This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

SUZANNE FLORES was very helpful and very cooperative. She is veey knowlegable on subject matter…read more Thanks Lingan

Suzanne Flores is very knowledgeable and her service rendered was excellent. she is very…read moreknowledgeable on the subject matter. thanks Lingan

Candice's team as always super helpful. Jessica in particular was great at handling my bonehead…read morequestions without making me feel like an idiot.

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

Oleg is an absolute gem. I was referred to him by my mortgage broker, and I couldn't be more…read morethankful. Insurance can be tricky on its own, and my situation is a little more complicated than most. Oleg has taken the time to walk me through all of my options, even suggesting that I not purchase some coverages, as the existing policies I had were more financially beneficial. He is ethical and honest, as well as compassionate - sometimes insurance digs into sensitive topics, and he has handled it all with grace and the utmost respect. I highly recommend contacting Oleg with any of your insurance needs - even just for a second opinion or comparison quote - I think you'll be pleasantly surprised!

I could not be happier and more appreciative with Oleg's services. He is an excellent expert in…read moreinsurance matters and knows the industry's ins and outs like no other. Not to mention his personality - he is absolutely dedicated to helping you best way he can. I had a very tricky situation where I got into an accident, and my insurance policy at the time has lapsed (AAA) without my knowledge. AAA denied my claim, my AAA agent had no interest in helping me. Police report at the time of the accident could not determine fault. Other party was claiming I ran a red light, even though I did not - and, inevitable, other parties' insurance made me at fault of an accident. Other party started to look for a lawyer to sue me for "physical damages" to make some money. Thankfully, I was introduced to Oleg. He helped me every step of the way to fight this decision. He evaluated police report, reviewed communication from the other insurance company, and compiled letters for me that helped to prove that the other party was at fault, and revert the original decision of the other party's insurance. His professionalism, guidance, and understanding of the system, helped me avoid lawsuits and lawyer bills that would put the future of my entire family at risk. Oleg was on my side, guiding me in this battle every step of the way. I am in the process of transitioning to Farmers insurance now, so he can be my agent for years to come. Would give more stars if I could!

Jill has gone above and beyond to help during a stressful time of trying to close on our home loan…read more We urgently needed help and learned that when you purchase Allstate insurance on the website, you're not assigned to an agent so there's no immediate assistance. Updating my information online, it says it would take 7 days to process, which is too long when we're on a tight deadline for closing. Jill was recommended to me and she has been phenomenal. She's very prompt in answering my questions, making me aware of things I didn't know and going above and beyond in general. My policy isn't even under her, but she still did whatever she could to help get my issue resolved. The person who recommended me to Jill literally said that they've stayed with Allstate just because of the excellent service Jill provides.

I had sent Jill a pretty complicated insurance portfolio to quote, and within 24 hours she turned…read moreit around and had some really good suggestions on how I could optimize or improve my coverage for little to know out of pocket. She was extremely responsive and would recommend her to anyone.

I was a walk-in for a vehicle registration. In and out in 5 mins. Seriously. Can you imagine that…read moretimeframe at the DMV? Pfft. Nope. Not even with an appointment that you set 6 months in advance. I left very impressed. Highly recommend!

Best service and fast the cuotes for insurance good prices and registration fast service one at the…read morebest services

I've been with Cathy for a little over a year and I am so happy I've had the opportunity to do…read morebusiness with her. When I purchased my first car, she was very helpful through the entire process and was able to explain to me all my paper work, since insurance is a foreign language to me. What I love about Cathy is her exuberant personality. I love dropping off my monthly check for my insurance payment to sit down with her and chit chat. She truly cares about her clients and she remembers each and every person- you are not treated like you are a number or commission. She is very professional. Her assistant is also very personable and the two compliment one another to have a success business. As for the other post that was so negative, I wanted to inform you, her sign informs you that she is available by appointment only on Saturdays.

I met Cathy thru my ex-husband some 20+ years ago and even though I have gotten divorced and moved…read morecities, I stayed with Cathy as she is the nicest agent you can have!! She gets me the best deals and gives me the real practical scenarios straight up without any BS so I know what I'm getting into. She's never offered more this or that like a salesman and she is always quick to respond to my needs whenever I have any inquiry. When I got into my first car accident a few years back, Cathy has always been there to help me through the process. She is kind and compassionate and I cannot rave enough about her.

My wife and I are very fortunate to have Randy and his team take care of us - from providing…read morecoverage on our car, home, life, personal belongings, and an umbrella policy. Randy's team has always been attentive to our needs and Randy has made himself available to answer questions or concerns we had whether it's for claims, over a current policy, or just curiosity for new coverage. The important thing about purchasing a policy is finding a plan that fits - both in budget and in application, and Randy's team excels at that.

After paying State Farm for homeowners insurance for 50 years, we recently discovered water damage…read moreand mold in a bathroom. We found that State Farm does not cover water damage or mold 99% of the time. Our claim was denied and Chang's office made no attempt to change the claim adjuster's decision. I'm looking for a new insurance company now

My agent Nathan has been exceptional!! He has gone above and…read morebeyond to answer all my questions, and is always so quick to respond. He makes dealing with insurance 100% stress free. Highly recommend!

I've been working with Frank insuring my cars, house and umbrella for the past 5+ years…read more His service is top notch, his prices are competitive and he is just overall great and a true professional. No matter what the issue was and at what time - he was there to assist over phone / text / email. All changes were prompt, refunds processed immediately upon changes. This is the guy you want to take care of you!

I've been with Ludwig and Fawcett for 30 years and they have helped me with my auto, home, and most…read morerecently Kelly helped my locate motorcyle insurance. She is very friendly and knowlegable, as is their entire staff.

First off, I had never heard of an insurance broker and had been using AAA for my policies for…read moreyears. After getting rear-ended on a freeway two years ago and having to call for various follow-ups on my claim, I never spoke to the same person twice which was frustrating and made the whole process more exhausting and draining during an already stressful time. ANYWAY, nearly a year ago, my mother recommended Ludwig & Fawcett so I spoke with Judy, my mom's broker, who connected me with Molly and I cannot say enough good things about her and her service. Molly has been absolutely fantastic, incredibly communicative, and she has the patience of a saint. As my insurance needs have grown, she has answered all of my many questions about different policies, limits, add-ons, etc. When issues have come up with renewing my policies (gotta love these wildfires), she has gone above and beyond to find policies that will work to meet my needs. I am an insurance novice and honestly, have usually found insurance policies a bit daunting but Molly is so gracious in explaining and answering (and re-answering) my questions. I feel so confident about her services and my new policies, it's been a relief. I cannot recommend Ludwig & Fawcett or Molly herself highly enough. THANK YOU!!