The food here was decent. When I went, the fries were not done well. They looked amazing and the outside was crispy but the inside was chewy. The burger wasn't bad but they did get my order incorrect. I asked for no onions and my burger had them on top. *please note I am not a local so I cannot compare this to others in the area. read more

Great fries! Great onion rings! Lots of stringy lettuce. And the music coming from the cook was extremely obnoxious!

Love the French fries and cheese burger!! Haven't tried anything else, but I'm sure it's delicious!

This was a great burger and excellent fries. Clean and friendly. Fun decor and a nice lunch venue.

The bun and burgers are really great super soft and tasty the staff is great as well definitely worth stopping by the get a burger I loved everything about it read more

Great burgers! They automatically come as cheeseburgers; you have to tell them to leave it off. And the burgers are HUGE! I personally love the salmon burgers. Nice people, friendly, clean and casual. Surfing decor. read more

Yeah, I had a burger last time I came into town from the guy who at Stars for years and it was amazing, but as of now he is no longer here. I asked them where they got the meat and said they wouldn't tell me. hmmm that seems kind of strange they didn't want to share that info. I like local places with local products. I will eating at places where they don't mind telling the customers where they get their food. If it says local it should be local and that shouldn't be a problem. I want it to be good for me not just taste good. read more

Found Surfside Burger Shack while sight seeing with the family. Loved the laid back atmosphere. Taco Burger was awesome! Chuck beef with taco seasoning, cheese, sour cream, lettuce, and tomato. read more

This place made me finally register so I can share what a crappy experience we had here. So my brothers and his wife raved about this place for the longest time, so when I drove 6 hours to visit, he wanted to get burgers from here because he said they were really good grass fed beef etc. (*owner - please read the whole review and see message at the bottom for you) We phoned In our order for pick up First, we picked up our 3 animal burger combos, two with onion rings, one with fries and three drinks ($39+tip and Kelly was awkward and not very friendly as we picked up our order) and got home, one was messed up even though we asked several times to confirm it was right and the disgruntled lady Kelly who helped us said she even checked to make sure that the order was right, but it was clearly NOT! I told my brother and his wife to go ahead and eat without me and that I would handle getting my simple order right. (He ended up saying the taste and quality of the burger was not near up to par what it was a while ago and that it has been going downhill) I made a phone call after seeing that the order was wrong and spoke with Kelly who told me " well next time you come in we can give you a free burger." What? I could not believe it. I told her I would come down and pick up a new order that was right. She replied rudely " ok, it will be ready in ten minutes" and though she did not ask, I told her I would bring in the order that was not right. I brought the animal burger and fries back to the storefront and she brought to me some huffs and puffs with attitude and a new burger that was made to order specifics (simple animal burger combo with NO ONIONS) I asked her where the hot fries were to go with the remade hot burger and Kelly replied "oh, I thought you were going to eat those ones" I asked why would you not remake the whole plate so the whole meal is hot (order, drive to pick up, drive home, realize bad order, call to correct, drive back to storefront (20 min = cold fries and not even back home yet) and why would you expect me to eat cold fries, so she rudely said fine and that she would make new fries. I decided to just get my money back instead of having hot fries and a warm burger and when I asked her she said sure with another serving of attitude and a sprinkle of rude and gives me $3.00. I giggled and said you are kidding right? And Kelly replied "well that is how much the fries cost." I shook my head, laughed and said "no, I'm not eating any of this" I can tell she was not happy with having to deal with this because she treated me accordingly. She refunded my animal burger combo in full and I started to walk away. I ended up asking the cook if the manager was in, he was not, so I asked for the name of the lady at the register, he said Kelly. (She signed her initials on the punch card "KF" I believe. ) I told the cook thank you and I left, empty stomach, no longer hungry because I was so pissed that Kelly was a jerk to me. Customer service sucks with Kelly, poor communication between Kelly and the cook on order specifics. *to the owner - customer service is huge and the way your employees treat the customers that walk through the doors of your establishment represents your brand 100%. I'm sure you know all this already but let me say that it is very important. I spoke to Kelly respectfully from the moment we walked in and we did not get anything close to that in return. At first, she was just bland. My brother had to make some convo to try and cheer her up, she smiled and when we originally picked up our order, we spoke amongst each other on the way home and commented that her attitude was not that great with us but my brother said Kelly must be new as they had only one other person with attitude other than her. It pisses me off to think about it and write this. Customer service, and my brother mentions quality of the burger need to be addressed. I never got the chance to eat the burger so I cannot comment on the taste or quality of the food... read more

Second visit. Ok burgers served with a mountain of iceberg shredded lettuce. healthy portions but the fries were served cold and limp. it's a bummer when you blow $40 bucks and you simply just want to get up and leave. read more

Service was ridiculously slow! The food tasted bad. And we got food poisoning! It used to be great. I don't know what happened. I know I will never go there again read more

Great service ok food. The fries weren't cook all the way.

My wife, daughter and I were searching for a good meal in Eureka and gave the Surfside a try. The girls shared a Western burger and fries, and I got the Southwestern and fries. Wow. Definitely some of the best burgers we've ever had, and how they get the fries so crispy and delicious is still a mystery to us. The basket of fries are huge! And the trivial pursuit game on the table was fun to pass the short time until our meal was delivered to the table. The atmosphere was relaxed and well suited for parents with kids, and the Coke was well carbonated and quite enjoyable too. Next time we are escaping the Redding heat and find ourselves back in Eureka, we will definitely return. read more

WTF CHAD??? why are you letting your place go to s@$%??? Ive been a customer since you opened and I cant believe the complete nose dive this place has taken. My burger today was LITERALLY RAW in the middle and BURNT on the outside. No bullshit, I threw it away and walked out. I didn't even get a refund, I was so disgusted. Every time I come in there its always the cooks "first day". Why the insane turn around rate? Whats really going on there...inquisitive minds want to know... read more

Tasteless burgers, the fries tasted like fish, and the environment was like a smelly little dive bar.

My husband and I were a pair of hungry travelers when we arrived here. We're very satisfied people now. He got a Cali hot dog which looked really good and a large order of fried mushrooms which we shared and which I highly recommend. I had a Surfside Classic burger. Very good all around. read more

They seem friendly. hamburger combo mean for 13.00. it was over my budget. I did not know the price. they got some 1980s video games in the burger shack. PAC man , Rocky Bullwinkle . Surf board decorations, surf video. read more

A friend recommended this place and I am very glad she did. I had the Southwestern burger with garlic fries and it was delicious. I also had the deep fried mushrooms and they were delicious, I will now ad this to my favorite burger list read more

This place was great when it first opened several years ago. Sadly, it has gone way downhill. Since they expanded it's just not very good. Different staff and cook every time I come in. No consistency. Even when I order the burger well done it comes severely under cooked. It's not as clean as it used to be. If I'm paying $12 for a burger and fries it should be good. read more

Just came here with my boyfriend and I have to say this place was lackluster at best. I was here awhile back and it was phenomenal. Now it seems rushed and overpriced with a staff who doesn't care at all. My boyfriend got the crispy chicken sandwich, it was generic frozen chicken tenders like what burger king has...seriously? I got a turkey burger which was more of the same, just a reheated frozen patty. Fries were uncooked on the inside and burnt on the outside. The counter kid said Yea that happens some times. Won't be coming back read more

Went for the first time since under new ownership wanting to give them a chance. No. Ordered a special burger of the day that was supposed to be a dollar off. Paid 12.50 for a burger with fries. Asked for no jalapeno and it was covered in them. Garden burger was cold and dripping in mayo. To top it all off the music was so obscenely loud it gave me an instant headache. Save your money and skip this mess. read more

Unfortunately I have to finally post a bad review here. This is the third time I have made an order to go and they just happened to run out of bags. Really? Spend $40 on burgers and have to balance everything with two trips to the car. Unfortunately I have to wonder what else is slipping if they can't spend $10 at Cash and Carry for a box of 500 bags when they run a to go burger shop. Soooo disappointed! read more

If you have not had Surfside since the change of ownership you ought to. I was put off by the service and food under the previous ownership and had not been there for ages, the other day I gave them a try. I was very impressed with not only the service but the food was really good as well. We had a take out order for four and each of us enjoyed what we were served. I will be back. read more

We ate at this place on our way home from our camping trip. We ordered a number of different burgers, the chicken strips, french fires and onion rings. Our burgers were cooked perfectly and were just the right size (we ordered the smalls). The french fries were a bit too salty but everyone still devoured them. Now...let's talk about the onion rings! They were some of the best onion rings I have ever had in my life! We actually ordered more because they were so delicious. They were fried perfectly and the batter was amazing. read more

so it all started out with my sis talkn bout their burger challenge...so we called it in and went to the place...yes was a hole in the wall never noticed it before. but it def was good! food was a lil over priced but was def good! so about the challenge...it was eat the freakn like 6lbs total burger in less than an hr and ur meal was free, get a pix on the wall, and got a free tshirt! my man did it in less than 30mins...they didn't hav the shirt, nor put his pix up...booo but its ok we'll be out there in less than a month an we'll put it up! they just finally got the shirt in and should just give us another!!! but other wise love this place!!! read more

Surfside Burger Shack - info - American Near Me - Eureka, California

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This place used to be a regular favorite but we have just had our last visit. We ordered a cheeseburger, 1/2 order of fries and 1/2 order of onion rings and our total was $21.75 (without a drink). A burger/onion rings/drink combo is $12.50 and then 1/2 order of fries would be $4.00, a total of $16.50. This is a regular order for us and we know what it costs so we disputed the bill. The girl working the register on the evening of 1/5/14 couldn't wrap her head around the math. We knew we were being ripped off, and no one likes that feeling. read more

Didn't care for their burgers, but they have top-notch chili dogs and chili cheese fries. Also, they are very friendly. Service can be slow at lunch time, but that is because food is made to order. read more

This used to be my go to place for a good burger. I was soooo disappointed today. New management. The prices went up and the quality went down. The meat was thin and undercooked. The fries were disgustingly oily and stale. No napkins or condiments in a to go order. I have to find another place for my burger fix read more

Great burger, still waiting for milk shakes... I heard they are going to make milkshakes, soon. However, the Pipeline burger was very toned down the last time we were there, two days ago (6/19/12). My son loves the PL, and said he was disappointed at the heat level this time. The fries are a bit over cooked, but still think the Surfside is one of the best burgers in Eureka, and Arcata put together...Bon appetit. Chef LW read more

This place has undergone a complete 180 since new owners took over in November 2016. Burgers are great and fresh! I'm glad to be a regular here again. read more

First time getting burgers here since they expanded. This is my 7 visit so I am no rookie. The hot dogs are great, cut in half and seared on toasted bun. Salmon burgers are as good as always, large and tasty. All the burgers in my large order were dry, maybe overcooked? Double burgers, all the patties were dry. Maybe it's a food health thing but greasy they were not. I had to add some sauce the wet them up a bit. Last time I had burgers they were juicy, so maybe it's just the way they are doing it now. Fries are plentiful but somehow the skin on them became tough to chew, lil bits at the end of the fries. Did not taste bad, just saying. Service was A+ read more

For such quality meat, my girlfriend and I were disappointed in the use of fake Swiss cheese, greasiness of the burger, and price of the combo - $12 or so. The service was excellent, but we would've liked being asked how well done the meat should be cooked. We were not. read more

For around here, this really is as good as it gets for a burger and frys! The beef is AMAZING, and local too. The frys were cooked perfect, the staff was super chill, they have a couple cool arcade games (two player table ms. pac man, and a pin ball machine), and there's enough seating! This place is awesome, can't wait to go back! read more

Just ate here tonight with my kids, didn't even have time to sit long and eat but these burgers are the bomb. The fresh cut fries were perfect. I brought it all home and my wife heard it was from surfside and ate up the rest. Good easy stop right on the 101. Will be back for sure! read more

Burgers and fries are just alright. The prices are a little high. Love that they expanded. Great place to watch a game and enjoy a burger.

I've been wanting to stop in this place for a while now. I finally got a chance today. I'm not sure why, but instead of going for the local grass fed beef burgers, I ordered the salmon burger, which I'm not usually a great fan of. I was more then pleasantly surprised and the fries were great. I was impressed with the service, very friendly, as prompt as could be for two people working the counter and grill. Both people seemed to really enjoy what they were doing there. It made the atmosphere very pleasant. I will definitely be back! read more

I had the Veggie Burger, which with the addition of crisp fresh veggies and jalapenos was delicious. I can't explain it, but it was the best Veggie Burger I have had in a while. Some people really manage to make a mess of them and some veggie burgers are really mushy and tasteless..this was not the case here! Some complained about the white buns, but they were great.. I would have chosen wheat if they had it, but probably not have enjoyed it as much. My husband had a BBQ/cheese burger and said it was the best burger he had ever had. (Maybe the grass fed beef)I tried not to sneak too many of his fries, but they were so good, it was hard to resist. The girl that took our order was super friendly. Love the fun surf shack atmosphere. Can't wait to go back and take "the kids" Personally I did not think that $18.00 for 2 burgers, fries and a drink was expensive. Around Humboldt county, under $20.00 for lunch seems reasonable. I have spent that and more at places where the food is mediocre at best. read more

We tried Surfside today for the first time. It was good and bad. Two out of three burgers were rare/raw in the middle. I ordered the Western Burger and it was perfectly cooked, however I waited a few minutes to eat and the onion rings were very hot, they may have finished cooking the burger. Regardless, it was good. The chili dog was good, nothing fancy, I assume canned chili, but none the less, good flavor. I wish the French fries had come with a severely undercooked warning. Unfortunately all three orders of fries were unedible. They were pasty white and oil soaked, nobody ate them. I did not realize they served beer at first, as I did not see any advertisement for it, however after asking, the draft beer was cold and delicious. The service is less than desirable. The dark haired girl at the counter, was yelling at the cook when we came in, about speaking up or something angry and/or derogatory. She had serious tone. She didn't answer any basic questions very well and then had to come back and tell us they were out of friend mushrooms (no big deal, it happens). The restroom was poorly lit back there and lucky us, there were no paper towels in the machine. There was however, an open bag of napkins laying there, I assume everyone digs their hands through to dry off....... The price was reasonable, $40 for three combo's and a chili dog. Maybe it was all because it was a sunny Sunday afternoon? I would go back, but now I know the pitfalls and would appropriately. read more

Lunch today..Chili cheese dog. I am always amazed how most, as this one was served. Under-cooked barely warm hot dog. How difficult is it to cook a simple hot dog so that it is hot??? Oh and by the way, why is the chili always served barely warm?? It wasn't warm enough to melt the few shreds of cheese on top of the chili. This infuriates me to no end. I just don't fucking understand. The onion rings were good and I like the semi shaved ice from the soda machine. A suggestion to the owners...invest in a food thermometer. Check the temperature of the food you serve. It looks good but it tasted yuk! read more

I had THE WORST experience here. The shop was messy first off, tables dirty and not cleared. Second, I wasn't greeted when I walked in either, which is a big "mood killer" per say for me. I believe a gentleman named Zack was working the grill and gave off the worst vibe and attitude to other customers. One other customer ahead of me in line joked with me about his terrible, grumpy attitude. I nodded to him and smiled and he simply looked at me and went back to cooking. The employees were swearing quite loudly and there were children present. That to me, just proves how unprofessional this shop is. The food is the only bright thing in this shit-hole of a burger place. The employees completely killed it for me with their unprofessional-ism and their nonchalant attitudes and I won't be coming back, nor will I recommend it to anyone. read more