I had occasion to go in here to look for a particular product that I remembered buying in the past…read moreand wanted to see if they had it and what the price was these days. I'm the type that likes to walk around the store and look at everything before I start asking questions so they were nice enough to ask me a couple times if I needed any help but never with any pressure so that I was able to relax and walk around. Sometimes I find things that I never would have seen if I had had a clerk lead me to directly to the item I started out looking for. Like today, I happened to see the white china pencils and remembered that I had wanted to buy one of those. They're only a dollar fifty but I just never happened on to one before and it wasn't a big enough deal to go looking for it. On the way out one of the clerks showed me a black marking pen that was better than a Sharpie for about the same price and he said it writes on anything even if it's wet or oily. That sounded great so I bought one. Maybe I'll even try it for my rock painting that I've just gotten into recently for filling in details. I don't know the price of a lot of things but on the things that I do know the price of I felt like their prices were a little higher than I might pay at other stores but that's usually to be expected from a smaller business versus the box stores. You also can't find a clerk to help you in a big box store like you can in this store. When I finally was ready to get help the young man took me straight to the section where the product would be. I wasn't quite ready to buy yet but I appreciated knowing that they had it and where to find it. I have shopped at Ace Hardware stores in other towns and found good service there too. This one ranks right up with the best of them. And they didn't make me feel like I was a waste of their time just because I was only buying a little bit. You never know when that person that only spends $3 might come back and spend $100 at another time when they need something and remember the good service.

Permanently Closed as of January rent default! They ran 20%…read moreoff sales on high priced merchandise! Ridiculous. They would let whole sections get bare before the restocked. Never ran paint on sale when everyone else was on sale 40% or more! The only Ace in our town out priced themselves for the community!

You want great service? This is your place to go. If they don't have it they tell you where to find…read moreit. It is wonderful to walk in to a place and meet a smiling face greeting you. Anything we need help with they work hard to get me all I could need. Very knowledgable about all kinds of hardware and DIY needs.

This place was totally small town adorable. The (way cute) guy working there was super nice and…read morehelped me find the part I needed to hang the laundry thingy my mother wanted hung. I accdently dropped the drywall toggle bolt through the hole testing to see if the hole was big enough. Boo me. It was either getting a new molly or buying a really really big magnet. They had all sorts of tools, bolts, nails, household items,christmas accessories and tractors. I just liked how nice and small town cute they were.

Never been cussed out by a store manager. That was different!!! Do not ask them to help you find…read moresomething!!!! They do not get paid to work and do not gives two s#!t$ about your opinion.

These guys are always busy, always have something going, but will stop what they are doing to help…read more On one of my recent visits, i was carrying my daughter in her car seat because all the buggies were in use. A manager saw me and found one for me to use, even talked to my daughter getting her to smile as she helped me find the rest of what i needed. These guys are great. I have been in A LOT lately with all the spring projects going on, and my wife trying to get me to start a business that requires a lot of tools, and these folks are always helpful and going above and beyond. My Dad and I even got my brother convinced on their tools when he wouldn't buy anything but the biggest name brands. That's fine, and they may last a little while longer, but why when they are 3-4 times the price? Now, i haven't had a Harbor Freight tool go down on me but once, and they stood behind it and replaced it no questions and no charge! (Torque wrench). They had their Tent Sale a few weeks ago, and open box items were HEAVILY discounted, and only had a 5 day return policy, i haven't needed it. Those tools were just as good as brand new. I've actually built a shoe rack in my master closet and i am over halfway done with an 8' farmhouse dining room table and no issues. They have seen fairly heavy use over that time and I've had no issues whatsoever. But, if i ever do, i could buy 3 or 4 at the cost of the bigger guys! I can't say enough good things about this store, or Harbor Freight tools. They just are the best.

I made an online order for a pair of M12 batteries with a free tool (M12 oscillating tool). Upon…read morecurbside pickup, I noticed that my batteries were ready but the order for my oscillating tool was cancelled. I questioned customer service as to why this happened. Michelle in customer service came out to help me and she was able to sort out the mess quickly and seamlessly. She seemed to actually care about helping me with my order, which was refreshing to say the least. Experiences like these brings me back shopping here. Thank you Michelle for all the help.

Good place to purchase a can of spray paint, cheap. We were passing thru on our Route 66 Chicago…read moreto Santa Monica journey, just ate lunch at The Big Texan and need a can of cheap paint before heading to the Cadillac Ranch to leave our mark. We did not feel like paying triple the cost of a can at the Cadillac Ranch, so this The Home Depot was a quick in / out visit which fit our needs perfectly.

Great employees! Super helpful! Great pricing. Definitely the place to go when you are only wanting…read moreto go to one place and get everything you need in a one stop shop.

From the owner: We carry an extensive selection of high-quality tools and equipment for professionals and…read moredo-it-yourselfers. We offer a broad selection of premium merchandise at competitive prices through a highly knowledgeable sales team. Our customers include general contractors, metal fabricators, farmers/ranchers, cotton gins, renovators/remodelers, handymen, building service contractors and specialty tradesmen, such as electricians, plumbers and painters. We offer tools from over 200 high-quality and nationally advertised brands. Our inventory includes power tools, hand tools, air tools, air compressors, abrasives, metal fabrication tools, drills and boring tools and much more.

We were in the process of building a home in Atlanta, GA and needed to make decisions about our…read morekitchen appliances during the week of the fourth of July, which happened to be the week we were visiting my in laws in Canyon, TX. We were interested in comparing GE Profile and Monogram, Kitchenaid and a few whirlpool products. I called several showrooms and box appliance stores (Lowes, Sears, Best Buy etc) in the area to see what was on their showroom floor. Long story short we ended up going to Fergusons. When I called the Fergusons store the receptionist on the other end transferred me quickly to someone who knew exactly what products they carried and what products were on displace. This was very helpful. Several of the other stores I called put me on hold 5+ minutes and then they didn't even know what products they had on display. Once we got to the Fergusons store we were introduced to Blane Northcutt. He was outstanding. We told him up front that we just wanted to look, since we lived in Atlanta we wouldn't be buying in TX, so we understood if he wanted to help someone else (since he wouldn't be making any commission off us). He politely said that there were plenty of reps in the store to help out the other folks and he would be glad to help us with our questions. He was able to advice us on different products and even had some of the model numbers memorized. He clearly had done his research and was able to discuss issues that certain products had in the past and current problems with certain appliances. He spend over an hour with us discussing products and helping up jot down model numbers etc and offered his card for us to call him with further questions. It wasn't until we left the store that we realized they were closed; we had kept him 20 minutes past closing time. We would definitely recommend Blane to anyone who is tired of researching on line and reading review after review and who wants to talk to someone who is knowledgeable. In addition, the showroom floor is well stocked.

This is the only premier home kitchen, bath & lighting gallery in Amarillo - if you are looking for…read moresomething beyond the local hardware or electronics store, this is the place. The kitchen appliances, bathtubs, toilets, bidets, sinks, and lighting fixtures are beautiful, somewhat exotic and on the high end of the price scale. It is the only place in Amarillo that carries Miele appliances, for example. It is great that you can see and touch these high-end brands. Unlike Best Buy, Lowes or Home Depot, the receipts are an arcane dot-matrix 3-part form, (impossible to read) and there is no delivery or installation. The expectation is that you already have a contractor to do pickup and installation.