I've been a repeat customer here for a couple months now and every time i've gotten a Brazilian…read moresugar wax. Neha is quick and thorough and very professional. She talks you through the steps of what she's doing and always makes friendly small talk (which is a very helpful distraction)! The space itself is very nicely decorated, it smells good (essential oils aroma i think) it's clean, nicely air conditioned, and overall just a good, calming vibe! I will continue to be a repeat customer here and I recommend to all of my friends!

The sugaring works, my skin was smooth and hair free for many weeks. As others have said, if you…read morewant someone friendly, it's not Neha. Dealing with her is stressful, she doesn't know how to talk to people at all. The vibes were not great but I gave it a try. The sugaring did work so I'll give 3 stars for that. I tried another sugaring place and wow what a difference. It was more relaxing, less painful, and the person doing my sugaring was very sweet. Plus it was way more affordable. I won't be coming back to this place again but I'm glad I gave sugaring a try much better than waxing.

Lily is the absolute best!!! If you are in need of a new esthetician, she is amazingly skilled and…read moredetail oriented, while providing an above and beyond client experience in the beautiful Hush studio. Her professionalism and warm, positive attitude makes waxing a much less painful experience (which for those of us who are wax veterans know this is a rarity!!) Lily and Hush are a gem!!!

Great service. Easy booking. Comfortable, clean atmosphere. Loving my wax and no ingrown hairs!read more

Karime did my wax and did an amazing job! She is very thorough and made me feel so comfortable. Not…read moreonly is she gentle, but has an amazing personality! 10/10 highly recommend

I had a very disappointing experience with Emillee. Unfortunately, this was the second time I had a…read morebad experience with her. After my first appointment, I intentionally started booking with other estheticians at this location, and those experiences were excellent. I never had any issues with pain or my skin. This time, I didn't realize I had been assigned to Emillee again. During the waxing, I repeatedly asked her to be gentler because the pain was unbearable, but she continued anyway. The experience was extremely painful, and afterward my skin developed blisters. I've had waxing done many times before, including by other staff at this location, and I've never experienced anything like this. Throughout the appointment, she repeatedly commented that I had darker skin and darker hair. Those comments made me feel very uncomfortable and singled out. I also noticed her adding something to the wax during the appointment, although I wasn't told what it was. In addition, wax was spilled on both the floor and the table, making the entire appointment feel disorganized and unprofessional. During the service, I told her how much pain I was in and warned that I would consider taking legal action if my skin was injured because I felt my concerns were being ignored. Despite that, the service continued without any noticeable adjustment. Overall, this was one of the worst waxing experiences I've ever had. Based on my experience, I would not book with Emillee again.

Shoutout to Pai. She's professional, attentive, and makes the process comfortable. Thank you!!!…read more You can't ask for anything more. The place is clean, the appointments are always quick and the booking process is really simple.

Great experience - fast, painful, fun. If you are looking to get waxed in San Jose, Mya is a…read morephenomenal mistress of hair removal. She can hold a conversation, look you dead in the eyes, and remove a 12 square inch section of sasquatch like fur from the back of a grown man who pretends like the pain doesn't make him want to cry like a small child whose favorite toy has been burned in a tragic accident. I'm not crying... YOU'RE CRYING... The price is great, the atmosphere is too. Highly recommend if you want your newly waxed skin to feel like a newborn babies bottom! (Please don't try to find a newborn babies bottom to compare this to. That would be inappropriate).

Made an appointment for a facial and my only thought afterwards was, why did I wait so long?…read more Brenda was wonderful. The 75 minutes I was there were quiet, relaxing, calming, invigorating and cleansing. She was thorough and so kind. I'm so glad I chose her place of business and look forward to returning. Also, the massage she performed on my arms, neck and shoulders was exceptional.

Brenda always does a great job. I love coming to her and getting my facial, waxing done. She's very…read moresweet and will try to accommodate you as much as possible. Such a sweet person.

Alyssa is goated fr…read more I've been getting waxed with her for 3+ years now & I will neverrrr go anywhere else. She does such a great job of making you feel comfortable as soon as you walk in through the door. Amazing customer service. She's very fast & efficient with her work. The area is nice & parking isn't too bad. 1000/10 recommend!!

First time visit with Alyssa for a Brazilian wax and a vagacial. Her location was very clean and…read moreprivate. She made sure I was comfortable the whole time of my appointment. I've been waxed before and I can say that the way Alyssa wax's is so gentle and so painless compared to my old waxer. The vagacial was very nice and painless. I highly recommend booking your appointment.

Needed a last minute eyebrow wax for an event and have been on the look out for a go-to spot after…read morea couple of negative experiences at other South Bay spots. Luckily, I was able to get a same day appointment time with a waxer, Anna, who provided amazing service and brows! Quick, painless, and amazing results! I even got complemented on my eyebrows at my event, which was the first time I experienced that. The price point is a little higher than other spots I've tried. I don't get my eyebrows done that often, mostly for events and shaping a couple times a year. So for the service and results it was totally worth it and I will be back!

Mariah - so far has been great. Would go to her anywhere she lands. This place is OKAY. Parking…read moreis not easy. And I'm unsure about the overall business model. Either way. I found Mariah, so I will stick with her.

**Add-on to my review after the owner's response: they did reach out after my second attempt to…read moreexplain that: "So sorry we missed your call. I just finished with my client so let me know if there's something I can help you with", and I didn't bother to respond because I had no reason to since I was already home with another product. The whole new procedure of placing the product on hold and arranging time to pick up should be included in the greeting of the call to inform all customers that this is how you operate from now on. Or a simple instruction placed on the door would help. It had to take this second review for me to finally get some explanation about the lack of staff and instruction of how to order products moving forward. **************** Third time is a charm! I'm definitely not coming back here to purchase anything. It's sad that a place like this can't afford hiring a receptionist. They have to lock the door every time they are in session. I previously came here twice on different days and times to purchase products, but they were in session both times. Hence, I had to go home empty handed. My husband told me to come on the third time, and guess what, same thing happened, they are in session and still no receptionist. Unbelievable! I think it's best not to come here to purchase anything, unless you have an appointment. No matter how much you like their products, you should find alternatives somewhere because this place will waste your time and gas if you just want a to walk in and buy something.

Date: Saturday, November 22nd, 2025 Time: 12:15pm…read moreBooked: about 2.5 weeks prior Staff: Samantha Martinez 60 Minute Deep Tissue Massage: Web ($130) - Using slower strokes and firmer pressure, our therapists target the deeper layers of muscles and connective tissue to help release tension, chronic pain, and muscular stress. A girlfriend and I decided to do a spa day. I had no idea where to go, but she suggested Ritual. I found two appointments on their website and booked them a few weeks prior. You must hold the appts with a CC, but no deposit is needed. Parking was pretty easy to find. I found parking right away across the street. We started off with my massage therapist asking what type of pressure I prefer. I said I like it hard. No pain, no gain. Get those knots out. And since I work at a computer all day, I told her I carry a lot of tension in my neck shoulders. After voicing that, I did find my massage felt more like a relaxing swedish massage. The pressure wasn't that hard. One thing I did note, they start on your feet but don't wash their hands afterwards when they move on to the rest of you. I kinda found that a little weird. I mean, I did just shower before I showed up, but still. I will never say no to a massage so glad my gf and I did this. Tho I wish I spoke up more during the massage. Completely my fault so I won't dock them for that. Still a nice relaxing experience. REVIEW #3923