John's Watch Repair is exactly the kind of local shop you hope still exists. The staff is friendly,…read moreprofessional, and genuinely knowledgeable about watches from a simple battery change and band sizing to cleaning and repairing older or sentimental pieces. They explained the work clearly, treated the watch with care, and charged a fair price. Turnaround is quick, and the shop has that old-school, family-run feel without being unapproachable. John and Jeff take pride in doing it right instead of rushing you out the door. If you need watch repair in Des Moines whether it be battery, band, service, or something more involved, this is the place. Highly recommend.

My uncle's prized watch didn't work and he lost hope. John figured out that the gears were…read moreshredded. Now, my uncle's watch is like new, because they cleaned it, too. Second time I've used this business and will keep coming back.

These folks are nothing short of amazing. I've had a vintage wind-up music box repaired (rescued)…read morethere, two grandfather clock mechanisms overhauled to perfection and a 50 year old, daily-worn, Swiss mechanical chronograph cleaned regularly and overhauled multiple times, again to perfection, by these folks. They are a throwback to the days of absolute professionalism in the watch and clock (and music box) business, not to mention outstanding, and I mean outstanding, customer service and communications. Highest recommendations!

From the owner: Watch & Clock Junction Provides Watch Sales, Watch Repair, Clock Sales, Clock Repair, Grandfather…read moreServices to the Johnston, IA area.

I needed a Kate Spade watch battery replaced. I walked in and out in 2 minutes with a fully…read morefunctional watch again. $10. Beautiful showroom of clocks, towers & watches. Insanely fast battery replacement!

Needed service on my Omega first called Joseph's who said would need to get mailed into Omega with…read moreapprox 2-3 month wait. Called Winsor and spoke with Phil who was extremely pleasant and let me know they serviced Omega. From drop off to pickup it was a little less than three weeks. The watch looked brand new and is back to keeping time. Price for full service was extremely competitive. Will definitely spread word of this great business.

Watch batteries and a watch band were quickly replaced by a kind, courteous and professional…read moreJeweler. This shop has a great assortment of stylish quality watches and watch bands for everyday wear, formal occasions or other special events. Handcrafted beautiful jewelry necklaces were also noted for sale. Easily affordable, and conveniently located in Valley West Mall. Highly recommended!

Great for watch battery replacement and jewelry repair. Would definitely recommend!…read moreThis shop was in Jordan Creek mall before the shut downs

Fossil had been my favorite watch for years and the one I got from them 4 years ago has not failed…read moreme, other than the link pins falling apart. The Fossil store have not only watches, but bags, wallets, and clothing for sale. I personally have not owned other Fossil items so I cannot speak of them. The store itself is nice, had a very archaeological atmosphere about it, very focused on leathers. Staff members are always very friendly and able to answer questions about the items. I usually stop by the store to see what new items they sell.

Fossil has a great selection of fashionable, and high quality watches (their warranty is great). I…read morehave worn a Fossil watch for years and love it. I have visited this particular store many times when purchasing a watch. I brought two watches from this location. Their customer service is great they have very helpful whenever I need something. I recommend them to all of my friends and anyone who's looking for a great deal on a great looking watch.

Long time family business! Great knowledge amongst the owners! They will be our go-to jeweler from…read morehere on out.

We had 3 older watches that all needed batteries and possibly repairs, we wanted to give them to…read moreour Grandson. 2 were given new batteries and which was done fast and we were so pleased and our Grandson was wowed by the watches. The 3rd watch had a broken link band, plus the inter-workings needed repaired, it was out of our budget range, so my husband told them to throw it on the bone pile. Today my husband got a nice call saying the watch we left behind and did not repair, WAS repaired and keeping good time! When my husband arrived today to pick up the 3rd watch and he was so pleased to see it looking like new; PLUS they took out a link to fit our Grandson's wrist and had repaired the linked band that was originally broken to boot! What a great surprise and now we will be surprising our Grandson with the watch! We were only charged the cost of the new battery! Thank you so much!

Whether I am going to take a piece in for cleaning or repair, and the one time I was ready to buy a…read morenew piece, the staff have been very friendly and helpful. They answer all my questions and are generally very knowledgable about their products. This shop is where some family heirlooms have come from and I love being able to share those stories with them now.

Both my children purchased their wedding sets here. Family run business that cares about their…read morecustomers. Trustworthy place to sell gold also!

Kay Jewelers is classic. Right? They always have the stuffed animals around V-day and Christmas…read more. Like if you are going to buy jewelry for that special someone, you know they are going to want to get a plush stuffed animal that got dis regarded from one of those claw machines in an arcade! Anyway.. The stuff here shines bright like the stars at night.. deep in the heart of the mall! Maybe she will think you went to Jerrods' maybe it doesn't even matter! Great spot for gifts, for all price ranges!

I stopped at 7:04 to pickup my wedding ring after driving an hour to get there. Three associates…read moreinside and they would not give me my ring. No, payment needed to be made, only a pickup. They offered to ship my ring to me. This is not Amazon. I do not want my Diamond shipped when I'm right here. Ridiculous. We will not return, after I eventually get my ring.

Ordered 3 rings online from here! Only 1 ring was what I ordered and the other 2 were not! No…read morereceipt or anything in package, but was in a Kay Jewelers box! Such a rip off and no response from the company!

I reached out to Alan to have a ring resized. The experience completely blew me away. The pricing…read morewas fantastic and the turn around time was more than I could have hoped for. He was able to complete the resize same day for me. I cannot tell, at all, that a resize took place. His work is flawless. I highly recommend that you reach out for your jewelry needs!

I can't stress this enough, NEVER EVER EVER go here for anything!!! I don't care if it's a shotgun…read morewedding ring or a watch battery, do not give your money to this place with horrible, demeaning, accusatory customer service and products that break over and over despite their "repairs" and promises of lifetime value. If you bought a car, you'd want a Lemon Disclosure, if you're buying jewelry, consider this your disclosure & go anywhere else.

From the owner: LR Jewelers is one of the most trusted names in jewelry in the Cedar Falls region. We are a…read morewell-established jewelry store that has grown with our community from a small store to a multiple brand jewelry retailer. We are a family owned and operated business that has served generations of families as their trusted jeweler for brilliant diamonds, beautiful fine jewelry, elegant watches, treasured gifts, custom made styles and expert jewelry repairs. LR Jewelers is committed to make every customer "feel at home" with our personalized service and our classic to cutting edge jewelry designs. Owner Larry Rasmussen has been in the business over 45 years, and is a second generation jeweler. Along with being an experienced jeweler, Larry is a Certified Master Watchmaker, Goldsmith, GIA Certified Diamond Appraiser, and is a past President of the Iowa Jewelers Association. Our years of experience and services have built a legacy of integrity and trust with our customers. At LR Jewelers our mission has always been a tradition of trust, high ethical standards, knowledge of our jewelry products and services, fair pricing and value to our customers.