I saw Dr. Brown after finding her on her social media and learning so much from her videos. She was…read moreable to help me with my concern and I highly recommend her

I saw Sarah Carrasco, PA today. I had a facial abscess that was not completely healing and was…read moreconcerned about long term scarring on my face. Sarah was very reassuring, caring, and without hesitation, stated her plan of care. I admire her professionalism and knowledge base and as a result, she made me feel better than I have in a couple weeks. Thank you Sarah.

I've been going to Carilion Dermatology for almost two years now, and I'm TOTALLY impressed with…read moreboth their care and knowledge helping me through. Dr. Karla Guerra is extremely knowledgeable about my condition, and had new info on stabalizing it. What a addition !!!! Lisa, their medical assistant is helpful and amazing 2X a week assisting me, Thank you all !

A while back I received notice that a privacy breach had occurred at this practice and health…read moreinformation was compromised due to "employee losing laptop linked to this practice " HIPPA violation. And never received any notification that the violation was addressed. Not comforting, no follow up. Confidence gone. So I changed practices.

I've been seen by Dr Divers, Terry and Patricia and they all are so knowledgeable and professional…read more I've been going here for about the past 10 years and am 100% satisfied. And hey...they are all beautiful women too!

Dr. Alouf is a phenomenal doctor! He is warm, knowledgeable, compassionate and a very talented…read moresurgeon. I felt so comfortable working with him and am beyond thrilled with my results! I sent before and after pictures to all my friends and they are all wanting appointments! His staff (Anesthesiologist Dr. Steve, Amy, Tracey, Stephanie, Amber, Helen, Kailey, and Bella) were all so friendly and took great care of me every step of the way! I had a fantastic five star experience!

Stacy was awesome!!! She took my temp before entering the building and asked several questions to…read moreunderstand my skin care needs! Thank you for a wonderful chemical peel I will be back!

All this office cares about (Brandon Road location) is money. If you cant pay cost upfront they…read morewill refuse to see you. Bad thing is they let you come in for your appointment before they tell you this and then if you cant pay the entire amount due they will refuse your care even though you are already there for the appointment. My family will never go back there and I hope if you are looking for a dermatology clinic you seek care elsewhere.

Absolute ineptness. Slow or no responsiveness to phone calls and messages. Continuously sending…read morewrong scripts in to pharmacy. Takes forever to get corrections made. Frustrations galore.

My wife and I both have skin problems from exposure to sun and Angie has been a lifesaver!…read more She takes time to check everything and has even spotted situations that we were unaware of. We have never had to wait for service and we are happy to recommend Angie to all of the people we know who are looking for caring dermatology service.

Really nice, every time I go they are on time and everyone's really kind. Always ready to answer…read moreany questions I have an accommodate anything I need, and they are always able to fit me in when I need an appointment.

Worst office in the Eastern United States. In the office I asked 3 times and my husband asked…read moretwice if everything the doctor was spraying was included in office visit and he assured us FIVE times that it was and it did not matter how many spots he sprayed if they were precancerous in his opinion. We then got a bill that they billed our insurance over $900.00 and when we paid everything except the $428.00 that he told us was included in the $190.00 office visit we appealed the charge that we were lied to about. They came back saying we still owe the $428.00 in addition to everything we paid. One visit to this horrible office was over $1200.00 with their bill and the biopsy bill and the reading of the biopsy. One biopsy should not have even been done. Will never come back to Carilion dermatology.

I have been a patient for yrs here I go back yearly just to keep up with my skin in the same good…read morecondition Staff if very customer friendly

The PA-C I saw here was always very nice and helpful and the staff was friendly, but the wait times…read morewere insane, and the staff made an error in scheduling one of my appts that resulted in two more months of the treatment plan I was on at the time. Those issues always annoyed me, but I finally left after checking in for my appointment one day only to be told that it had been moved to later in the month. I was confused at first, but after asking several questions, the front desk staff admitted that they mailed me a letter notifying me of my appointment change. A letter! When I told them I never got a letter, they looked at their records and saw that they'd accidentally sent it to my old address, one that I had 100% updated with them after getting married. When I told them that I'd now lost some of my PTO by not being told that my appointment was cancelled, one receptionist said to the other receptionist "oh make a note that she'd prefer to be called next time instead of getting a letter" ....yes, please call me if your office is cancelling my appt haha. I made an appt with a new office later that day.

In May this year, I relocated from Austin, TX to Roanoke; ATX finally became so prohibitively…read moreexpensive (like, $2K and up for a cracker box 450 sq ft Studio apartment--even over $6K/month if it's labeled "Luxury") that the offer of affordable housing from Virginia blood kin became a deal I could no longer pass by--so here I am. In a fascinating interplay of synchronicity and serendipity, I was online constantly doing the Indeed & Jobcase employment search, and I blundered into a very sharp health insurance broker who coached me into getting both Medicare and Medicaid full coverage. Since I lost my choice gig in Austin when my boss passed away at 90, here I am suddenly being "poor enough" to have what seems to be sort of a Rolls Royce insurance coverage--for now. Following the sage advice of a doctor pal in Santa Fe, I've been seeing as many specialists as possible while I still have this phenomenal coverage to do a sort of 50,000 mile check up on my body, and one of the forays into health sleuthing led me to a session with Dr. Mariana Phillips. It was determined via a recent biopsy on chest markings at Carilion Dermatology that my pectoral "dark sun spot" was indeed malignant skin cancer, and the next stage was to do 2 more invasive tissue excisions to further analyze my health prognosis; for decades, I've been a deep tanning sun worshiper, so here I am. The good news: thus far there's ample evidence my immune system over the years silently fought back against the malignant cells, killing off a lot of them. There's still a nest of cancerous cells surrounding the now excised dark spot, but they're apparently not actively reproducing, and my lymph nodes seem to be free and clear. I await the latest biopsy results with a strong sense of optimism. Dr. Phillips is yet another Carilion-related physician who possesses a degree of excellence and integrity as good as any medical professional I've ever encountered across decades of growing up in Houston and living in Austin. For real. She has a very warm and engaging personality, and her eyes are brimming with intelligence, not unlike my late father's, who was a brilliant scientist. She was assisted by a med tech named Jarret (who expertly conducted my initial biopsy a few weeks ago at Carilion Dermatology), and together they painlessly cut into the two target sites on my chest, one large enough as to look like a stitched-up war wound upon completion. Rounding out this medical dream team was the nurse Teresa, whose friendliness and integrity seem to be the norm for all Carilion people. It's so wonderful to be surrounded by medical professionals at the top of their game. As I await the results from the latest procedure, I am abundantly thankful my dumb luck connected me with Dr. Phillips and her team. I am supremely confident that I'm in the best possible hands for attacking this potentially life-threatening issue, and as ever, this giant medical group called Carilion continues to wow me with the relentless excellence and integrity of all their people I've encountered thus far. The added bonus: Dr. Phillips is a genuinely nice person with a great sense of humor, she patiently answered in detail all of my medical questions, and she's a genuine pleasure to be around. Three cheers and two thumbs up for Carilion--and Lucky me!

I had the blue light treatment and it went well. The exception was that they are now billing me for…read morea tiny tube of ointment used in preparation for the treatment. Apparently my healthcare plan is saying it should be covered by my prescription coverage. Now I have to call and try and work with them, or pay $848 out of pocket.