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    Sussman Management

    1.0 (1 review)

    Services - Sussman Management

    Property management

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    3 years ago

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    The Ferrara Management Group

    The Ferrara Management Group

    (34 reviews)

    After 15 years living in a house, we decided to downsize and buy a COOP. We were unfamiliar with…read morethe process. Virginia Scholven, from The Ferrara Management Group, was very helpful during the application and closing process. As we prepare to move into our new home, Virginia has been very helpful answering questions regarding the policies for moving in. We are excited to move into our new home! Thanks Virginia and The Ferrara Management for making this a smooth process. AL and Marilu Young

    Astonishingly weak property management for our building. Insanely disappointing. Mr. Ferrara…read morehimself came to pitch us in person, won the contract, and things went south from there. He touted his law enforcement background, as if that's a credible or applicable metric for property management. Many promises were made about support and service, including all the contractors they use for repairs, and how quick their turnaround time was. None have proven to be true. All services have uniformly gone downhill since we went with FMG. Apparently, FMG pays their employees very little, as all the managers we've had have been junior employees. They're very young, very inexperienced, and utterly terrible about communication. They've been caught lying about our house rules, berating and slandering individual residents to contractors, and ignoring legitimate requests when residents cite provisions from our house rules. Our board was completely snowed by the promises, and now they're trying to put a brave face on the whole ugly, inefficient affair. We can't wait until this contract is up. Nothing but regret we signed with FMG.

    H S C Management - DO NOT USE THIS COMPANY !!!!!! You will regret it.  All their reviews speak for themselves.

    H S C Management

    (37 reviews)

    We are an HDFC, which means we own our own Apartments and hired HSC as a managing agent to assist…read morein the daily functions of running a co-op. We have a Board in place and all decisions are "supposed" to go through us. I say this because some of the HSC buildings are owned by them. All was great in the beginning when we had to fire our previous management co for a myriad of reasons. Josh Koppel was attentive and sprouting how he would take of everything, and how the previous mgmt co "should not mess with him". The transition was pretty much stress-free. We received monthly maintenance bills, they provided excellent, concise statements and I say that because this simple function was severely lacking at, our previous Mgmt Co. They referred porters, accountants, vendors, and a Lawyer, all of which we interviewed and hired. All seem to be going great until it wasn't. They would fail when it came to needing assistance in our storefront renters, problems with shareholder issues, finding solutions to building problems, loss in income, and answering calls and emails. All were met with rudeness, lies, and lack of attention. All is good if your building is making money and they don't have to do anything. There is so much grift and nepotism at HSC, it will make your head spin. I was warned before hiring them, "Josh Koppell likes to take over". I wasn't sure what that meant but I sure do now. He has to profit off every vendor and outsources almost every function so you end up paying several different entities in addition to their monthly fee, which was very inexpensive on the face. They sabotaged us. Offered no assistance during the pandemic where they continued to get paid and just watched us fall with losing so much in rental income. They try to divide and create riffs amongst board members- they like the ones that are silent and don't ask questions. They refuse to answer questions regarding finances and remove us from their "Master Plans" from which they profit off. I should add, almost every vendor is his relative, including those that are on his "Master Plans". Myra, the building Manager, should not go unmentioned either. She lies and her only job is to serve her boss. It's a joke that she is Manager.

    Worst management company I've dealt with…read more Since HSC Management took over, the building has gone downhill fast. Ongoing elevator problems, essential services and amenities being taken offline, unresolved pest issues, and inconsistent heat have all become part of daily life. Communication is poor with no updates. Debra kaplan is a snake who avoids responsibility and is extremely rude to tenants on the phone. For the amount of rent being charged, this level of management is unacceptable. If you're considering a building run by HSC Management, proceed with caution.

    Sussman Management - propertymgmt - Updated May 2026

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