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    Swamp Rabbit Moving

    3.5 (12 reviews)
    Closed 8:00 am - 6:00 pm

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    I selected Swamp Rabbit Moving because of their excellent reviews and was willing to pay their premium prices. Having just restored our home after a fire, we didn't want to risk inexperienced movers handling our belongings or damaging our newly renovated home. While about 80% of our move went smoothly, several significant issues occurred that I cannot overlook: - A mover placed a heavy laundry basket directly on top of my expensive LG monitor, causing a deep screen scratch - Crew members pushed heavy boxes across our new hardwood floors instead of lifting them, causing visible scratches - They packed all our shoes together in a single box regardless of cleanliness, including $200+ motorcycle boots with dirty running shoes - Our aloe plant was killed by wrapping it too tightly during packing - Our Le Creuset cast iron pot was cracked after being placed at the bottom of a box with insufficient protection and other heavy cookware stacked on top - During unpacking, clothes were not organized as requested despite specific instructions - They forgot the TV stand during the move, requiring an additional trip to retrieve it - One mover wore heavy cologne which was quite overwhelming in our enclosed space When the monitor damage occurred, the lead mover immediately called his manager and promised they would "take care of it." However, when I filed a claim, they denied responsibility for the monitor, shoes, and plant damage. After several back-and-forth emails, they agreed to cover only some items, but pressured me to sign an extremely restrictive contract that would prevent me from sharing my honest experience. When I refused, they reduced their offer to just the floor repair and $0.60 per pound for the damaged items and - nowhere near the replacement cost. I even contacted the owner, Chris, hoping for better resolution. Instead, he gave me a 24-hour ultimatum to accept their terms or lose the offer entirely. Throughout this process, it became clear they were more concerned with protecting their reputation than making things right. For a premium-priced moving service, I expected much better training, care with our belongings, and a fair resolution process when things went wrong. I'm thoroughly disappointed with the way Swamp Rabbit Moving handled this situation.

    The Crew

    Today 3 guys from Swamp Rabbit Moverz packed up all our townhouse belongings to move to storage. It was a last minute move when the house we were buying fell through. Everyone from the office was very helpful. The guys who came to pack, Zak. Ty and AK were a pleasant and efficient group. We feel very good so far, and look forward to the move to storage and return of our things once we get into a new house

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    Public Storage

    Public Storage

    (14 reviews)

    Sibbie is the manager here at the Simpsonville public storage. We met her yesterday when we…read moreinquired about a unit to store our household belongings while we were between homes, building our new home. She was incredibly welcoming and had tons of advice about our quick move including suggested size unit. She drove us to the different size units and showed us wonderful professionalism and tons of information. She truly loves her job and treated us like family. She offered various purchases to us with included info in a non pushy way. (Lock, packing supplies etc) turns out their prices are very good- I did my research. We signed the contract, purchased the lock from them and begin to move our things. On our second trip to came over and offered us bottled water and checked to see if we needed anything. She personally drives the facility And checks the units daily. Wonderful experience, super helpful and informative, very very sweet, and feeling very happy we are storing our things here while we build. Thank you Sibbie! *******Adding unfortunate notes to my review. Absolutely nothing to do with Sibbie and her customer service. (thats why i am keeping the 5 stars) We signed our storage unit contract in June. November I received a price increase notice. I called Sibbie and she suggested I call customer service (corporate deals with pricing). The online price is cheaper than what i WAS paying and even more cheaper than what the price increased to. I called customer service to see if they could work something out with me. I thought it was unfair the prices were increasing so high. Customer service rep may has well been a robot. She just kept saying "you can expect prices increases at anytime once or twice a year". I asked about loyalty or working with me on price. She just repeated her message. So if you use Public Storage expect exceptional customer service at this location, but definitely not with corporate. And keep in mind they submit price increases once or twice a year. At this rate, my monthly cost could INCREASE $30 or MORE EACH YEAR.

    So easy to set up. Everything was ready to go. Vita is wonderful and called to check to make sure…read moreeverything was good. We really appreciated that. Also the price is awesome for what we needed.

    Swamp Rabbit Moving - movers - Updated May 2026

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