Jake the owner came out to see what problems we were having with our in ground spa, he found one…read moreof the filter pumps and filter needed to be replaced after 24yrs, He made the repairs and made sure everything was working and cleaned our spa. He came back a couple days later to make sure the system was working and no leaks. Extremely organized, thorough, clean and honest. Will recommend to friends and family. 5-Stars across the board!! Thanks Jake for a job well done! Yorba Linda, CA

Thank you to Jake and the service you provided. Orange County pool service delivers on its name!…read moreFirst I had a leak as water was draining each night from jacuzzi back into the pool. I called and had another well known pool service company come out. They said pool had a leak and I needed a specialist. Well Jake came out as a second opinion and he was pretty sure from our phone conversation what the problem was and it wasn't a leak. He was right it was a defective back flow valve. He replaced it that same day. He also pointed out some problems with my filter. It had cracks in it due to age and sun exposure. He recommended replacing the old DE filter with a new filter one. No more DE, no more backwashing needed, quicker to clean and cost effective. I was sold and he came back the next day and replaced the old with the new! He is knowledgeable, took time to explain my system and answer my questions. He offered some suggestions which I appreciated. He wasn't a salesman but a friendly, helpful and very qualified pool specialist! He offers repairs or also has weekly service available. I was extremely happy. The cost for the consultation went into the repair which I thought was great. He gave the price upfront and there were no add-ons. If you have problems- this is the company to call!

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

I had a great experience with these guys! They did the job perfectly! The communication was…read moregreat. They did everything they could to make sure that I was satisfied with my pool repairs. I will using them again in future when I redo my entire pool!

Matt is the best! Reliable...every week hes here. He has an automated billing service. If he cant…read morecome which is rare he will notify his clients. He keeps the pool spotless. Hes been servicing us for over a year. Hes available by text with questions. The best pool service for sure! You wont be disappointed!

I have had the pleasure to have Phil take care of our pool for a little over 7 years now. He has…read moretaken our thrashed pool from nasty to super clean and amazing. Over the years we have had it re-plastered and upgraded the equipment. There has never been a time where we couldn't just go outside and jump in the pool and enjoy ourselves. He has gone above and beyond for us. I recommend his service any and every time someone asks me about how I keep our pool so wonderful.

After getting several quotes for a pool make-over, Eddie at Pool Effects won our business. Not only…read moredo we have peace of mind for the repairs that needed to be done, our pool turned out so pretty! Eddie is honest, direct, and knowledgeable. He is also personable and highly responsive -- whether we had a question or needed to know next steps. There were no surprises. Everything he said he'd do, he did. Eddie worked with our best interests in mind, and it's amazing how he makes you feel like his only client. His team has an impressive range of skills. They were courteous, precise, professional, on time, and always left the workspace clean and tidy. It might sound strange, but we're actually going to miss having them around. It was fun to watch the transformation. We're incredibly delighted with how beautiful our pool turned out. absolutely zero regrets. Thank you, Eddie, Fred, Bibiano, Luis, Marcos and the entire Pool Effects team.

I am absolutely so pleased that we used Eddie at Pool Effects to redo our pool. Everything was…read moreexplained up front, and the project went exactly according to plan. I have never worked with a contractor that was so on schedule. His team is so professional and their work is flawless. Eddie knows what he's doing and his wealth of experience paid off for us. I feel so much relief knowing that our pool has had the cracks fixed correctly so no more worries about leaks anytime soon. And the best part is, it's beautiful. Thanks Eddie and team.

Great job, quick work, and on schedule all the time like clock work. Thank you for the amazing…read moreservice!!

Worst of the worse. Rip off!! When I moved in to the new house, they recommended bunch of work…read morealthough they were responsible of the pool with the last owner. They said they fixed everything costing me several thousand dollars. After 2 weeks, I terminated them. The new pool service team I hired reported cracked plumbing fitting on the pump causing massive water loss. Diamond Pools is bunch of crooks and should be investigated. Horrible service and unethical money sucking owner!

Outstanding Service! David responded promptly and provided a…read morevery reasonable estimate (compared to other quotes) for the pool valve issue we were dealing with, which was causing our pool to continuously fill. We were about to leave on a trip, and David went above and beyond to fit us into his already busy schedule. He even came out on a Saturday after hours, taking time away from his own family to help us. We're incredibly grateful to have had David handle the work--he is honest, dedicated, professional, and extremely knowledgeable. Highly recommended!

David is Amazing! Replaced my heater and pool motor/pump…read more Reliable and was very affordable. I highly recommend him if you're looking to get work done on your pool equipment.

Very nice guy! Helped my mom out in a crisis with her pool, very knowledgeable and very helpful,…read morewould recommend 10/10

My review is a bit mixed…read more Gil began servicing my pool in September 2019, and I continued with his service until March 2026. For most of that time, I was very happy. We had great conversations and built a good rapport, especially during the pandemic when I was working remotely and would often see him while he was servicing the pool. Unfortunately, over the last year or so, I began noticing a decline in the quality of service. Once I returned to the office and was no longer regularly observing the pool maintenance, several issues started to become apparent. I believe Gil may have hired additional help as his business grew, and the level of attention to my pool seemed to suffer as a result. Over the last several months, I noticed my pool's condition gradually deteriorating. My spa stopped working, the electrical panel door was frequently left open, the filter pump lid was occasionally loose and leaking water, and my pool cleaner sat in the same location for weeks without moving. I eventually discovered a broken Jandy valve that appeared to have been damaged for quite some time. What concerned me most was that I was never informed about any of these issues. I also found several bottles of algae-treatment chemicals discarded in a bucket in my yard. While this alone doesn't prove anything improper, it did raise concerns about whether chemical treatments were being used to mask underlying maintenance issues rather than addressing them (maybe another leading indicator to the increased annual service due to rising chemical costs). To be fair, I provided a full month's notice before ending service as a courtesy after nearly seven years as a customer. However, during that final month I began noticing algae spores developing in the pool, which further raised concerns about whether the pool was still being serviced consistently during the last couple of weeks. While the occasional price increases were noticeable, in all honesty, that wasn't my primary concern. My expectation is that routine maintenance includes identifying and communicating equipment problems before they become larger issues. In the final months, it felt more like a quick stop to remove a few leaves, throw in some chemicals, and move on, rather than the comprehensive pool service I had received for many years. I appreciate the good years of service and the personal relationship we developed, which is why this review is mixed rather than entirely negative. However, the decline in maintenance quality, lack of communication regarding equipment issues, and concerns about the consistency of service over the last few months ultimately led me to cancel after nearly seven years.

Israel is really good, he's big helpers, he came on time and really good communication,he explained…read moreto me everything,my pool was bad and color was green,he fixed it and it turned out awesome,clear and sparkle blue in 7 hours,thank you Israel for your help, I appreciated it.

Israel has been an amazing resource for our family. The pool had gotten green and the chemicals…read morewere way out of balance. He restored the pool and it looks like brand new now. He was very honest and responsive through the process and is now very reliable with the weekly cleanings. Highly highly recommend!

Marcus is the real deal! After a couple of companies told us we needed a new pool heater, Marcus…read morecame out, diagnosed the actual problem, found the replacement part, and had everything fixed the very same day. He saved us from an unnecessary and expensive replacement. Honest, knowledgeable, and just a genuinely nice guy. We couldn't be happier and will definitely be calling The Pool Nerd again. Highly recommend!

After spending 4 days contacting other pool repair guys with no luck, i called Marcus on a Sat…read moremorning. He was incredibly professional and promised to be by that day to look at my leaky pool pump. He arrived as promised and quickly replaced a seal for a very fair price. He's honest, professional and works hard. I would definitely recommend the pool nerd. Great experience!

We just had our pool updated by Alex and his fabulous crew and we can't stop smiling, we couldn't…read morebe happier. The time frame Alex promised was perfect and the job finished on time. His crew is very professional, and everyday when they stopped work they left my backyard clean and safe for my grandkids to play in it. We found Alex 5 years ago for a smaller job and he was great, we are very happy we used him and his crew for our pool remodel. Mark & Melissa

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.