I'm giving Sweet G Bakery 3 stars because while my experiences over the years have become increasingly inconsistent, I truly believe these are fixable issues if they choose to address them. The bakery is consistently beautifully decorated. The floral arrangements and thoughtfully designed backgrounds make it a lovely space and perfect for social media photos. It's inviting, charming, and clearly curated with care. Service is hit or miss. Sometimes I'm greeted warmly and helped right away. Other times the experience feels rushed and unwelcoming. Calling in orders has always been challenging. I often have to make repeated calls before someone answers, and outreach through social media is inconsistent. Since this bakery isn't close to me, it's frustrating that I have had to walk in just to place an order on a few occasions. The empanadas de canela are my favorite item and remain a highlight. At a little over $8 for a half dozen, they're delicious and a reliable option. Unfortunately, the cakes have declined in quality over the past few years. They have become noticeably drier than they used to be. The most recent cake I purchased received feedback that it tasted "almost like a dry tres leches cake," which was disappointing. Their rosca de reyes is one of the main reasons I continue to support this bakery; it is truly unique. However, ordering it is unnecessarily difficult every year. While I understand it's a busy seasonal item, after so many years I would expect a better system such as online ordering or dedicated phone support. Sadly, this year's rosca was also dry and not nearly as good as in previous years. I appreciate Sweet G as a small business and genuinely want to continue supporting them. However, rising prices combined with declining quality and inconsistent service make it harder to justify doing so. Sweet G was a 4+ star bakery not long ago. I hope they take an honest look at where improvements are needed so they can get back to that level. read more

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We made it to this bakery searching for a good carrot cake. The cake we got was delicious! Service was very good and helpful. The bakery looked nice and clean. There is no sitting inside or out, so it's just for purchasing. I really enjoyed my carrot cake! read more

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I hope they go bankrupt. They never have any fruit toppings for the cakes. Instead of spending all the money making the place look pretty, use it to implement a higher quantity of ingredients per day. Their employees suck too, they're stuck up. read more

Terrible customer service. I called to cancel my order 5 days in advance and was told I couldn't get a refund on my order. Their policy is only store credit. When I told her if they had told me the policy I wouldn't have paid in full she told me it was my fault for ordering over the phone lol will be charging back. read more

I came in to buy a cake and asked for two toppings, including cajeta. Before paying I specifically asked if it was added and was told yes. After leaving I realized it wasn't included. When I went back I was told I wasn't charged for it but that wasn't communicated clearly before. I was the only customer there, so this felt careless and frustrating. I just wish there had been honesty and better attention to the order. I feel this place is going downhill. read more

Service was horrible they were rude but the cake i just purchased was delicious. But with prices like that they better have a better attitude if im giving yall my money. read more

I found the prices to be quite high, and the customer service was disappointing. I previously purchased cakes from here for special occasions, but recently, I bought a small slice and was let down; it was dry and lacked flavor. read more

We went to Sweet G on Friday 18th August, 2023 in search of a birthday cake for an upcoming event. Ambiance; 10000/10. Gorgeous, beautiful, well arranged and coordinated. Many insta worthy areas of florals. Service: 8/10. They were attentive and described their products well. Food: 1) Macarons: 100000/10. Mouth watering. An array in a small cup for $13. The ones with the fruit jams were our favorite. 2) Cake ball: 2/10. The icing needed to be harder like ganache. It was frosting. 3) Chocolate cake slice: 1/10. Very dry and hard. Even when left out on the counter for 3 hours3 the cake was too dry. $9/slice 4) Tres Leches: 8/10. It was moist and not too sweet. 5) Chocoflan: 3/10. Again the chocolate cake was waaay to dry. The flan wasn't luxurious. The caramel on the top was delicious though. Value for Money: 1/10. We spent $55 for 3 slices of cake, a small cup of Macarons and 1 cake ball. $9/cake slice is steep. Likelihood of returning: 7/10. Even though this place is beautiful I would ONLY return for the Macarons. read more

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Dear potential consumers, This morning I called to place an order. An employee refused to take our order as she reassured me that there'd be plenty of the cake i wanted. Come this afternoon there are none. I told her this is why i wanted to place an order this morning and the only option she gave me was a cake with pineapple. I did look around and grabbed something else as I didn't have time to go anywhere else. This cake was for a mom-to-be surprise babyshower and she loves their cakes so I opted to walk out with something, however, not pleased cause this could've had a different outcome. read more

I always come here. The cakes are really good but I had a horrible experience this last time with the employee. I didn't get his name but it was a guy who spoke Spanish. Customer service from here is now horrible! Definitely won't be coming back. I asked him nicely if I could get spoons and he yelled back at me saying they were already in the bag. I'm sorry I didn't notice that? But there was no need for yelling. read more

Over priced. At this point she's just throwing whatever at us. Will not be coming back again. I've been disappointed enough by this bakery this is the last time I'll throw my money away. $9 for this half a$$ slice read more

We ordered two Capricho cakes for a 70th birthday party. The cake itself was pretty to look and equally delicious. The Capricho is a tres leches cake with fresh strawberries (mango version is available as well). The cake was moist throughout and not overly sweet. We had so many compliments on the cake and referrals for Sweet G. I believe custom orders are 2 weeks in advance but they were able to accommodate in a little over a week. They were professional, prompt, and overall great to work with. The storefront itself has cakes available for day of it needed. I will definitely come back to get the mango one next time. read more

Sweet Galeanna - Caprichos de Fresa - Bakeries Near Me - Houston, Texas

Absolutely horrible service! . I called 1 week before to place my cake order . Nothing custom, just a cake that comes in a pan. I offered to pay in full to assure my order was going to be made and ready. The lady who took my order said it was not needed to be paid I could pay on pick up . She repeated my order and all details of my order. I get here right at the pick up time we agreed for them to say they have no orders for today. I showed them my call log that proves I called them and they just said we don't know who took your order . After demanding someone to take responsibility I was offered to come at 7pm for a cake , when I live an hour away and my get together is at 6pm. Absolutely ridiculous. Get it together. read more

Let me start by saying I am a frequent customer, yet for the last three occasions they haven't had my favorite Nutella for my capricho. The employees and cashiers seem very on edge, there's an aura in the room. I do not agree with some of the reviews saying they're not a good establishment, they have good quality products that taste good, and to some may be overpriced but we are all living a recession. I will continue to give them a chance, and I hope they can fix whatever troubles might be going on internally. Work on pricing items an actual itemized list for customers to know exactly what everything costs, would be my only hope for improvement operations wise. Thank you. read more

I've followed this bakery on Facebook for a while, and the desserts always look great so I decided to give them a try. They sell cake slices so I bought 3. 1 caramel flan, Rosco de Reyes, and carrot cake each. The total was more than I expected from a neighborhood bakery, however they all tasted great and were not too sweet. I think, if I ever return, I will opt for a whole cake instead. read more

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It's okay. Just okay. Cute aesthetic. Overpriced. They have a great Buy One, Get One Free slice of cake deal on Wednesdays. Only day to go. Otherwise you're looking at a $13 slice of cake. The bread on the regular cakes are always dry. So I recommend you go with anything with milk, like the 3 leches or caprichos. Anything else I cannot recommend. They're other items like empanadas are also great, just overpriced. Would love if they were part of the BOGO sale as well. The most inconvenient thing is their prices aren't advertised. You're constantly asking someone for the price. If they had a price menu listed, the cashiers wouldn't look so annoyed. Also, they have a loyalty program but it's not very smoothly run. The cashiers enter the receipt manually every time I go. And I can swear they don't input it. I only make the 20 minute drive for the 3 leches. With some tweaking, that place would definitely be worth the price tag. read more

Great service and amazing cakes & pastries! I definitely would recommend Sweet Galeanna!

Cakes are overpriced and the customer service is some of the worst I've ever experienced. The cashier was rude and dismissive of us. We are frequent customers and are EXTREMELY disappointed with how we are treated every time we step into the establishment. We do not pay this much money for cakes to be treated this way. The owner really should talk to her employees because I know weren't not the only people to experience this treatment. DO BETTER. read more

We get a cake for Mother's Day from here every year! We love love this bakery. We have been coming for yearsssss and enjoy that you can customize your cakes on the spot. Always have great service and great sweets around the decorated shop. A pretty good selection, you can walk around and find your pick. Wouldn't say it is cheap, but everything has been worth the price. Definitely try it out! read more

Ordered a coconut cake for my grandma's birthday and she said it was the best coconut cake she had ever had!!! Will be back! read more

Sweet Galeanna - Bakeries Near Me - Houston, Texas

I hate leaving bad reviews but this was the worst customer service I've ever received. I ordered cupcakes for my baby shower. They were supposed to have blueberries and raspberries with the small little blue pearls. I paid $18 for 6 cupcakes and thought it was a little pricey, I didn't mind because I heard this place was so good. My mom went to go pick them. And I was expecting them to look so pretty to put them on the table for the baby shower. My mom called me and told me the cupcakes were ruined. They put the cupcakes in a horrible to go box, which meant any turn they would fall out of the cupcake holder. I called and complained the same day and they said they would do something about it. At first they said oh it's because the cream cheese icing is so sensitive. But that was not the case. The issue was the horrible packaging. Needless to say they did nothing. The cupcakes were thrown to the trash and money down the drain. Honestly, these cupcakes looked ugly. Even if they would have been in perfect condition to place on the main table. Do not recommend at all! No one ever followed up or said sorry. read more

Sweet Galeanna - The nicely packaged cupcakes. - Bakeries Near Me - Houston, Texas

I am very disappointed with Sweet G Bakery. We ordered our bridal and grooms cake through them back in December And had our wedding last weekend. The bridal cake was beautiful and tasted amazing.. but they showed up almost an hour past the time they were supposed to, AND we never received the grooms cake. Thankfully they were semi nice enough to finally give a refund. Sad because we were truly looking forward to BOTH cakes on our special wedding day. Overall, the bridal cake itself was wonderful, but definitely would be way to hesitant in the future to order again after not receiving both cakes. read more

I've ordered and picked up desserts from here for quite some time.. the mostachón is out fav!! And the mini personalized cakes delish !! And so cute for a gift read more

The cake I ordered and the cake I got... I wanted to cry but had no choice as I had no other cake.. and I had already paid for it.. if the cakes cannot be done why not say so... read more

Sweet Galeanna - Bakeries Near Me - Houston, Texas

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Rude customer service The only especial in those cakes are the prices They are simple with a lot of cream and season fruit Inside were only bread read more

Definitely not a place to recommend! Went for my cake yesterday and it was not ready.. the cashier was rude and not helping.. not worth the high price! Not going back! read more

Service was bad! I said thank you and I was ignored, questions were answered with an eye roll and the workers looked over their job. Food was not good for the price! very dry and bland also not well baked, 13$ for a SLICE of cake and it's not well baked? Please save your money and don't come here Servicio fue muy malo, fui ignorada cuando dije gracias y mis preguntas se contestaban con mal gestos, los trabajadores se miraban enojados que estaba allí? Los pasteles están secos, y muy mal en sabor para el precio en que los están vendiendo esperaba mucho más, POR FAVOR guarden su dinero y no compren aquí read more

I have no idea why I gave it four stars before. It's a five star situation. Get the empanadas.

today I tried to buy a cake for my son and I cannot believe how horrible and rude that cashier was which so happened to be the owner as well, I walked in and started to ask about the cake, as I'm talking she walks away and tends to 4 other employees and then when she's about to close she attended me, only to fill out the entire form herself and then once i signed it off, she practically kicked me out as I was telling her the name for the writing, while telling me "yeah i already know the name" and then shut the door on my face. will not be returning. read more

Great at first, but recently quality has gone down. I enjoyed it before since it had that homemade taste, but last time few visits they now taste like any other. read more

Hands down my favorite tres leches in Houston! A must try for authentic Mexican dessert.

Cake's are delicious but REALLY overpriced!!! Ridiculously expensive! Clean place, they have many options but next time just get a slice to go lol read more

I ordered a cake for my moms 60 th birthday , they were so busy had multiple orders that day because of graduation , they were so kind enough to take my order since my mom tried there cake before for another baptism service it was really yummy . The service was really nice , I would now definitely go back for sure loved their flavors . Finally I found a place where I can order all birthday cakes and so . read more

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I ordered a slice of the Mango Mousse Cake recently, bc I heard about it and generally love mangoes n mango flavored stuff. I couldn't wait to try it and it's also hard to find mango mousse and mango mousse cake. However, I did not like the taste of this MM Cake at all. It was not sweet as cake n mangoes should be. It also had a plastic rubber flavor to it, which no food or dessert should have. I would never come back here for that cake ever again. read more

#ANotGiveAway Came to know this place through Instragram. Won a cake in a GiveAway, as you can tell never got the cake. This was back in December, I gave it time as it is the holidays and they needed prof of the giveaway. But then came January, February, March, April...Seems to be an issue every time I have talked to them. So if you'd like a place that will give you great customer service, go some place else. read more

I have bought five cakes from this bakery in the past two months. I have bought Capricho and Coconut cakes. Omg, they are delicious!! I highly recommend this bakery. I am glad I found this place. These cakes are so different from other places. That's what I have been looking for. I like how easy it is to walk in and pick out the cake and take it home. They might be a little pricey, but they are worth it 100%. These cakes are always a hit at my parties! All my friends and family love them. Excellent customer service all the times I have been there A+. read more

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If I could give it 0 starts I would. I ordered a cake for my sisters bday & I told them exactly what I wanted & how I wanted it. They took pictures of the cake I wanted. When my husband went to pick it up it had missing wording & it was also missing the pearls I asked for. The cake was super dryyyyyy!!! Do not waste your money nor your time!! & on top of that it was not cheapppp! read more

This place is clean. My son is enjoying his chocolate cake all on his own. Very tasty. Prices can get out of hand $55 for a mango roll. I'm assuming it's due to the tasty flavor and ingredients. For now I'll be buying the small $6 dessert size read more

Sweet Galeanna - Cake - Bakeries Near Me - Houston, Texas

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Went in today to order 2 cakes for this weekend. I have previously ordered about 5 cakes from them.I got this because it looked too delicious.just tried it and its sooo good. If u havent been here, you need to go,they have the tastiest cakes. read more

Sweet Galeanna - Tres leche... half cajeta with pecans and half strawberries..so gooood - Bakeries Near Me - Houston, Texas

So disappointed I wanted to cry, but imagine the bigger pain of not giving my sister the cake she wanted for her bday. If they couldn't make it then they should have just said so! Instead of trying to charge us $90 for a tacky version of our requested cake. It didn't even have the correct colors! Overall very disappointed and would not recommend. Will not be returning! read more

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