Thank you, Marco, for rescuing my malfunctioning Air conditioner, once again!…read more I love knowing that when something goes wrong with my A/C, help is only a phone call or text away. Marco is professional, friendly, and compassionate. Of course, he fixed the problem, plus checked over other issues as well. He doesn't withhold information, nor try to add on any extra services; that being said, if he did recommend that something needed to be replaced or upgraded, I would say yes in a heartbeat, because I trust him completely. Due to his help in the past, when I did find the a/c having an issue, I wasn't stressed at all, because I knew that I was in good hands. Thanks, Marco!

While I ultimately didn't need service any longer I wanted to share my positive experience with…read moreMarco. He was very prompt in returning my messages and was willing to come out same day. He asked questions beforehand to ensure a visit was even needed. I appreciate him trying to save me time and money. Will definitely be doing business with him in the future if I ever need AC service.

5 years ago I had Island Air install a brand new unit (inside and outside). It was a very expensive…read morejob up front of course. I have the yearly maintence plan and they've done great job of maintaining it over the years. So in the long run it was a good investment for me. I know happy customers never leave reviews, so I finally remembered to log in here and and leave one for them.

What happened to this once great company?…read more When I first moved down to Florida, I used Island Air for all of my AC needs. I replaced a system and had quite a few service calls at all the homes I resided in. Always a great experience. The techs were professional and knowledgeable and the office staff was always quick about scheduling. Now? They're never available. I wanted to sign up for an annual maintenance plan and they told me they're booking out to November. It's August. Service calls? Techs are never available in a reasonable time frame and their advertised 24/7 on call service doesn't actually exist. My AC was out on a Friday not too long ago and I was told I couldn't get service until the following Monday. 2.5 days in a sauna, yeah OK boys, I think I'll pass! Anyway, as they literally are unable to provide me with any of the services I've recently needed, I have to update my review and move forward with some other great companies I've found. Good luck if you use them.

Hands down 5 stars:…read more Greg is responsive, punctual, attentive, knowledgeable, and competitively priced. He explained the issue at hand, what he intended to do, and how he planned to do it. He even explained about maintenance and how it differs for us due to the climate in South Florida. It was so easy to work with Greg. He is definitely a reliable source. I will 100% call him for any A/C issue from now on. As should you!!!

Greg helped my mom with her AC. Most recently we were there for her birthday and he came out and…read morefixed the AC which is greatly appreciated since we had a home full of people. Greg is a nice man, honest, hard working and knowledgeable. We'll for sure work with him in the future and highly recommend Greg for your AC needs.

I just had my AC serviced by Dylan. He was very polite and helpful. He explained everything to me…read moreand charged a very reasonable amount with no pressure to do any additional service. Would definitely call them again.

These guys are awesome! Quick, reliable, honest!…read more We needed to replace our air conditioner on short notice and AR Williams came in with a very solid proposal and a super short turnaround time. On the day of the installation everything went just as I expected. The service guys give me a heads up so I knew they were on the way and they showed up right on time. The work took a few hours but they did a very nice job. I was pleased with the result overall. I highly recommend AR Williams if you need a new air conditioner or service. Five stars, without a doubt!

Kentron was very professional and knowledgeable. He was a great service technician and did an…read moreexcellent job.

I called them and they were super friendly and professional. Dan came at the right time and did an…read moreamazing job. I'm seriously considering them to be my A/C team for my condo unit. Very pleased with them.

As I mentioned, this company isn't focused on greed or pushing unnecessary products or services…read more Instead, it aims to ensure your satisfaction, avoiding the despair often associated with poor customer experiences.

Oleg and his team at Fuse were AMAZING!…read more From my initial chat communications with Oleg through Yelp, I knew we would be in great hands as he displayed his VAST knowledge of HVAC technologies in general. Not only was he able to accommodate an appointment the very next day (at 8 AM, as I requested), but he was able to diagnose and repair my two Mitsubishi Mr. Slim AC units within less than two hours. As you can see from the photos, when Oleg and his team arrived this morning, both AC units were blowing HOT AIR (which is almost NEVER necessary in South Florida) and by the time they were done, both units were blowing VERY cold air, allowing the units to function as designed and cooling the spaces that each unit served. Oleg also recommended some additional maintenance that the units could benefit from, but he was not at all about the "high-pressure" sales tactics and simply provided the information and pricing for me to decide. Fuse's pricing was more than fair, and Oleg and his team seemed to care more about the work and performing it with expert precision than they did about the money. I would HIGHLY recommend Oleg and the entire Fuse team to ANYONE and EVERYONE!

I put a lot of time, thought and research in replacing my Air Conditioning system. I received…read moreseveral quotes; I spoke with numerous professionals, and I asked a lot of questions. Purchasing a new Air Conditioning system is a very big deal. Besides buying a home, a car or replacing your roof ... purchasing a new Air Conditioning system could rank as one of the most important purchases a homeowner could make. That's the reason I spent so much time trying to find just the right company for me. I wanted a company I felt I could trust, a company who would stand by their product and deliver great service too. I could simply SCREAM!!!!! That it has taken me over a year to write this review. However, if I was going to write something so important, I want to make sure that I could depict an accurate review of my entire experience. But honestly, I should've done this a long time ago. Yes, I should've gotten a new Air Conditioner a long time ago. Instead, I repaired the old one each summer. If I knew then what I know now I should've called Cool Bear a long time ago and saved myself a lot of time, money and stress. Well over a year after receiving my new Air Conditioning system my journey and experience has taught me that the employees who I encountered are proud of the company they represent, and they stand behind the Cool Bear name. Each person I encountered exceeded their job description. I know because I am a good writer that some may not believe that I am a real person and why would I write so much about my experience. But, if you put as much energy into this process as I have and are as satisfied every step of the way as I have been it is easy to take the time to say, "I had a wonderful experience." And the employees who I've met deserve me shouting it from the roof top too. The very first person I had the sincere pleasure of meeting was Mr. Errol Patrick. He alone would be reason enough to write a lengthy review. I cannot ... I repeat, I cannot say enough wonderful things about this gentleman. I was taken care of from the moment he stepped into my home. He ensured that I was knowledgeable about the product I was receiving and my expectations. He ensured that we were on the same page as far as what would be best for the size of my house, what I was expecting and what I was buying. And I am not an easy customer; nor am I a bobblehead. However, Mr. Patrick was extremely patient with me and answered every question, every phone call and laid my fears to rest. I very seldom recommend people because everyone is different and has different needs. However, I recommend Mr. Patrick for even the toughest critic like me. His professional demeanor, sincere personality and responsiveness and desire to go above and beyond makes him worth the recommendation. I would be remiss if I didn't mention the other employees who were equally as wonderful during the process and after. Yes, I wrote down their names because they deserve recognition for a job well done. The first is Denton and his team of installers. They were professional, polite, very organized and knowledgeable.  They kept me informed every step along the way. I was very satisfied with their level of care. Next, the AC ductwork installers which consisted of Ramon, Joe and his team. From beginning to end kudos! They also explained the process to me and kept me informed of everything that was needed. Simply exceptional!!! And finally, my follow-up appointment November 2021. Santiago was friendly, professional and good at explaining the importance of routine maintenance and proper care of my system. He was amazing, as well. Thank you to each one of the employees that were placed in my path during my experience. Thank you!

Lots of ptlromises that never happened and now out of business with years left on service contract…read more Will go to Costco to see if they have a plan to remedy.

Ever since I can remember AIR REF Co. has been our air conditioning company keeping us cool in hot…read moreFlorida. Even though we are on the ocean our units lasted for their full warranty period of ten years or more! First we went with TRANE ACs and then to Carrier ACs and now back to TRANE units. Our units were "coastalized" by Corrosive Solutions of Boynton Beach. Our success is due to our AIRREF Co. customer service rep Mike Beamer who has guided us throughout the process of selecting units and meeting requirements for our condo rooftop installations. Mike and his company set the high water mark for great customer service!

Excellent service. Technicians are experienced and knowledgeable. Appointment times are followed.read more

Eric was absolutely fantastic! He arrived right on time, came fully prepared and organized, and got…read morethe air conditioning repair done quickly and flawlessly. Highly recommend his service!

Longtime customer and for good reason as their customer service is at least for us unmatched…read more On time, professional technicians who have gone the extra mile for us. For example, one of their technicians found the leak in the wall where a plumber could not. Another technician in the middle of a sweltering summer night came out and determined that the compressor was not coming back from the dead, went to his home and came back with a compatible compressor and installed it as a temporary replacement until the next day when he could go to a warehouse and replace the compressor with a new compressor at no cost because it was under warranty.