Yeah I'm stupid ! Don't be dumb as I am and think there's any freaking warranty ! I sent them my information within the 10 days of delivery of the motor ! They stated this doesn't guarantee you have a warranty because you did that, they'll notify you of the outcome . I call 15 times go straight to music . I called sales and they were upset and said I have to talk to the warranty division . Which there is none . Scumbags, scumbags , scumbags if you have a problem with your motor your fth read more

Our company purchased an engine that was advertised and guaranteed by the seller to have 50,000 miles. After several delays, what we ultimately received was a beat-up engine with approximately 200,000 miles, broken parts, and it was shipped from a completely different part of the country than originally stated. This matters because engines from different climates experience different types of wear, corrosion, and environmental exposure. When we first contacted customer service, we were placed on hold for over 30 minutes only to be told they were now closed and unable to assist us. The following day, our salesman cut us off mid-sentence and transferred us to customer service. Unfortunately, that experience was even worse. At that point, we were told that the engine originally promised to us never actually existed and that they would not honor either their advertisement or the guarantee that was made. Instead, we were told that the engine we received was the one we would have to accept. Based on our experience, this company's advertising and guarantees appear to be unreliable. We strongly recommend that others proceed with caution when considering doing business with them. read more

I have never delt with a company so full of non-helpful, pass the buck, smart asses in my life. Forget they exist. 1 month to get a shipping notification. No one answers the phone and when they do the experience was completely distastefu. Move on. Call another compan. read more

This company stole my money. They sent the wrong engine and when I went through the warranty process ... I was told an email would come with shipping instructions. It never came- a month later I'm still trying to get an answer and I'm about to call a lawyer but these people are dishonest- and should be closed down. read more

This company is awful. They promise a warranty and do not stand behind it. I purchased an engine three months ago and it is bad. I had it installed by a certified mechanic, they have talked to that mechanic and they have all of my paperwork. They keep insisting that they don't have it.And continue to give me a new email address each time. Now they just hang up on me. On a scale of 02 ten , if you have a couple of thousand dollars , you want to give away , they're the people you can give it to , you'll never get it back. They're writing is -100. And don't try to call the sales department back.Because each time, they will just transfer you to the warranty department and they do nothing. read more

I purchased a 2008 LC9. I took it to a Shop when I could not get it started, the shop indicated the Compression was low in 2 cylinders. I sent through a warranty claim and it has been two months, Finally SW Engines comes back and says "The engine is good". This company is absolute trash! I will be getting a lawyer to resolve this matter. read more

sent an engine missing intake and exhaust,with water and rust filling the intake and exhaust ports .no way this engine has 44k miles warning do not use this company read more

SW Engines - broken parts - Auto Repair Near Me - Tulsa, Oklahoma

I paid thousands for an engine from SW Engines plus labor to install it, only to find out in the end that the engine won't hold any oil, it just pours out. They refused to cover it under their warranty. Absolutely horrible company to deal with. read more

Avoid this business at all costs. I am posting my experience with them here, but you don't even have to take my word for it. Simply google them (and any of the nearly 20 other business names they operate under) and you'll learn all you need to know. I wish I would have done that before sending them my hard-earned money. SWENGINES guaranteed me a used engine with less than 78,000 miles on it (that they state was inspected and pressure tested), for $1796.00. They also boast about having a full warranty (replacement or refund) if the engine is not what they purport it to be. I received an engine that had caked on dirt and oil that was nearly 1/4" thick in some places. But due to the guarantee that the engine had been inspected and tested, I hesitantly paid $1200.00 to have it installed only to find out that it was seized/frozen and would not crank. After jumping through the many intricate hoops that they set in place to file a claim for a refund, and returning the bad engine, they alternated between ignoring me and giving me the runaround. They would promise to call or email me with the date I could expect my refund but never would. Calls would conveniently drop in the middle of trying to resolve the issue and when I called back, the person I had been talking to just 1 minute prior was now out to lunch. After threatening to file complaints with the BBB, the State AG, and the Dept. of Consumer Relations, they deposited $657 back into my account with no call, email, or explanation of any kind. When I tried to find out why they only returned $657, I was told that there was a restocking fee. A 64% restocking fee when they knowingly sent me an engine that was 100% NOT what I paid for? This is fraud, plain and simple. They bank on people either not being able to maneuver their ludicrous warranty/claim process, or they simply stonewall you and return a measly fraction of what they owe, claiming that it's their policy to collect a restocking fee. The fact that they are going to restock this non-working engine proves the point beyond a shadow of a doubt. They obviously intend to turn around and sell this same exact engine to some other unsuspecting consumer and keep the majority (if not all) of their money as well. Lather, rinse, repeat. Where there's smoke, there's fire, and minimal research on-line has revealed literally hundreds of reports virtually identical to mine. If there were just a handful of reports like this, then I would say that maybe it's just an occasional anomaly. However, I don't believe that over 300 complaints to the BBB over the past three years equates to an anomaly. It's a warning. So, buyer beware and run, don't walk away from this business. And if you happen to read this after they have already taken advantage of you, join me in doing everything I can to eliminate their operation by getting the word out to every corner of the internet I can find them mentioned in. I have also reached out to a couple of class action law firms to discuss the viability of opening a class action lawsuit against them. They need to know that this is not okay, and that taking advantage of hardworking people who are just trying to find a way to keep their current vehicles operational is not acceptable. read more

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Don't ever buy an engine from this scammer business. Multiple emails have not been responded to. The engine took 3 weeks to arrive and when it did there were several broken bolt studs to hold the exhaust in place. I called and complained, and was told...."That can not be, the engine goes thru a quality check before it is sent out!" Then why did I have multiple studs broken off in the head when it arrived....... They sent me a claim form, I filled it out and submitted it that day...I immediately got a Claim Number and an email that stated my claim had been received..... fast forward several weeks after sending that claim, I have heard nothing from them......................... read more

Do not order from this company. Communication is terrible. I was calling weekly for updates only to be told every time it would be escalated and I would get an email and a follow up call but that never happened. Basically stole $1200 from us. read more

If I could give 0 stars, I would. please do not buy from this company. A complete scam, terrible customer service, junk motors. They're quick to take your money, and after a few months of telling you the motors in the shipping process. I requested my money back. They took twenty five percent restocking fee to a motor they probably never had. Beware of this company. They will take your money immediately. Even if they don't have your motor in stock, they'll search every junkyard, possible to find it, send you a junk motor. read more

They sent us a motor that won't fit in our truck. I have called for a week getting the run around everything that a manager will call and nothing. I get out in hold For ever them get hung up on. I will never do business with them again nor recommend them. Also several parts came broken and of course they say it's not under warranty so we pretty much paid for something we can't even use and trying to get this corrected is an absolute joke and they font even deserve 1 star read more

If I could give less than star I would. I had the worst experience ever with this company. I returned a transmission in original packaging, never used. It is currently 2 months and they state they received item however they refuse to give me my money back. Every time I call they only say it's processing and escalated to accounting. My next step will be getting a lawyer involved. DO NOTTTTTT BUY ANYTHING FROM THIS COMPANY!! read more

We ordered and paid $2696.00 for an engine for my 2018 Ford Escape 1.5 L. on 03/2025. The order number is 452625. It was received 3 weeks later by the mechanic we hired to install the engine. After the engine was installed, the mechanic said the engine didn't work. That it didn't have enough compression. We paid the mechanic $2500.00 for taking out the old engine and to install the refurbished engine. We paid this amount for nothing because the engine didn't work and now we will need to pay for another engine to be installed. We contacted SW Engines to tell them that the engine they sent didn't work after it was installed. SW asked for some pictures of parts of the vehicle and for a statement from the mechanic, which we sent to them by mail. They said they received the email. Since then, every time we try to call about the warranty, we are on hold for 45 minutes, then they say they will call us back but never do. This has happened at least 4 times. read more

I bought a motor from them. I went 3,000 miles. The motor started burning oil and I had metal shavings in the oil pan. I contacted the warranty department and within one day they closed my warranty and I no longer have a warranty. read more

Avoid this company at all cost! I purchased an engine that was supposed to have 50k miles on it. 4 weeks later, after calling them multiple times, I finally received the engine, but it wasn't the engine I purchased. My mechanic told me that the engine I received was from a truck that most likely had 200k miles on it, oil all over it, rusted and corroded parts as well as silicone. I called them and started a warranty ticket. The only thing they did quickly was come pick up the engine leaving me without one after I had paid for it. Now it has been 4 additional weeks and I cannot get past the customer service females that cannot give me any information on my warranty claim. I'm asked for their manager and stated on hold for over 30 minutes and no one answered. I am beyond frustrated and will seek legal action. However it seems that they have duped others so I am sure they aren't worried about it. Just find someone else and don't do business with these scammers! read more

SW Engines - A rusted old engine that is leaking oil sold to me by SW Engines - Auto Repair Near Me - Tulsa, Oklahoma

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purchased engine nov. took 7 weeks to my mechanic. picked up my chevy colorado mid feb. only put 3000 mi on. june had to aaa to my mechanic due to compression issue and pinging sound. diagnostics..bad crank shaft cam shaft filed for warranty at swengines. recvd text from them stating warranty requst sucessful now is nov still no replacement. warranty being demied stating the receipt proving oil change was not valid? swengines ripped me off . scam and fraud alert. im out 5000 for enfine and mechanic install from purchase nov 2023 to june 01 2024...swengines sold me defective engine read more

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Call anyone but SW Engines. Invoiced and paid for a motor 20 days ago. Same lies when I call "Waiting in shipper" Left messages for the Manager = Dale Jones. No return calls. Call LKQ - Anyone but these people!!! read more

Update: Only after filing a formal complaint with BBB, opening a fraud claim with our bank, and indulging in plenty of back and forth insults with the business manager, were we refunded. And- surprise, surprise- the communication from them has a completely different business name on their letterhead. These are professional scam artists. read more

I purchased a engine from this company over the phone at the end of December 24. I allowed 7 to 14 business days for delivery as stated in the policy. Engine never came nor did I receive a call concerning why. I called to find out why and got lied to, hung up on, put on 30min or more hold times (until I hung up). After threatening to pull back the payment to receive an refund after weeks, they ship the engine against my wishes for a refund!!! This is the most disrespectful company ive ever encountered! I desperately needed an engine to get my car up and running for work and family purposes and trusted this company and will never purchase out of state again! I'm currently seeking legal help. I give ZERO STARS!!!! BUYER BE AWARE! read more

This company are thieves they sold me a damaged engine and then i refused delivery and they charged me a restocking fee and shipping fees knowing it was garbage when shipped stay away do your research theres many lawsuits on them read more

this place is an absolute joke . I waited 4 weeks for my engine for them to cancel without even telling me . this was a serous purchase for my business and the communication was absolutely garbage . and the fact I got refunded weeis if them telling me the engine was being looked at through normal inspection. please please do not purchase from this company they have a horrible system and communication is very very bad . if I could give negative stars I would . i am screwed now and have to go wait even longer to get my business going again . please go somewhere else to purchase your engine read more

I was told 3 years and only 13000 miles on the Cadillac engine I bought that because I didnt signed up for the warranty within 10 days of receiving the engine I voided the warranty. When I looked for what they buried old line 12 of the warranty they tout as there superior to others. The warranty was a click box on my order quote that I clicked on all it told me was how great the labor and replacement warranty was. So I purchased with the knowledge I paid a little more for their engine because of their warranty. In fact if you call their phone # you will listen to how great their warranty is while you wait on hold no mention of activation required anywhere. My engine has started what sounds to me like a spun bearing mobile 1 oil change every time the light comes on which is 3 times 1 in the car 2 at 7500 miles change. Before a road trip the 3rd time. I was very happy with this purchase until the engine started to make a noise. I only want what I was lead to believe I had. I will follow up with my lawyer with a demand letter as Jenny in customer service was not helpful. I was not rude to her and she would not let me talk to her supervisor this seemed to be a pat behavior of this company. They rely on a line 12 of a document you have to go deep to find. SW Engines standard warranty practice violates the Magnuson Moss Warranty act of 1975. Under disclosure rules. Again all I want is for the Warranty to be honored. read more

This is a scam company they are low down losers they steal people money I purchased the engine from them for my Cadillac SRX I got the engine took about a month to get it my mechanic did everything that they said to do the stop sign that they have on the engine there was a hairline crack in the oil pan they said it was not their problem it's my problem I showed it to him it was leaking so I paid to have that fixed and I paid to have the engine put in now I'm looking at $3,200 plus the engine was $1,950 you see where I'm going with this so I was costing me money then they want me to have the engine taken out and shipped back to them on my dime so I have to pay for all the shipping back they know they were sending me a bad engine and it was going to cost me but they're going to pay I will be taking them to court I don't want to hear nothing from them I stop talking to them and now I forgot about the better Business bureau I'll be filing the complaint with them too this is a scam company run from this place put on your track shoes and run do not buy at one thing from them I wouldn't even buy a screw from them I wouldn't buy a boat from them again this is the worst company that I've ever dealt with in my life I'm 70 years old and I dealt with a lot of bad companies but this is the worst they will pay they're going to pay a lot more than the $1,950 that I was asking for don't forget the name SW engines they go by a lot of different names they made me believe that they were in Sacramento California where I live but they're not I'll fill you in a month or so about what happened. read more

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I wouldn't never buy a thing from sw engines ,I paid for engine they said had 70,000 miles on it and are still listing same engine said was check for compression but couldn't give me info. On it. The 6 day I called to see if they shipped it and they told me it takes 7 to 14 days to process my ordered so I cancelled on the spot took about 3 days for money to hit bank a little over 900 short .I called them and they said process fee. ,remind you they haven't process yet. I started looking at there reviews and I see a number of people that had issues on warranty's ,but they have an answer for everything if there is a class action law suit filed I want to be part of it .over 900 and they didn't do nothing . my rating not on a 5 star but I got to put 2 1 star to post also you will not be put thru to nokind of management unless you tell them to resnd order ,only by email but wasn't gonna give money back on order.don't take my word and don't make the mistake I did always look at the reviews first learned a hard lesson . I live bill to bill just making it almost 1000.00 hurt bad ! read more

SCAM SCAM SCAM SCAM SCAM SCAM! Would never recommend this scam of a company to anyone, not even my worst enemy! They are lying thieves! Do not waste your hard-earned money or precious time on this scam. They will send you junk then refuse to reimburse for labor warranty claims. They owe me $1200! I'm about to file a lawsuit for a lot more than that and contact the states attorney about their business practices. Customer service is a complete joke or utterly incompetent! They refuse to provide any Owner or President information or contact. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM!! TRUST ME! DON'T DO IT! Read reviews and find a REPUTABLE company! read more

SW Engines - I paid $2345.00. The engine didn't last 3 years. Now they owe me the labor warranty on the 2nd engine! $1200! - Auto Repair Near Me - Tulsa, Oklahoma

This is one of the worst engine companies Nationwide. When I first order they sent the wrong engine to my mechanic . They took another 3 weeks to send the next engine and it was cracked. When I asked for a refund they told me that they had to get the engine back to review that was two weeks ago and I still have not received my refund . I've been calling for the last 2 weeks and the customer service person reported that they were having issues with refunding due to their system. I have not been able to speak with a manager and I am extremely frustrated . Do not buy from this company read more

First engine with supposedly "around" 50,000 miles blew within 6 months and 6,500 miles. After they delivered the second engine it was missing all kinds of parts that had to be removed and installed from the old engine. Took two months and filing a BBB complaint for them to respond to what was probably 15 calls. The refunded me 1/3 of the original engine cost for the over $3,500 in labor it costed to have all the work done one the two engines being installed. This company appears to just be selling junk yard parts with no regard to what condition they are in. Total scam! If I could give them zero stars I would. read more

This place should be out of business, but I figure with their reputation and star reviews it won't be much longer. Everyone that is employed there is as dishonest as they come!!! They won't stand behind their work If that tells you anything!!! If you were to question them about the work that they preformed, then they will call you would a liar!!! From the BITCH that works up front, to the rejects in the shop that call themselves mechanics are all CROOKS every damn one of them!!!!! read more

After threatening a lawsuit and backing it up with a trail of documentation a half-year later; I finally did receive a refund back to my charge card in full. It was still a very frustrating experience and I haven't ever had to go through this sort of ordeal with any purchases in the past from anywhere else. At least it's behind me unlike some of the reviews on here... :-( read more

Ordered a hyundai veloster turbo . Was told by the representative that it would have a Turbo. Along with all the other things that should normally come with An engine that cost 4500$. All I received was the shell of an engine or the core as they call it. Had it sent back and had to dispute through my bank, which was unsuccessful, received less than half of my money back 1800 to be exact. Would not recommend this company . I was totally blindsided and mislead read more

SW Engines - What was advertised - Auto Repair Near Me - Tulsa, Oklahoma

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This company sucks!!! we spent over $4000 on an engine that was trash and only driving it about 700 miles! We have gone through all of the hoops for the claim process(ASE certified mechanic, engine diagnostic report, pics of heat tabs,towed to original mechanic after being told there was metal pieces in the oil and a knocking after engine heated up and hood open so it would not be driven all at our expense) Filed a claim, was told the replacement would be there on the 10th and crap one picked up the 13th(Engine has to be at original drop off place), had our mechanic change his schedule to get this done, only to be told on the 11th that they will pick up the crap engine first (vehicle was still on the lift so now our mechanic is losing money waiting for them to pick up the crap engine and drop off new one or replace chassis to get off lift at our expense) only to then be told no we are not picking it up but sending the replacement, to then be told again no we are picking it up but we want pictures that it is out and ready for pick up..(which was sent) to now nothing and being hung up on by the manager Allen. We have spoken to several representatives, emailed, called and I am still waiting for the replacement of the crap motor they gave us. We are at the point of getting our Attorney involved to get this resolved. We just want a replacement engine for the one they sold us that was clearly not tested before resale. This is a nightmare and I will never ever recommend this company! read more

What a terrible experience!!! I ordered an engine 8 weeks ago. It took over a month for it to arrive and it was defective and damaged. The repair shop was shocked that they shipped such a terrible piece of equipment. Requested replacement and after 3.5 weeks they still haven't identified or shipped an engine. Their phone lines are always busy. Their supervisor rarely answers the phone and definitely does not respond to voicemail. And something is going wrong with the companies phone system, whenever they transfer my call to another department it would go to a random outside person who was not affillitated with their business. I told the call center over and over about this problem, but they didn't respond (which means they know its a problem but can't fix it). Ugh...save yourself alot of trouble and avoid this place. Epic failure of a business. read more

No stars. This company is absolutely criminal. The engine I received looked like they ripped it out of a junkyard truck and literally threw it on a pallet and shipped it. Water in the oil( blown head gasket), the crank was seized up, parts broken damaged or just missing. The exhaust manifold was cracked in half. Their website says running engines. This engine was NOT RUNNING! Does anybody have any information about the class action lawsuit against these criminals??? read more

Beige Flags / Red Flags (don't buy) Sales person for SW Engines quoted "A long block engine ready to drop in. Only thing you need to change is the thermostat." Shipping took a little long. Once engine arrived, realized it will need more than "...just a thermostat." Had to clean out water, replaced almost every item but the heads. Filed a warranty submission on their website. Should have been my red flag right there. Check it out, maybe one of the best warranty submission pages on a website I've seen! They are set up to handle all the problems they sell (and void warranty submissions). Cannot talk to a person during the process. And don't expect to have anything covered as SW Engines appears to have a catch all clause to prevent them from refunds. I have already submitted my notes and talked with warranty reps / managers. They choose not to recognize their sales rep lied. So I will help to warn customers not to use them. Note: for any employee at SW Engines that would like to address this, my invoice number is 438083. Additional Note: sales rep name was Donavan ext. 2187. P.S. I made a yelp just to warn future customers to not use SW Engines. read more

Ordered a engine that was supposed to be tested and cleaned. It came filthy with a blown cylinder. They refused to answer emails or return phone calls. They delete all posts on their FB that are negative. They string you along till you are out of the warranty window or the window to dispute it on your credit card. Their customer service people (SANCHO) are as worthless as the company they work for. read more

SW Engines - Auto Repair Near Me - Tulsa, Oklahoma

Do Not Buy from SWengines the are con artists! They do not have the engine in stock! They take your money , than they Scramble to find an engine, it's not as advertised...Don't beleive me ask for the Vin Number , in writing! they probably will not furnish it, because they don"t have that engine. I will file a breach of contract with my credit card company Vs this company , and they better not say they are charging a restocking fee ifor an engine they never had in stock!. read more

stay away as far as you can from these SW engines, I should have gone to yelp first before making my decision to do business with SW engines. I was so stupid why I did not consult my yelp...stay away from them as far as the moon. they were unwilling to provide me with the VIN ID of the vehicle. because they will be caught lying to their teeth. I do not know who can close this scamming business... big-time scammers...I have just been scammed $1495 dollars. I don't know how to get this back($$$$). YELP should have a minus 1 category for the review read more

ZERO!!! SCAMMERS!!!! This company false advertises engines & Transmissions that a junk. They use multiple company names such as, Engine & Transmission World (& Team), Jasper, SW Engines, Quality Used Engines & Transmission(& also Team), Gear Head Engines, Engine Shopper LLC, and many more! They send bad engine (RUSTED, hydrocarbon issues), don't refund for core, IF you get a 2nd engine They don't pay for the labor to have their bad engine replaced! They claimed I never did the warranty although I called them several times a day (hang ups, transfer to, no one answers) for 6 months now. I WONT STOP! It's all a SCAM & THEY NEED TO BE STOPPED!!!! SUBMITTED request for GOOGLE to Shut Down their pages!!! Read the reviews and you will find the links. People are getting ripped off everywhere. Multiple lawsuits and I'm working with the DA. Send complaints to Wiscosin Consumer Complaints, too. Melissa B McCarthy read more