I am sorry to do because this isn't something I usually do, but I am fearful that someone else will make the same mistake I did. Please don't take your clothes to be altered with Susan. She will act very nice on the phone initially saying she is able to do anything, but she is very unprofessional and rude. First off, she doesn't answer or return phone calls, and when she does, she will be incredibly rude. She told me my dress would be done by Monday, and I called her on that day and she accused me of saying I needed them done by Wednesday, which I know I didn't say because I was leaving that day for my destination wedding. She continued to argue with me for several minutes, which is not what a bride wants to hear 2 days before her wedding. I am not sure if she takes too much on at once, but she needs a better system to make sure things are done on time. I brought my niece/nephew with me to the first fitting who were 2 yrs old and 9 months old. She dropped the F bomb various times in front of them. She told me she knew what she was doing, but the dress did not fit right. She told me to use double sided tape for everything. If I have to use tape all over my dress, what is the point of alterations. I tried calling her twice that night when I got home after I realized how horrible of a job she did and the fact that my dress Smelled of Smoke, but of course she did not answer my call. I was so upset and with only 2 days before I had to leave, I didn't know what I was going to do. Luckily, my finance's aunt who has experience with sewing was my saving grace and able to fix what Susan did. She told me to never go back to her. She said she didn't even hem the bottom of the dress. I was so upset with myself that I trusted going to her. So please please do not take your clothes to her. She is reasonable priced, but it is not worth it. She does an absolutely terrible job and is very unprofessional. I will defiantly learn from my mistake, but I didn't want anyone else to go through what I went through with her. read more