This review is for the Surf Style on Fort Myers Beach. NOT the location across from Bella Mozzarella, I'm talking about the two story Surf Style across from that one. The two ladies that run the fitting rooms up stairs are in the wrong line of work and need to be fired if I'm being completely honest.
This started because I wanted to try on a hat in the fitting room with the bigger mirror since the thin mirrors around the store were covered in dust. The two ladies not only ignored me waiting but judged me as soon as they saw I was waiting to try on a hat. They finally let me in and I was in there a total of 4-5 minutes before one of the ladies started cussing and yelling at my friend in the store before opening the fitting room on me before I was even done! Not only me but the poor girl in the fitting room beside me. My friend overheard them talking crap about me being in the fitting room so she tried twice to de-escalate the ladies but one of the ladies ended up CHARGING at friend trying to initiate a confrontation!
We walked out immediately and left all the merchandise we were planning on buying since they turned us off to buying anything at all.
I then went over to the other Surf Style to report the ladies behavior and the lady at the front desk was understanding and handled the situation professionally.
If you want my recommendation, go to literally ANY other Surf Style location for better service!
Avoid the two story Surf Style! read more