peace of mind of an in-person visit. ZoomCare fortunately takes my insurance (Providence), so I made an appointment for the next day. I teach communication skills to health care providers so am usually not too impressed when I have to interact with the health care system myself - but I had a great experience at ZoomCare! I was shown into an exam room as soon as I walked in, and I saw Erin, a nurse practitioner; she was empathic, warm, and collaborative. She shared her thoughts and recommendations regarding my options and asked what I wanted to do. We decided on a chest x-ray; she immediately printed out a referral form and they sent me over to Salem Radiology after a minute-long check-out process. When I got home, I was able to log on to ZoomCare to see my visit summary and notes, and there was an option to email the provider if I had any follow-up questions. So glad this place exists - hope I don't need to go again anytime soon, but it's good to know that it's there if needed. 3/20/23 update: I was back with another issue and saw a different practitioner, Joe; had yet another excellent experience (well, as excellent as a visit to urgent care can be). I didn't have child care so brought my toddler along with me, and they were 100% cool with that. I needed a prescription and was dreading rushing to a pharmacy with my daughter and trying to rush back home for work, but they had what I needed on hand, so no extra trip needed! (Note that it's not a fully-stocked pharmacy - the last time I was there they didn't have the OTC and prescription stuff I needed, but fortunately they did this time.)

The staff were kind, responsive, and conscientious in quickly following through on important things…read morelike faxing orders, making appointments, etc. My provider was kind, intelligent, and appropriately hippocratic in her decisions to intervene, medicate, etc only when necessary. My entire visit was under $400 which included blood work and important referrals. For someone paying out of pocket this is a very good value in my opinion. The quality of my experience here contrasts so starkly from other experiences that I really needed to encourage others to consider care here!

I am really shocked to read these other yelp reviews... I…read morehave lived in the area now for almost a year. I am a transplant from the Midwest. So you can imagine the culture shock of setting into a new town. I have never been a "west coast"er, nor was I really aware of how life here would be. Coming from the hustle and bustle of one of the busiest cities in the US, it's a really nice change of pace. One of the physicians at Salem clinic was recommended to me, and I've been seeing her for a few months now. She was a great fit for me, I got lucky [but honestly, they have a lot of docs, if I didn't like her I could have easily chosen another]. I have been to the South clinic, and I have been to the Main clinic. I have been the recipient of many different services at both, including testing, blood work, and standard care. From the confirmation of your appointment process, to the check in process, to the processing of patients as they pile in [and they do pile in-have you seen those lines? Wow...], I have witnessed nothing but kindness and professionalism. In fact, I was shocked at the manner in which their staffs in both locations were consistent. In my opinion there should be a BASIC level of service supplied by all administrative support staff in every industry [ESPECIALLY healthcare] and yet-taking care of people [something that should be held in the highest regard] is so flippantly overlooked. I challenge you to walk into any clinic in the Midwest and see if you are treated the same way, other than being herded like cattle and left to sit for some indefinite amount of time at the mercy of their schedules. Whether it is a Walgreens clinic, or a private practice. You are on their time, not the other way around and you will wait. There was not one patient that walked through those doors that was not greeted with a good morning, or a hello may I help you. Private facilities like this just don't exist anymore where I come from.

I have been a patient here for many years. Never been happy with them but it has become far worse…read morein recent years. They are all about money and not patient care. They recently moved away from the more universal Mychart and implemented their own version. What a nightmare that has been. They lost records and I can't even work with them. I decided to start using a private lab because they offer substantialy more tests for significantly less money. Why should I be forced to use their lab? I assume they didn't like this because they absolutely refuse to load the results into their version of Mychart, despite me calling many times and providing them the results twice. I mailed them and delivered in person because they refused to accept them electronically or download them from the lab. Last visit they told me at least three times they are a business and eventually refused to see me as a patient. Keep in mind I owe them nothing so it is not a billing or payment issue. Go anywhere else if you can. They are horrible.

Went into the ED with a bit of a wait, which is expected, I was seen by the amazing staff. Piper…read moreJohnson was my nurse and she was absolutely amazing!! She was kind, caring, knowledgeable and very attentive. The folks at check in were equally kind. I highly recommend Salem Health Emergency and nurse Piper.

Quality just keeps dropping in the ER. Every time I go it's an hours long wait and to not receive…read morehelp for what I need. Once, I was left writhing in pain on the triage floor with a kidney stone for several hours. They just discharged me with pain meds; however, Kaiser urgent care said it was an emergency and the Kaiser urologist sent me back to the OR to have it surgically removed.

I love this doctors office with all my heart! I have been seeing this doctor for over 7 to 8 years…read morenow and it's very small town feeling and has no other staff other than two doctors that work there. These two ladies take care of everything in their office and it's very clean. They have offered vaccine days when you can come in with your family to get things like Covid shots. I would not go to any other doctor in Salem Oregon.

She is an exquisitely attentive listener, thorough and her practice model let's her practice the…read moreBEST kind of medicine: individualized and dynamic. As another physician, I trust her judgement when it comes to my own health, and THAT is saying a lot.

We have been patients at the Keizer location for seven years. Our doctor is great and very…read morededicated to his patients. This is a smaller clinic, but we've had to wait long for our appointment. The lab can be backed up at at times take awhile to get in and out. They have labs and x-ray available.

Miss Vetter, P.A. is awesome. Greets with a smile and listens with her heart. I could not be more…read morepleased with this care provider. Thank you.

This was a wonderful clinic! Everyone was so kind and helpful, and the doctor who helped me was…read moreincredibly thorough for a walk appointment. I was in at 11:00 am and out by 11:30! My appointment was quick, easy, and non stressful. I didn't have my OHP card on me, but the assistant was so kind and helped me both over the phone and in the clinic. I let my mom know to go there next time with any quick needs, and I would recommend this place to anyone who asks. Thank you for your help today, I appreciate you all!

Oscillates between three stars and higher, depending on one's perspective. I took a bad fall and…read moreneeded stitches. Just walked in, no call ahead, and they had me in an examination room within 30 minutes with an able and courteous nurse. One D.O. was on duty and had to bounce around between patients, putting out brush fires--I get that. Dr. Brown has a jokey bedside manner, which I dislike intensely, but I was civil. He seemed capable when he focussed. Dr. Vallejo (sp?--he seemed of oriental extraction) examined me the next day for possible neurological damage and had an efficient and dignified bedside manner. When you don't laugh at Dr. Brown's silly jokes, he seems to acquire an animus. He had his nurse remove the stitches and said over his shoulder that if any were left in place, "they'd just fall out." In fact, I did have to remove some missed stitches when I got home. I have been told by other professionals that forgotten stitches, once wetted, can become deep infection courts. Cost was only a little over $265 for three visits, which I consider good value. However when I checked out for good, I told the receptionist that I would settle all charges right then. She told me I was paid up with them--but I got a $65 bill in the mail some days later. Probably just a failure to explain their SOP, but leaves a bad taste.

I thoroughly enjoyed my treatment today with Sequoia. There is lots parking and its in the same…read morebuilding as a business Summit View'. As I walked in, I noticed how clean and tidy the clinic space is, very earthy, designed to make you feel comfortable. I sat down and filled out my intake form, which is very thorough. Then Sequoia guided me to the treatment room, I was offered a choice of tea and essential oil, I chose eucalyptus! Love eucalyptus, he let me know he's getting a diffuser soon, but for now he incorporated the essential oil into the treatment. After I sat down, he took my pulse and asked a few questions to clarify my responses on the intake form. And inquired any areas of concern I had, I said 'hormonal acne, left side of my neck is tight and right erector muscle' Then he left the room, I undressed to my level of comfort (I'm a massage therapist, so I'm super comfortable in this setting), placed my jewelry in the bowl provided and got on the massage table, under the flat sheet. During the treatment I was gently mesmerized by the music and felt a release in my left levator scapulae ( back neck muscle) as he needled it. He addressed my other concerns too and responded with a thorough answer when I asked what a certain point was for, or when I asked for the music to be a bit quieter he happily obliged. By the end I was drifting in parasympathetic mode aka 'rest and digest'. Very calm and peaceful place for your nervous system to switch into to heal and realign itself. Important, delicious and so necessary! Love when I come away from a treatment feeling this way. I will definitely be going back for regular treatments with Sequoia, he was awesome!

From the owner: Acupuncture, Classical Chinese Medicine, and traditional medicines. Both practitioners are…read moreparticularly gifted at integrated medicine, emotional healing, and treating the root cause of dysfunction.

I'm not sure why this clinic has such a bad rap. We truly enjoy this clinic and the staff and…read moredoctors here, however, I will admit, they do need to treat their patients and family better and not make them feel like outsiders by wearing a mask if they are sick, pushing the mask agenda is NOT needed! Dr. Hatler is absolutely amazing!

All I have to say as a former employee there that I can see why the patients and the families don't…read morewanna bring their children there considering the snarky rude receptionist that are just fucking terrible. Also, the management is also fucking terrible. I worked in the billing department and all I can say is those bitches back there are absolutely horrible if you can avoid this place at all costs I would consider taking your child to a different doctor office just to avoid this experience altogether.!!!!!

It's not often that you find a doctor that A) is funny, B) is compassionate, and C) attends the…read moreyearly Sturgis Rally in South Dakota. A biker doctor? That really says something! Seriously, though, Dr. Kelber is only my second ever primary care doctor in my 28 years. For the last 15 he's been my go to guy for everything, and because his practice is small and his staff never changes, they all know me pretty closely. As a family physician, his main gig is delivering babies. He even delivered mine--go figure!

Dr. Kelber is a great doctor. I have been his patient for about one year. My family have been…read morepatients of his for years. I have went to him with minor health problems and he is very professional. He tries finding the cause with out taking tests that have nothing to do with the problem. I have been to doctors offices where they just sit behind a computer and dont do much of anything. Not at Dr Kelbers office. Him and his staff are very friendly and helpfull.