Love this gem on the North Shore! Staff is super friendly and knowledgeable- can't wait to visit…read moreagain from Cali!

I spent the day at Hale'iwa Ali'i Beach Park and noticed "Hale'iwa Surf Shop" across the street…read more I visited three surf shops while exploring the North Shore, and this was my favorite of the three. It is located in a house that has been converted into a retail shop. It is quaint and unassuming. It has some major brand inventory--but the majority of its stock is clothing and accessories of their own design. They have some designs that feature a "bridge" (a nod to the nearby bridge that crosses the Anahulu River), and some designs that feature a rooster (a wink to all of those feral chickens that you see running around). You can go to their website for online shopping--but the online shop does not have all of the items available in store. Sometimes I think the term "authentic" is overused nowadays; but the shop does feel "of a place".

Starting with the store owner, all the merchandise and the staff, specifically Pablo were amazing!…read more Pablo was very helpful, friendly and knowledgeable!! Thank you for your attention to detail and for listening to us when we had questions. We will definitely be back on our next visit.

This was my favorite store on the north shore. They had a little bit of everything and priced…read morepretty good. I'm not a surfer but was just looking for souvenirs and they had a lot. There is also a board room in the back and a lit of cool decor. Service was really friendly

Surf N Sea...YES PLEASE! My husband and I were looking to…read morerent a kayak on the North Shore, and Surf N Sea popped up in my search. Not only are the prices reasonable, but the service is great too. They made sure we had everything we needed for our kayaking adventure. We didn't need instruction as we're experienced, but it was nice to know that it was offered if needed. They also rent SUP's. The actual Surf N Sea store has SO MUCH stuff...clothes, swimwear, flip flops, and more. They even sell water and sodas. Plus, they have a bathroom. Not sure if it's for everyone, but they offered it to us she once we were going to kayak. The service in here is great too! If in the area, stop in Surf N Sea, you'll find everything you need and more!

Surf N Sea is a classic Haleiwa staple that specializes in all things ocean activities! You can…read morerent gear for surfing, stand up paddle boarding, snorkeling, freediving, scuba, and even kayaking. They even offer lessons and tours. If you're looking to do any water activities and don't have the gear, this is a great spot on the North Shore. I mostly come here to shop, they have all the best surf / beach brands. Which is great since most surf brands have closed down their physical locations. They have racks on racks of awesome swimsuits and clothes. I love looking through all of their surf competition shirts. I think the last time we bought a surf comp shirt we even got the matching poster for free! I also bought my short fins here and was able to find a really cute pair. The service here was super nice and helpful when looking for a pair of fins. Now I'm in the market for longer freediving fins and this is the spot I'm gonna check out the next time I'm in Haleiwa.

We had so much fun here!! They had some fresh, homemade, all natural gelato which was delicious. My…read moredaughter found a Third Rock shirt she loved and we fell in love with all of the art work and painted surfboards. We had a blast with the owner and even shared some chocolates with him and his friend. What a great place to shop and truly appreciate local flair and flavor!

Not too shabby. I really live the wrapped canvas art in the front and will probably be back for a…read morefew pieces. I must have "tourist" stamped on my face, because when I asked about consignment boards all I got was a blank look. We cleared that up and they do have consignment boards, so that's a potential future purchase. Nice little place, stop by if you're in the area.

September 27, 2024 - There are no real addresses in this area, so it took some searching to find…read morethis small shop. Hopefully my posted picture will assist others. Huge amount of parking. The owner is nice, friendly, and knowledgeable. There is a lot of variety, and back in the day is a perfect name. I was amazed at all the memories that came back will looking around. I think the prices are high, but then again it is about collectibles and nostalgia.

I love magical places like these. It's a bit hard to find since it was off into the distance of…read morewhere we were in the parking lot, at the old Waialua Sugar Mill. This location is rich with history, and it's befitting that this little antique shop is sitting in the middle of an area that goes back in time. I am old enough to remember the Waialua Sugar Mill burning cane back in the 90's as I drove to Mokuleia Beach and seeing black debris of flying burnt sugar cane drift across my car windshield, along with smoke. The mill closed down in 1996 then became abandoned over time, then opened back up with new shops and little local stores, like this one. It's a very tiny store, no bigger than a small studio, but has a variety of really nice antiques crammed with vintage Pyrex, glassware, clothing, Pan-Am bags, hat boxes, costume jewelry, and anything else you care to explore. The owner Etsuko is super friendly and we spent a while discussing vintage clothing, barware, jewelry and the finer things that were important in life in the days when things were meant to last and not fall apart after a season of use. I'm already wondering when I can go back to visit, as I had a great time there. The hours vary, so call before you go at (808) 778-5332.

Unfortunately, the customer service was very disappointing. My wife and I visited the store while…read moreshe was looking for some shirts, but not a single staff member greeted us or offered to help. The employees seemed irritated, avoided making eye contact, and didn't create a welcoming atmosphere. This store is in a high traffic tourist area, so providing friendly and welcoming customer service should be a priority. A simple greeting or offer of assistance goes a long way and can make a big difference in a customer's experience. I hope the staff receive additional customer service training, as a more positive and attentive approach would benefit both customers and the business.

Stopped here for some North Shore shirts. Smallish store jammed full with all kinds of merch…read more Plenty of shirts in stock and all different sizes. Plus shorts, bikinis, foot wear and beach going supplies. They got some surfing supplies covered too - I mean it is a surf shop. A couple of friendly teen (I assume) employees right there to make sure we found everything we were looking for. Bought a 2 shirts with nice graphics. Prices were ok, not bargain but not outrageous and they feel thicker than the usual shirts being sold

Jake on the Pyzel sales team has provided truly exceptional customer service. He consistently goes…read moreabove and beyond, exceeding my expectations every time. Over the past year, I've purchased four surfboards from Pyzel online. Unfortunately, my most recent online order arrived with a couple of issues: some blemishes on the custom board and an incorrect tail pad. Jake handled everything quickly and professionally, and he went out of his way to make it right--far beyond what I expected. It's easy for a company to look good when everything goes smoothly. What really matters is how they respond when something goes wrong. In that moment, Pyzel (and Jake in particular) absolutely delivered. They turned a frustrating situation into an experience that strengthened my trust in the brand, and I'll continue buying from Pyzel for as long as I'm surfing.

Note: With exception to the tail and writing on the Stringer, this review is not based on the…read morequality and craftsmanship of Pyzel Boards, it is more based on the communication and customer service which leads to the final product. I phoned in November 2019 and was told I would need to give Pyzel a two to three week lead time on the construction of my custom order. This was good news as I was still undecided about the shape and glass. Phoned back a few days into December and was told by Riley the previous time frame quote was highly inaccurate. He stated I needed to pay 50.00 to make sure the board was done on January 12th (Sunday). As I understand things happen and people are sometimes wrong, I processed the payment and agreed the 12th would be the pick up date. Fast forward to January 12th... plane landed and prior to going to Honolulu, we rented an SUV and drove to Pyzel on the North Shore to grab the board as promised and paid for.. when we arrived the shop was closed. The website and yelp said the shop was open 7 Days a week. These were the hours when I was in town in October. 100+ dollars later for the rental, tired from the flight, really did not want to deal with shop politics. I went over to the Waialua Surf Shop as I purchased two boards from them in November and remember them having some friendship tie to Pyzel. I asked the shop if there is any one around who could grab my board for me. The kid at the Waialua Surf Shop phoned his father, and got the shop open for a min. Bottom line, nobody wants to be that guy who bothers people, everyone just wants what they pay for and what is promised.. I absolutely hate putting people out, even if I am in the right. Bums me out when there are negative vibes as soon as I am gearing up to relax and enjoy my break away from life. Unfortunately this we not the end, when you custom order a surfboard as most know you can have an inscription put on the board. I always put dates and locations of where I got them. Learned this later on in life as I wish I had kept all the skateboards and snowboards I had throughout the years. As we all know these boards travel all over the world with us, it's nice to have memories. When I was given my board I felt very rushed. I have had custom longboards sent through mail that got better communication and service. The inscription I requested was not put in the board. The excuse I got was, someone in the shop said it did not need to be on there.. why ask if you are not going to honor the request. It does not stop there.. I custom order the board to have a round tail.. as in the photo I attached this is a squashed tail, or at best a rounded square! Definitely not round! Pink Sheet clearly says round.. Why not call and say can we just put your last name because we don't have 2 Seconds to write North Shore 2020. Or sorry we forked up and made you the board with a squashed tail, you will love it.. Why not a call saying don't make the drive, we will be closed on the 12th due to shop shortages on employees. Why not offer me a partial refund or anything at all, even a sticker... lol for the multiple moments of "thanks for the business, however we don't really care about you or if you return". Jon ended up texting and offering to talk, I however am not interested in why I was treated poorly, so "sorry" these days does not work anymore. Sometimes you have to actually show you care about your customers. If I decide to order from them again in July or November, I will update this review to reflect future business dealings. However at the moment this is the best I can give. If you want a good quality board, and you are a paying customer you may want to look at other quality made boards, they are out there. Pyzel, makes a great board, but when they are making it, they don't read the pink sheet clearly. They will give you 75% of what is promised, but at full price!!!

After years of laying off surfing, slowly got back into it again. Wanted to step down from a 6'8"…read moreto a shorter board for the summer south shore. A friend recommended I check out Carl Schaper's shop located in the Waialua Sugar Mill. Shop located a ways in, but just look for the Schaper flags and you're good to go. Damo the office manager and Carl the owner worked with me to set up the specs on my custom order. Helped me to dial in a "realistic set-up" for my transitioning needs. Got my new custom board in 3 weeks! Wasn't sure what to expect since I'm dusting off the "kook" shell and working my way back into the line up. The board has been a gem! Helping me to remember what it was like to surf as a youngster grom back in the day. Ending up getting a "Fish Stick." Was the right transitional board for me. Carl and Damo, you called it! Mahalo! Fair is fair go check them out!

Knowledgeable, helpful, and friendly staff. Their boards are pretty, quality, and super fun.read more