I was condescended to, bullied and threatened here today by a sales person and it was so shocking I…read moredon't know what to say. This dude was so instantly nasty to me, dismissive, condescending, just awful. I literally don't even know what I did wrong but try and buy a stack of books and try to get a discount cos I was buying a whole stack! Never ever before met a rude person here in the twenty years I've been coming (since before ravens stadium was built and they were across the street). I've bought thousands of dollars worth of appliances here (2 $500 stoves, a $1000 fridge, two dishwashers, and two washers and dryers), not to mention hundreds upon hundreds worth of lumber, trim, windows, doors, miscellaneous hardware, etc. I bought 400 dollars worth of upholstery cloth one time alone. I come in, I don't mess around, I know what I need and I am a friendly nice customer. (Because they use your phone number when you buy, also? they should be able to SEE this). I was buying BOOKS. Books are not their main business (and to be honest their prices are so out of scale it's crazy compared to thrifts--10 dollars each for a used hard over cover book from the 80s? I think there was one vintage item or two--I collect golden book kids encyclopedias) In the past they've basically tried to GIVE me books I wanted to buy! I wasn't buying anything from the "special glass cases. I asked Josh what they could do for me on these 20 books that I promise no one wants. (I promise). I picked up so many cos I have always been given a little break on stuff here! It's literally the way I thought they do business!!!! Nope. Not a single red cent. Off ANY book EXCEPT one they wanted 20 dollars for that didn't cost 20 new! (No it was not old or vintage!) I had 100 bucks of books in my cart he couldn't do 80? He wouldn't even discuss it and when I was frankly totally taken aback by this since it's so counter to EVERY EXPERIENCE IVE HAD THERE FOR OVER 20 YEARS--he threatened to call security on me!? For trying to bargain?????? These were all crap books. I want them for myself and to show my husband AND I make art from them. I'd have paid literally 10 for every set of four of these books at thrift. They wanted 10 and 15 dollars EACH. It wasn't just he wouldn't deal at all on price. He treated me like a criminal for no reason at all. He had his hand on his walkie talkie and when I kind of laughed just thinking he was driving a bargain he said he was going to call security on me!!!! He did this because I had the temerity to say "come on, not any discount at all? I'm buying in bulk!" And I mentioned I've never had them not come down on price on anything ever! I am a short, friendly 53 year old mom. fyi. What the living heck is going on with this place? It was SUCH an unpleasant and weird experience. I feel horrible. I will take my business to loading dock.

I entered looking for a book case, which i found, amidst all the treasures of Baltimore. I almost…read morepurchased outdoor furniture (it was December), a church adornment taller than my roof, some medical supply equipment, and a desk. None of which i need. Relax, I only bought the bookcase, but it could have been trouble... Definitely going back when it's warmer! Bring a coat and coffee! Bathroom is inside!

Even though this review is being posted during Covid, it's an overall review based upon all visits…read moreover the last two years. Overall, this place has a great selection, but mostly really high prices for a thrift store. The good: This place is well stocked and organized. The employees are generally friendly and helpful. The parking lot is huge. Donations can be dropped off in the rear of the store. The bad: The pricing-- Restore seems to try and charge retail price for each item regardless of condition. Restore will not "haggle" even if the item is damaged. This place would easily earn 4 or even 5 stars, but the pricing feels way out of line for their mission of building community and offering "prices well below retail". On a recent visit, there was a $10 Ikea chair tagged for $25 and several Walmart items with $1.00 tags still on them priced for 5 times as much.

Employees were very nice and helpful also.. I found out they had two levels first and second…read morefloor.. and a very nice selection of furniture and other household items along with some used tools in construction supplies of different sorts

2-1/2 minutes of waiting at the register while 4 employees stood by the door chatting and two made…read moreeye contact with me. I timed it! Once the woman working the register was sent over by another employee (who had apologized for the wait) she didn't say hi, barely vocalized the total owed, and slammed my card back on the counter like it was a bother to have to ring me up. Their selections are reasonable, not as good as the goodwill on bel air road in perry hall, but the attitude is not worth dealing with here!

I'll give it 4 stars. This Goodwill is across the street from a Salvation Army store which, by…read morecomparison, is pretty weak. The Goodwill, however, isn't bad at all. It's a bit more organized than its competitor, and the inventory seems to be a bit better. Furthermore, I feel like I've made better finds in regards to vintage housewares and vinyl records (I walked in and someone had just dropped off en enormous collection of electronica and house, a lot of which was new and/or sealed). It doesn't have as much furniture, but I'm okay with that - most donation stores have awful, battered furniture. This store certainly specializes in clothes and housewares, and definitely feels a bit cleaner than Salvation Army.

Store is kinda on the small side. The ramp to get to the store is long and excellent…read more We were there to find something to wear for Halloween and I managed to find a long sleeved cheetah print dress... now if only I can find my cat ears, I'm all set. There was quite an interesting assortment of knickknacks. A second room houses the electronics, frames, tools, mirrors, and a tiny selection of furniture. A fun outing but not a store I'd choose to visit again.

This review is for the drop off service only!…read more The gentlemen who staff the drop off are usually nice and helpful. They unload everything for me. They engage in minor small talk while they work. I've even gotten a smile or two! ;-) I've seen the negative comments and I must say that those donors are the problem, not the staff. If the drop off is closed, move on and find some place else. Closing time is closing time, especially when you've been working outside! You were late and that's on you! Give the staff a break and quit your whining!

It is one of my favorite haunts. I have found some of the most beautiful and special items and…read morealways a fabulous price. Highly recommend the place and I do so a little selfish just save my things when you get there lol

Great thrift store for furniture and misc items. Some very unique finds with good prices.read more

This is a great thrift shop that you can find some real deals if you just look. They have a…read moreconstant flow of items that come and go so grab it while you can. They also always have tags that are a different discount amounts 25%, 50%, and 75%. It rotates the different percentages each week so check the board when you walk in. As other reviews say, there are no clothes at this location and you should be sure to visit the furniture store and also the home goods section. The store is very well organized and clean in comparison to a lot of thrift shops.

Update They no longer sell clothes, accessories, purses,…read morehas, or hats. I was looking for jackets and active wear for the spring. To my dismay, they stopped selling them. They've given away the majority of the clothes by now. Their reason was that they weren't profiting in sales. Now, the warehouse has a more open layout. The first warehouse sells housewares that's ridiculously overpriced. Depending on the day, they'll have a market down sale according to the color of the price tag. Like yellow tags are 50% off. It was still expensive, and I was looking for a rice cooker to no avail. I saw a used Hamilton Beach crock pot for $30?!! No sales, like that's pretty steep, despite that someone donated and its used! The majority of staff are nice and helpful. I'm just disappointed that they don't do clothes anymore, and don't like their mark up tactics. Best time to shop here is follow them on IG, see which color tag is on sale, and shop.

Hi I found the store to have great prices and a variety of items to select from. The customer…read moreservice was courteous and helpful.

Super clean, friendly employees, great selection and usually fun customers. Prices have gone up…read morelike everything and everywhere else but still love GW

We stopped by to make a donation of some household items. The donation center is at the side/back…read moreof the store. After we had finished making the donation, we went inside the store just to check it out and was surprised to see it was very well stocked and full of people trying to look at clothing and household item deals. There are many new stores in that strip-mall that we need to check out also.

Fabulous bargains. I've never lived there without a lot of hidden treasure. I found a picture for…read more$15 of things in my dining room and it looks like $1000 picture.

My sisters 65th birthday was a few weeks ago and I wanted to make my present memorable so was able…read moreto make a donation in her name! She was so touched by this because she received a nice note from A Wider Circle explaining what the group did and who they helped. A thoughtful organization!

A wonderful place to donate. They make good use of the items (which they need is listed on their…read morewebsite), supplied directly to immigrants and those who are formerly homeless. Extremely efficient and pleasant drop-off of items.

This store is Great! I scout all the thrift stores in local area and anymore there is basically…read moreJUNK! They had Nintendo Games I haven't seen since the 80's. I bought a Scuba suit and a country table for $18! Store was smaller, but they have furniture , just ask them. To all Thrift Store scouters go there! Oh, you will always met with a friendly greeting. A+