406 S. Boulder Ave. Suite 400, Tulsa, OK 74103 As has happened to other reviewers on this forum about this company, SWengines, My experience could be plugged into several of the others verbatim. I am a repair facility and needed a Windstar engine. Their front page makes it sound like they have quality used parts and check them out before shipping. It is all a scam. My engine was suppose to be an 80,000 mile engine for a 2001 ford windstar, out of a wrecking yard in Tulsa OK, test run and compression checked, blah blah. What I got was an engine from Bakersfield CA that by conditions and the cheap paint sprayed on it likely has 250,000 miles on it. It has two fouled spark plugs in it for starters. The shipping pallet was broken and one band supposeably holding the engine on was broke and the other was loose. First call back to the phone at SW engines the contact, Scott I believe said they would issue a refund and pick the engine up. The next contact said they had to pick the engine up before they could issue a refund. There has been no further contact by phone or reply from Email. Do not buy from this broker. read more

DO Not Do business with these people, including Got Engines and South West Engines also Engines and Transmissions . They are all connected. Purchased engine from Got Engines, it was shipped from SW Engines. My credit card was billed to Engines and Transmissions. The Engine was delivered to my Mechanics shop. As soon as he inspected the engine called and said the cylinders were full of water. A piece of junk! If you call number to order you get right thru to sales person. Lots of luck getting thru to customer service and warranty dept. They don't return calls and if you do its like tuff luck buddy, and rude at the same time. They screwed me for $ 940.00 read more

Stay away!!! I wish I saw the other reviews first, never would have ordered from them. I was prompted by my internet searches to SW Engines for a specific V6 engine I needed. Price seemed fair at first and they stated delivery within 7-14 days. 31 days later (after email apologies about the delay) I received the wrong engine (a 4 cylinder!). That was sent back and a week later I did receive a v6 engine, but not the one I ordered or the one shown on the receipt! They have argued that "It is in the same engine family, all you need to do is change the intake manifold, oil pan and change a few other parts and it will become that engine". I disputed that is not what I wanted to do or to pay extra for. After much arguing they did take back motor but so far no refund. It is currently in dispute with the credit card company. read more

Just an update to say that the Jaguar XJ8 engine you sold me has rounded it's 34th month of great service, and 106,000 more miles. The engine when received was a mechanics dream. Keep up the great service. Chris, at Greenwich Automotive read more

THEY SENT ME THE WRONG ENGINE AND WILL NOT REFUND MY MONEY!!!!! If I could rate these guys a zero I would. I purchased a used 5.8 liter engine from them, only to receive a 5.0 liter engine It took more than a month to receive the engine and when it arrived, it was far from bolt in condition. The intake manifold had a piece of tape over it, in an attempt to seal it, and the fuel injection rails were unusable. When I opened the engine, I found #4 cylinder full of water. I spent the better part of two weeks, after work, cleaning the engine up and doing a valve job only to find the old manifold did not fit because it was the wrong engine! After leaving messages for two weeks with no call backs, they finally left a message on my phone stating I could not get a refund because it was past 30 days. I have continued to call them weekly and have not received any response. DO NOT DO BUSINESS WITH THIS COMPANY!!! THESE GUYS ARE NOT WORTHY OF YOUR BUSINESS, MONEY, OR TIME!!! read more

They sold me an engine that did not run when it arrived at my mechanic, and they're now refusing to give me a refund, as it's not covered under warranty. Awful customer service, awful products. STAY AWAY. read more

SCAM, DON'T WASTE YOUR TIME OR MONEY! After 19 days they still can't give me a tracking number for my engine shipment. The trucking carrier has told me that SW Engines has repeatedly cancelled their daily pick up. I also have spoken with Dale (customer service manager), Angel (shipping supervisor), Lisa (phone sales), Joe (claims to be sales), Scott (warranties), ALL RUDE, and numerous operators from their shipping call center. I've been told everyday for the past 9 business days, "your shipment is on the truck". When you finally do get to talk with someone, they speak over you, and tell you nothing, then either hangup, or transfer you into voicemail. I don't think they really have any stock of engines, I think they sell you a bill of goods, then scramble to find an engine from another supplier to ship to you. read more

Bad engine, Bad customer service, Bad warranty, Horrible experience! Bought engine from SW Engines CLAIMED TO HAVE 78000 miles on it with a 3 year 36k mile warranty. Engine shows up with only 2 oil pan bolts and mis-matched parts and flywheel. Mechanic had to replace oil pan gasket and bolts; in the process sludge and goop was found in the oil pan. Mechanic had to clean and replace pan gasket and bolts. The engine produced heavy oil consumption/burning from the very beginning. Four months and 6000 miles later engine has no oil pressure and NO GOOD. Had to have the vehicle towed and mechanic diagnoses the problem as oil pump and/or bearing failure. SW ENGINES say they will not honor warranty because I did not "activate" warranty. They claim customer satisfaction is their number 1 goal but all they want is your money. THEY DO NOT STAND BEHIND THE PRODUCTS THEY ARE SELLING. Fraudulent advertising at its best. I have a fleet of these engines in my business and they perform up to 400,000 miles plus. I didnt receive an engine from SW Engines with only 78,000 miles, that I can tell you. We are out the cost of the engine and installation cost ($3800.00). Come to find out they are selling older rebuilt engines, not good used engines with low miles as claimed. I did not receive what was advertised and what we paid for at all. SW Engines is not selling what they are advertising! DO NOT BUY FROM SW ENGINES OR ANY OF THEIR OTHER NAMES MENTIONED. They say they have been in business for 27 years but when I looked them up online they have only been in business for 4 years under multiple names. When I looked up their reviews, I was horrified at the track record. Hundreds of people ripped off. Nothing but the run around and excuses for a scam running scheme they call a business. They also operate under other business names AKA: Quality Used Engines, Got Engines, Engine and Transmission World, and SW Engines. They have HUNDREDS of terrible reviews and when reading them they are the same story as mine. STAY AWAY!! Calling Visa to report fraud and calling Wisconsin Attorney General to report this guy from robbing and ripping off others. BUYER BEWARE! ​ read more

I only gave them 1 star because I couldn't choose ZERO! do not deal with these people. Same TERRIBLE experience as everyone else! Do your research and steer clear. read more

Place is a scam, I ordered an engine and it took over a month and a half to arrive. Customer service was atrocious and hung up on me when I questied why they haven't shipped the engine 3 weeks after ordering. Engine was complete trash, my mechanic said that all the cylinders had horrible leakage and he said that their was oil in the cylinders ( not around, but in). On top of that they only painted half the engine with this cheap paint and actually painted inside the intake which the paint was already chipping. Mechanic straight up said he wouldn't put the engine in because of its condition. I went through another two week process just to get my money back which has to deal with their claims department which is somehow nonexistent. Only took two weeks to get my money back because I opened up a claim with Chase. THE PLACE SHOULD BE SHUT DOWN. I searched Search SW Engines complaints after the fact and iI found hundreds of other who were cheated by this place BIG NOTE: Ordering is quick took less than an hour, and they were initially nice, so don't think because they treated you nice while they took your money that you'll have a good experience I see lots of reviews of people giving 5 stars before they get their engine, that'll change read more

I am in the market for a replacement engine for a Nissan Sentra. My car repair company questioned how long this company has been in business because they claim a 3 year warranty on their products. I called this company and asked how long they've been in business. They couldn't tell me, and they said- "If you want to buy something call us back." and immediately hung up. I called back and asked for a manager, I was told- " Never call us again." I was never rude, I did not curse, or say anything out of the ordinary. I simply asked to speak to a manager after being hung up on. There is a recording that says the calls are recorded for service quality...I'm guessing they really aren't. My "customer representative" was JOE. Terrible service, worse attitude and it cost them a few thousand dollars today. If you don't believe this post, please call them and ask exactly how long they've been in business. I did my research and the Better Business Bureau doesn't know how long they've been in business either, only that they've been a BBB member since 2011. They claim "over 27 years of experience".... after today I'm not sure that is true. Very unprofessional. I would not recommend them, but I would recommend you call them and ask exactly how long they've been in business. read more

I purchased an engine from this company "SWEngines". The engine was sent to a Mechanic. During shipping my car was stolen from my driveway. I spoke with a warranty person who told me to have the Engine rejected when it arrived from my Mechanic. My Mechanic failed to do so but that's another issue. He was going to waive the shipping fee and just charge a 25% restocking fee which he was going to try and have that waived too since I was dealing with the theft and all. I called and Called trying to see if the Engine had arrived back at the company only to find out weeks later it was still at the mechanics. I asked for Managers and personnel to return my calls. No one did. My wife called and spoke with a sales person who was rude to her and hung up on her. Today 09/24/2018 I called and Spoke with a "Warranty Manager" who told me he couldn't waive any of the fees if I returned it and then he told me to stop calling. Although he rudely told me to have a good day it was over at that point my blood was boiling. Reason of review: Return, Exchange or Cancellation Policy. Monetary Loss: $1495. Preferred solution: Full refund. I didn't like: Failed to meeting shipping dates, Service after warranty invoked, Customer service, Unreasonable warranty requirement, Rude staff. read more

They delivered an engine to a designated automotive shop in Phoenix Arizona . The engine was never inspected and cleaned (as they will tell you they do). The engine parts were rusted , had rat feces and broken glass all over it. Wrong manifold fitted for my vehicle. A rag shoved partially into the intake port.The mechanic stated he would never put this engine in anybody's vehicle. Scott Green the individual in claims /warranty dept. never responded to my phone calls or emails. Sent pics and statement from shop owner and No Response from SWENGINES. read more

I purchased an engine and a turbo from SW Engines. First the turbo was defective and they did send a replacement ,however the engine blew as well.They did send payment to my shop which was only for 50.00 per hour when our shop had charged 125.00 per hour to replace the turbo.I was told that 50.00 per hour was all they would pay.When the engine blew ,I was denied a replacement or warranty guarantee. My wife was grateful that they had sent and paid for the turbo and expressed gratitude,albeit permanently prior to learning they would not pay the the shops price per hour.As for the warranty on the engine,they flatly refused to replace it or pay for services.We live on social security and live in a rural area on a fixed income.This has been devastating! The only reason we choose SW Engines was because of the warranty they advertised. We cannot afford an attorney or to sue.Therefore we are simply out of 2,040.00 and no funds ,a worthless car and no resources left to buy another car....Buyer Beware...They are crooks. read more

Ordered a Subaru engine form this company and waited a month to receive it. When engine came it would even turn over and missing the turbo that I was told came with it. I called and they sent the turbo and waited another month for a different motor. When received the second engine it looked like it came from the bottom of the ocean. Completely rusted and everything was broken and belt with rusted bolts and on top of it the engine was out of a vehicle about 10 years older than what I need. Called company to get refund and they wont refund until they pick up the wrong motor. Complete bullshit that they took my money emediatly , but cant refund until the wrong motor is picked up. It has been here for over a month now and no one has picked it up or sent a bill of laiding. Really poor service from everyone at the business. I get a bad engine then wait forever to get the wrong engine and now they wont return an email or a phone call. My next step is calling better business to get this fixed! So needless to say im still out $3K and have no answers and a very pisses customer on my hands that still has no car!! Thanks Shitty Work Engines for all your help! read more

SW Engines states that they test all engines prior to shipment. Not only did the engine take almost 2 months to get to us, but once we got it the engine was a complete rust bucket. Oil pan was held on with 2 bolts! We took pictures of the engine to be safe, so that if it did not run we had proof of the condition it was delivered. Once installed surprise it did not run. Because we were trying to get the truck up in running in a timely manner we ended up replacing the heads and putting 3 thousand dollars into it. Still is not running. Believe it has a blown head gasket. We have contacted them repeatedly to resolve this issue. They are not willing to compensate us at all. They are the worst company to do business with. We are now taking it to the next step which will probably be law suit. read more

An engine I negotiated from $1995 to $1745 suddenly sold hours before I attempted to buy it after it was there for a week. They tried to sell me another engine with 20K more miles than the first engine for $1995; even though I was informed the day before the first engine was the only one they had. I asked to pay less or at least the same as the first one ($1745) since the second engine had more miles. They sent a quote again for $1995 stating I was never offered one for $1745. When I e-mailed them a copy of the $1795 quote they responded with an e-mail stating they can't work with me anymore. It's a bait and switch scheme they have going on and I busted them so now they drop me. AVOID this company at all costs. read more

As a Business I ordered an Engine from this Company, Before the Engine could be shipped, I cancelled the order and SWEngines charged me a 322.00 restocking fee for a engine that they never even pulled out of the car. When I tried to talk to the Owner /Manager about this, he became very rude and refused to talk to me and hung the phone up. I had bought engines from this company in the past, but you can rest for sure I will never buy another engine from them. I would never recommend this Company to anyone as this is a self centered egotistic money grubbing operation. read more

Never, ever buy an engine from these jerks!We bought an engine for my mother's car and it came to our mechanic damaged. One of the heads was busted when it arrived at the shop. I emailed the company and got no reply at all. A few weeks later we found that the oil pan had a leak and found that the oil pan was actually busted. My wife called the company and the "person" she spoke to was very rude and did not offer to help at all. All in all a really bad company. Steer clear of these people. Note that they have multiple websites and be sure that the people you are dealing with are not these guys. read more

After reading some reviews I cancelled our order 15 minutes after purchasing for a motor and after Joe H. said you can't go by them everybody has bad reviews He Thanked me for wasting his time and hung up on me! Maybe they should read their reviews they would be a good learning tool of what not to do to a customer. I'm just glad I decided to do some research on these people I thought my husband had. F- for this company! read more

buy your motor somewhere else!! no joke!! they actually removed parts which ruined the motor on start up! they have an f with the bbb. look them up, this is what is says.......in red. "! there is an alert on southwest engines !" read more

6/12/2018 DO NOT USE THESE CROOKS!!!! after 14 days motor arrived and was clearly not run tested like they say on the website. motor was leaking oil on the shipping crate,"always a good start". pulled plugs and all 6 were packet with carbon or tips burnt off. put motor in and no compression on #2 and loud knock in bottom end. now they said they are fileing warenty claim but will not answer calls . make many day time 8-5 calls on dif weekdays and yet no answer.. read more

this company is a fraud. do not, i repeat, do not give them your hard earned money. shipping time was atrocious to start then engine arrived in awful condition and was literally dropped on pallets denting the oil pan and crushing the oil filter/oil filter housing. The intake was also destroyed to sweeten the already messed up engine. Furthermore, upon installation, we discovered the head gasket was blown. I have already filed a formal dispute with my card company for failure to hold up their end of the deal on an engine they fraudulently misrepresented as being in working condition. I also intend to filed with the Better Business Bureau. I also work in the legal field so if anything else goes awry, I will be filing suit. It's gonna be way more expensive for them than if they just bucked up and held up their end of the deal. Hey swengines, if i ever am in the neighborhood, i'm gonna dump oil in your parking lot. You guys suck. read more