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    Swift Wheels

    3.8 (4 reviews)
    Open 9:00 am - 10:00 pm

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    12 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    Bw Surgical Supply

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    Communication, response, delivery, set-up and pickup were all completed seamlessly and with…read moreextensive communication. My wife was in severe pain from an injury and couldn't get up and down from sitting. I was recovering from a torn shoulder and was struggling to help her. I called Max and he helped me decide on an electric sit/stand recliner. He had it delivered to my house within hours. It was a complete game changer. She slept in it for almost a month. The slight adjustments she could make in reclining alleviated her pain so she could sleep. Max even helped me with the paperwork so I could get reimbursement from my FSA account. Thes guys carer about their clients!

    My elderly mother rented a Chair for my father for post surgery. They said it was a nap/sleep…read morerecliner but it was far too short for anyones legs to be supported properly. Stopped about mid calf on a 5'7" man. I reached out about 45 min later once I was able to located the contact info to try and explain that there was a misunderstanding and we weren't going to be able to use the chair. I of course said that we would want to pay for the labor of the pick up and delivery of the chair. Since my husband had just seen the delivery driver speeding down the street minutes earlier we hoped he could just come back that same day but understood if they couldn't come till the next day. Even though we had the chair for less than a hour the manager wanted to charge for minimum a week rental. He tried to sell us on a different chair and was very pushy. My parents are elderly and they also thought they would be getting a chair with a table, which the manager said he didn't have any chairs with tables. Then he went on to ask if we wanted to change chairs, and sent a picture of a chair with a table... the customer service was terrible and Max the manager was quite rude. I am still hoping that they will resolve this matter.

    JK Medical Supplies - Educating the educators conference by Aquity  Mr Mark

    JK Medical Supplies

    (13 reviews)

    The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

    I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

    Swift Wheels - medicalsupplies - Updated May 2026

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