I contacted Jennifer as a new investment property owner in search of a landlord homeowners policy…read more While I had educated myself as much as possible beforehand, Jennifer was extremely gracious with her time and answered every question I could think of without protest or complaint. As I was under a time crunch to get a policy in place, Jennifer worked to turn my request into a binding policy in less than 48 hours, at times working after hours and between clients to do so. Extremely professional, well-experienced, reachable whenever I had a question, friendly, and obviously quick and efficient, I would recommend Jennifer without reservation for anyone looking not just for a broker, but an actual advocate on their behalf.

I have used Jennifer for my personal insurance needs as well as insuring several of my clients…read more She's always so on top of things and helps find the best rate and coverage despite our challenging California insurance market. I definitely recommend giving her a chance to earn your business! Thank you Jen for all your help!

Stopped by their booth at the Morgan Hill Friday Night Music Event, they were so nice and helpful!!read more

Do you want to be a part of an insurance "family" that looks out for your best interest ? Do you…read morewant someone to take the time to get to understand you and know you ? Do you want to feel like someone is treating you fairly and not just in it for the money ? Oh and a HIGHLY efficient and effective team that responds in record time ??? Then stop here and get in touch with Gabriela and her team to make you feel "at home". From the minute I transferred my insurance to her office I felt like I belonged. Sounds crazy right ? I know, but it's all true. Give her team a call and you will not be disappointed. I'd literally give more stars if I could !

Carrie is my go to person for all insurance options since moved to town of Morgan hill. She will…read morego out of your way to find the best solution suits each family. I have my home $1mil+ plus, multiple vehicle including $100k lucid luxury sedan all insured through Carrie. No job is too small or big for the Hightower agency.

From the owner: Locally owned, family run business founded by Carrie Hightower…read more Together Account Manager Amanda Deloa and Administrative Assistance Linda Conley, our goal is to help families navigate the insurance industry and protect what’s important to them. We provide auto, home, business, life and health insurance. We have over 50 carriers to shop for the best pricing for your individual needs. Hightower Insurance Agency "Where smiles are FREE and Insurance is made easy!"

came here looking to buy insurance i would not recommend this place because i called no one called…read moreme back, i came in left my info with the receptionist and no call back.

I've been with this agent for over a decade, they are the most professional and knowledgeable…read morecompany I've worked with. I spoke to Wendy today and she gave me a great rundown of what all the categories are about, and her 20 plus years of working there showed. I highly recommend this agent

obviously you should be very concerned about a company that doesn't claim its yelp page…read more Eric wick was great getting my business through lower rates. that's where the customer service ended. I had issues with the insurance company and Eric was of absolutely no help. this guy is definitely on the side of the insurance company. this is the laziest agent I have dealt with. if you want aggravation and frustration, you need to see this guy. give this guy money, get no customer service, get no help with the insurance company. maybe im too old fashioned that I expect an agent to do their job, but im going to keep looking, I have faith anyone will be better than this 'agent.' what a terrible experience

These guys are terrible…read more Poor customer service. PDI is on the "side" of the insurance companies and will not help the consumer. PDI settled a large claim against our HOA without our concurrence that will increase our future premiums. It was a bogus claim! We moved to Farmers! Get your insurance somewhere else.

After 45 years with Allstate, I left. Sick & tired of my rates climbing & climbing EVERY SINGLE…read morerenewal. This Office does NOT care about their Clients! Never ever did my agent call to introduce himself! Was given incorrect information from an office worker about the mileage rating & how it works! She told me I had to call back just before the Renewal in order to lower my mileage rating (which definitely effects your fees) I called customer service and told me, no that is wrong! Terrible service! Made me feel like I was wasting their time when I called in. AWFUL!!!!

I have had nothing but headaches with them since day one. I have now switch to another insurance…read morecarrier. I've sent several emails several phone calls asking them to please cancel my coverage and have not received no response. Call the office today asking them that I needed the coverage to end and she explained to me that she would cancel it as of today. Which I'm a little confused because I spoke to their office manager in February, letting her know to end my coverage on a specific date in February that I gave her. Which she said that was perfectly fine and it would have happened but here were in to March and it still has not happened. I had to go in into the application and stop the automatically withdrawal. I don't like giving reviews like this but this whole process has been a headache.

I've been with State Farm for 30 + years but the last few years dealing with Kelly Mandani's office…read morehas been really unfortunate. I should have changed agents a few years ago but I tried to give her office the benefit of the doubt. Staff changes have not been good and I am so very disappointed with this agent and her staff. I can't get a return phone call from Kelly to discuss issues I've been experiencing. Definitely time to change agents!

I recently had to get my own insurance (considering I am a real adult ~ graduated college and have…read moremy own car!) I was really dreading the insurance process because I knew it would be expensive and in all honesty I had no idea what to look for. I received 4-5 quotes total. The other insurance agencies quoted high, were persistent, and didn't explain the costs and/or what I needed. Kelly really broke down the cost for me, answered all of my questions extremely quickly, and the rate was GREAT! About six months into driving my new car, I got rear ended. Kelly was quick to contact me regarding the steps I needed to take, and provide a list of shops that could fix my car. I didn't pay a thing, and my car was fixed within a few days! I highly recommend Kelly and State Farm! :)

Andrew and his staff go above and beyond my expectations to resolve issues that you may have !! I…read morewould highly recommend Andrew Edwards for your insurance needs !!

The office staff does a decent job and has always been courteous and tried to be helpful…read more Unfortunately, my experience with Andrew Edwards has been very different. Over an extended period, missed deadlines, incomplete documentation, poor communication, and a lack of follow-through ended up costing my business thousands of dollars. It also appeared that he spent very limited time in the office, making it difficult to get timely responses or resolve issues when they arose. In my experience, personal matters also seemed to impact the overall performance and responsiveness of the agency. As a business owner, I expect an insurance agent to be proactive, organized, and dependable, especially when handling commercial insurance. Unfortunately, that was not my experience. There are several insurance agencies in the Morgan Hill area. If you're looking for a professional partner who communicates well and stays on top of important deadlines, I would recommend exploring your options carefully.

This place always makes my life easier. My car wouldn't start so I called Lidia for help. She gave…read moreme the number for road side assistance. I was able to do it all online with the help of that number. It was super easy and fast. When the tow came, he was amazing! Instead of towing it to the shop he took the time to jump my car and waited 30 mins for it to charge. That worked! Saved me an expensive trip to a repair shop!

From the owner: CA Lic. #0E80485…read more COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees, Farmers agents are available online or via phone.