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    Susi Louis, DDS

    5.0 (4 reviews)
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    ImmediaDent - Urgent Dental Care

    ImmediaDent - Urgent Dental Care

    2.3(21 reviews)
    4.2 mi

    I've had 2 experiences at this location. The first was just over a year ago in an urgent care…read morecapacity on a Sunday afternoon. It was busy. The wait was long and the dentist was very quick and not very informative. I did not end up having any treatment done at the time. This brings us to yesterday. I made an evening appointment to address the same problem tooth I had been seen for a year ago. I showed up 30 minutes early hoping to get bumped up a little. They signed me in. Took my insurance and told me to have a seat. Within 10 minutes (20 minutes before my appointment was scheduled to start) a tech came and got me and lead me to the exam room. We had to do a set of 4 "quickie x-rays" since it had been over a year since I had them done. We talked about what I wanted to do which was pull the offending tooth. She told me to wait and the Dr. would be right with me. Within 5 minutes the Dr came in. He poked around taking inventory of my dental disaster. I told him my intention of having the tooth pulled and he agreed it was the best course of action. (No pressure for an expensive dental service just to make money.) The tech added all the issues to my chart and had a nice girl form the front desk come talk to me about pricing for the whole shebang. She was very clear that it did not all need done that and could be done at my choice at later dates. I felt very informed and in control of my medical care and cost of treatment. Within 10 minutes a hygienist came and gave me a topical analgesic. The Dr. came in 5 minutes later to give me the shots (which I didn't feel at all.) After 10 minutes of numbing, he got to work and in about 10 more minutes the offending tooth was out. I felt NO pain! Just a little pressure. It was such a relief. From beginning to end, the entire process took just over 1 hour. Can't beat that! I will continue to seek dental care from this location until my mouth is healthy again. **I do very much recommend making an appointment during the week whenever possible. As with most urgent/emergency facilities, it gets VERY busy and the wait can be very long.**

    I received the worst service ever at thus location in reynoldsbitg…read moreThe doctor was careless with my teeth and they diagnosed the wrong tooth. I went home and had pain for another week. To top it off they did not give me Pain medication when I requested it even though I was in obvious pain. I kept requesting but they all looked at each other and the dentist acted like he did not hear my request Went to a different dentist at comfort dental Same price. The difference was like heaven and earth. Until they fire those doctors and retrain the staff there.", i would discourage anyone from going to immediate treatment. Worst place ever. Don't go there if you care about your teeth

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    Susi Louis, DDS - endodontists - Updated May 2026

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