So this place was pretty cool, but really didn't have what I was looking for. If you have a lot of…read morespace for furniture, are doing a big home project, or are into furniture refurb, I would definitely recommend Second Chance. Unfortunately I don't fit into any of those categories. Also, it's annoying there are so many faux plants in there and none are for sale. What's the point?

I was condescended to, bullied and threatened here today by a sales person and it was so shocking I…read moredon't know what to say. This dude was so instantly nasty to me, dismissive, condescending, just awful. I literally don't even know what I did wrong but try and buy a stack of books and try to get a discount cos I was buying a whole stack! Never ever before met a rude person here in the twenty years I've been coming (since before ravens stadium was built and they were across the street). I've bought thousands of dollars worth of appliances here (2 $500 stoves, a $1000 fridge, two dishwashers, and two washers and dryers), not to mention hundreds upon hundreds worth of lumber, trim, windows, doors, miscellaneous hardware, etc. I bought 400 dollars worth of upholstery cloth one time alone. I come in, I don't mess around, I know what I need and I am a friendly nice customer. (Because they use your phone number when you buy, also? they should be able to SEE this). I was buying BOOKS. Books are not their main business (and to be honest their prices are so out of scale it's crazy compared to thrifts--10 dollars each for a used hard over cover book from the 80s? I think there was one vintage item or two--I collect golden book kids encyclopedias) In the past they've basically tried to GIVE me books I wanted to buy! I wasn't buying anything from the "special glass cases. I asked Josh what they could do for me on these 20 books that I promise no one wants. (I promise). I picked up so many cos I have always been given a little break on stuff here! It's literally the way I thought they do business!!!! Nope. Not a single red cent. Off ANY book EXCEPT one they wanted 20 dollars for that didn't cost 20 new! (No it was not old or vintage!) I had 100 bucks of books in my cart he couldn't do 80? He wouldn't even discuss it and when I was frankly totally taken aback by this since it's so counter to EVERY EXPERIENCE IVE HAD THERE FOR OVER 20 YEARS--he threatened to call security on me!? For trying to bargain?????? These were all crap books. I want them for myself and to show my husband AND I make art from them. I'd have paid literally 10 for every set of four of these books at thrift. They wanted 10 and 15 dollars EACH. It wasn't just he wouldn't deal at all on price. He treated me like a criminal for no reason at all. He had his hand on his walkie talkie and when I kind of laughed just thinking he was driving a bargain he said he was going to call security on me!!!! He did this because I had the temerity to say "come on, not any discount at all? I'm buying in bulk!" And I mentioned I've never had them not come down on price on anything ever! I am a short, friendly 53 year old mom. fyi. What the living heck is going on with this place? It was SUCH an unpleasant and weird experience. I feel horrible. I will take my business to loading dock.

Employees were very nice and helpful also.. I found out they had two levels first and second…read morefloor.. and a very nice selection of furniture and other household items along with some used tools in construction supplies of different sorts

Went in to look around for some materials for my garage and some of the young guys working there…read morewere very helpful until some arrogant manager came over and sarcastically asked them what they were doing. I had asked them for 12 sheets of luan and they needed to be in good shape because I was using them on an exposed ceiling. The manager came over and I told him I needed them undamaged and he look at me with a very disrespectful stare and said that I was funny.... He was very ignorant and wasn't happy the staff were helping me. I checked over the luan that they pulled for me and a few were damaged and I didn't want to waste time having them put them back and get other ones so I told him I didn't want them and he can put them back. I just went to Home Depot and got the same thing in pristine condition for $0.50 more per sheet. They are overpriced there and management is horrible so goto another location or the Loading Dock in Baltimore. I buy stuff there and management is helpful and not ignorant.... He should be fired and never work in customer service or management of any type.... I hope he reads this. I am sure all of the staff know who I am talking about and they share my comment. He was probably in his 50s and had some crazy red or reddish blonde hair.... He had this crazy look on his face like he was always mad.... Steer clear...

2-1/2 minutes of waiting at the register while 4 employees stood by the door chatting and two made…read moreeye contact with me. I timed it! Once the woman working the register was sent over by another employee (who had apologized for the wait) she didn't say hi, barely vocalized the total owed, and slammed my card back on the counter like it was a bother to have to ring me up. Their selections are reasonable, not as good as the goodwill on bel air road in perry hall, but the attitude is not worth dealing with here!

I'll give it 4 stars. This Goodwill is across the street from a Salvation Army store which, by…read morecomparison, is pretty weak. The Goodwill, however, isn't bad at all. It's a bit more organized than its competitor, and the inventory seems to be a bit better. Furthermore, I feel like I've made better finds in regards to vintage housewares and vinyl records (I walked in and someone had just dropped off en enormous collection of electronica and house, a lot of which was new and/or sealed). It doesn't have as much furniture, but I'm okay with that - most donation stores have awful, battered furniture. This store certainly specializes in clothes and housewares, and definitely feels a bit cleaner than Salvation Army.

Store is kinda on the small side. The ramp to get to the store is long and excellent…read more We were there to find something to wear for Halloween and I managed to find a long sleeved cheetah print dress... now if only I can find my cat ears, I'm all set. There was quite an interesting assortment of knickknacks. A second room houses the electronics, frames, tools, mirrors, and a tiny selection of furniture. A fun outing but not a store I'd choose to visit again.

This review is for the drop off service only!…read more The gentlemen who staff the drop off are usually nice and helpful. They unload everything for me. They engage in minor small talk while they work. I've even gotten a smile or two! ;-) I've seen the negative comments and I must say that those donors are the problem, not the staff. If the drop off is closed, move on and find some place else. Closing time is closing time, especially when you've been working outside! You were late and that's on you! Give the staff a break and quit your whining!

It is one of my favorite haunts. I have found some of the most beautiful and special items and…read morealways a fabulous price. Highly recommend the place and I do so a little selfish just save my things when you get there lol

Great thrift store for furniture and misc items. Some very unique finds with good prices.read more

I only had 2 beds to donate and I was so glad to find an organization that would take them for a…read morereasonable price within just a few days. The gentlemen that came to the house were punctual, pleasant, and kind. A pleasure to deal with this organization.

The BEST! Eddie and Jackson were wonderful. They came on time, were polite, and personable. To me…read moreit was a big job but they made it seem like nothing. Thank you. lbs

Hi I found the store to have great prices and a variety of items to select from. The customer…read moreservice was courteous and helpful.

Super clean, friendly employees, great selection and usually fun customers. Prices have gone up…read morelike everything and everywhere else but still love GW

Always have great clothes and always have the best prices. Love going on Mondays. Employees are…read morealways helpful and very nice. I always find greys bargains.

Always clean and organized, clothing is fairly priced and I don't ever really see anything…read moreoverpriced or poor condition.

I absolutely LOVE a Wider Circle! They are super friendly and kind people who work here. I met Leo…read more- the manager - who gently removed the Dormeo King Mattress topper and King sized bedframe from my vehicle. Leo was so very friendly and helpful. I will now donate here as they truly put your gently used or new goods to great use for others in need. They also will pick up gently used furniture and other household items if you submit a request. They also provide a receipt for tax or other purposed. God bless these kind souls !

My third time trying to donate and turned down. Apparently a 3-year old velvet loveseat I bought…read morefrom Article does not meet their "dignity standard". I saved up to buy that piece, and thought a family in need would get good use out of it. Very disappointed.

This store is Great! I scout all the thrift stores in local area and anymore there is basically…read moreJUNK! They had Nintendo Games I haven't seen since the 80's. I bought a Scuba suit and a country table for $18! Store was smaller, but they have furniture , just ask them. To all Thrift Store scouters go there! Oh, you will always met with a friendly greeting. A+