Lovely place and kind, knowledgeable and have most of the Medical Supplies of post op care…read more This is the place that you need to go for wound care, ostomy and urologic supplies. Not enough star's.

Beware recently purchased a couple of products from this store the receipt states NO RETURNS and…read morefrom what understand no exception. I decided to check Amazon and discovered I had been charged about four times for the same products and could have have them delivered the next day and depending on the item possibly the same day. I feel this retailer is taking advantage of people at one of their most vulnerable times. Check the prices before committing.

Mobility Solutions is a wonderful company. They make sure everything is right, They have an…read moreexcellent response time for repairs. I have used them for wheel chair repairs and the work was first rate. They service broad range of products/brands even if they didn't sell it to you originally. They really care about the customer.

I needed a wheelchair for a visiting friend who wanted to sightsee but couldn't stand or walk any…read moredistance. Mobility was easy to contact and gave extensive information and pricing over the phone. I was able to rent a transport wheelchair for a full week for a very reasonable price.

The service we received here was excellent…read more We were in need of compression socks because of medication my husband is taking. From the moment we entered the store, the woman who waited on us was pleasant. Besides that, she was highly knowledgeable. She told us what we needed to know & answered every question we asked.

I was on vacation and had left my CPAP hose and mask at home by accident. This place was OPEN on a…read moreSunday! I walked in and a explained my situation. The sales clerk was extremely friendly and got me exactly what I needed and had me rung up and on my my way. Highly recommend if you are in town and need CPAP supplies.

I just wanted to give them a "A" for customer service, even though they carried different supplies…read morefrom the type I that needed. The kind person who answered the phone went out of her way to offer ideas on other places to call, but didn't have to do so. I wish everyone were as kind.

Communication, response, delivery, set-up and pickup were all completed seamlessly and with…read moreextensive communication. My wife was in severe pain from an injury and couldn't get up and down from sitting. I was recovering from a torn shoulder and was struggling to help her. I called Max and he helped me decide on an electric sit/stand recliner. He had it delivered to my house within hours. It was a complete game changer. She slept in it for almost a month. The slight adjustments she could make in reclining alleviated her pain so she could sleep. Max even helped me with the paperwork so I could get reimbursement from my FSA account. Thes guys carer about their clients!

My elderly mother rented a Chair for my father for post surgery. They said it was a nap/sleep…read morerecliner but it was far too short for anyones legs to be supported properly. Stopped about mid calf on a 5'7" man. I reached out about 45 min later once I was able to located the contact info to try and explain that there was a misunderstanding and we weren't going to be able to use the chair. I of course said that we would want to pay for the labor of the pick up and delivery of the chair. Since my husband had just seen the delivery driver speeding down the street minutes earlier we hoped he could just come back that same day but understood if they couldn't come till the next day. Even though we had the chair for less than a hour the manager wanted to charge for minimum a week rental. He tried to sell us on a different chair and was very pushy. My parents are elderly and they also thought they would be getting a chair with a table, which the manager said he didn't have any chairs with tables. Then he went on to ask if we wanted to change chairs, and sent a picture of a chair with a table... the customer service was terrible and Max the manager was quite rude. I am still hoping that they will resolve this matter.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

I purchased 2 compression socks and returned same day. Never opened, ended up not needing. I had…read moreused Affirm payment service to pay, as these things are extremely overpriced. $133 for 2 socks is wild. Amazon has same/comparable options for over half the price. After returning the product and receiving my refund, Affirm has me still owing $19. I reached out to BrightLife as to why the full refund wasn't given back? "For return requests, please know that we do not include the shipping fee you paid for your order in our calculation of your refund. Also, our prepaid USPS return shipping labels are $6.95 and since you used our label, your refund amount was deducted with this amount" HUGE SCAM, was never told upfront using their return label provided from them would cost me money. Even if there was fine writing somewhere and I agreed to this, shady slimy business practice that isn't customer service friendly. They only care about money and overcharging insurance companies I guess, not the individual. NEVER PURCHASE FROM THIS SITE JUST USE AMAZON SAVE OVER $100

Have been ordering Allegro pantyhose light compression for many years and always wear to prevent…read moreswelling.

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!