Central Ohio Endodontics, Westerville…read more The level of care was exceptional. I have anxiety and had never had a root canal before, so I was definitely nervous going into and during the appointment. I had honestly never even heard of endodontics before the term "root canal" started being dropped into scheduling and conversation for me. It was nothing like I had imagined. Thank you to Dr. Sloan Lanctot and Dani. You were both truly amazing. You were attentive, listened, never made me feel rushed, and made the whole experience much easier and more comfortable. Wouldn't recommend a root canal for the fun of it, but the entire experience was better with you, and better than I could have ever imagined or expected. The office in Westerville is beautiful! It's new and think they have only been at this address a few months. I had a 9 AM appointment, arrived around 8:30 AM, and had no issues finding parking. The office and facility are clean and modern with new equipment. Everything felt as comfortable as could be, and the service from check in through the next day follow up was friendly and appreciated. Helpful notes: Upon arrival, the restrooms are on the second floor, directly across from the elevators. They are only accessible before you enter the suite. WiFi: COE Guest Password: COEWireless Brief summary: Really great experience at the 121 W. Wilson Bridge Road location. I was very impressed with the care I received and would absolutely recommend Dr. Lanctot and the team. Thank you for taking such good care of me.

Dental pain is sickening. I'm pretty sure it's the worst there is. There's no escaping it either:…read morerelentless. When it comes to relieving it, you will not receive better care from another endodontic group. I've had 4 root canals in the last four years, three from Dr. Menke and one from Dr. Arens at the Dublin and Westerville offices, and each time, I have left feeling truly cared for. Professionalism and expertise is top tier. Dr. Menke has done the last three root canals for me and makes it a point to check on his patients the next day personally to see how things are. When was the last time a medical professional did that in our world? Best guy ever! The first root canal I had was an emergency two days before Xmas in '22 during a blizzard. A two-hour drive turned into three, and my whole head throbbed with pain. Walking out into a field and lying down was definitely on the table. If you know, you know. Dr. Arens took one look at me and in one minute, the pain was gone. The endodontist in Chillicothe I had gone to first actually had numbed my mouth, then looked down and said, "No. I'm not doing it. Your mouth is too small. Just have it pulled." Yep. Zero stars. Do not recommend. Dr. Arens saved my tooth. Despite my frequent brushing and flossing, old fillings have broken or fallen out, requiring more dental work as I've gotten older. Despite the 2-hr drive, Central Ohio Endodonics will always be my first choice for future work. The office staff is also kind and professional - very empathetic - and thoughtful, extending the exemplary dental care to the finish line. I appreciate everyone there. Do yourself a favor and just go there.

They did a great job with my root canal…read more I am taking off one star because after insurance they billed me for $2.80 and all the associated hassle associated with paying a micro amount. Just write it off as a gesture of goodwill already. Update: Five days later I got a second invoice for $2.80. I'll get right on that!

This review is long overdue. Had a root canal here in 2006 and every time i go into the dentist and…read morehe pulls up my xrays, he compliments the work they did. I was scared having heard so many nightmare stories about how painful and intrusive it is and I was told that if I wanted it done right, I needed an endodontist. I came to Kathy and Kevin (the Younkins) and from the first consultation, they put me at ease. They're soothing, gentle and really nice. I don't know what all their fancy equipment does but it seems super high tech. I don't know what other people go through, but the whole experience was a breeze. The only pain i felt was a little soreness for a couple days after which is no big deal if you take the ibuprofen they give you.

Took my daughter in for a cleaning and exam. It was covered under our Delta dental insurance, so no…read morebilling questions were asked. Eileen was amazing. She was sweet and kind with my daughter, went over everything she was going to do. Dr Tzagournis was very thorough with his exam and did great with a child.

Airell has changed my daughters entire life with the amazing care she has provided along with Dr…read more Bell. My daughter is autistic and struggles with medical procedures. Wherever Ariell is employed is where we will go for all our dental needs. Her outstanding ethics can be hard to find in medicine and we feel so lucky to have found an amazing team like Ariell and Dr. Bell.

My husband and I have been patients here for a few years now and have only ever had pleasant…read moreexperiences. My dental hygienist from Tuesday afternoon was so kind and gentle I almost fell asleep in the chair. We have had routine checkups as well as same day emergency care and we always leave satisfied with our services.

Zero stars. The Dental Center canceled my appointment without any explanation. I just received a…read moretext saying it had been canceled. When I called to find out why, I was told I was supposed to call and confirm the appointment myself. It's incredibly frustrating and unprofessional to cancel a scheduled appointment after I already blocked off my calendar and used PTO from work. A courtesy reminder is one thing, but canceling without even speaking to the patient is unacceptable.

The wonderful peoples at this office saved the day again!! I am new to the area and had a bridge…read morecome lose about 2 months ago...then just the other day I had a crown pop off. Both times I had no insurance and I knew I would have to pay out of pocket. Both times they took me in right away.. I was in and out, no problems! Pretty affordable and everyone was really nice and professional.

I have had 4 appointments with this dentist, and I have some mixed reviews, this location for me…read morewas like having a brand new escalade with a engine, but needs some new tires, and sparkplugs. I came on my first visit I was completely impressed by the atmosphere, they even have charges for your cell phone if you need it. I sat down in the lady kept asking me if I have insurance, I informed her that I did but she keep asking as if she didn't believe me. Then Kelly took very through x-rays and she knows how to put you at ease as if you are at Disney world. The people here are great, but some rough patches with communication. It was discovered that I needed a lot of work done, including a root canal, which I feared would be the case. So I set an appointment to get this done, but I set an earlier appointment to get the crown done, so that I wouldn't lose the filling I had from A previous time. So when I can to the appointment, the lady said okay, I understand we are doing a root canal, and clean the left side of your mouth. and was confused because I was there for something completely different, I think one of the things that should be done is have something written out which plan of action is being taken at each appointment, so their is no confusion, especially in cases when their is a lot of work to be done. They made it work with my insurance, that is the thing that I am most grateful about this place, Dr Papp is legendary, I have a maybe a handful of dentist in my life, and from my experience, he is truly, a cut above the rest. when I went to my 4th appointment, the root canal that final got done, was a supper-smooth process, he dialogs great with customers, and he is world class. If you get a choice I would go With "big papa!" That's what I call him in my head. This location doesn't discuss preventive care much with patients, so it is important to make sure you ask them, to keep the work they do intact. If you make an appointment, they will not leave you in the dark, the with email you and text you often to remind you, so they have great follow-up, But If you can't make an appointment let them know because they have a big customer base They bake cookies fresh every day so they definitely make an effort, to make a great atmosphere, But just a few things to work out.

Terrible I would not send a dog there. they Went down hill fast. Unfriendly people. Breached my…read morecredit card info. Waited 3 years for teeth that broke within two weeks.

Things are changed in the last two/three years. Very disappointed with the reception staff. This is…read morethe second time a get there for my appointment and I leave with nothing done. Today the hygienist was sick and that can happen, but I have received no notifications, no email to let me know of the change. They said the sent me a text and called. I have not received a call or text ...

About a year ago, my sister called me stressed to the max because she broke a crown and couldn't go…read moreto the dentist unless they were open on a Saturday. She was so busy at work that just thinking about having to find a new dentist was daunting. I jumped in and offered to find one. She was working in the Worthington/Westerville area at the time and after a quick search on Yelp, I found this place. She called them right away, was able to see them right away, and was blown away by the experience. Flash forward to about a month ago when I ended up having to find a new dentist. My sister reminded me of Westerville Dental so I gave them a ring and had a very similar experience. I was able to get scheduled that same week and the staff was incredibly friendly. Along with my bi-annual cleaning, I opted for the Zoom whitening. I can definitely say that it was worth the money. If you need a new dentist, look no further.

First time patient at Westerville Family Dental. You can tell the team is close and fosters a…read morehealthy and positive work environment. Everyone I have encountered is friendly, knowledgeable and personable. Moving states and finding a new dentist is a daunting task but it has been a smooth sailing process! The facility is clean, open and welcoming.

We love Pure Smiles! Dr. Chad and Dr. Stephanie are great. I take my 3 year old to see Dr…read more Stephanie and she is so good with him! He loves the fact that they have TVs and can watch Octonauts, he can wear cool sunglasses, and can get a prize if he does a good job. Then office has a small room with toys for kids to play while waiting. Dr. Stephanie did a fabulous job on my crowns. They create them in-house so you don't have to get a temp or come back. The front office ladies are very nice and friendly and the office in Westerville is so beautiful! They also offer complementary coffee and drinks.

Been a patient at Pure Smiles for almost 7 years now. I liked the older days when my dental visits…read morefelt more personable. Nowadays the dentists I get seem to have no real intent and show little to no interest in you as an individual. It's like you're just a number to them giving no final explanation for full understanding of your overall checkup. I have to question things I hear them saying to one another as if you're (the patient) isn't right there in the room or if the hygienist tells me something very specific about a potential concern, the dentist doesn't speak to it unless I actually raise the question myself. Originally when the owners of the practice saw more patients, I felt more better connected to receiving care and treatment from them. Sincerely speaking, Dionsha Janes

Dr. Ben determined a root canal was needed due to sensitivity after getting two crowns completed…read morelast year by my dentist. He took X-rays and explained what he was seeing and the procedure after doing some testing on my teeth. I felt very at ease with him and his staff. I admittedly had been putting this off for about a year and felt relief I chose to see him after discussing options. After agreeing to the procedure he started the numbing and it was the best experience I've had with this. He took his time and did in two rounds. I barely felt anything. He worked well with his assistant and continuously checked on me during the root canal. He was doing all the work but encouraged me on how well I was doing. An absolute class act and wouldn't hesitate to recommend him! Thanks Dr. Ben (from a big chicken that found courage thanks to you!)

My dentist wanted me to get a tooth checked because I'd been having an increasing level of…read morediscomfort. No one recommended could get me in for two weeks, but they all put me on wait lists. Elite called the morning after I had a really bad night with pain and they could see me in three days instead of the originally scheduled day. I would rarely describe getting a root canal as 'wonderful,' but the staff was as kind in person as they were on the phone. Dr. Lisa explained what she thought was going on with the tooth and the conservative approach she'd recommend. She completed the procedure right away. I hope to not need another root canal, but if I do, this practice would be my first choice. Affordability is important, but for me, professionalism and kindness are of utmost importance. Their practice hits the mark on all three counts.