10/10 service. My server Toni was really nice and hospitable and he made sure that I had everything I needed to have a good experience. If you want a good place for sushi and good prices i recommend you come here. read more

Ok so new review cuz different experience. First, new carpaccio dish is delicious. Large slices of assorted very fresh fish with a light delightful sauce and nice garnishes. I ended up dipping my sashimi pieces in the sauce. The baked mussels are always yummy. Seaweed salad is a huge portion, way more than expected so hopefully they don't charge if you don't finish it by yourself! Tempura veggies were good but somehow the tempura shrimp seemed almost like the frozen ones you get at the grocery store, but the usual super light tempura, but still good. Dragon roll is my favorite though it could use more eel than avocado on top. Only yucky thing was Spicy 2 in 1c which menu says is spicy tuna, salmon & avocado inside, wrapped in soybean paper with chili sauce but instead came with avocado on top with a TON of plain mayo under the licensure sauce. I think it's in a previous photo but honestly this time it was drenched and really, I hate plain mayo so I tried to scrape it off but it was overwhelming & had to lose the avocado when I scraped it off so I just couldn't eat it. The fish seemed to have been cut with a lot of tempura flake also so it wasn't even luscious like it should be with just fish and spicy mayo, and there was quite a lot of rice too, so it was very bland. The server Satya was SUPER nice & apologetic, offered to redo without mayo, but I was just kind of done by then; he was great all around l, nit his fault. So I got my delightful tempura banana and called it a day. Suggestion is to clearly state what's on/in the rolls to avoid misunderstanding. The menu photo does not show mayo on top at all. Finally, note that Sat & Sun are dinner prices for AYCE even at lunch which I didn't know until I sat down but was already set for sushi so paid the $42 with tax/tip for lunch and felt kinda unhappy. I didn't get that much so didn't feel with it. Quality, ambiance, and service are still good and I do recommend with these caveats. read more

Sushi Nova - What I expected.... - Sushi Bars Near Me - Orland Park, Illinois

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0 Stars -- Absolutely Horrible Experience I have never felt so disrespected or uncomfortable at a restaurant in my life. My experience at Sushi Nova in Orland Park was absolutely appalling. There were flies everywhere. I found flies in my food, and we were constantly swatting them away throughout the meal. At one point, a staff member was walking around using an electric fly swatter inside the restaurant. Things got even worse when a waiter smashed flies on my seat, leaving what appeared to be blood and insect remains behind. This was completely disgusting and unacceptable. I reported the situation to the hostess, but instead of taking the situation seriously, I was told that she couldn't do anything for me. Eventually, after contacting the owner, she said she would give us a discount. What shocked me most was that there wasn't even an apology. Then I was told that the police would be called if I didn't pay. At that point, I felt like I was being treated like a criminal when I was the customer complaining about what I had just experienced. The hostess laughed in my face. I was so upset that I was literally shaking. We paid and left. What is especially disturbing is that even members of the waitstaff told me that I should report what happened to the Illinois Department of Public Health. I can only imagine how unsanitary the back and the kitchen are. This was not simply a bad meal or poor service. The level of flies, what I observed in my food, the handling of the situation, and the way I was treated afterward left me completely appalled. I have been here before but I will never be back. I will tell everyone that I know about this experience. And I will be reporting this place to the health department. I would not recommend this restaurant based on my experience. I have never walked out of a restaurant feeling so disgusted, disrespected, and shaken. read more

Sushi Nova - Flies everywhere. In my food. - Sushi Bars Near Me - Orland Park, Illinois

Stopped in for lunch the other day and found the experience to be just okay overall. We started with the gyoza, edamame, and ordered a brown sugar boba latte, which were all perfectly fine and the best part of the meal. All just, okay. Unfortunately, the sushi missed the mark for us. The California roll had massive chunks of avocado, making it a bit gross to eat texture wise, and we ended up leaving it unfinished. I also ordered the dragon roll, but only ate 4 of the 10 pieces because it was quite chewy and had a really odd flavor profile that I just didn't enjoy. On a positive note, our waiter was incredible. He was super attentive, kind, and excellent at his job. However, the overall vibe and interior weren't very welcoming, and the women's bathroom was incredibly dark. read more

This is my go to sushi spot. Always tasty and super fresh. I specifically love the rainbow roll and the fresh salmon.

The food is so consistent here and tastes so well! The place is priced well for vegetarian rolls! Our family loves the avocado cucumber rolls, avocado asparagus rolls and mango avocado rolls. I love that they have soy paper in lieu of seaweed. read more

Best place ever, I love the vibe and all the employees are super cool, especially Dee. Food is so yummy, never disappoints me ever.

I travel to Orland Park several times a year. I have reviewed this place before. Food is always very fresh and good. Staff is friendly. Love their AYCE menus I always stop here, but at my last two visits I have concerns with the front desk. Number one, it is tacky to hand write a new policy and tape it to the counter. Not a welcoming site. Use a computer, print it, add a graphic, frame it and place it up front. Second concern is the girl serving as host. I always sit at the bar. Last visit she stood at the desk on her phone the entire time except when someone came in or was leaving. Either she is a relative of owner/ management or girlfriend. I would fire an employee for such behavior immediately. This most recent visit she came into work and sat at the bar and on her phone either listening to a reel or blog. Phone so loud it over powered the music on the restaurant's speakers. I finally asked her to put in her ear buds, for I didn't want listen. She said she did have any, but would shut it off. How does a manager allow such behavior from one employee? I pray she is not the manager. GM or owner needs to coach this employee into a field where customer service is not the focus. read more

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We usually have 6+ people with us for dinner. Children would not want sushi so only adults would get AYCE. They now expect the entire table to get AYCE or regular menu. Also, a party of 6 had a 18% service charge as a tip. Unfortunately, the waiter only got that since they tried hiding that without notifying us. We've spent $300+ every time using this restaurant. Unfortunately, we will never return since the new rules doesn't accommodate a typical party of 6+. Many other AYCE in area. Also, place now looks dirty and run down. Sad since this was our go-to place. read more

There were a number of problems when we first entered the restaurant. First off the young lady at the front walked up with an attitude. I'm not sure if she was having a bad day or what the deal was, but that's not how you greet customers. My wife doesn't eat much so she was only gonna get possibly one roll and I was gonna go for the all you can eat, but then we were told that they changed their policy and they do not allow people to sit down unless they're either all getting all you can eat or they're all ordering off the menu that seems so ridiculous to me but still we stayed and went to our table. The music was so loud we couldn't even hear ourselves think and there weren't many people there and it was not Asian type music. It was just top 40. I did ask that they turned the music down and they complied which was good. The final straw was the sushi that I wanted to order which was not that expensive mind you was not included on the lunch menu. They were more expensive sushi rolls that were included, but I didn't want those so we decided to leave. I'm not sure when their policy came in to play but they just lost a $50 sale and we won't return. read more

Sushi Nova - 5 rolls of sushi - Sushi Bars Near Me - Orland Park, Illinois

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Very bad experience at Sushi Nova. They brought sushi first and forgot the soup and salad until we asked. The miso soup tasted watered down, but the worst part was the salad--I found TWO pieces human fingernail in it. Absolutely disgusting completely unacceptable. Staff took the plate right away from my hand when I show it to him I didn't get a chance to take a picture of it. He called another lady who works also there but didn't handle it seriously. They first offered only 10% off, then after waiting about 30 minutes, increased it to 20%. I couldn't continue eating after that. Felt like vomiting after what happened so nasty and disgusting. Completely unacceptable hygiene. I won't be coming back. read more

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Food is good most of the time Once a while maybe the cook is off and they don't have some one to take over but it's 95 % is good read more

Never come here. Terrible service. Ridiculously terrible service. Very bad ambience food is not even good. Go somewhere else.

If you're not interested in really putting away some sushi when you visit Sushi Nova in Orland Park, you probably want to stay away from their all-you-can-eat menu. However, if you're like me, and you visit with some big eaters, then their all-you-can-eat menu is well worth the value. It's not the cheapest, but they include a nice selection of specialty rolls on the AYCE menu that sell for $14-$15 dollars on their own. The inside is clean and very contemporary. Our service was excellent. The appetizers and rolls we ordered were all served promptly. They aren't doing anything groundbreaking here, but if you go in a for a late lunch, you pay the lunch pricing, and as long as you bring your appetite, you can't go wrong. read more

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So sad that to write this. Went here recently as it is my fav AYCE Sushi spot and glad to see how busy it's been. What gave me the ick was how filthy this place has gotten. All along the baseboards, the walls and especially in the bathroom you can see the grime that has probably never been washed properly, even with the lights turned down low to probably hide it all. I can't imagine the kitchen. They need to hire a professional cleaning service. Sad to say I will have to find another sushi spot. read more

This is great all you can eat sushi restaurant. The selection of specialty rolls, and house rolls is great and the serving size is very generous. They don't have a kids menu but have some a la cart items like fried rice that my daughter enjoys. There is a liquor menu. All you can eat includes small selection of mochi ice cream. Service was fast and very pleasant. The main dinning room is great but doesn't have much of light. The back room has this weird led light that makes everything too bright. Hoping this is just temporary and more inviting lights will be installed. Overall, great experience. We were celebrating my son's birthday the last time we're were here and the server came out with an ice cream desert and a candle. read more

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First time at this location.. the one in Westmont has pretty good food too (even tho their service at that location is 'sometimey') The food here was alright. We did the all you could eat & ordered from that menu all night. Calamari was too chewy for me. Miso soup was fine. Service was fine. We'd probably go back & get sweeter tasting sushi to try read more

Sushi Nova - Dragon Roll Volcano Roll - Sushi Bars Near Me - Orland Park, Illinois

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AYCE was delicious, service was very good, good value for the money. The restaurant is clean and well kept. We would definitely recommend.

Sushi was tasty. They have an all you can eat option for 29.99 per person, which is great. The place was packed with all sorts of guests, large parties, teenagers, couples and the sushi was flying out of the kitchen. We had the jalepeno bombs, which were okay. They felt very greasy and heavy fried for Japanese food compared to my previous experiences. The Spicy Tuna and Boston roll were tasty. Not the best I've ever had, but definitely worth the visit. We'll be back in the future. read more

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The food was very good, both in taste and in how promptly it was ready. Three of us met for a birthday, and, after eating, without being asked, a birthday platter of mochi with candles was brought out. It was very thoughtful, and we had a lovely time. read more

Awful experience here ! The manager is rude and they pick and choose who they want to serve in a timely manner the only thing that came to us in a timely manner was the water. One of the drinks that we had came to us after our food was served We had three small plates, no silverware no chopsticks no napkins We had to repeatedly call and look for our waiter or some server to bring us the sauces that go with the sushi, fresh menus, pens, to top everything off. They brought the sauce, the spicy mayo, and it had hair in it. All of this when you go to have dinner with your family is exhausting instead of enjoyment. We could not finish eating because of the long wait the baby had finished her food and wanted to run around. I don't even make comments but the behavior we endured here today was awful and rude read more

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Zero stars Place has absolutely the worst service! Gave them another chance after waiting over an hour for my carry out order only to ask for a refund. Tonight went in, was seated fairly quickly and sat at the table for 15 minutes and not acknowledged by any server! While 3 other tables in our section were seated after us and served drinks! Walked out! Will never go back to this place again! read more

Love their Westmont location so much that we had to try this location. This location looks slightly larger and more open. Our host and waiter were friendly and stopped by our table often. We had the "all you can eat". Love their signature rolls. The 2 in 1 spicy, volcano, and godzilla rolls are delicious. The restaurant is clean. My only gripe (if you can call it that) is that the restaurant is dimly lit. My bad eyes had trouble seeing the menu #laugh There were 6-8 other people there. We didn't wait long. Our sushi was out in ~15 minutes. Highly recommend. read more

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Service was great, specialty rolls were fantastic, especially the mango roll. Steer clear of the plain rolls such as California's tuna, pretty average but their signature stuff is great! read more

First time ordering and we are the out of town guests. We received a platter of delicious rolls and the specific roll name was written on the cover of the platter. Since we took our order for take-out this was very helpful! The order of edamame was plentiful. It seemed more salty than we are used to but still good. Our fave app was the veggie spring rolls-crispy! We would def order from here again! No pics b/c we dug in too fast. read more

With all respect to those who wrote there reviews I personally bought some food worth 67 dollars it was my worst experience ever with sushi I threw it away read more

I ordered from here yesterday through Uber eats. My food was packaged properly to protect it, made perfectly and they followed the notes(I have allergies). We ordered 3 different rolls and they were all a very good size and tasted fresh. Update: Ordered again today 7/10 and it's a completely different story. They did not pay attention to the notes and most of my order was incorrect. Shrimp tempura also tasted old read more

Sushi Nova - Philadelphia Roll and shrim Shrimp Tempura Roll(both without avocado) - Sushi Bars Near Me - Orland Park, Illinois

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This was honestly the worst experience I've had in... well any restaurant. We order from Sushi Nova all the time on doordash and decided to go in for the first time because the food is really yummy. My partner and I arrived at Sushi Nova at 7:30 and we're seated around 7:35 maybe 7:40. Over an hour before last call. We waited at our table for atleast 30min, no exaggeration, until someone came to ask about drinks. There was a world cup game going on, and the staff were entirely distracted by it. They literally just stood there watching it, not ever really comong to check on us. Our server only came to our table two times, we were only able to place two bottomless food orders in the entire time we were there. When we got the sushi, they were a MESS. Some pieces didnt even have fish in it. Pictures included. When we confronted our waiter about the fact that we had waited 30min to even we asked what we wanted to drink, he proceeded to tell us we were lying and yell at us. He then went to the hostess to complain and try to get her to back him up. She checked the time we got in and when our first order had been placed, and confirmed it had in fact taken him over 30min to even place our first food order and came to personally apologize herself for the service and her coworkers behavior. He never apologized. We were only offered 5% off our bill for this experience. We will never come back, nor will we be ordering delivery from this place either!! I can't believe I was yelled at and called a liar by my server. Unprofessional, uncalled for, and rude as hell. read more

Sushi is delicious. All you can eat and I think we tried it all. There are also off the menu items. Service was a little slow, but good. The all you can eat for 30.00 is an incredible price. Nice ambiance, I did t think much of the back room. That area had a big annoying light thar was very out of place. Thar said if you are hungry for sushi. .. this is a great stop! read more

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The rolls were so good. I guess our service took too long? We got free crab rangoon. Did not feel like service took too long since it was a busy friday night. But won't complain! read more

Sushi was pretty good. You need to be willing to eat ~3 rolls of sushi for the all you can eat to make sense during lunch and ~4 for dinner to make sense. Good atmosphere and service. read more

Came in for an impromptu date night and wow this place did not disappoint. We had to wait 15-20 mins to be seated it was crowded but I didn't feel crowded once we sat down. We had the fried calamari and at first glance I thought I ordered onion rings because the batter was so thick. Then we share a few rolls. They were absolutely delicious. I didn't do the all you can eat sushi but I think I definitely have to come back to try it. read more

Very great place! Been here multiple times, and have a great experience each time! All-you-can-eat menu is worth imo, servers were very nice each time (have been for dinner and lunch), and staff was very helpful! read more

I'm pretty upset. We order from sushi nova all the time- we even travel a bit just to go there. Tonight we placed a large order (per usual) and there was absolutely zero wasabi in the order. I called the location and the manager said there was nothing they could do since they just closed. I have never had sushi without wasabi- nor do I want sushi without wasabi- I asked for a refund since this order is no longer good to me and she said she needs to talk to the owner that she couldn't do a refund for that.... I'm very disappointed- this order is now a waste. read more

Sushi Nova - Lots of sushi with ZERO wasabi - Sushi Bars Near Me - Orland Park, Illinois

Had dinner AYCE at Sushi Nova and everything was pretty solid. The Fire Dragon Roll and Mango Tango Roll were definitely the standouts--really flavorful and nicely put together. Also enjoyed the avocado salad, miso soup, fried scallop, and calamari--all tasty and fresh. Great variety and everything came out at a good pace. Service was friendly and fast, and the place has a clean, modern vibe that made the whole experience even better. Definitely a good spot if you're craving sushi and want to try a bunch of different things. read more

We tried their AYCE sushi and it did not disappoint. Our server was great as he kept up with our groups demand. The food quality was up to par and they had a great selection from the giant fried oysters to the desserts. We would definitely repeat in a heartbeat. read more

I have been to their sister location in Westmont, so I decided to give this location a try. This location is straight up. They put signs on the door that with all you can eat, if you don't finish, you will be charged. Great way to cut down on food waste! Keep in mind that you can order more if what you started with doesn't fill you up. This location is a lot nicer inside than Westmont. Great friendly service. Delicious sushi. It was a little dark inside, but other than that, I had a great experience. read more

Get here at 1230 on a Monday (bad timing), they close at 1 to get ready for dinner rush. The staff will tell you to hurry and order. I didn't research Food was good, rolls were good quality. The ambiance is a bit dark and the booth we were in looked lived in and that a child was let loose with a pen. This might be a better take out option. read more

Sushi Nova - Philadelphia roll, hokkai roll, Godzilla roll, volcano roll - Sushi Bars Near Me - Orland Park, Illinois

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The imaginative signature rolls make this Asian fusion restaurant worthwhile. One of my favorite was the dancing eel roll. I enjoyed the sauce on it, though some of the sauces used on other rolls were too sweet. What's not to enjoy? The spring rolls were pre-made from a box and I had heart burn later on. I suspect it's the oil that was used. The fish was average quality, which is fine for the signature rolls. I would not order a sushi or sashimi dinner here, just have the signature maki rolls with their sauces. read more

Sushi Nova - Dancing eel - Sushi Bars Near Me - Orland Park, Illinois

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I've been coming here for years and the place never fails to provide top-notch food with quality service. read more

Sushi Nova - From the top, sashimi, nigiri, rainbow roll, angel hair roll, rock n roll roll, Godzilla roll. - Sushi Bars Near Me - Orland Park, Illinois