Sibbie is the manager here at the Simpsonville public storage. We met her yesterday when we inquired about a unit to store our household belongings while we were between homes, building our new home. She was incredibly welcoming and had tons of advice about our quick move including suggested size unit. She drove us to the different size units and showed us wonderful professionalism and tons of information. She truly loves her job and treated us like family. She offered various purchases to us with included info in a non pushy way. (Lock, packing supplies etc) turns out their prices are very good- I did my research. We signed the contract, purchased the lock from them and begin to move our things. On our second trip to came over and offered us bottled water and checked to see if we needed anything. She personally drives the facility And checks the units daily. Wonderful experience, super helpful and informative, very very sweet, and feeling very happy we are storing our things here while we build. Thank you Sibbie! *******Adding unfortunate notes to my review. Absolutely nothing to do with Sibbie and her customer service. (thats why i am keeping the 5 stars) We signed our storage unit contract in June. November I received a price increase notice. I called Sibbie and she suggested I call customer service (corporate deals with pricing). The online price is cheaper than what i WAS paying and even more cheaper than what the price increased to. I called customer service to see if they could work something out with me. I thought it was unfair the prices were increasing so high. Customer service rep may has well been a robot. She just kept saying "you can expect prices increases at anytime once or twice a year". I asked about loyalty or working with me on price. She just repeated her message. So if you use Public Storage expect exceptional customer service at this location, but definitely not with corporate. And keep in mind they submit price increases once or twice a year. At this rate, my monthly cost could INCREASE $30 or MORE EACH YEAR. read more

So easy to set up. Everything was ready to go. Vita is wonderful and called to check to make sure everything was good. We really appreciated that. Also the price is awesome for what we needed. read more

No complaints! Just moved to the area and I found this location which was 6 min from my apartment. The lady , sorry forgot her name but she was helpful and responsive. She was also patient with me as well and helping me find the right storage unit. No complaints easy access, A/C controlled and drive up access, right off the highway. I would recommend to those who moving to the greenville/simpsonville/ mauldin area read more

Perfect transaction with Sibbie the manager. Not a good experience when we called in to make the reservation. That person, did not catch her name but wish I had so I could do a formal complaint. When asking questions she became agitated and rude. Canceled the reservation with her and made it ourselves online. Thank goodness the end result with Sibbie was not the same as our first encounter. read more

We have been using this storage facility for 18 months now, excellent location, service and facility. The staff are extremely helpful. Would highly recommend this location/company read more

I am very pleased that I rented thru Public Storage.Sibbie was a big help from the beginning putting my mind at ease concerning safety issues. Everything materialized just like the online communication said it would. Early the morning that I was to receive the gate code and storage space number online...I did. read more

Just signed up. Sibbie was very helpful and provided a lot of valuable information which made the process as easy as it could possibly be! I'm looking forward to storing my belongings here. After a few months my rate was increased significantly. Luckily I didn't have much stored in there at the time and closed my account. Needless to say, if you do get storage here try to get a fixed rate for the period you wish to have storage. Otherwise they may attempt a rate hike! read more

The staff person, Sibbie, was very pleasant, upbeat, professional and efficient. She obviously enjoys her work and is excellent at it. My wife and I would rent from her again should the need arise in the future. M & M Trottt read more

Sibbie, the manager, is professional, knowledgeable and very caring. She has helped me with many of my storage and moving needs. I highly recommend this Simpsonville self storage facility. read more

Sibbie was the on site manager. She was friendly and made the process very smooth and simple. The area was clean and safe.

We had our household items stored here for a while until we completed our move from NY state. When we arrived to move our items out we found The manager, Jane, to be just as friendly and helpful as she was when we rented the space. Our stuff was safe, dry and just as we left it. Jane made to check out process easy and quick. Great facility and we will use it again if ever needed. read more

I was helped by Sibbie! She is awesome, every time I see her, she greets me with a nice smile and EXCELLENT service. She helped me properly determine what type of goods I needed for my specific situation. She is 100% knowledgable in what she does, and I'm proud to do business with people like her! read more

The attendant Lisa was very helpful and attentive.. Very knowledgeable and outgoing attitude.. Thanks Lisa!!!

Sibbie was very helpful and made sure to set all expectations regarding size, prices, insurance and additional fees. I priced the competition and although there was a larger unit available for $20 less with another company, It was much less convenient. I think the prices could be a bit lower, but for short term rental it isn't bad and definitely less than competitors in same area. read more