This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

Quick response by email and provided different quotes for an Umbrella insurance…read more so far so good.

Very happy with Acrisure - Jaime was super responsive and helped me with four separate but related…read morepolicies (mixed use rental / homeowners, earthquake, and personal umbrella + excess). Other brokers said they could not find a carrier for some of these and my current carrier on the personal umbrella was excluding critical coverage. But Jaime found solutions for all of my needs with high quality carriers at very competitive prices. Entirely satisfied with the service and will go back to Acrisure with any future needs. Thanks Jaime!

Lidia was exceptional. Very knowledgeable and answered every question I had. With that in mind I am…read morevery satisfied with her service. This made it easier for me to switch insurance companies. And believe me I was with the previous company for a long time.

Five stars for Suzanne Flores! I was in a bind when my current insurance carrier was no longer…read moreproviding service in California. I was working with another agency, who assured me over the 2 months we were in contact that they would make it before my deadline. They did not. By the time I switched to Allstate, I had less than two weeks. Thank goodness I happened to work with Suzanne! She helped me get what I needed, when I needed it. I can't thank her enough and will continue to work with her. I hope you request her too.

My husband and I have been insurance clients of David since September 2020…read more My husband and David use to work together in the Pharmaceutical industry for many years. David always was very diligent with compliance related matters and was up to date on all regulations and compliance related matters related for shipment of pharmaceutical products to various states. Since he is now in the insurance business, he guided and sold two nice life insurance policies to my husband and I in September of 2020, we are truly grateful for his help and are very happy to have these policies. David is truly a very professional agent and person and never mixed his friendship with business, he presented himself with the highest integrity in dealing with my husband and I during the purchase of the life insurance policies. I/we are always happy to refer him to our colleagues and friends for insurance related services, he is simply the best.

Simon is awesome. I found him 7 years ago when. I was seeking medical insurance for my parents. He…read morealways reply to my e mail with answers and advices. He provides top notch services. Very efficient. I strongly command him and continue to refer people to him.

From the owner: Our goal is to assist our clients achieve their financial success by implementing strategies with…read moreinsurance & retirement plans based on our 37 yrs of expertise. We specialize in 401(k) rollovers that will provide you lifetime income. Our staff are also bilingual in Cantonese & Mandarin.

Let's be real. Insurance companies are crooked. My car is getting older every year yet my…read moreinsurance rates are climbing every year despite my excellent driving record. Home insurance is no different. It's required for everyone who possesses a loan yet if you live in a fire zone, you are considered "high risk" and will be expensive, if you can find it. Now if you live in CA, every area is a fire zone. I bet you they even consider Alcatraz a risk bc there are trees on the island. This year I finally decided to put my foot down and look for another company for my Homeowner's bc of the annual price hikes. I called Richard and got a really attractive quote but there were some conditions: 1) I need to install a Moen water flow monitoring device 2) I need to have a gas shutoff device and 3) Need to have an alarm system active which was not disclosed to me when the quote was provided. I felt this was a bit shady since this spending adds ~$600 to the amount I'm trying to save. The Moen monitoring device is not cheap. Since I have a 1 1/2" inlet water feed, I needed to buy the largest one Moen makes which is $500-600 on Amazon. I called around and some plumbers will sell them to you but of course they upcharge you so you're better off buying it yourself and hiring a plumber to install it. For complete transparency this total cost can set you back $2500-$3500 installed. All this device does is monitor your water flow and can shut off the water in case there's a pipe burst. Not very likely tbh but it's just another way Farmers is trying to disqualify anyone who cannot meet their demands. The gas shutoff device was a requirement for all homes built after the year 2000 in CA. My house is only about 5 yrs old which means it has it yet Farmers REQUIRES you to provide proof it was installed by the builder which I could not provide. That's like asking the builder to provide proof that you have 5/8" drywall installed. You know it's there, they know it's required by code yet they are finding another fiery hoop for you to jump through. They would not accept a picture as proof but wanted specific documentation which was impossible to obtain. I called PGE, the city, the builder, the plumber who build the house, and even the manufacturer of the device to see if they could provide this documentation. I spent weeks and finally was able to get the proof Farmers finally signed off on it. Throughout this process, Richard was very helpful. He return my calls and provided advice on how to obtain proof for the gas shutoff. He was actually compassionate about my ordeal and even offered to help pay for a plumber to help me obtain this certification. In the end, I got it figured out but I still stand behind my statement about insurance companies being scammers. They know homes built after 2000 has them installed yet they still force people through this agonizing process. The ones that cannot provide it simply get dropped and they are ok with this. I give Farmers a big fat 0 but Richard So's office a 5. Thanks Richard!

After the following review, Richard So's firm called me and helped me with purchasing additional…read morepolicies. They were knowledgeable and responsive to my questions. --- I have been using Richard So's Farmers Insurance services since 2000. I have a total of 7 policies (home, auto, umbrella, CEA etc.). In the last few months, Richard's team is super unresponsive -even after you do multiple email follows ups or phone follow ups there is no one getting back. I am trying to buy additional insurance policies, and each of these new requests are assigned to different people and even after numerous follow ups and email to Richard, no timely responses are provided. I am concerned about how this company will respond if I get into an accident and need a body shop referral or need a follow up on renewal of my existing policies, because the company is not even responding when I am requesting to buy additional policies.

It is without hesitation that I highly recommend Catherine Chen & Jessica Lopez-Garcia for their…read moreoutstanding insurance services. After 6.5 years of remaining a faithful customer, I have thoroughly enjoyed their excellent services, and I completely trust them. I have been treated fairly and honestly when consulting with them regarding any needs or questions that I may have. I am always informed of whenever I am eligible for any discounts; especially when considering my 6 policies where I am getting the most value for my money. I also find the parking that is adjacent to the office to be so convenient, please see photos. I am completely satisfied with their professionalism and insurance products, and I look forward to renewing all of my 6 policies every year!

Jessica was incredibly helpful, professional, and responsive throughout the entire process. She…read morewent above and beyond to assist me with my insurance needs, and made everything smooth and stress-free. I highly recommend working with her!

This review is about a specific person; Sharon! This is not to take away from Cheryl Ching, who is…read morea very kind person, empathetic and professional. "Ok, but this is about Sharon"... For the last couple of years my wife has been dealing with a number of headaches as the trustee of her parents' trust. Some of you may be able to relate to this. As a result of this, many institutions have been a large part of this headache but not with this State Farm Office! Sharon has helped my wife with her kind and humorous style (Sweet & Soft Spoken) well before all of the issues we are currently dealing with. If you are lucky enough to connect with Sharon, consider this a 4-leaf clover piece and be thankful. Thank you Sharon & Cheryl!

I can't say enough about this office & how wonderful & professional there staff are …read more.. I been dealing with Sharon for over 9 years .I have all our family cars & home insurances with them . The rate I get is not cheapest always compared to other companies but the service you receive from this office is AAA + excellent I definitely recommend if u need any kind of insurance coverage as far as renters or home or auto call Sharon up , she is one of the staff but am sure the other ladies could help u get a great rate as well . But the experience I have received from Sharon personally is the only reason I stayed with statefarm as long as I have & I tell all my friends and family to go there ... THANKS A MILLION for all your amazing customer service

From the very beginning of our working relationship, Carey has gone above and above to provide top…read morenotch customer care. I say customer care because she goes above and beyond service. She truly cares about her customers and it shows in all she does. To anyone in need of an insurance agent, Carey gets my highest endorsement! Thank-you, Carey!

Great service. Insurance is a minefield of issues, but Carey is there to handle all that. She is…read morevery clear and frank on explaining the details. This is a personal relief for me.