Great for watch battery replacement and jewelry repair. Would definitely recommend!…read moreThis shop was in Jordan Creek mall before the shut downs

From the owner: Professional Services Over 12 years of experience…read moreWe work with most types of watches and jewelry Free Estimate All work guaranteed "We buy gold – cash paid on the spot!"

Had a great experience at Christopher's Fine Jewelry! Charlotte and Rachel were so helpful and fun…read moreand kind- they made picking out a piece feel special, but with no pressure or judgement. I would highly recommend!

I took a few items to Christophers fine jewelry in West Des moines. My offer for my items was a…read moreFULL THIRD off melt price on each item. I encourage you to look elsewhere if you have items to sell. I shall not ever be returning to this business ...nor would I ever recommend it

I needed an unusual casting done in silver, and Owen Jewelry Design came through with flying…read morecolors. The owners and staff are so pleasant and accommodating. It's a beautiful store, and it has an open layout so you can see the jewelers at work. If you haven't been here, you should stop in!

Owen Jewelry was amazing to work with!! They were very helpful in the whole process. We changed our…read moreminds a few times and they were very accommodating for us. We will absolutely be back to get more work done with them

My wife's ring had a diamond come off that needed reattached. They had a large staff and it made it…read moreeasy to get helped right away. Price was very fair and they had the repair completed ahead of their scheduled completion.

Customer service was outstanding. Gave options for my 100-year-old mother's ring. Trying the…read moreno-cost options. Would definitely return/recommend to family and friends!

Working with David was such an incredible experience. He went above and beyond from the first time…read moremy husband and I met him. I was in search of something that I was told couldn't be obtained through other retailers and he made sure I got exactly what I wanted. His patience with me while I narrowed down my search truly made the the process worth it. I also appreciated how all of the staff here were welcoming and kind towards us the numerous times we were there.

So expensive! But good quality products! Good quality jewelry. Came in looking for a gift for a…read moreloved one and they tried to push me into something above my price range. I told them I would discuss with my husband and left. Everything was laid out well and very well kept. Staff was not overly pushy but they definitely wanted to upsell you. I have received jewelry from Helzberg's and am impressed with quality but I was unhappy at feeling pressured.

I've worked with STRAC several times and the quality of their work and their communication has…read morealways been top notch! I trust them with several of my sentimental pieces and will continue to use them for all my future work.

Excellent service. Extremely fast repairs. Best prices. If you are looking for a jewelry store that…read moreoffers quality, craftsmanship, and excellent customer service, then Strac Jewelry is the place.

Long time family business! Great knowledge amongst the owners! They will be our go-to jeweler from…read morehere on out.

We had 3 older watches that all needed batteries and possibly repairs, we wanted to give them to…read moreour Grandson. 2 were given new batteries and which was done fast and we were so pleased and our Grandson was wowed by the watches. The 3rd watch had a broken link band, plus the inter-workings needed repaired, it was out of our budget range, so my husband told them to throw it on the bone pile. Today my husband got a nice call saying the watch we left behind and did not repair, WAS repaired and keeping good time! When my husband arrived today to pick up the 3rd watch and he was so pleased to see it looking like new; PLUS they took out a link to fit our Grandson's wrist and had repaired the linked band that was originally broken to boot! What a great surprise and now we will be surprising our Grandson with the watch! We were only charged the cost of the new battery! Thank you so much!

If you want honest jewelry purchases, you go to Ficus Jewelers. I had an awesome repeated buying n…read moreadvice experiences with Paula who is there on certain days. People friendly and very knowledgeable. I wish them continued longevity in this business.

Awesome customer service. Have been a customer for probably 20 years and have got several gorgeous…read morepieces including my wedding ring(which we have upgraded several times and a anniversary band both custom made. They always beat the time frame they give me and always go above and beyond to explain things to me. I truly appreciate their small town feel in the big city area. Thank you Noel, Jonathan and staff

I sell jewelry here all the time always fair at spot scrap price at 85% melt value. I've made…read morethousands .$$$$$$

Shop on Saturday for gold and diamonds! Adrian is great to work with! I've been along time…read morecustomer!

Unless you'd like poor customer service and frankly, bad products with diamonds falling out of your…read morering, I'd avoid Iowa Diamond like the plague. This review is a long time coming - I finally had the time to sit out and write our poor experience with them over the last decade. It started in 2011 when we lived in Des Moines and together picked out a few settings/diamonds we liked. We were engaged in June 2012 and less than a month after wearing the ring on my finger, the first diamond fell out. We should have known then that this would be a long road of fighting Iowa Diamond for them to do the right thing. They replaced the ring setting right away - using my original diamonds but having the manufacturer create a new version of the setting we purchased. But that product or customer service didn't last long. Soon, months later, another diamond fell out. We took it in and they replaced the diamond. However, over the last nine years, I have had diamonds fall out SIX different times - four of which took place in a four-month period. Let it be known that I don't shower with my ring, sleep with my ring, swim or work out with my ring. I wear it during the day (I work in an office) and that is it. Each time a diamond has fallen out, I have paid for them to get replaced out of my own pocket (approx. $90-$110 each time), but in 2020, I had enough and went to Gina (VP) to ask her to make it right. Sadly, Iowa Diamond did not do the right thing. The only option they gave us was to pay $800+ to have a new setting created by the manufacturer. After much deliberation, we took the option because we thought that was all we had to work with. I'm aware that the setting of my ring is pave, and that Iowa Diamond claims it "may be more prone to losing diamonds," but I have two main issues with that being used as an excuse. The first, is that when we met with our sales person, Pam Storey, she never once mentioned that would be something to be mindful of. In fact, the majority of the rings she showed us had that style. Secondly, my wedding band is also pave style (but from a different jeweler) - and I have NEVER had an issue with that ring, and I've had it for eight years. I cannot and will not do this every eight years. It's not reasonable for us - I have zero friends or family members who have EVER had to have their diamonds replaced let alone the entire setting itself. So beware before you purchase from Iowa Diamond. Because even if you do have a problem with them, they will not make it right and you'll be paying for your ring over and over and over again.

Bought our rings over 18 years ago and they are still great. Iowa diamond has helped the whole…read morefamily get married.