I set up my appointment for my 4 year old and they called me the day before and I confirmed her…read moreage, how I'd pay for her care. Everything was good, and then an hour before my appointment (which I took the day off for) they called to say they won't see her because she's not 5 yet...shouldn't that have been brought to my attention when I scheduled my appointment or when they called me, especially because I confirmed her age with them!! I don't write reviews but this was such a waste of my time and I'd really hate for other single parents to be put in this situation. Now I have to start the entire process over. She even told me after I asked, "so I'll need to find somewhere else to take her" she said yes....so had I known this I could have taken the day off of work when it's necessary, but this was so ridiculous. I really can't say anything good about what I've experienced with them from start to finish. Whoever I spoke with on the phone both times seemed clueless. 0/10. Save yourself the time and find somewhere else.

For several years I have been coming to Bifano. What I enjoyed is the staff are there, always. Year…read moreafter year I see the same people. They know what I like and are able to match me with great Eyewear every time. What's important to me is that they know how my insurance works and it is never a long process with billing, which I might add is not costly at all. I challange everyone to go get their eyes check my Bifano. This is by far the best money for the value for eyewear. Did I mention they have children eyewear? They offer men's, women and children eyewear. I really love this place, I have never been disappointed.

I have dealt with Metropolitan Vision for several years, and I have always been treated with the…read moreutmost respect. The staff is extremely professional, caring and friendly. I'm very pleased with the service I received from Dr. Wahab, and Zee is just the best, she is so sweet and caring. I actually look forward to going there...and I love the music they play.

Last week I visited this office on Wednesday because of an eye irritation. A script was called…read moreinto CVS (they did not have the medication). Office was closed on Thursday. I called on Friday and "Z" saved the day spending a lot of time searching the office for a sample of the medication for me. Dr. W and the entire staff are friendly and professional.

DO NOT GO HERE!! I REPEAT DO NOT GO HERE! My mother has gone here for the last 25 years never had a…read moreproblem, very loyal to this establishment until they tried to reprimand her for the stupidest thing ever. said the young staff member was crying for her talking about my nephews type 1 diabetes. The staff member told her that she Needed to be mindful of what she talks about and that she made two of her staff members cry... my Mother is a retired teacher she would never say anything political, inappropriate or insensitive. Now I realize some topics can be sensitive to others but the staffs unprofessionalism just lost them a loyal client. Doeant matter how good the Drs are if you have a SHITTTY front staff with bad customer service skills

Very thorough eye examination. Highly recommended. Everyone was so professional..Had no problems!…read moreI just didn't want my eyes dyalated. I wanted more, and I received that here at Marston..I highly recommend them!

Moved to the area within the last year & found this place through my insurance. After researching…read moreall of my options I was just drawn to this place! Super glad I went and had a great experience with everyone who works here!! An all women team as well!!!! Now that I'm living in Livonia I will be seeing Dr. Waters for all of my future eye exams/concerns.

I love this place. The people are kind and happy. You can tell they love their job. Happy people…read moregive great service. Won't go anywhere else.

I have been a customer at Seen Vision Care of Dearborn for several years. The staff is always very…read morefriendly and helpful. They carry the best designer frames, and it's always difficult to choose just one pair. I have a lot of respect and appreciation for Patrick - he's the best! I highly recommend Seen Vision Care of Dearborn!

Patrik and Krissy are great!! Dr. Wahab is great too. Satisfied customer!!!!read more

The staff are very friendly. The store is bright and clean. The selection isn't as good as I…read moreexpected it to be. The optometrist was very professional, knowledgeable, and easy to speak with.

The optometrist said my vision had gotten worse. Big, big lie! They only want you to buy new lens…read moreand then new frames. Asked if my frames could be reused, I was told not likely. I went to see an ophthalmologist and he reduced my Rx. SVS had me looking like Mr. McGOO in thick lens I couldn't even see out of for their profit. This place is a rip off!!!!!!!!! If your vision gets worse each exam is because they make it worse!

Service is very good also I like their eye glass's wear. Been going there for years I recommend…read morefamily and friends to purchase theirs eyeglasses from here.

Bad, bad practices I'm only giving 1 star because 0 is not an option. They charged my FSA card for…read morea ordered that did not go through. I had to appeal through my FSA company. I paid through my debit card and the store refused to email a receipt. Yes, they refused to provide a receipt after accepting payment.

Be aware of this place specifically the vision therapy department, poor communication,…read moreprofessionalism, and questionable intentions - left feeling scammed. The vision therapy manager requested 12k out of pocket costs confirming my insurance would not cover. As soon as I raised concern about cost, they instantly provided a $4k reduction. The vision therapy manage was annoyed with me questioning the cost when come to find out my insurance coverage had never been checked! My insurance company had to reach out to them to get them to even check my insurance. They even called me back to let me know something seemed odd about their conversation with Suburban Eyecare Vision therapy manager. Sharing this experience as I'm honesty at a loss as to why this was such a difficult, confusing experience when it was easily avoidable with a little work - that I ended up doing in having my insurance company contact them. I ended up choosing not to go here given this experience and also after researching this isn't the first time this place has been involved in scams with the owners history of being indicted on many felony charges of writing illegal prescriptions. Avoid this place!

I really try to support local business when I can, which is what drove me to Suburban Eye Care a…read morefew years ago. I've had a few small problems with them, including pricing issues and communication issues, but I was willing to overlook them. However, the last straw for me was at my most recent eye exam. During some routine tests, the tech sat me in a chair in a darkened room, explained the upcoming test to me, then nonchalantly told me that the test would be an additional $45 charge, without giving me an alternative or the option to reject the test. However, I interrupted her and told her that I wanted to reject the test. The tech then said that I would need to have my eyes dilated if I rejected the test, and I agreed to that. Then, she handed me a form and told me that I needed to read it, as I was sitting in the dark without my contacts in or my eyeglasses on, in order to reject the test and opt for dilation. Later, when we returned to the exam room, I was asked to sign the form, again, without my contacts or glasses. It seems to me that asking a patient to read and sign a consent form without their contacts or glasses, in a dark room, is ethically dubious. It also seems like really shady sales practices to make a test with an additional $45 charge the default, when a no-cost alternative is also available. I don't think I can trust Suburban Eye Care to have my best interest in mind after an experience like this. I sent this feedback to Suburban Eye Care soon after my negative experience and received no response from anybody at the practice, so it seems clear that my concerns are not important to them.

I came here shopping around for glasses frames. I walked in and was surprised with how many people…read morewere in there. Many of the employees were assisting customers so I just took the liberty to start trying on different glasses in the mirror. After about 10 minutes or so I did find a free employee to ask about pricing and such. He was helpful, assisted me with other frame suggestions,and provided me with all the information I needed. Their prices are quite reasonable as well which I really did like.

I moved 40 minutes away from Westland, MI. I returned to this "super store" after 3 years to learn…read morethey closed their on site lab. Instead of taking a day to get new lenses placed into my existing frames it will now take 2 to 3 weeks. I struggle to understand how this benefits the customer. After all, isn't that the purpose of any retail business, to serve the best interest of the customer?

I take my mom here for her eye exams. Dr. Zuckerbrod is an excellent ophthalmologist. Very…read moreknowledgeable with good bedside manner. The office building is older but Dr. Zuckerbrod is a much better doctor than the other ophthalmologists I took my mom to at fancier looking facilities. He's at the Westland office only on Thursdays so there can be a wait. I was told his busiest office is in Detroit where he works Monday, Wednesday, and Friday.

The best eye doctors in the state. Thanks for taking such great care of my family!!!read more