The staff here is the best- they are friendly and keep their cool when it's super busy. Treats here take time to craft, but even at their busiest, are well done. We usually get bobas but sometimes an ice cream. For the years we've been coming, I can only report positive experiences. Shop is small, parking is plentiful in the area. read more

Lychee jelly is very chewy and the lychee galaxy drink falls flat after a few sips but the staff are nice and there's a fair amount of space to sit. read more

We come at least once every two weeks and we love this place! Drinks are always consistent and the staff is always fast to make the orders, even in busy rushes. The only thing that sucks about coming is the parking in front! There is never any parking and we have to park down the block or sometimes a few blocks away! Not Sweet Monster's fault though. read more

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Horrible customer service and all drinks are powdered no fresh ingredients like other shops

I discovered Sweet Monster after a search of restaurants with 'Bubble Tea' via yelp. Sweet Monster just happened to be ranked number two within a radius of the River Forest area. From there, it became an instant bookmark for me after I viewed and took a liking to its items featured on its menu, which was a huge plus! Unexpectedly, I visited while enroute to a nearby fitness center. Its location sits along Roosevelt Rd. If you have tunnel vision, you might miss it because its signage does not stand out, so keep an eye out for its neighboring business Turano Bakeshop which is meters away. Parking is free (2-hour), and shared, with space directly outside of the location. The employee took notice of me shortly after I walked in and up to the counter to look at the menu. I was given plenty of time to browse the menu to see what gauged my interest. I ended up ordering a Dragon Fruit Green Tea w/ syrup flavor choices Green Apple, Lavender, and Popping Boba Cherry. Out of the selections of drinks, I just could not take my eyes off of the Fruit Flavor Tea section which will likely be the drinks I order during future visits. I could not wait to taste the Dragon Fruit Green Tea which I took a sip of immediately after getting inside of my vehicle. It smelled wonderful! And to match its wonderful smell, my taste buds were surged with the delicious syrup flavors I chose. Yum! I finished off my drink entirely during my treadmill run as it gave me something to sip on in-between my run intervals. Being that I had a great experience, I would gladly order from Sweet Monster again when in the area. For future orders, I can surely see myself ordering online via yelp and picking up while headed to the fitness center for a workout. Service: 5 | Atmosphere: 5 | Food: 5 Recommendations: Fruit Flavor Tea ~ Yabba dabba doo! ~ Thomas G read more

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Ice cream was given to me like this store was not busy at all just looks horrible definitely not worth $30. $30 for a ugly half Melted ice cream read more

Sweet Monster - S'mores S'mores (Chocolate, Graham) Create Your Own Roll Ice Cream Oreo go Nuts (Oreo, Nutella) - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Great teas and great selection. Taking off one star because the price is a bit higher than other places, but this is a good option in the area. I would recommend lowering the sweetness level to 75% or 50%. Spiced chai with boba Lavender galaxy tea with lychee jelly read more

Sweet Monster - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

This was my first time trying boba I was nervous, but I gave it a try. When we walked in, we were greeted. We ordered on the kiosk. They do have a wide range of drinks and even food items. I ordered a Peach Black Tea with Peach Syrup, Peach Popping Boba, Normal sugar and Ice. I feel like the ice watered the drink down and I lost a lot of drink due to the ice. Going forward I would ask for either lite or no ice. When my drink was ready they didn't call out my name or my drink. I had to read the label which was not good because someone could touch the drink and it wasn't thieres. Overall, a great first try with boba and it won't be my last read more

It was my first time coming here and trying rolled ice cream. I was recommend to come here and was giving a $10.00 gift card. Purple is my favorite color so I ordered the lavender galaxy drink I wasn't a Big fan of the taste. The girl told me it was a sweet drink but it had like a funny tart bitter tasting. I also ordered the cookie monster rolled ice cream with a chocolate chip and oreo cookie with other delicious toppings. It was actually good. The two young girls working were super helpful and patient while I decide on what to order. Menu is filled with variety flavors (Bubble Tea, Galaxy drinks, cookies, rolled ice cream and other treats. Nice Service and the rolled up ice cream was pretty good. Health & safety Mask required Staff wear masks Safety dividers with Menus covered in plastic at checkout read more

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It took 40 minutes to get 2 rolled ice creams. Nice people, slow service. The place wasn't very busy. read more

Sweet Monster - Restaurant - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Cute decorations. But that is about it. The drinks were watery and overpriced. Everything looks in the menu but nothing came out as cute as the pics. Huge pass. Not going back. read more

Should have trusted the reviews and not go here. Rip off is the first word that came to mind. If you're looking for high quality, this is not it. It was crowded when we came. I noticed while waiting that they tend to overstate the wait time but it's actually typical wait time to get your drinks. Rolled ice creams take longer because they only have one station -- about 15mins so not bad. Prices are very expensive for very basic quality though. We got: - Dragon fruit black tea (1.5/5): I can barely taste the black tea or dragon fruit. It's just terrible sweet syrup water.....Added aloe vera which tasted weirdly soft unlike typical aloe vera topping that I have gotten hundred times. It's bad. - King Kong (3/5): banana and Nutella rolled ice cream. I like the variety of toppings on their ice creams. Looks cute and fun to eat! However, they don't add enough mix-ins (in this case banana and Nutella), which makes the ice creams taste mostly milky (the ice cream base) with a hint of flavor. I also feel like they rushed to make it so the ice cream didn't have time to freeze long enough and melted pretty fast. This area lacks options so if we are around here and have no choice, we would maybe come back for the rolled ice cream. But with the crazy prices on the menu and lack of quality, we probably won't. read more

Sweet Monster - King Kong (Banana & Nutella) rolled ice cream $7.88. 3/5 Dragon Fruit black tea in the background. 1.5/5 stay away from their 'fruit tea' - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

My daughter who is 9 turned me on to this spot and I am glad she did! This is one time when I will admit the Internet is a plus for the world. First time trying rolled up ice cream, but I promise you it will not be my last. Only draw back is that on a nice summer evening it gets packed and the wait time can easily reach 30 minutes. My first thought when they told me it would be a 30 minute wait I was like for ice cream?!?! But after watching how they make it with such craft and skill I said Ok let me see what they're working with. Well it's amazingly good and worth the wait!! You pick your ice cream, your toppings and all for all $8.00. So worth it!! read more

Sweet Monster - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Absolutely ridiculous prices here, paid $14.00 for one bubble tea and $14.00 for one avocado smoothie. My husband got sick from the smoothie shortly after having it and called the store twice never heard back from a manager to ask what they use. There are so many better bubble tea places. read more

Great every time They never disappoint at all, I love the rolled ice cream, very good read more

Very good boba yet they don't call out the drinks The prices are reasonable. The ambiance is amazing love the look. The service was ok, like I said they don't call out your food. The first time I went bought I waited 10 extra minutes because they didn't call put my drink. read more

I LOVE the boba here. My favorite part is being able to choose the sweetness level. I did 25% sweet and it's the perfect level- drinkable and enjoyable. Doesn't feel like you're drinking straight up sugar. Must try is Thai boba with lychee popping balls. Popping boba is amazing. It's a little burst of flavor and is nice if you aren't into the texture of regular tapioca boba balls. read more

It's the fact that the order are coming out as ordered why did someone that just walked in and ordered at the register get served before us. read more

Sweet Monster - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Chai lattes are always a hit or miss for me but I loved this chai and I'm glad I ordered it less sweet. Next time I'll definitely order it less sweet than I got but it's still good. I got the black sugar boba and I wish I got a double scoop it's so good. I will say the cap on the cup doesn't fit right so my drink kept spilling in the car so just be careful with that.If you're on the fence about this place, I would give it a try. read more

Sweet Monster - Spiced Chai Milk Tea - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Literally giving a 5 star review because for the 45 minutes we waited to get our ice scream they played Paramore. HECK YEAH.

Visiting from CA and get boba pretty frequently there. In comparison, the Jasmine milk tea (which is what I usually get) tasted very unsweetened and the boba is average. But they do have a great list of menu items, and lots of customizable drink options. I ordered online and chose curbside but they made me come in. I had an order of 6 drinks and was by myself, and had to package it all up safely myself. Not trying to be critical, but it definitely made it difficult as a carry-out customer. Thankfully, there was ample street parking so I didn't have to park too far away. read more

Sweet Monster - Milk Foam Jasmine Milk Tea with Boba (I had normal sweetness, but it was unfortunately not very sweet at all). - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Good place in the Oak Park area if you're craving milk tea or fruit smoothie with boba. It's pretty pricey though. We paid a little more than $30 for 3 drinks . They also serve rolled ice cream which I didn't get because I was getting take out. FYI, if you want delivery you have to go through 3rd party like door dash or grub hub. I found this out the hard way after placing my order on their website and noticing that I "forgot" to select delivery. I called only to find out they don't personally do delivery. I left the time when it says order will be ready and still had to wait between 5-10 min for my order. Satisfied my craving though. read more

I was craving some of that rolled ice cream and since I loved the milk tea here, I thought they would also have good ice cream. I was right because their Oreo rolled ice cream tasted great! The toppings with the whip cream and various cookies added nice textures and additional flavor accents to the whole thing. The ice cream was smooth and tasty while still light and airy. Overall, a wonderful dessert! read more

Sweet Monster - Thai milk tea with boba - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

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Very good place. I had a really great drink I bought from here I would order from here again read more

Yes yes YES! ROLLED ICE CREAM DONE RIGHT!! Delicious ingredients, fresh-made, cleverly and beautifully assembled. This is now our favorite ice cream place in Oak Park. Still love Brown Cow but this is a GREAT addition. The hand-painted walls show charming monsters. The spoons are small and plastic and the rolled ice cream is pretty hard when it's first made so "choke up" on that spoon to avoid snapping or tossing toppings. read more

Sweet Monster - Rolled ice cream, topped carefully. - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Ugh - I really wanted to like this place and gave it several tries but unfortunately everytime I've been disappointed! I waited 20 minutes for smoothie this week. The workers seem to forget about the in store costumers and focus on the online ordering perhaps. The smoothie seemed less fresh and more powdered. Last time I came in for milk teas and they were extremely watered down and flavorless. The boba (tapioca) is horrible here! Hard and tastes bad, so it's either old or artificial. This place has great potential given the demand I just wish the quality and service was better! I've never tried the icecream so that will be my final try but definitely do not come here for drinks/milk teas! read more

Sweet Monster - Receipt - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

Good and yummy place to get boba around my neighborhood. Definitely a go to of mine!

Unfortunately I'm updating my review negatively. We have been here many times and have liked it but this last time I ordered on the app the 24 Oz. Tea and 24 Oz Coffee Milk tea with boba. The cups are less than 24 Oz. They are new look since I last ordered. I measured when I got home and they are 22 oz if you were to fill to the rim. The tea with boba cost over 8 dollars. I'm disappointed, if you are going to lessen the oz. for the cost, please update your app as the sticker on the tea with my name and order says 24 oz. read more

You have to love the showmanship of rolled ice cream - kids adore this place! Wish they had green tea when we went, but banango was a hit with the kids. read more

It's great to have bubble tea places out in the suburbs, because they can be sparsely located outside of the city. But to be honest, I didn't love this place. The drinks are powder-based. I had the mango milk tea with dragonfruit popping boba. The mango flavor was quite artificial tasting. The staff was kind and well-intentioned, but seemed to still be in the process of training and learning the menu. The drinks run for around $6-7. read more

Establishment needs some cleaning, the counters are very dusty, the back area looks like an old thrift store, ice is stored inside a dirty cooler and toping containers are extremely dirty. I found a big black hair inside my drink, this was discussing! All employees need to wear a hair net and groom themselves a little better. Dirty establishment! read more

Sweet Monster - Hair inside my drink! - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

This place is awesome! The bubble teas are so good with many options for flavors. The ice cream is HUGE portions! The galaxy teas look really pretty and insta worthy. Support local business and check this place out! There's no other decent boba or rolled iced place near by imo so keep this place alive!!! read more

Sweet Monster - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

A very unique way of eating ice cream. The set up the presentation all plays a part. Very unique stores my daughter was so happy. I will return with the rest of the family read more

Sweet Monster - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

This place is awesome! There galaxy teas are so tasty and refreshing! I love there rolled ice cream as well but I come mostly for the tea lol. The employees are so nice and friendly and everything is clean as well. And I love the decor. I try to come over when I'm in the area which is awesome. I would def recommend this place to anyone. read more

The Boba teas here we're freaking amazing! The flavors were awesome and they give you a good amount of Boba. the only thing I would say it's a little pricey but it's definitely worth every dollar. read more

Cozy family place. Clean environment. And they COVID safe. My wife always gets the Jasmin Tea with bobba,, and I got the the Chai Tea with a mix of poppers and those black bobbas. read more

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Went back now a handful of times and the best way to get your stuff quick is to order online and give them time to make your order, drink or ice cream. They have a great presence as I walk in every time. Def will continue going back. read more

Brought my kids in todays for ice cream after dinner. This place is super cute and the employees are incredible nice. I was surprised how much ice cream we got, portions are big. I think next time we will share one! read more

Sweet Monster - Banana Nutella and I think my son has the Superman - Ice Cream & Frozen Yogurt Near Me - Oak Park, Illinois

3rd time in a row that we've ordered from here and all 3 times they have forgotten to give the grub hub driver one drink from my order and all 3 times my daughter has been disappointed. read more

The customer area is dirty- fingerprints, spilled drinks and overall, really messy.There is nowhere to sit inside. Not conducive to eating rolled ice-cream with toppings. Quite a few items are not available. The green tea smoothie was tasteless. And absolutely no help from the staff. We won't be back. read more