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Services - Susan Cardillo

Car and truck insurance

Life insurance

Homeowner or property

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5 years ago

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8 years ago

Thanks for having good people working in this AllState that gives 110% customer satisfactory!!! Will recommend you to family and friends!!!!

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Review Highlights - Susan Cardillo

I was also surprised to get an email from Susan, who was helping Melanie at the time I sent a question to them.

Mentioned in 4 reviews

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Serengeti Insurance Services - logo-tree

Serengeti Insurance Services

(3 reviews)

I was involved in a hit and run and was extremely upset with the situation considering the car was…read morenew. I was helped by one of the agents, Thuan Tran, who calmly helped me with the issue and made sure I was taken care of. He explained the process that needed to be done and answered all the questions I had. Throughout the process of fixing my car and dealing with the estimator, Thuan would call in to check in to see how I was doing and see if I needed help with anything. I thought that was really nice of him. If you guys want a professional and caring agent who makes all these stressful situations become stress free, I recommend to go with him.

I received a 2017 CoveredCA Renew and Open Enrollment/Dental Plan email from her. I responded…read moreimmediately with an inquiry on Tuesday, she replied on Wednesday. I replied with another inquiry, no respond. I sent a follow up email on Thursday, no respond. I called her office on Friday at 1pm, her receptionist says she's out of the office but she'll be right back, she took a message and got my number and said Wenwei will get back to me when she gets back. No call back and still no respond. 12/5 UPDATE: Wenwei called me this morning and went over different plans. She said she didn't receive my emails. But I'll change my rating to a 4 since she called me back and spent time going over different plans. I will change her rating again to a 5 once we finalize everything. 12/17 UPDATE: Not consistent with good customer service. I ended up purchasing from www.benefitsstore.com (recommended by my board).

Laura Peterson - State Farm Insurance Agent

Laura Peterson - State Farm Insurance Agent

(546 reviews)

I recently met with Laurie, who will be our new State Farm agent. Our former agent retired after…read moremany years, and both my parents and I had been with him for a long time. His staff was wonderful, so I was naturally a bit concerned when State Farm informed us that we would be transitioning to a new agent. Christy reached out and invited me to meet in person to review our policies and discuss any questions or concerns we might have. During my visit, I met with members of Laurie's team, Maria and Kim. They immediately made me feel welcome and were both friendly and personable. Maria carefully reviewed my policies and suggested a few changes that could be beneficial. There was absolutely no pressure to make any adjustments, which I appreciated. She also let me know that my auto insurance rates would be decreasing, which was great news. After our meeting, she promptly followed up by email to answer questions I had about jewelry coverage and provided links to companies that specialize in insuring jewelry. Overall, I am very happy with my new agent and the entire team. The professionalism, responsiveness, and personal attention I received made the transition seamless. I look forward to working with Laurie and her team for many years to come

Sebastian is a champ. super helpful, lowered my current cost and just an all round solid person to…read moretalk with. I didn't feel pressured and he was super personable. great experience 10/10

Susan Cardillo - homeinsurance - Updated July 2026

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