If I can give them zero stars I would. I came to this place to get bulbs replaced, I left with a…read moremissing lamp for my brake light that they said was missing before they tried to replace the bulbs. So now, I'm reporting this place to the BBB for stealing. I've had my car serviced at the dealership many times and they would let me know if needs to be replaced or if something was missing.

This place is so awesome! Randy has taken such good care of my vehicle. He is honest and…read moretrustworthy and it was so appreciated. It's hard to find a place that females feel like they are being told the truth about their vehicle and this is definitely that place. I will say the actual business is NO frills bit I don't care about that as long as I'm being told the truth.

Thomas is a very talented, knowledgeable, and honest mechanic. He's the only shop in Claremore that…read morewill work on my BMW and he does a great job a lot cheaper than the dealership and faster as well.

Took my 2010 Ford F-150 to the dealership to have it diagnosed and and they wanted $8.000 for the…read morework to be done and then I was told about Cypert's automotive and took it there and it was only $2.000 and what the dealer told me what was wrong with it wasn't even the issue. From now on all my vehicles will go to Cyperts automotive. They do a great job.

I went in for a failing differential. They were quick, friendly and competent. They performed the…read moreneeded repairs and reviewed the estimate up front. They replaced the bearings and inspected everything else. My truck drives like new. The price was fair for the quality work done and the people were absolutely amazing at customer service. You could tell they love what they do and take pride in their work.

These guys saved me almost one thousand dollars. Another shop told me my rear differential was shot…read moreand they'd order parts, have parts on Monday, have vehicle fixed 5 hours later. I was at that shop at 8:05 Monday morning. Another guy showed up around 9. At 10:00 he wrote note and stuck it in door. I asked if they usually didn't open shop. He said they'd had his vehicle for 3 weeks after promising it would be ready in 3 days. At this point I decided that even though I'd wasted 2 hours waiting around, I'd been spared a worse fate. A friend's shop was nearby and I went to visit him. He called around and got a recommendation for Harmon's. Adam fit me right in, drove around with me for a good 20 minutes and said noise was wind noise NOT differential gone bad. Plus I was complaining that the rear wheels would shudder sometimes when I'd accelerate from a complete stop. He couldn't recreate this. At no time did he make me feel dumb or as if I was imagining things. He was knowledgeable and thorough, putting vehicle up on lift and checking underneath. He even spoke on phone to my husband about work done in past and his diagnosis. I was going on a 1,200 mile trip. He reassured me that vehicle was trustworthy. Didn't charge me. My husband said give him a hundred as he just saved us many many hundreds by being honest and decent. The other guy and lady working there were friendly and helpful too. A totally impressive operation!

The BEST diesel mechanic in Tulsa!! Jim will be the only one I trust with my trucks from now on! He…read moreis extremely experienced and he fixed all of our truck's issues quickly. He's also very transparent with pricing and provides clear invoices - which seems to be uncommon in this industry! If anyone needs diesel work in Tulsa, I couldn't recommend Windy City more!

I bought a used 2005 Ford F-350 with around 210k miles on it almost a year ago. It's a V8 turbo 6.0…read moreengine. Inevitably the problems with the truck soon followed after purchase.. The truck had come with a limited warranty when we purchased it so we originally had it repaired at the dealership where they used up the warranty on the truck with around $2,000 in repairs covered but surprise of course they are going to choose the cheap route fixing it up and the issue returned with a vengeance a month or two later. I wouldn't be too upset with the dealership if what was going wrong was a common occurrence. However, having your drive shaft literally drop from underneath your truck while driving on the highway is to the best of my knowledge, not a normal thing... I mean this huge piece of metal literally dropped and luckily I pulled over quick enough after I felt it because this 200+ pound part moving at 60mph was dragging and dangling by a few wires holding it to my truck. That is just unacceptable and plain dangerous.. Now at this point I had gone around the Tulsa area having different repair shops fix up small things here and there and not a one seemed very knowledgeable of the vehicle I was driving, nor did they do a good job repairing the truck as well as miss other obvious issues that would become a problem in the near future. So I asked the triple A driver who could honestly get my truck repaired and get it done right. He recommended Gary and Johnston Truck & Auto Repair. It was outside of the range for what my coverage would pay for but he waived any additional mileage to tow my truck to this place and have the repairs done right. I was amazed at how quickly and effectively they repaired my truck. I mean they took care of all of my small issues with the truck I had been encountering that all of the other repair shops had failed to fix. I mean it was such a relief to find a knowledgeable repair shop with such helpful and kind employees. I was specifically helped by Kyle and I could not have asked for a better experience. They managed to do all of these repairs as well as do them right at a fair price. These issues had occurred months ago and I have had no problems since they worked on the truck. Honestly, I have never felt my truck run as smoothly and feel as right as it does now and I owe many thanks to these guys for this. They will be my repair shop for my trucks as long as I own one. I would recommend them to any truck owner and without question and diesel owner.

NOT RECOMMENDED…read more They did a decent job with the repair - as expected. My husband and I felt they weren't on the up-and-up about surprise repairs they said they found. By exaggerating the findings, charging an exorbitant price and offering very little information to back up the reasoning. We had to press for information. That felt odd. BUT - they charge $139 to look at the vehicle then they do NOT waive that if you have the repairs done. Nothing illegal or unethical - just really BAD business strategy. And the final charge was WAY more than expected!! We found out later we would've saved a few hundred through our usual repair place. And it would've been guaranteed/warrantied. We only used Gary Johnson because of their reviews and the we thought the transmission needed specialized repairs. We should have stayed with who we trusted - we didn't know they did transmissions. So we will go back to Hometown Auto in Owasso. They are the absolute best, most honest around. And, they waive extra costs if repairs are done through them.

They we able to find parts fix the problem. Very friendly considerate staff…read more We were from it of town and they were very helpful. They even took us to the car rental so we could have transportation,

I called before closing on a Friday , they got me in even when it was raining outside and came in…read moreon a Sat , their day off and fixed my van. Fast , honest and courteous!! I will refer them to everyone I know. Got me back to work quick. Thank you so much Patrick!!! Desiree' Beck

Great people great service. I request a rear muffler delete, and add chrome tips. Within 20…read moreminutes, my two mufflers were deleted, chrome tips were added, and my flow master outlaw mufflers sounded unbelievable!!!! If you own a hemi motor, flow master outlaw mufflers are definitely way to go!!! Flow master part number: 815425 of 815425s; these two different numbers illustrate short muffler and long muffler. My dodge Durango RT, you have three mufflers; two on rear, one huge suitcase resignator middle; if you choose to be quite obnoxious, change all three mufflers with both part numbers provided, but middle muffler replacement is definitely adequate, then just deleting rear mufflers adding tips; rear tips should be at least 4", and 5" fill rear spot even better.

Called for a quote yesterday on brake pad and rotor replacement. This place had the best price of…read morethe 5 I called. When I dropped my car off this morning both gentlemen were friendly and straightforward. I needed same day service and they called to let me know when it was done. They charged exactly what was quoted and didn't push any extra work on me at all which is rare for auto repairs! I will definitely be back to work with them again.

We've used Tony for 15 years, and he has always done a good job, and we have never felt we were…read morebeing taken advantage of. If he doesn't fix it the first time, he will keep working on it, with no labor charge, until the problem is fixed. I had a solenoid go out in my gear shift. Tony kept putting in a new one until we got one that actually worked. The part was under warranty, so I never had to pay for that, but he replaced it 3 or 4 times and only charged me for the labor the first time, even though I know he had to take out the whole console to put in the new one. You do have to be patient though. Tony is a one man shop, so it sometimes takes a while for him to get to you. He is good, though, to tell you when he can get to it, so you can wait and bring your car when he has time to work on it. Overall, we have always been happy with him.

Tony is an honest and reliable person. His niece is precious. While I did experience unexpected…read moredelays, I took into consideration the economic fallout from COVID, sanctions against China and Russia, and Ukraine War on top of the reality that based on my own research my particular make and model has one of the most complicated engines made. The report I received regarding setbacks and faulty manufacturer defects was consistent with what other mechanics have written about in several forums. The most important thing to me is integrity. Second, reliability. Third, follow through. Pricing matters too, but I have learned the hard way that you must be wary of extremely low estimates equally as much as extremely high estimates. Thoroughness and attention to detail is paramount, if you want long lasting. There was a learning curve in figuring out how to improve communication. I am patient as long as my expectations are set properly. If there is a need to change the ETA for any reason, I prefer prompt communication so that I can adjust my own personal and business needs accordingly. There was definitely a need for this to improve. However, by the end, Tony did right by me while he also stood by his and his crew's work. This gave me confidence in his work ethic. I was also able to consider how in my own experience as a business owner, sometimes even I have a bit more than a one man/one woman band can manage. Again integrity (honesty) is most important to me and in this category Tony is stellar. After a few proactive conversations, I got the impression that Tony appreciated my candor and made sincere effort to stay on top of responding promptly. That earned him extra credit with me. Later down the road, after I got the car back, it became necessary for me to have a leak looked at. Tony handled it expeditiously. Since then, my car seems to be running much more smoothly than it did when I first bought it used two years ago. On top of that, Tony is incredibly fair and beats the excessive pricing at a dealership, an added bonus. Meanwhile his pricing and was in the middle, which I find to be appropriate especially given the setbacks he encountered with manufacturer defects when having to dismantle, reassemble, then dismantle and reassemble a second time!! I would say his work, his willingness to take feedback and adjust accordingly, his honesty, and his standing by the people who represent his business earns him nothing less than a hard-earned A+++ from this single momma bear. I definitely recommend Twisted Wrench as I am now a forever loyal customer. I will not take my car anywhere but Tony.