Thank you for answering all my questions and even giving guidance on questions we didn't even know…read moreto ask! Your speedy response time is amazing! Also, the lot is a great location (and super nice!) to all the fun things to do in upstate SC! Boating, camping and even tailgating! Quick retrieval for the rig and boat! Makes taking a short retreat easier than ever! Thank you!

From the owner: We offer secure open air and covered spaces for cars, boats, RVs, and oversized vehicles. We serve…read moreresidents of Liberty and surrounding Upstate South Carolina communities with flexible monthly rentals in multiple site sizes: 20ft, 30ft, 40ft, 50ft, 70ft and 120ft. Our facility is designed to meet a range of storage needs. Our mission is to provide a dependable, accessible solution for vehicle owners seeking peace of mind and room to store their investments. We prioritize clear communication, straightforward pricing, and a well-maintained property that reflects our commitment to quality and care. Whether you're storing a recreational vehicle, a fishing boat, or a work trailer, we offer a convenient location, flexible options, and reliable service for all your large vehicle storage needs.

I have been asked to repost my review and a follow up on my experience with the company. A rep from…read morethe Customer Experience Team, Marie, reached out to me by text on March 2, offering apologies. She also wanted to touch base with a call at my convenience. I spoke to her and told her of the unprofessional treatment I received from the time of delivery to the exit. She stated she would speak to the operations manager and send me a release form for reimbursement of damages, etc. That has been done and I received acknowledgement of the form being received. I now await the next step, as told by Marie, for the compensation to be received.

I booked a move with them and put a deposit down. They confirmed with me that they absolutely had…read morethe availability. They said they would call me 3-4 days before the move to go over details with me, that never happened. I finally called them a few days before the move, where someone immediately and very rudely told me that they couldn't move me. They said they were booked up, and didn't have the men. Another guy then tried to tell me that it was an "IT issue" with their central office, not their fault so they couldn't do anything. Through trying to complain about this issue, I was connected back to them and spoke to somebody else. This time his excuse was that a "truck broke down" after I scheduled my move. I do not believe a single one of their ever-shifting excuses. Sure, they're giving me my deposit back and "taking responsibility", but none of that helps me when I have to be out of my place in less than a week. He just kept insisting that someone else can do it (and would not listen when I told him that I did the legwork already and that wasn't true). Do not book with this awful, scam of a company. They will cancel your move and completely screw you over and do nothing to make it right outside of the barest possible minimum.

They were very easy to work with when our house sitter showed up with a motorhome that wasn't…read moreallowed in our HOA. The gentleman at prime storage was very helpful, showed us the only remaining spot which worked and then put it under our housesitter's name but allowed us to pay for it with our credit card. The house sitters were able to get their motorhome out as needed, so it worked well for all of us.

Difficult to deal with, misrepresent south carolina state law as company policy to inflate rental…read morecost.