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    Sweet Seidners

    4.4 (7 reviews)
    Closed 8:30 am - 3:00 pm

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    Crumbl - North Haven

    Crumbl - North Haven

    2.8
    (85 reviews)
    2.8 mi
    $$$
    Locally owned & operated
    Grab-and-go

    BEWARE!! I found what appears to be mouse droppings or mold in my carrot cake. It was certainly…read moresome type of foreign object that would need to be carefully researched in order to determine exactly what it is! This discovery was so alarming and obviously jeopardized the health and safety of my family that I immediately called the store. No one picked up. I sent an email on Saturday, April 5th and realized on Tuesday, April 8th almost 4 days had passed with no reply. I decided to forward my email again and finally received a response that they did not receive my original email although the same email address I received the reply from was the exact same email address I originally emailed. Interesting.... Not to mention the forwarded email had a timestamp on it. Nevertheless, I expressed my concerns along with resending the photos. Here's where the situation gets worse .... I advised the email respondent that I saved the cake and would be more than happy to drop it off for them to have it carefully inspected. Instead, they decided to email me back and advise me that they had "carefully inspected the photos", and determined it was a carrot that underwent a chemical reaction and not a concern. SERIOUSLY!?!? Firstly, I read through the ingredients list and there isn't anything listed that should be green. Secondly, I watched the videos of at least 8 vloggers who bit into the carrot cake and turned it towards the camera and NEVER once did I see anything green. So let me guess... this "chemical reaction" just so happen to ONLY happen to my cake? Lastly, and the most disappointing part of the email stated, as a "gesture of goodwill", I would be happy to offer you a "complementary replacement cake." Complementary as in 'Free', haha! How in the world could something be 'complementary' when you already paid for it?! Which is exactly what I asked them in my response. At the bare minimum, I should've been offered a refund. And asked to bring in the piece of cake so they can carefully inspect it to protect the health and safety of ALL the North Haven, CT Crumbl patrons! UNBELIEVABLE, the way this matter was handled! Of course, I respectfully declined the cake and let the respondent know that I would never step foot back into the North Haven Crumbl again, except to drop off their contaminated product. This type of customer service is extremely poor and shows a clear picture of the type of person/persons running the North Haven establishment which I found out are two brothers by the names of Scott and Justin Cinnamon. Certainly a missed opportunity to right a wrong. And by the way, my daughter and I are Pink Status Crumbl members. For those of you who don't know, that is the highest status you can get. The way you become Pink Status is by patronizing Crumbl regularly and earning points. So No - I am not some one-time customer complaining. We actually love their product and enjoy reviewing them. North Haven Crumbl has certainly loss at least one customer due to this. Photos are below...See for yourself!

    I'm a sucker for cookies. Every time I go to crumble I find another flavor that I absolutely love.read more

    Photos
    8/3/26 - 8/8/26: Chocolate Cola Brownie
    8/3/26 - 8/8/26: Chocolate Cola Brownie
    8/3/26 - 8/8/26: Shirley Temple Cookie
    8/3/26 - 8/8/26: Shirley Temple Cookie
    8/3/26 - 8/8/26: Pink Berry Cookie

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    8/3/26 - 8/8/26: Pink Berry Cookie
    Alyssa's Cakery

    Alyssa's Cakery

    4.3
    (95 reviews)
    6.1 mi
    $

    Placed an order for a 6" cake on a Wednesday to pick up on a Friday. The person that took the order…read morewas super nice and asked me to email her a picture of the cake off their website that I liked. Picked it up at the time they told me I could and I was in and out in under a minute. The cake was ADORABLE but horribly dry and crumbly. The buttercream frosting was ok but not super buttery. It was cute but no one finished their slice and we ended up throwing almost the whole cake out. Maybe it was an off day but didn't feel like it was worth the $60.00 we paid.

    Recommended: Yes, for excellent cakes and superb customer service…read more Overall: A delightful bakery offering beautiful, delicious cakes and seamless service. Snapshot: Food: 5/5 Drink: NA Vibe: NA Service: 5/5 Value: 5/5 ‍‍ Family-Friendly: NA Highlights: Perfect For: Beautiful, custom cakes for special occasions All The Details: Overdue review! My first experience with Alyssa's Cakery in Wallingford was for my baby shower cake, and it was fantastic. Searching for cake options in the greater Hamden area, Alyssa's not only emerged as one of the most affordable but also the best in terms of customer service. They were incredibly easy to work with and completely captured my vision for a naked cake. The cake was not only beautiful but also delicious, and it was ready right on time. It's hard to ask for more when it comes to preparing for a special event. Alyssa's Cakery's combination of quality, value, and customer service makes it a top choice for anyone in need of a special occasion cake. I will definitely be returning next time I'm in the area!

    Photos
    Photo opt wall
    Photo opt wall
    Coffee Cake cupcake
    Coffee Cake cupcake
    How the staff "packaged" my cake order for next day event.

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    How the staff "packaged" my cake order for next day event.

    Sweet Seidners - bakeries - Updated August 2026

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