I'm shocked by some of the bad reviews focusing on poor customer service because of race or ethnicity. I've never seen it happen here. The ice cream is delicious 5 stars. Prices are somewhat high. No customer restroom. Seating is very limited. read more

If you have a sweet tooth you need to be here! Their ice cream treats are tasty and they e got such a variety of flavors. I went there all summer and each time I tried something different. There's two locations, one has more candy than the other read more

Sweet Expressions - two people holding up two cups of ice cream - Candy Stores Near Me - Brooklyn, New York

The ice cream and the candy there might be good but the customer service is awful. I refuse to go somewhere where the staff treats its customers lousy so I won't be returning. I will be spending my money elsewhere where the staff treats its customers with more patience and respect. My last experience there I suspected that my negative experience was caused by the staff being racist towards my kids who aren't white. My kids and I both got those vibes. So I asked a local friend who is a person of color about this kind of stuff with this establishment and he told me other people had complained to him that they had also faced racism there. So... read more

See all

Only giving two stars because of how tasty this ice cream blend is but if you are any other race, ethnic descent, than the people serving you here expect to not be served or people avoid serving you. Also no one behind the counter wears a mask, or the customers who come inside. I wouldn't have sent my partner for ice cream here if I knew that this was a ethnically exclusive establishment, I guess I am not hip with the unwritten rules. I often shop Kosher because of the quality and flavor of the cuisines in which I am purchasing but I never experienced anything like this. My partner, (who is black) came in to a semi busy establishment, waited his time in line and by the time he got to the front the server took off his gloves and stood aside. The last two guys tried to avoid eye contact. A woman came inside behind him and asked if he was in line and he politely told her yes. Then just as he thought he was to be served, the gentleman behind the counter said this "Did you skip this lady?" Almost to pretend like he wasn't standing there the whole time. He seemed to be pained to serve him, and seemed like he wanted to cause a scene. I should have trusted the reviews I saw from two years ago. So sad- this place needs to be reported, especially if people of color is willing to spend their money here. read more

Sweet Expressions - a cup of ice cream in a plastic container - Candy Stores Near Me - Brooklyn, New York

Everytime I go in this store, I wonder why I bother. I bought candy for my husband for his birthday. It was so stale no one would take a second piece. $82:00 for this pleasure. The quality of the merchandise isn't worth it. On top of it, the ladies in the store are rude, condescending and make you feel like you're something stuck on the bottom of their shoes that they can't get off!! read more

Made an order in the middle of the day, and they told the delivery driver that I called and canceled, never happened. They're also very slow in person read more

The ice cream is all so delicious, The choices are amazing! The candies and bulk items are fun to choose from!

This place is a true gem. I tried their Speculoos milkshake and it is to die for! I would definitely go back to try other milkshakes flavors. read more

Sweet Expressions - Candy Stores Near Me - Brooklyn, New York

This little gem is in between my best friend's apartment and mine, so whenever we decide to walk instead of using Uber, we treat ourselves to Your Sweet Expressions! It's literally an ice cream and sweets bodega... minus the bodega cat. (Minus one star!) It's open pretty late which is a plus, but the only qualm I have is there aren't many options. You can either get ice cream, a milkshake, or candy, but sometimes ya girl is craving a sundae and they don't even have that! I've gotten the cookie and hazelnut milkshake and they're both amazing. Sometimes this place gets packed super busy at night, and there's always only like 2 people working here so keep that in mind. I'll definitely be back here when I'm en route from my best friend's, but it's not a cute enough spot to bring a date. read more

My favorite place to get coffee, frappes, milkshakes In the neighborhood!! They also have lots and lots of candies , gummy bears, ice creams, chocolates... They are all yummy and the staff is so friendly and nice!! I definitely recommend this place !! read more

Sweet Expressions - a hand holding a cup of coffee - Candy Stores Near Me - Brooklyn, New York

Great selection of kosher candy. I found my favorite Israeli chocolate bar with pop rocks. The ice cream is delicious! I might have to trek back here for the chocolate! read more

Sweet Expressions - Ferrero flavor! - Candy Stores Near Me - Brooklyn, New York

Amazing ice cream and even better service. It's amazing to see that they have created a space where all members of the crown heights community are treated with respect and courtesy. read more

If you are brown or black do NOT come to this establishment. I have gone to this place a total of 3 times and spent 15$ each time and yesterday was the last time I will ever go there. You would think it is the workers I am talking about, but no. It's the community. I walked in yesterday for a sweet treat and the line was long (not a problem). I was in line waiting my turn to order from the ice cream counter and a woman and her two adult children literally walked in front of me and proceeded to order! I kindly told her I was next obviously, and she ignored me. This was the last straw, as I have encountered small micro aggressions the two previous times here but this was just "it" for me. Taking my $ somewhere else. read more

They were really rude. Horrible service. Bad food. Would not recommend go to Dunkin instead. Anything is better

Spent the day house window shopping in Crown Heights. The large glass windows and colorful signage caught me eye walking by. They advertise gelato but I didn't see any. They have a lot of options like smoothies, shakes, slushies, ice cream and apparently gelato. They also have little snacks and chocolates. I sampled the ferrero rocher flavor and it was just chocolate to me so chose the razzle dazzle instead. It was really good like the drumstick ice cream from the market. The lady was a bit slow in service but friendly and suggested some flavors. There is a nice little back eating area too thats fenced in. Its private from the outside but still good light. It's quaint. read more

Jewish neighborhood. If you're black they'll be sure to ignore you, and make sure the Hispanic gentleman, who may or may not get your order correct takes care of you. Won't get my money ever again. read more

Really great yummy sugary treat options. Razzel's are great. Milk shakes are great. Fudge cakes with ice cream are great to. read more

I swear every time I go here I have a problem. 1st off the costumer service here is outrageous. They misheard what I ordered, made me the wrong milkshake & then when I told them it was wrong they were obnoxious. The Mexican lady told me that I can't get a refund & if i want a new milkshake I have to buy another one. Next time I came here I ordered a scoop of chocolate icecream with whipped cream. I bit into it & tasted peanut butter in the icecream. I am allergic so it's a big deal. I went up & they said they don't serve chocolate icecream, they serve chocolate nugget which is chocolate peanut butter! That's insane. They need to label their icecream better for people who have allergies. I threw it out in front of them & they didn't offer something new or to fix the situation they just decided to be rude. This icecream shop is a chillel hashem & whoever runs this shit show needs to get his act together. read more

One of my favorite places for gelato, Sweet Expressions is a bright, happy golden surprise on an otherwise dark and dreary street in Brooklyn. The staff is incredibly kind and made friends with me almost immediately. They oftentimes give me free toppings for my gelato, and are super complimentary. I highly recommend it. read more

I live up the street from Sweet Expressions. It is a DAILY struggle for me not to stop here every day to get some ice cream. Their ice creams flavors are SO DAMN GOOD. My personal favorites: Tiramisu Chocolate Nugget Ferrero Rocher Cookies N Cream Their shakes are amazing as well. Sometimes, the service is a little slow but overall, it is always worth it. Also, the store itself is super colorful / happy and has v positive vibes all around. read more

Sweet expressions is a great ice cream store they also have tons of candy and chocolates. Sometimes it could be busy but it's not really a big deal because service is quick and friendly. I love this place. read more

I really love coming into Sweet Expressions. I usually come in to a clean store, colorful and a line of about 10 waiting customers. The service guys behind the counter are always sweet, courteous and polite. The servers work quickly and efficiently to move the line quickly and serve their ice cream with a smile. The Ferrero Rocher wasn't the best, but my newest cone, vanilla fudge and snickers was very tasty. Every visit at Sweet Expression is a treat. read more

I was in here twice, once I waited a few minutes and decided the extra calories weren't necessary. The second time, however, I endugled!! I had a Coffeeze which is essentially an affogado cold, and it was literally amazing. A plentiful amount of delicious soft serve ice cream on top of an very nice caramel iced coffee. I asked for whip cream and chocolate sauce on top and got it. Literally, amazing! One of the best coffee/ice cream combos I've had. I liked that there was seating indoors (not crowded at 7pm on a Thursday night)...it is a nice place and I'll Def return!!! read more

Terrible customer service! Made me wait for half an hour to get my order gift wrapped. And when I finally asked them about it I was awarded with a nice dose of bad attitude.. Will never recommend it to anyone. read more

I feel bad giving this place a bad review as the ice cream and coffee drinks are good. I base my ratings off my experiences and the customer service is not pleasant. I had an experience where the employee heard me wrong, insisted its what I said and then told me it was mine. (Ps. We are talking about ice cream in a cone vs. a cup.) My child will not eat ice cream that was in a cone and dumped in a cup, she likes the swirly top. The ice cream is pricy and the customer service service lacks.It's worth driving to the ice cream house where they value my business. read more