Where to begin. What started with high hopes ended in complete disappointment with Keller Williams and their agent. We are first time homebuyers who attended an open house hosted by Keller Williams agent Rosa Moncayo. After viewing the property, we were interested and immediately had our realtor contact Rosa. The first contract was drafted but had to be redone because it was written in the ex-husband's name. A second contract was negotiated and signed by both the seller and the buyers. After the contract was signed, Rosa and her client added handwritten changes to the agreement. We requested that these additions be properly typed into a revised contract. While the third and final contract was being prepared, the seller accidentally caused a fire that damaged both her fence and her neighbor's fence. Rosa asked our realtor to give the seller the weekend to process the situation and work through insurance matters before we signed the updated contract. After the weekend, we visited the property to assess the fire damage. We agreed that the contract, that all parties has already signed, would not need any charges after the fire. That same day, we learned that Rosa planned to present another offer to the seller that evening. An offer from a buyer that is also represented by another Keller Williams agent from the same business. Shady business. From beginning to end, this situation was handled in a way that felt extremely unprofessional, disappointing, and ultimately resulted in a very negative experience for us as first time buyers. Based on our experience, we would not recommend Keller Williams and will not recommend to anyone else looking now or in the future. read more

Mindy Nahki and I have been in touch for years now about my dreams to move back to my home state of Texas. Not only did she find me a place to live, she also recommended me for a fine job at Dillard's in the Women's shoe department. read more

Jennifer was an amazing realtor! She was very responsive to all our email and text inquires, as well as accommodating to our physical search even though we had to bring along our 3 year old (she is a former educator and a mother of 3 boys so it's understandable she handled our situation with patience and much grace). She was very honest about the positive and negative aspects of each property we toured as well as very helpful at suggestions for possible neighborhoods and homes we hadn't previously considered. Negotiations were a top priority and she helped us create a fair and competitive offer with our desired property. You will find a great partner, a great companion and a dedicated realtor with Jennifer. read more

We are more than satisfied with Keller Williams, Lucy Hernandez has been helping us and has gone above and beyond, This is our first home and she has made it so easy for our " Dream come True." everyone has been so professional, will alway recommend this place. Thank you Lucy and thank you Keller Williams!!! read more

I cannot speak for any of Keller Williams' other agents, but I would highly NOT recommend agent Adrienne McBeth. As a young professional, I was looking to help my mother find a home and I felt nothing but uncomfortable, unwelcome, rushed and judged from the moment I walked into a property. She showed a large deficit of professionalism, courtesy, and maturity. With plenty of other, wonderful, professional agents that represent the kind spirit of Amarillo well, you do not need to waste time with this one. Perhaps better training could benefit her approach. She does not appear to have been exposed to a diversity of cultures by the way she approaches certain people. You may find her adequate, with manners if you are blonde and look as if you fell out of the gussied up store with that particular Texas uniform for women. Advice---find a mature, kind, professional! There are plenty to choose from and happy house hunting!:) Don't let one bad apple ruin your motivation to keep looking for the right home!:) read more