I needed an unusual casting done in silver, and Owen Jewelry Design came through with flying…read morecolors. The owners and staff are so pleasant and accommodating. It's a beautiful store, and it has an open layout so you can see the jewelers at work. If you haven't been here, you should stop in!

Owen Jewelry was amazing to work with!! They were very helpful in the whole process. We changed our…read moreminds a few times and they were very accommodating for us. We will absolutely be back to get more work done with them

My wife's ring had a diamond come off that needed reattached. They had a large staff and it made it…read moreeasy to get helped right away. Price was very fair and they had the repair completed ahead of their scheduled completion.

Customer service was outstanding. Gave options for my 100-year-old mother's ring. Trying the…read moreno-cost options. Would definitely return/recommend to family and friends!

Had a great experience at Christopher's Fine Jewelry! Charlotte and Rachel were so helpful and fun…read moreand kind- they made picking out a piece feel special, but with no pressure or judgement. I would highly recommend!

I took a few items to Christophers fine jewelry in West Des moines. My offer for my items was a…read moreFULL THIRD off melt price on each item. I encourage you to look elsewhere if you have items to sell. I shall not ever be returning to this business ...nor would I ever recommend it

Highly recommend working with Anglo Diamond! We worked with Arnie, and he was professional and…read morehelpful. Great experience and love how the custom ring turned out - high quality and beautiful.

Highly recommend a visit to Anglo. Ask for Prescott! He has been amazing to work with and extremely…read moreknowledgeable and professional. He assisted us with redesigning a 25-year-old wedding ring for a 25th anniversary update. He was very thoughtful and considerate of the sentimental side of using the original stone while capturing exactly what I wanted in an updated look. I was able to add a necklace and earrings utilizing stones from my original band. I'm in love with all 3 pieces and get complements often on all of them, but especially my wedding ring. I have been very happy and will definitely go back for future purchases. It was a great, easy experience without any pressure.

I sell jewelry here all the time always fair at spot scrap price at 85% melt value. I've made…read morethousands .$$$$$$

Shop on Saturday for gold and diamonds! Adrian is great to work with! I've been along time…read morecustomer!

Working with David was such an incredible experience. He went above and beyond from the first time…read moremy husband and I met him. I was in search of something that I was told couldn't be obtained through other retailers and he made sure I got exactly what I wanted. His patience with me while I narrowed down my search truly made the the process worth it. I also appreciated how all of the staff here were welcoming and kind towards us the numerous times we were there.

So expensive! But good quality products! Good quality jewelry. Came in looking for a gift for a…read moreloved one and they tried to push me into something above my price range. I told them I would discuss with my husband and left. Everything was laid out well and very well kept. Staff was not overly pushy but they definitely wanted to upsell you. I have received jewelry from Helzberg's and am impressed with quality but I was unhappy at feeling pressured.

If you want honest jewelry purchases, you go to Ficus Jewelers. I had an awesome repeated buying n…read moreadvice experiences with Paula who is there on certain days. People friendly and very knowledgeable. I wish them continued longevity in this business.

Awesome customer service. Have been a customer for probably 20 years and have got several gorgeous…read morepieces including my wedding ring(which we have upgraded several times and a anniversary band both custom made. They always beat the time frame they give me and always go above and beyond to explain things to me. I truly appreciate their small town feel in the big city area. Thank you Noel, Jonathan and staff

The owner is so nice and helpful! She has helped me with multiple purchases and takes the time to…read morehelp you find exactly what you're looking for!

Very friendly, informative service! I would come back here in a heartbeat for future jewelry needs.read more

I've worked with STRAC several times and the quality of their work and their communication has…read morealways been top notch! I trust them with several of my sentimental pieces and will continue to use them for all my future work.

Excellent service. Extremely fast repairs. Best prices. If you are looking for a jewelry store that…read moreoffers quality, craftsmanship, and excellent customer service, then Strac Jewelry is the place.

John's Watch Repair is exactly the kind of local shop you hope still exists. The staff is friendly,…read moreprofessional, and genuinely knowledgeable about watches from a simple battery change and band sizing to cleaning and repairing older or sentimental pieces. They explained the work clearly, treated the watch with care, and charged a fair price. Turnaround is quick, and the shop has that old-school, family-run feel without being unapproachable. John and Jeff take pride in doing it right instead of rushing you out the door. If you need watch repair in Des Moines whether it be battery, band, service, or something more involved, this is the place. Highly recommend.

My uncle's prized watch didn't work and he lost hope. John figured out that the gears were…read moreshredded. Now, my uncle's watch is like new, because they cleaned it, too. Second time I've used this business and will keep coming back.