My wife's ring had a diamond come off that needed reattached. They had a large staff and it made it…read moreeasy to get helped right away. Price was very fair and they had the repair completed ahead of their scheduled completion.

Customer service was outstanding. Gave options for my 100-year-old mother's ring. Trying the…read moreno-cost options. Would definitely return/recommend to family and friends!

Bought our rings over 18 years ago and they are still great. Iowa diamond has helped the whole…read morefamily get married.

Unless you'd like poor customer service and frankly, bad products with diamonds falling out of your…read morering, I'd avoid Iowa Diamond like the plague. This review is a long time coming - I finally had the time to sit out and write our poor experience with them over the last decade. It started in 2011 when we lived in Des Moines and together picked out a few settings/diamonds we liked. We were engaged in June 2012 and less than a month after wearing the ring on my finger, the first diamond fell out. We should have known then that this would be a long road of fighting Iowa Diamond for them to do the right thing. They replaced the ring setting right away - using my original diamonds but having the manufacturer create a new version of the setting we purchased. But that product or customer service didn't last long. Soon, months later, another diamond fell out. We took it in and they replaced the diamond. However, over the last nine years, I have had diamonds fall out SIX different times - four of which took place in a four-month period. Let it be known that I don't shower with my ring, sleep with my ring, swim or work out with my ring. I wear it during the day (I work in an office) and that is it. Each time a diamond has fallen out, I have paid for them to get replaced out of my own pocket (approx. $90-$110 each time), but in 2020, I had enough and went to Gina (VP) to ask her to make it right. Sadly, Iowa Diamond did not do the right thing. The only option they gave us was to pay $800+ to have a new setting created by the manufacturer. After much deliberation, we took the option because we thought that was all we had to work with. I'm aware that the setting of my ring is pave, and that Iowa Diamond claims it "may be more prone to losing diamonds," but I have two main issues with that being used as an excuse. The first, is that when we met with our sales person, Pam Storey, she never once mentioned that would be something to be mindful of. In fact, the majority of the rings she showed us had that style. Secondly, my wedding band is also pave style (but from a different jeweler) - and I have NEVER had an issue with that ring, and I've had it for eight years. I cannot and will not do this every eight years. It's not reasonable for us - I have zero friends or family members who have EVER had to have their diamonds replaced let alone the entire setting itself. So beware before you purchase from Iowa Diamond. Because even if you do have a problem with them, they will not make it right and you'll be paying for your ring over and over and over again.

Owen Jewelry was amazing to work with!! They were very helpful in the whole process. We changed our…read moreminds a few times and they were very accommodating for us. We will absolutely be back to get more work done with them

If you like personal attention from a family type setting this is your place. No hurry. No…read morepressure. Lots of options because they actually can craft your jewelry in house.

We had 3 older watches that all needed batteries and possibly repairs, we wanted to give them to…read moreour Grandson. 2 were given new batteries and which was done fast and we were so pleased and our Grandson was wowed by the watches. The 3rd watch had a broken link band, plus the inter-workings needed repaired, it was out of our budget range, so my husband told them to throw it on the bone pile. Today my husband got a nice call saying the watch we left behind and did not repair, WAS repaired and keeping good time! When my husband arrived today to pick up the 3rd watch and he was so pleased to see it looking like new; PLUS they took out a link to fit our Grandson's wrist and had repaired the linked band that was originally broken to boot! What a great surprise and now we will be surprising our Grandson with the watch! We were only charged the cost of the new battery! Thank you so much!

charleme helped us with a special request on very short notice. after my fathers death she added…read morehis ring to an existing necklace. it turned out beautiful

Huckleberry Home always has a wonderful selection of treasures and art. A warm and welcoming…read moreatmosphere for anyone who wants to browse, enjoy local art, and find a welcoming space.

This gift shop is amazing! They have all kinds of plants, vintage dishes and glassware, new art…read moredecor items, handmade cards, jewelry, etc. Check them out on FB or Insta (huckleberryhome515) because they have sales. I got a GORGEOUS begonia on sale the day before Valentine's Day. I should have gotten the stained glass sunflower piece too. And a candle. And a vase. The nice sales lady said that if there's a specific plant I am looking for, the owner can try to get it for me. If I lived nearby, I would! Go here and find all the unique decor and gift items you never knew you needed.

Very professional helpful staff/owners. Gemstones are of highest quality. The estate jewelry are…read moreunique and have many years of shine left in it. Top notch excellence in appraisals. The jeweler has a magic touch in designing and repairing of any item. Great and fair prices. payment plans are more than fair.

We are not big jewelry buyers, but Herman Brothers has been our go-to for almost 25 years. Most…read morerecently I went in to get a ring I bought there 23 years ago resized. They worked on it as soon as I walked in and I was in and out of there in less than 3 minutes with my mission accomplished. We bought a handful of items there, had them custom design and make a necklace for our daughter using a diamond we had, sold off old jewelry, and had them make adjustments to items we already own. They have always been fair, transparent, open, and accommodating. It's the first place we go when we think about jewelry.

Had a great experience at Christopher's Fine Jewelry! Charlotte and Rachel were so helpful and fun…read moreand kind- they made picking out a piece feel special, but with no pressure or judgement. I would highly recommend!

I took a few items to Christophers fine jewelry in West Des moines. My offer for my items was a…read moreFULL THIRD off melt price on each item. I encourage you to look elsewhere if you have items to sell. I shall not ever be returning to this business ...nor would I ever recommend it

Working with David was such an incredible experience. He went above and beyond from the first time…read moremy husband and I met him. I was in search of something that I was told couldn't be obtained through other retailers and he made sure I got exactly what I wanted. His patience with me while I narrowed down my search truly made the the process worth it. I also appreciated how all of the staff here were welcoming and kind towards us the numerous times we were there.

so to make this short and quick helzberg has gone too far this time. i put a ring that i bought…read morefrom them in to be repaired and once they attempted to return my property i as well as the store associates found that there were two diamonds removed from my ring and replaced with two moisinite stones! i am livid now to say the least and this is a warning to all about this jewler, check any diamonds you purchase from them because this could be much bigger than my ring! investigation ongoin.

Shoe department is good for most events. Have too many shoes though so on a shoe buying freeze for…read morenow.

Dress shopping with mom!! Everyone's favorite activity! I was very happy with the amount of dresses…read moreto chose from. Quantity is important when two people have very different tastes. More important than quantity is the prices for a quality item. I ended up getting 3 summer dresses for less than $60. This makes my heart sing! Mom found 2 dresses as well so a long day turned into a short trip and we had plenty of time for a day drink!

I visited Charles H. Ganske on 9/20/2025 and I was very disappointed. Please note that my…read moreexperience may not speak on his character overall or else he would not have been around for 35 years. Since this is a negative review, I will inform you of the bad parts of our interaction followed by the good. The bad: I typically do my research ahead of time so that I can somewhat have an understanding on the product while also visiting the best option around. In this case, Charles H. Ganske stood out to me when I researched various jewelers in the area. After I introduced myself to Charles, he took about 40 minutes collecting information about me and my partner while also educating me on diamonds. He started to show me lab grown diamonds, and he was quick to point out he would not consider them "real" diamonds. He stated he only wanted to show me the prices so that I could see how cheap he could get them and how much other shops might sell them for. I asked him to show me the numbers for real ones, but he did not show me the screen, and he made up a number based on his experience. I lost some trust here, but I will move on with the turning point of our conversation. Please note that his thoughts on lab diamonds are NOT something I took personal as everyone is entitled to their own opinions. I informed Charles that I was looking into lab diamonds as my partner, and I felt comfortable going in that direction since we have many friends that were satisfied with their lab diamonds. At this point, Charles knew that I gave myself a modest budget of $10,000, but he stopped the conversation and said he was not the guy for me as he only deals with natural diamonds. IF the conversation ended right here, I would respect it as I cannot expect him to switch his business model just for me. Unfortunately, Charles followed that statement with, "I only deal with high-end jewelry. I do not know many women that would be happy with receiving a fake diamond". Now this was offensive and believe it or not, that is not what upset me. I asked Charles IF I could provide him with some advice and he appeared shocked but agreed. Please know that I am a very respectful individual and if he did not want my advice, I would have kindly shook his hand and walked out. Since he said yes, I let him know that he was my number one option after doing my own research of jewelers in the area but that I was disappointed with how he ended our interaction. As someone who has been successful for 35 years, I would have expected a "I understand you are looking for lab grown diamonds, but I only work with natural diamonds. I am not the person you are looking for, but I wish you the best. If you ever decide to go natural, please keep me in mind". Instead, I received the rude comment that he only deals with "high-end jewelry" and the comment about my girlfriend not appreciating a "fake" diamond. I let him know that since he has been around this long, he should have learned to keep his personal beliefs at the door before he walked in every day as it should not interact with his daily business. At this point, Charles stated that I was upset and mad because I did not hear what I wanted to hear. I did walk out upset, but it was because I was sitting in front of an adult who could not hold himself accountable for approaching this decision of mine professionally. If Charles handled this interaction better and he ended the conversation appropriately, later down the road if a natural diamond did become important to my partner and I, then I would have visited Charles as he is the person to go to. I will never recommend him or even think of spending money at his location. If you are looking for lab diamonds, do not bother reading the good, but if you are set on natural diamonds, please read the good below! The good: Although the experience was mostly bad, I do want to point out the things I liked about Charles. He currently offers a very limited inventory, but there is a great reason for this. He provides one-of-a-kind pieces that you approve. He is the architect in the design process, and your vision becomes reality. Although he does not assemble your jewelry, he claims to have a dedicated team that gets the job done. When you first walk into his store, it is inviting and organized. When Charles is happy, he has a vibrant personality and you automatically feel a sense of trust which is important when you are purchasing "high-end jewelry" (Charles, I know you are going to read this, so best believe I am throwing these words back at you!). Charles spends time properly educating you on materials, the history of diamonds, and his business model. He will also collect valuable information about you and your partner so that he can help you assemble the best ring possible. He would have been a perfect contact to have in the future when my partner and I can be less financially responsible, but I will go in a different direction. But he can still be yours!

Charles did an amazing job working with me to get exactly the ring I was envisioning! His customer…read moreservice, expertise, and professionalism are top notch! You will not be disappointed!