Amazing customer service and delicious cakes. The place was really clean. we highly recommend…read morevisiting this location.

So this is a good bakery that has a few locations in Tucson, but appears to be a chain that…read moreoperates in 4 states. Suspiros means sighs as I understand. I went to this location because it was closest to me. The shop was clean and appeared to be a one person show. The staff was friendly and helpful. The cake was excellent. We got the Pastel Bambino cake to celebrate a friend's birthday. Good place for cakes.

Creme brulee was dissapointing. After some liquid that came out of it spilling onto the bag with…read morecrossant pastries as well as a good 3 tbsps in bottom of plastic bag, you see here its incredibly lumpy. Taste horrible and no love or care went into making these. Crossants are hard and dry except where the mystery liquid soaked thru bag onto them.

I came to this place and got baguettes and this is the second time I visit this bakery and the lady…read morebehind the counter isn't that nice. Didnt feel welcome and not a friendly place. The baguette is so so but it's better than some place I've gone to. Baguettes here is ok didnt get a chance to try other food here that they have. Service is not even ok. The person behind the counter doesn't even smile or greet friendly. Had 2 visit here and it wasn't good. Here they don't give receipt unless you ask for it ( I guess) because I always have to ask for it. Ambience here, you can dine in or outside sitting. I gave a 3 because customer service need to work on and the receipt should always given to customer and have their logo on it because that way others know what you buy and the amount you paid. Most every place should have their name on top of the receipt.

Did not answer the phone when I called but online ordering was fairly straightforward and my tres…read moreleches cake was ready when I stopped by two hours later. Pickup in the plaza was easy and quick. The cake was delicious and I would order again to try other things.

I love this bakery. Everything they make is so good. This review update is for their rosca de reyes…read more(three kings cake). I didn't know they offered them, but I called to ask and lucky me, they were accepting orders the day before! I ordered a medium rosa with a cream cheese filling and it was the best rosa I've had in Tucson. It wasn't dry and it wasn't covered in too much frosting or toppings. It was just right and all of our friends agreed. I hope they continue to offer the rosca next year, because I'll definitely order again!

Convenient online ordering and quick response via email and text…read more My daughter's graduation cake was a hit! Design and flavor was on point. Creamcheese frosting with lemon/blueberry cake, great complimentary flavors. Folks took leftovers after the party

We had my mother's 80th birthday party in Tucson at a timeshare in Oro Valley. She lives in AZ and…read moreus kids are from California and Florida. It was my job to get the special birthday cake. I called Queencake and sent her photos of what I was looking for. It not only turned perfectly beautiful, but it was also beyond delicious! I would highly recommend Queencake!

Stumbled upon this bakery so glad that I did. They have a lot of the namebrand breads everything…read morefrom Dave's killer bread to Aunt Hattie's. They have hamburger as well as hotdog buns bagels, and English muffin muffins, chips and also sweet treats at a very reasonable cheap price. The cashier was extremely helpful and friendly. I found everything I was looking for for less than $10 will be returning.

The next time that this place is begging for customers because they're at risk of getting shut down…read morebecause of the lack of business, I'm not even going to try and support them or tell anybody else to shop here because in the last week, I have come twice and they are closed for whatever reason for an hour or two. They don't have a set time as for when they go to lunch or go to the bank. A well-run business would have set times. They close for an hour or two at whatever time they feel like it and then open back up when they feel like it. Many of us cannot afford the gas to come back and forth whenever they decide to be open. I came over here on Saturday August 8th and I got here about 10 minutes till 4:00 the sign on the door said that they would be back at 4:00 but they opened back after 4:00 that they were at lunch and I'm going to add that it makes no sense that they would go to lunch at 3:30 or 3:00 whenever it was that they left when they close at 5:30. I came right now August 11th it is 1:00, the sign on the door says that they'll be back at 1:00 its 1:15 now and the workers are still not back and there was already a few cars here waiting when I got here. I spoke to one lady here in a gray van and she's already been here since 12:00 noon, also this has happened to her before when she has come from far and they were closed at random times, and it was already closed when she got here at 12:00 noon today 8/11/2026. The sign supposedly says that they went to the bank. But it doesn't take almost 2 hours at a bank. I am also going to leave this review on Yelp. Word of mouth goes a long way in Tucson and I'm going to spread the word about how inconvenient this store is and how they close for an hour or two at whatever time of the day they feel like it. The store will not be getting my business anymore and I'm going to spread the word around Tucson for others not to come here, if this owner and her workers don't want to work well then perhaps their business deserves to be shut down. Bye!! P. S. The very young girl that works there always has her boyfriend there with her and yes it IS her boyfriend considering the way he gets behind her practically rubbing his private on her behind even while she's cashing out the customers at the register!! It's disgusting!!!

Not my first rodeo! But what a legendary line up this week was!…read more Food: Tastes like heaven! Sugar overload but I fasted so we're good. Fresh, sweet and oh so delicious! Experience: Never fails here, I've yet to have a bad experience with Crumbl! Service: As usual; fast, reliable and nice! Can't go wrong. Price: It is definitely pricey, but again, this is an experience and should be as such for the price, I wouldn't call this budget friendly at all but more so "treat yourself to an experience " type deal. Recommendation: If you love quirkly cookies and variety, this place hits the mark! I'll be back!

First of all, this is my 5th time to this location to Crumbl as wanted my review to be sure it was…read morenot a one-time experience. Who am I kidding? What kind of reviewer would I be , if not trying the many weekly updates and testing them alone ? I am so humbl about Crumbl! The cookies here have all been fresh, and the service on curbside pickup warm and professional! Ambiance for me from not going inside is that of the beautiful pink box being delivered to my car window and the amazingly beautifully decorated design of each delightful cookie as I open the lid. The taste? These have been exactly as described and I cannot even say I have an absolute favorite- can say I like some better than others , of course. In this round of my 6 cookie testing, the tres leches cake and the M&M cookie were fantastic in taste and texture !

The lady who works here was so thoughtful towards my wedding cake…read more She spent over an hour with me going over all the details of what I wanted for my cake from pictures to all the flavors and types of toppings and fillings. Also delivered, which was great! I could not have picked a better place for my wedding cake!

I got a surprise carrot cake from my family for my birthday and I must say was impressed with the…read morecake. Usually carrot cakes that are not homemade are meh but this one was delish and moist. I brought it to work and my coworkers thought I might have baked it myself but I gave credit to E&L Southwest Cakes because they came through with the perfect cake for me! Thank you!

Stopped by last night and ordered a chocolate cookie with strawberry cream cheese frosting. The…read morecookie was brownie like and the icing was soft, fresh and plentiful. The customer service was excellent, the guy working was friendly and extremely helpful in making selection and making the ordering system a breeze. The cookie he boxed up (and likely made) was perfect. This was a nice treat! I'd stop again sometime.

Crumbl Cookies is a dangerous place if you love desserts--in the best way possible. The cookies are…read morealways fresh, warm, and absolutely massive, with flavors that rotate weekly so there's always something new to try. From the classic chocolate chip to the more creative specialty flavors, every cookie is rich, soft, and packed with flavor. The staff is friendly and efficient, orders come out quickly, and the store is clean and well organized. I also love how easy it is to order in-store or through the app. Whether you're treating yourself, bringing dessert to a gathering, or just satisfying a sweet craving, Crumbl never disappoints. Highly recommend checking out the weekly lineup--you'll definitely find a favorite!!