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    Surprise Party Bus

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    4 years ago

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    3 years ago

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    4 years ago

    On schedule, prompt, courteous service. Beautiful sedans professional service, affordable.

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    AZ Ultimate Party Bus Rentals - #1 Party Bus Rental

    AZ Ultimate Party Bus Rentals

    (3 reviews)

    This review is long overdue and deserved. We hired Shansan for two dates in March to shuttle our…read morewedding guests to and from 2 events we were having. Since everyone was traveling to Scottsdale for our wedding we figured having transportation would allow everyone to fully enjoy our wedding and pool party. After sending numerous emails, text messages and receiving photos of the bus to be used to shuttle our guests, we signed the agreement. Fast forward to the day of my wedding and I'm in the desert, having photos taken with my family and the bus driver calls to inform me he's at the pick up location but the air conditioning isn't working. There was not a back up plan he said and nothing we could do to remedy the issue. The guests were picked up and then began to inform me of the lack of air conditioning, ripped and dirty seats and the driver hadn't even bothered to open the windows of the bus. This was not the bus Shansan the owner sent me photos of either. I tend to think they knew the AC was broken because the driver of this supposed luxury party bus company showed up in gym shorts and a t-shirt to deliver my guests to a wedding at Troon North. The driver also didn't have directions or a working cell phone to navigate to the venue. My guests had to provide that as well as their own music...on a so called luxury party bus. After hearing from our guests that they didn't want to take the bus again, I contacted Shansan to say we'd like to speak about the final remainder due. Instead of responding he promptly charged our card for the remainder and went silent. After weeks trying to gain a resolution I finally got ahold of this James guy who strung me along on numerous emails stating he is working for someone who bought the company and if I am patient we will have a resolution - but make sure not to write a social media review or there will be no resolution. Honestly, I think James is actually Shansan and the change of ownership is a hoax. I think they were hoping I would eventually forget and not proceed in this manner. Needless to say, there was no resolution - we did not receive a refund and after sending them one final email last week to give them one last chance, there is not a response from Shansan or James or anyone. All I have to say is buyer beware!

    Took care of us for my friend's bachelor party. Bus came on time, was clean and comfortable. Great…read moreprice, dope bus and awesome driver. Nonstop party

    Jacob Transportation - Pick up for the birthday party

    Jacob Transportation

    (26 reviews)

    All I can say is wow! The party bus we rented with Jacob Transportation was worth every single…read morepenny! From start to finish, communications were great. We rented this bus for my sister-in-law's 50th birthday party and it did not disappoint. Sound system was great as we rocked out to our personal Spotify playlist. Absolutely loved and utilized both stripper poles. Probably not wise considering all of us were in our 40s and 50s. Once in a while, you gotta toss caution to the wind and just go wild. They had plenty of water and ice on board and they greeted us with birthday balloons and a carpet for the birthday girl to enter the vehicle. There were only 10 of us along with a cooler that we brought and some food but it could've easily have accommodated 18 to 20. This business could not have been any easier to deal with. They responded to all of my questions timely, and sent pictures of the party bus when asked. Jacob Transportation, thank you so much for making our day absolutely memorable! Birthday girl was happy and so were we!

    We had sooooo much fun with the Limo! This was the highlight of the trip as it was a surprise to…read morethe rest of the girls. There were 15 of us and we all fit comfortably. We could have squeezed a few more but this left room for dancing lol They provided the plenty of mixers and glasses for us as well as candy. We did bring some of our own liquor and I believe they provided some bubbles for us oh and ice! The owner was so accommodating and worked with us when planning for our event. We were picked up, taken to dinner, out to a bar and then rode around for a bit. The driver even let us stop by the house when we forgot something and someone needed to go home. I can't recommend them enough esp for big groups. We had an amazing time and I'm so glad you were available on such short notice! Hope to work with you again if we're back in town.

    Redline Charter

    Redline Charter

    (12 reviews)

    I was extremely disappointed with my experience…read more My wedding took place during the Formula 1 weekend in downtown Phoenix, so before our wedding day we specifically contacted the company to confirm they were aware of the road closures and that transportation to the ceremony would still be possible. We were assured that they understood the situation and would be able to complete the pickup. My cousin even provided their team with a map of where we were and road closures for any guidance (as a transportsion company they should be doing that, not the costumers!!) Despite those assurances, the bus never picked us up, and I ultimately had to walk through downtown Phoenix in my wedding dress to get to my ceremony. The most disappointing part was how this was handled afterward. It took nearly 3 months and multiple follow-up emails before I finally received a response. Rather than acknowledging that the communication before our wedding led us to rely on their assurances instead of making alternative arrangements, they denied any responsibility and declined to offer any form of goodwill compensation, even though I never requested a full refund!! I understand that road closures were outside of their control. My concern has always been the communication leading up to the event. Had we been told that pickup could not be guaranteed, we would have planned for that. Instead, we were told the service would still be possible, and it wasn't. Unfortunately, I can no longer recommend this company. Trust is one of the most important qualities in a transportation provider, especially on a wedding day. When a company assures you they can provide a service and then fails to do so, it's difficult to have confidence in them for such an important event.

    Quick response and reasonable rates. The driver was easy to…read morecommunicate with when we got out of our event to find him easily. The sprinter van was nice and comfortable!

    Surprise Party Bus - partybusrentals - Updated August 2026

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