I contacted Jennifer as a new investment property owner in search of a landlord homeowners policy…read more While I had educated myself as much as possible beforehand, Jennifer was extremely gracious with her time and answered every question I could think of without protest or complaint. As I was under a time crunch to get a policy in place, Jennifer worked to turn my request into a binding policy in less than 48 hours, at times working after hours and between clients to do so. Extremely professional, well-experienced, reachable whenever I had a question, friendly, and obviously quick and efficient, I would recommend Jennifer without reservation for anyone looking not just for a broker, but an actual advocate on their behalf.

I have used Jennifer for my personal insurance needs as well as insuring several of my clients…read more She's always so on top of things and helps find the best rate and coverage despite our challenging California insurance market. I definitely recommend giving her a chance to earn your business! Thank you Jen for all your help!

Carrie is my go to person for all insurance options since moved to town of Morgan hill. She will…read morego out of your way to find the best solution suits each family. I have my home $1mil+ plus, multiple vehicle including $100k lucid luxury sedan all insured through Carrie. No job is too small or big for the Hightower agency.

From the owner: Locally owned, family run business founded by Carrie Hightower…read more Together Account Manager Amanda Deloa and Administrative Assistance Linda Conley, our goal is to help families navigate the insurance industry and protect what’s important to them. We provide auto, home, business, life and health insurance. We have over 50 carriers to shop for the best pricing for your individual needs. Hightower Insurance Agency "Where smiles are FREE and Insurance is made easy!"

This place always makes my life easier. My car wouldn't start so I called Lidia for help. She gave…read moreme the number for road side assistance. I was able to do it all online with the help of that number. It was super easy and fast. When the tow came, he was amazing! Instead of towing it to the shop he took the time to jump my car and waited 30 mins for it to charge. That worked! Saved me an expensive trip to a repair shop!

From the owner: CA Lic. #0E80485…read more COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees, Farmers agents are available online or via phone.

came here looking to buy insurance i would not recommend this place because i called no one called…read moreme back, i came in left my info with the receptionist and no call back.

I've been with this agent for over a decade, they are the most professional and knowledgeable…read morecompany I've worked with. I spoke to Wendy today and she gave me a great rundown of what all the categories are about, and her 20 plus years of working there showed. I highly recommend this agent

obviously you should be very concerned about a company that doesn't claim its yelp page…read more Eric wick was great getting my business through lower rates. that's where the customer service ended. I had issues with the insurance company and Eric was of absolutely no help. this guy is definitely on the side of the insurance company. this is the laziest agent I have dealt with. if you want aggravation and frustration, you need to see this guy. give this guy money, get no customer service, get no help with the insurance company. maybe im too old fashioned that I expect an agent to do their job, but im going to keep looking, I have faith anyone will be better than this 'agent.' what a terrible experience

These guys are terrible…read more Poor customer service. PDI is on the "side" of the insurance companies and will not help the consumer. PDI settled a large claim against our HOA without our concurrence that will increase our future premiums. It was a bogus claim! We moved to Farmers! Get your insurance somewhere else.

Stopped by their booth at the Morgan Hill Friday Night Music Event, they were so nice and helpful!!read more

Do you want to be a part of an insurance "family" that looks out for your best interest ? Do you…read morewant someone to take the time to get to understand you and know you ? Do you want to feel like someone is treating you fairly and not just in it for the money ? Oh and a HIGHLY efficient and effective team that responds in record time ??? Then stop here and get in touch with Gabriela and her team to make you feel "at home". From the minute I transferred my insurance to her office I felt like I belonged. Sounds crazy right ? I know, but it's all true. Give her team a call and you will not be disappointed. I'd literally give more stars if I could !

After 45 years with Allstate, I left. Sick & tired of my rates climbing & climbing EVERY SINGLE…read morerenewal. This Office does NOT care about their Clients! Never ever did my agent call to introduce himself! Was given incorrect information from an office worker about the mileage rating & how it works! She told me I had to call back just before the Renewal in order to lower my mileage rating (which definitely effects your fees) I called customer service and told me, no that is wrong! Terrible service! Made me feel like I was wasting their time when I called in. AWFUL!!!!

I have had nothing but headaches with them since day one. I have now switch to another insurance…read morecarrier. I've sent several emails several phone calls asking them to please cancel my coverage and have not received no response. Call the office today asking them that I needed the coverage to end and she explained to me that she would cancel it as of today. Which I'm a little confused because I spoke to their office manager in February, letting her know to end my coverage on a specific date in February that I gave her. Which she said that was perfectly fine and it would have happened but here were in to March and it still has not happened. I had to go in into the application and stop the automatically withdrawal. I don't like giving reviews like this but this whole process has been a headache.

I honestly can't imagine negotiating the complexities of health insurance without Tamara and her…read moreteam - the plans, the paperwork, the terms of coverage, and the fact that all of it is constantly changing is enough to drive anyone crazy. Tamara will keep you sane and covered because she knows health insurance better than anyone. What I find most valuable about Tamara and her team is the level of personal attention and time they extend to their customers. How many obscure deadlines would I have missed had it not been for personal calls and emails reminding me in detail about what needed to be done and when? While handling one's own insurance feels like a right of passage into adulthood, Tamara makes me feel like my mom is still holding my hand through it all, making sure that I'm always covered under the best plan for my needs, and helping me jump through all of the hoops it takes to get there. I have recommended her to family, friends, and clients, and I will emphatically recommend her to you!

I was referred to Tamara by a friend and I have referred her to many people since then. Tamara…read morereally knows her stuff and she is always quick to respond to our endless stream of questions. She has helped us via email and phone calls - super flexible and efficient. She took care of all the paperwork for us and made the daunting and confusing process of choosing healthcare insurance manageable. We couldn't have managed without her! Tamara has taken such good care of us over the years, and I trust her completely. You won't go wrong working with Tamara!

A shout out to Carlos. I had an agent that I could not get return calls from. My previous agent…read moreretired... the new guy was so so. He was in San Jose... not even Morgan Hill. I want3d a local agent. Carlos reviewed everything and showed me how to get a senior discount...

Wish there was an option for no star!! This has been the…read moreworst insurance company we have dealt with. If you want a company that you plan on never leaving then this is the company for you!! On May 10th I decided to go with another company for my auto insurance because I got a better deal. Called the office and spoke with the agent and requested that my policy be canceled and was told sorry you need to send something to us in a written form to cancel your policy with a backup of either you sold your car or the other insurance company you have gone with. So calling you and giving you my information like my policy number and my request to cancel is not good enough for them. Well I never did send them a written document. Months later I get a letter from a collection office for an overdue bill from this agent. Little to say this set me off. I don't think I have had an insurance company put you into collection, normally if you don't make a payment they drop you and cancel your policy. I called the office to have them explain to me why this was done once again I was requested to put in a written format and mail to them my request to cancel my policy and provide information if I went with another company or if I sold my car. When does an insurance company become this involved with your life? This is like trying to get a damn divorce. I suggest you look for another company with better customer service and better rates.

I've been with State Farm for 30 + years but the last few years dealing with Kelly Mandani's office…read morehas been really unfortunate. I should have changed agents a few years ago but I tried to give her office the benefit of the doubt. Staff changes have not been good and I am so very disappointed with this agent and her staff. I can't get a return phone call from Kelly to discuss issues I've been experiencing. Definitely time to change agents!

I recently had to get my own insurance (considering I am a real adult ~ graduated college and have…read moremy own car!) I was really dreading the insurance process because I knew it would be expensive and in all honesty I had no idea what to look for. I received 4-5 quotes total. The other insurance agencies quoted high, were persistent, and didn't explain the costs and/or what I needed. Kelly really broke down the cost for me, answered all of my questions extremely quickly, and the rate was GREAT! About six months into driving my new car, I got rear ended. Kelly was quick to contact me regarding the steps I needed to take, and provide a list of shops that could fix my car. I didn't pay a thing, and my car was fixed within a few days! I highly recommend Kelly and State Farm! :)