It's so hard to get a taxi in the Bay Area - and it's so incredibly expensive! I have to say that…read moreI was perfectly delighted to have a taxi show up from this group after calling about 5 places on Yelp that went straight to voicemail. Fatwan had a taxi that said "Diamond" taxi on the outside - but he was fast and courteous, conversational and funny. I'll definitely give these guys a call next time I need a taxi - now that I know there are REAL people answering the phone there!

I've lived in the Bay Area for many decades, so was aware that our French-speaking driver chose a…read morelonger route than necessary rather than quickly getting us on the bridge at Bryant Street. I pointed this out to him and he angrily denied it. He seemed very impatient, driving jerkily and erratically, nearly colliding with a car pulling a trailer and angrily blaming it on the other driver while I held on with white knuckles. It took a long time for him to get us on the bridge using his bizarre, round-about route. In the end, we paid forty dollars more than we had the week before for the very same ride. Never again.

Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

This cab company has 3 different phone numbers and they don't realize it. I was looking for a…read morewheelchair accessible cab so I called what I thought was three different companies which turn out to be the same company. When I called the third number, the gentleman who answered the phone yelled at me and said how many times are you gonna call me and then hung up on me. How rude and disrespectful and unprofessional.

I honestly wish I could give "0" stars. I attempted to order a cab for a distressed customer that…read morecame into my establishment. She was having no luck finding anyone who would pick her up, so I searched for cabs nearby. They instantly answered and offered to provide service, which was greatly appreciated unfortunately, the lady I ordered the cab for got up and ran out of my store with no explanation. I went ahead and did the due diligence to contact "Bob" letting him know of what happened. He decided to call me at my phone number and proceed to say "Are you dumb? Gas is expensive" to which I tried to explain to him the situation, but he hung up on me. I called back to talk to a manager, and he said he was the manager and continued to be disrespectful. I do not recommend anyone use this service. They are extremely disrespectful and do not know how to conduct business.

Same experience as other Yelpers. UNRELIABLE. I contacted them via their website 4 days before I…read moreneeded them to see if I could schedule a pick up for today at 6 am. I never got a response and I should have taken that as a clue. I called them last night and booked the 6 a.m. pick up that way. I was directed to send my address via text, which I did, and I got a text back confirming the pick up. So then I purchased the Yelp deal online for the $75 airport ride for $67, And then 6 a.m. this morning, I'm sitting by the window, with my suitcase next to me, waiting, watching. Nothing. 6:05. Nothing. 6:10. Nothing. I call the number. No one picks up. I send a text message and I get back the response "Sending a car now." Then I get a phone call from some other guy saying that he's driving from Berkeley and will pick me up in 10 minutes. 6:30 am a car finally shows up. This is an entirely different guy (who actually frightened me a couple of times during the ride with his reckless driving). I made my flight but probably wouldn't have if I had to check in bags. And guess what? I find out only when I get to the airport that 510 Airport Taxi had called ANOTHER taxi service to pick me up. So when I go to pay with the Yelp voucher, the driver refuses to take it because he's not with 510 Airport Taxi. Now I'm just trying to get my Yelp voucher refunded. I had to pay that guy, essentially paying for this awful taxi ride twice and now I'm getting texts from 510 Airport Taxi asking if I want to use the voucher for a ride from airport on my return trip (NO!) and that I have to contact Yelp for the refund. This is not a taxi service with a dispatcher. This is a guy who owns a car and a cell phone. BAD NEWS all around!

These guys stood me up after agreeing to pick me up at 4:45am for the airport. I stood outside…read morewaiting and calling. They did not show up, they did not answer their phone, they did not respond to my text. UNRELIABLE. Luckily, I was able to get another cab service to dispatch within 5 minutes so I was able to make it to my flight on time.

Seems to be out of business. Did not answer my call. I need information regarding my travel to…read moreOakland CA.

I've used these guys twice for early morning rides to the Oakland airport. They a little more…read moreexpensive that a Lyft/Uber, but they are always on time and will help you with your luggage, whereas that's not always the case with the apps. I would definitely recommend them.

The driver arrived in the middle of the night, making it to our house in 10 minutes to take my…read morehusband to Kaiser ER. Amazing and wonderful.

'tell you one thing ... after a NIGHTMARE of no Uber or Lyft showing up a few months ago,…read more11pm-midnight ... leaving wife and I to walk a terrible route through elevators over the track that SCREAMED "crime scene" to nearest hotel, because we were left stranded at Emeryville AMTRAK station by Uber and Lyft ..... IN CONTRAST, after that, getting BILL of "Taxi in Oakland" on the line and hearing his reassuring clarity about picking us up tomorrow and next day ... he gets FIVE STARS without even having had the rides yet !!??. Seriously. By the way: The many negative Yelp comments on Uber and Lyft, both, in San Fran' area ... mirror our awful, awful experience with them. Good luck, everyone; we'll confirm in another review that "Taxi in Oakland" specifically Bill came through, as we expect !! (PS...3 or 4? related companies listed had "voice mail box full" or "...not set up yet" WTH !!??" Thus...beware and set up your rides to/from AMTRAK with GREAT CARE !! (Also, it's disgusting the 2 nearest hotels don't have a regularly-set-up deal for rides and/or a paid or free van. Cue: banjo playin'.)

Friday night my partner and I reserved a wheelchair accessible taxi to go to my office holiday…read moreparty. I was very excited to find this company because taking the bus and BART can be so horrible in general, but even more so when one uses a wheelchair, especially since not all pub trans services run all night. I was super excited because I thought it would be so nice to have a taxi service that we can use regularly to go out to eat, to clubs, etc. and not have to plan our outings around public transportation. The driver was great when he picked us up... He was on time, very polite, patient, etc. When I talked to him about picking us up after the party he said he would be working until 4 AM and that I could call him 15 - 20 minutes before we were ready to go. All good. So at about 11:30 PM I called. And I got a recording saying that the voicemail box I reached had not been set up yet. I called back five or six times over the course of a half hour. Same thing. Finally, at almost midnight we gave up and made our way to the bus stop. We were really really really REALLY lucky that we realized that they wouldn't be picking us up early enough so that we could catch a bus home and we were not left stranded at the event. I think it is so very important for companies that offer this kind of service to understand that if they are going to offer wheelchair accessible taxi service how important it is to actually be available to pick people up when they say they will. There aren't many options for people who use wheelchairs, and we could have very easily been stranded with no way home.

I have been a customer since 2013. Most recently for the past couple of months I have used this…read moretaxi cab on a weekly basis. Baljit, my driver has and is very reliable, cordial, and always on time. Great taxi service in Emeryville! :-)

Sooo patient! I had misplaced my phone and he kept calling and calling me until I found it. Never…read morerushed me at all though he knew I did not have lots of time to catch a plane. Kept me calm and we arrived in time!

Great service, on time for my 4am pickup. Bob was fun to talk to, very serious about his work.read more

Sam took me to city for an appointment that I was running late. But he was super fast and on timely…read moremanner. Thank u for amazing service and keep up the good work.

I was coming back from Tucson and needed a ride back tome hotel, so texted Sam with my flight #…read moreand arrival time and sure enough he was there right on time. Great Service!!