For anyone needing to replace their HVAC we thought we'd share our experience…read more After spending $$$$ trying to repair ours and still having problems, we decided it was time to replace it. The search was on for a company. (Spoiler alert: We chose Harlan Quality Home Services and are very happy we did.) We decided to get bids from 4 companies that were highly rated. 1. "A"--they had tried to repair our old unit so thought we'd try them for a replacement. They came out to give an estimate. Said they'd send a bid to us and we never heard from them again. 2. "F" Family---Submitted a bid (approx $17K--for a unit actually too big for our house) which we had some questions about. Called the office to get clarification and they were rude saying we had misunderstood, even though we questioned the salesman multiple time. Also, they wanted to install extra unneeded items. 3. "A" man--Gave bid while here (almost $25K but with "discounts" it was lowered to $19K+). Offered another $500 discount if we had it installed in 2 days and bid was only good for 3 days. Fast talking and pushy. Wanted to install a 2nd return in our living room rather than enlarge the one in the hall. Again included things not needed and unit too big for our house. Also, all their units are their "brand" with their name on them rather than the manufacturer so who knows what you're getting. 4. "R's"--Offered 3 different brands, ranging in price from $16K+ to $18K+....again units too big for us. Other than that they sounded like they knew what they were doing. We had almost decided to go with "R" when we saw on Nextdoor about Harlan Quality Home Services ---a BIG thank you to whoever posted that. Harlan had replaced our roof last year and we were very happy with them and didn't realize they did HVAC as well. (Apparently they had just started offering HVAC services when the brother Marshal decided to "merge" his business with his brother James.) Called Harlan and Marshal came out to give an estimate. Listened to what we wanted, patiently answered all our questions and said he'd send us a bid. He also said he'd send the crane company out to make sure they could get the unit on the roof because of our large trees. All other companies just looked at trees and said oh no problem. Turns out we had to get our trees trimmed for the crane to work so if we'd gone with the other companies, when the crane showed up they would not have been able to reach our roof. We received Harlan's bid (almost $14K) promptly for a unit the correct size for our home. They didn't include any unnecessary items but just everything needed: permits, crane, enlarge intake, etc. Plus they would install a unit that would fit our existing curb so it didn't have to be modified. Not only was Harlan's bid what we wanted and having been very satisfied doing business with the company in the past, we accepted their bid. They were great about setting up an installation date that was convenient for us. On that day, our new unit was delivered early and Marshal and his assistant, Juan, began work. They were amazing. Everything went so smoothly and quickly with Marshal concentrating on the roof and Juan concentrating on the work in the house. Everything went like clockwork. They disconnected the old unit and the crane showed up to remove it and set the new unit on the roof. Recycler came to pickup old unit and assorted debris. They reconnected everything, tested it and Title 24 inspector came and did his test. Everything completed (except for county inspection) in approximately 1/2 a day. After they finished they cleaned the areas---inside (where they had cut sheetrock) and out so you couldn't even tell they had been here, except for all the new stuff. If we have one complaint it's that they are too efficient and hardworking. We wanted to save a couple of small things but they disappeared on the recycling truck before we knew it. Our fault for not asking ahead of time. We can't rave enough about the Harlan company for both roofing and HVAC. Everyone at the company is so polite and friendly no matter how many annoying questions you ask. They are very experienced, and do exceptional work; very quickly with no drama, wasted effort and minimal noise. And all this at the lowest price of all the bids we received. Harlan Quality Services is definitely Number 1 in our opinion and we highly recommend them for any roofing or HVAC needs. What a stroke of luck for us discovering they do HVAC right when we needed someone.

We hired Harlan Quality Roofing, Inc for a roof replacement that included chimney saddle and step…read moreflashing work. Shortly after completion, we experienced a significant leak near the chimney during a controlled water test. We repeatedly asked for photo/video documentation of the original water testing and requested a controlled retest after additional sealant was applied to the flashing and chimney areas. This was never provided. Because sealant was added after the initial test, it became impossible to determine how the flashing system performed in its original installed condition. Despite our requests for a documented and isolated testing process, the issue was attributed solely to stucco and chase cap conditions without verification of the flashing work included in our contract. Communication became increasingly dismissive when we asked reasonable, technical questions about how the leak source was isolated and verified, and the matter was pushed toward final inspection without the testing we requested. We also had concerns about billing transparency during dry rot repairs. We had to repeatedly request documentation showing where repairs were made, how many hours were spent on new work versus items already included in the original contract, and how labor time was calculated (including delivery and travel time billed at the same rate as on-site repair work). The initial invoices and explanations were vague, and only after multiple follow-ups did we receive partial clarification and a small credit for duplicated labor hours. While the company was responsive in replying to emails, we were left to identify gaps in documentation, testing, and billing ourselves rather than being provided clear, proactive transparency. Based on our experience, we strongly recommend that future customers insist on detailed documentation, clear labor breakdowns, and controlled verification testing when leak diagnosis or change-order billing is involved.

I'm so grateful for the customer service and overall service provided by the business. After the…read morefirst few rains in February, I noticed two areas of leaks in my roof and immediately searched for a local, reputable company. I worked with Johnathan for the initial estimate and he was kind, thorough, and supported me through every phase of the repair. The pricing was reasonable and the crew did a good job. They even found dry rot that needed repairing, which we would have not known, had it not been for their attention to detail. Unfortunately, there was an issue with the repair, but after speaking with Alex directly, another crew was sent the following business day to correct the issue. I would highly recommend working with the business based on their affordability, timely repair, and excellent customer service.

For the last few years, I have watched almost everyone in my neighborhood get their roofs redone,…read moreand a while back one of my neighbors hired Alex Perez Roofing. They stood out. They appeared to be working harder and faster than any other roofing crew I had seen, and they got the job done in 3 or 4 days instead of the typical 5. When I got a letter from my home insurance company stating that they would cancel me if I didn't get a new roof (the same thing has happened to most of my neighbors, I suspect), I called Alex Perez Roofing, plus two other companies for comparison. Alex himself came out, and he spent a long time talking to me and my partner about the job. He answered all of our questions. He didn't have a slick sales presentation like the other two roofing companies that we called. As a former roofer himself, he was more focused on explaining the dynamics and the work of the job, rather than trying to get us to agree to a a top-tier "premium roof package." Unsurprisingly, his bid came in lower than the other two companies I called. In an apples-to-apples comparison (50 year warranty, special venting at the top of the roof line) his company had the best value. His guys showed up on time, worked hard, were very polite, and left the job site clean. On the office side, Alex's staff kept me well-appraised on where we were in the process, and when invoices were due. When additional dry rot was discovered after the roof was pulled off, his office staff emailed me a comprehensive report and photos, and they had a lengthy phone conversation with me about it at my request, ensuring that all of my questions were answered. Alex also dropped by the job site regularly to check on things. The whole crew struck me as honest, regular working people just trying to get the job done, never trying to upsell me on any special packages, warranties, or guarantees. I would recommend them, or at least suggest that you call them out for a bid to compare them with what some of the bigger companies are offering.

Installation of 11 windows. The finished on the window…read moreinstallation looks great. The installers were very polite. They worked diligently but unhurriedly.

The positives: Great communication, Alonso, Omar and Oscar…read morewere very attentive to detail and spent a lot of time making sure the end product of the windows and new trim is excellent. The negatives: a broken sprinkler, poor communication about permitting. Overall, we are very happy with the windows themselves. I wish the other details had been a little better, but big picture is that we are happy with the three contractors who spent all day in the sun and yet just powered through, not sacrificing quality work. Communication improved later, and we can already tell that these windows are better at keeping heat out than the old ones.

Alex and his team came out recently and did a good amount of work on our roof that needed several…read morerepairs and areas cleaned out. They also performed improvements addressing shortcuts taken by the home builder. The team did a very thorough job as seen in the many before and after photos they provided. These guys were on time, efficient and left our roof looking as good if not better than when we moved in. One of the co-owners even stopped by to check on the progress and made sure that things were coming along as we expected. We highly recommend Powers Roof Service.

Always completely satisfied with Powers Roof Service. This is our second time working with them and…read moreagain, could not be more pleased. From start to finish the team, Brandon, Mason and Sterling, were on time, professional, friendly, and communicated effectively on what the job entailed. Once complete they spent the time discussing, and showing via pictures, exactly what was done, where the affected areas were, how the remediated and discussed additional measures we can take to keep the roof in good shape. Thank you very much!

We recently hired Clark's Gables for some much-needed roof repairs and are so glad we chose them…read more Our roof is 24 years old, and our biggest issue was a significant amount of dry rot along the eaves, in addition to several other roofing issues that needed attention. I got estimates from numerous roofing companies before making a decision, and we ultimately felt Clark's Gables was the best choice. They were reasonably priced, professional, and did a great job addressing all of our concerns, especially the extensive dry rot repairs. I highly recommend Clark and his team!

Whole roof replacement. Competitive price.. On time for estimate and good communication for all…read morephases of job. The crew was pleasant and hardworking . Property left clean after work was complete.

I scheduled a complimentary preventative-maintenance roof inspection with Straight Line Roofing and…read morehad an excellent experience from start to finish. A few days before the appointment, Kyle, the technician, called to make sure he understood exactly what I was looking for. He was attentive, responsive, and professional throughout the process and arrived on time for the inspection. Kyle thoroughly inspected my concrete tile roof and then walked me through his findings in a clear, approachable, and professional manner. He showed me the photos he had taken and explained what he was seeing. He even repositioned a concrete roof tile that had shifted out of place and reconnected a gutter hook that had come loose during the inspection. Afterward, he sent me a link to clear, high-resolution photos from the inspection. Most importantly, he was honest and straightforward in letting me know that my roof did not need any repair or maintenance work at this time. I really appreciated the professionalism, thoroughness, communication, and transparency. I would highly recommend Straight Line Roofing, and especially Kyle, to anyone looking for a roof inspection or evaluation.

**Above and beyond roofing work -- highly recommend!**…read more Jason Hope, Cris Espinoza, and Tommy did an outstanding job on our roof. They set clear expectations from the start and communicated well throughout the entire project. They worked hard and were completely responsible and accountable. At one point they accidentally broke a skylight, but instead of cutting corners, they went above and beyond to get it repaired properly and made it right. They also cleaned up thoroughly after every single day of work, which we really appreciated. The finished roof looks even better than it did before. I also want to recognize Jose and Adrian. When the inspector required additional work on the roof, Jose took the time to clearly explain the cost differences so we knew exactly what we were paying for and why. I had a lot of questions about the cost breakdown for the sheeting, and it was pretty confusing to me, but Jose was so patient and kept explaining it different ways until it finally clicked. Adrian set us up with our initial consultation and spent over an hour working through pricing with us to get us a great deal. He respected my budget and kept it at the forefront the whole time, which made me feel truly seen and heard. Anytime I had a question or needed help with financing, he was there for me. This whole team was trustworthy, detail-oriented, and easy to work with from the first consultation to the final walkthrough. Highly recommend!!!

I needed roof repair for my 30 year old leaky roof. From the start with the office Megan and…read moreBrandy, with Steve giving me a quote and the awesome team that worked on my roof, I thank them. I feel confident that I made the right choice in choosing American Eagle Roofing!

I actually have been meaning to come on here to update this for some time…read more We had to have our entire solar redone ($15k) because of mistakes they made when reinstalling. We paid AE roofing $10k to do separate solar work. I do think they contracted out a separate team of incompetent individuals, but still. We paid $10k and then a lent $15k for it to be done correctly. Insane.

Had a great experience with Sacramento Roofing! From the beginning, they were very responsive and…read moreeasy to communicate with. They explained everything clearly and thoroughly, so I always knew what was going on and what to expect. They were also very flexible with scheduling and got the work done quickly without sacrificing quality. I really appreciated how easy they made the whole process, including accepting different forms of payment. Overall, I'm very happy with the service and would definitely recommend Sacramento Roofing to anyone looking for a roofing company that is professional, reliable, and easy to work with!

I had a great experience with Sacramento Roofing from start to finish. Elizabet, Yrving, Jose, and…read morethe whole crew were friendly, professional, and a pleasure to work with. Communication was excellent throughout the project--they kept us informed, answered all of our questions, and addressed every concern promptly. The crew was punctual every day and did an outstanding job cleaning up the worksite before leaving. Their attention to detail was especially impressive when repairing several areas of dry rot. The repairs were done with great care, and they even repainted the repaired areas so everything looked finished and seamless. The project passed all inspections, and the final cost matched the original estimate, even with some challenging dry rot repairs. It's clear they take pride in the quality of their work, and the entire process was smooth and stress-free. I wouldn't hesitate to recommend them to anyone looking for an honest, reliable, and professional roofing company.

We had the best experience with NRG-Pros. From the initial call to schedule someone to come out to…read morelook at my roof, to the install, to the communication through the process, the customer service and quality was top notch. Getting a new roof can be very stressful, but NRG-Pros made the process stress free and seamless. Tom Thomas was amazing throughout the entire process. Tom made the process easy even though making this decision was difficult. He checked in on us, he came by to check on the progress, he answered all of my millions of questions. Juan Chavez was very responsive during all of the scheduling calls, and Eric Lloyd provided updates every single day during the process. Their communication was much appreciated. We got multiple quotes and NRG was competitively priced, but what they offer was far superior to everyone else we got quotes from. Our new roof and gutters look amazing. I will refer everyone I know to Tom and the rest of the NRG team because they are simply the best.

Excellent service! The entire company is family owned. My point of contact Tom Tomas is an…read moreextremely knowledgeable and always available when I needed to contact him regarding my roofing project. NRG-Pros is an honest company that will give you a good honest price for your roofing project. I highly recommend them!!!!! :)