I have been going to surefire CPR for well over 15 years , Eric and the receptionist with the pretty pink (I don't know her name my apologies) was very helpful. I had been in session with the mannequin for over an hour! I appreciate your patience Eric and the way you are willing to regardless of their age ! God bless you CPR keep on doing a great job. See you next time. read more

I completed CPR training in February 2026 in Colorado and initially, the process itself was smooth. I can certainly acknowledge that. However, there were significant issues with the training setup that ultimately led to an injury. Due to the room configuration, I was unable to properly reach the mannequins and had to perform CPR on my tiptoes. The table was not adjustable, and no stool or accommodation was available. As a result of these poor ergonomics and lack of proper setup, I sustained a neck and trapezius injury mid-cycle. Ended up having to literally crawl on to the table . At the time, I reached out simply to provide feedback in hopes of preventing a similar experience for others especially individuals under 5 feet tall. The initial response I received was apologetic, and I appreciated that. However, after enduring five weeks of significant pain, I followed up to ask about the appropriate process before seeking medical care, as providers often ask for details about how an injury occurred. Unfortunately, the response I received at that point was defensive and dismissive, referencing a signed waiver rather than addressing the concern. The response was unfortunate. I fully understand that CPR training can be physically demanding. However, participants should be provided with a safe and properly adjusted environment to perform these skills. In this case, the setup did not allow for that and contributed directly to my injury. As a side note, I happened to have the session recorded (originally intended for social media), and it clearly shows the moment the injury occurred. Overall, I'm very disappointed in both the lack of appropriate setup and the company's response. I am still dealing with daily neck pain without resolution. read more

Great course . I walked out feeling fully prepared to handle CPR, AED use, and team‑based response in an actual emergency.

I'm going to start out by saying that I had used SureFire CPR about two years ago and had a great ECG course with an amazing instructor who was a flight medic. My CPR needed to be renewed and I noticed that none of their classes are instructor led anymore. I scheduled a BLS class and you end up in a tiny room with two mannequins with a computer prompting you what to do. The infant mannequin was broken and did not work properly. I had to call support services. All that being said support services were very helpful. Do NOT use this as a CPR class especially if this is your first time taking this class. You can really benefit from instructor guidance. This whole thing felt incredibly dystopian and gave me a sinking feeling in my gut about all those instructors who probably got laid off to be replaced by online courses or automated mannequins. This company is not far off from just flat out using AI to run its classes I guarantee it. Let's not support a business that doesn't put people first. read more

I have been going for years now. Last time I did my BLS, I was shocked that it was a tiny room with just a mannequin and a computer. You don't really learn or get told how to do it properly. It's basically trial and error until you pass. Now, I tried booking a PALS class and there's non available. I called the number and it's a corporate or something. They don't know anything. I used to be able to call and talk to receptionists, which were so helpful. So sad to see this happen with good places. read more

I just completed my intial ACLS today and I had such a great experience. Karen was my instructor and she is extremely knowledgeable. She was really patient and down to earth, which created a nice atmosphere for learning. I highly recommend coming here. Also, it is really clean and they offer free coffee and snacks. Which was a thoughtful touch. Thank you Karen! read more

This is my second time coming here for BLS renewal. My most recent instructor was Swish. I worked at 7a today and came to her class at 2:30p. Honesty, I was afraid I was going to snooze in the class. I was wrong! She made the class fun and interesting! She was knowledgeable in different topics, had high natural energy, and approacheable. I felt confident leaving her class and I would definitely recommend to take BLS at SureFire CPR & I intend to take the ACLS with them as well in the near future. read more

SureFire CPR - CPR Classes Near Me - Orange, California

I absolutely loved this place and it was my number 1 choice for all my certs. I've been coming here for close to 10 years. On my way to my PALS class I got an emergency phone call regarding one of my family members who is in the hospital. I walked in and explained the situation and handed in my pretest saying I needed extra time to finish phone call. Karen at the front desk said no problem when you are done you can come into room A. I went outside and took the phone call which went longer than I anticipated. I walked in at 2:30 and she was like we can't accept you in the class. I was frustrated and another lady who was in the office was like "you said 5 min I heard you" with a smirk I said I'm sorry I wish the call was shorter but I'm doing my best to abide by your policy and deal with an emergency. She was extremely rude and the other girl Karen apologized and said that she should of communicated that if it was past a certain time they would not let me back in and I would of made a different choice-like rescheduling when I first walked in. The whole situation could have been handled in a more professional manner. This will definitely be the last year I renew with them. read more

this beats any other class I've taken for cpr. I was always left with questions but not this time . Very thorough and amazing instructor Chen read more

I took my NRP class here (which was great!) This review is for Swish. I felt faint in the middle of class and had to leave. Swish was soo helpful, kind, understanding, and encouraging. (All while assessing me and the situation.) She made sure I was okay before we separated and let me know she was just a door away if I needed to step out again. I'm just so grateful for all of the help and kindness. Swish is definitely in the right field of work. Those are the kind of people you need in healthcare. Thank you Swish!! read more

Did my BLS renewal here. Made an appointment online. Website is easy to navigate. My instructor was Swish. Her energy and jokes made the class go by quick! She was great. Straight forward. Gave feedback. This class made me feel more confident! Would highly recommend. read more

Joy was absolutely amazing! i've never taken a CPR before and she made it so fun and knowledgeable. I learned so much so fast. Joy, you are an amazing human! i feel very confident i could save a life with all the proper steps. read more

It was my first time renewing my BLS with SurefireCPR. I signed up for the hybrid class because it was convenient with my schedule. After completing the online portion, I went to their in-person office to do the hands-on skills session. Although there's no in-person instructor, they have demo videos that were very helpful. I will definitely be coming back in the future to renew my certification. read more

They did an amazing job at making me feel comfortable doing CPR. Super easy and fun class.

Amazing service, instructor and class! I had Swish as my instructor and I loved how she made everything easy and clear to understand. She made three hours fly by with her engaging manner. Loved how the place provided coffee, tea, and snacks for the students :) def will use this place for renewal! read more

Love this class! Professional, detailed, clear and concise and I learned so much. Unlike La-hfsi. What a difference. So glad our company is now using SureFire. I encourage everyone to as well. read more

Ray (Dominic :P), Blake, and Skyler were amazing in today's ACLS class! They kept it fun, and not once was I bored. Highly recommend! I can actually say I learned quite a bit today! I can now interpret EKGs much better! Thank you! read more

Swish is a wonderful instructor. As a chronic over thinker she helped put into perspective that you can only make a scary emergency situation better when you just go for it. and the class lets you practice in a learning setting. As she said, you'll likely be scared but at least you'll be prepared. read more

I've taken so many CPR classes, this is by far the cleanliness and most organized. Make sure you take Samantha Swish class! Very lively, knowledgeable instructor! Couldn't ask for a better teacher! read more

SureFire CPR - CPR Classes Near Me - Orange, California

I've been in the healthcare industry for over 20 years; I remember back in the day when they were very few choices for all of the continuing education, BLS and other much needed certifications. I used to go to the Laguna Niguel office off Cabot Road 2009 . I cannot say enough about the surefire corporation, their classes, their professionalism, the strength and the kindness they show to others either on the phone or at the actual site in classes! @ JUSTIN best instructor EVER !!! Justin is definitely the best ; honest , kind & knowledgeable, to the point as well. To be honest with your students is huge. It prepares us for real life. !!! God bless surefire CPR and thank you for helping the medical field with continuing education and credentials ! 5 STARS !!! 5 STARS !!! read more

This review might be long but please bear with me, because it might help ease away some of your remaining uncertainties when choosing SureFire CPR at Orange. I just came back from my BLS certification 8:00 am- 11:30 am class taught by Nick and Cecline. So as a newbie to this type of certification classes, my skepticism and anxiety were raising in another level. However, these two friendly and well-trained medical professionals, Nick and Cecline, have taken away those negative feelings. They were very informative, caring, and patient. They walked us through each section, gave time for questions/concerns, answered them all before moving on. Then they would spend time to rehearse with each and every one of us, and reassured of our understandings. In addition, I want to give a big shoutout to Nick and Cecline for giving extra attention to a first-timer like me. I appreciated you guys for noticing my malfunctioned models, and replacing them so that I can have better visualizations of chest rises. An additional shoutout to Cecline for providing useful tips of how to perform chest compressions as a petite girl, correcting my cradling & squeezing BVM positions. It's rare to see an instructor who actually sincere and care enough to fix their students' mistakes. I'm thankful for both of your supportiveness & extraordinary efforts for today's class. If you guys ever read my review, I just want to say thank you so much. You guys are amazing healthcare professionals! I wish that your life will be filled with nothing but success, happiness, and prosperity :) Furthermore, the class itself was equipped with different types of models, devices, and videos to enhance the demonstrations of CPR and Choking saving skills. The final test was felicitous which reflects everything we have learned. They will make sure that you are stepping out with good knowledge and confidence of what to do in those life-threatening situations. Free snacks and drinks were also provided. Overall, I had a great experience with SureFire CPR at Orange. Totally worth the money. I'll definitely prioritize SureFire CPR again for future certifications. read more

Class went amazing , I had to renew my license for work and found myself having to reschedule to a later class time and loved it ! My instructor was the lovely Miss Swish,she was very patient with the class and made us laugh while we prepared us for our test. I tend to overthink my technique but was corrected with kindness by Miss Swish and left class with confidence and the license I needed to renew. :))) read more

This class was so much fun! Honestly I was dreading a Saturday BLS class at 10am, but Swish and Leah made the class so fun. Swish was so much high energy and made us laugh throughout the whole class. I don't know how someone can be so naturally funny ! Swish went over most of the topics & Leah went over the AED section. It was her first day but she did so great :D I am so sooo glad I took this class here versus other places because they're the duo! Money well spent learning here!! I have a pic of the fabulous instructors also attached LOL read more

SureFire CPR - Leah and Swish!! LOVE THEM!! - CPR Classes Near Me - Orange, California

Surefire was recommended to me by a coworker and I'm more than happy with my decision to take a course with them! Online registration was quick and easy; they even sent reminder text messages which was great. Upon arrival, staff was friendly and directed me to the classroom. My instructor, Jacob, was very thorough and offered good feedback on our skills check. I feel confident in the knowledge I learned, and will be coming back when it's time to renew my BLS and continued education credits. read more

I've been coming here for years to keep my certifications up to date for my nursing requirements. It's very convenient that they offer virtual training as an option. The in-person classes are very informative and more hands on so I do prefer those. I like the different experience that each instructor has to contribute to the class. My most recent instructor was Joshua C and it was the best one yet! He was so helpful with answering anyone's questions, to the point, and also very practical. I appreciate the straight forwardness and videos they show. I also love that you can take as many notes as you need and then get to use them during your end-of-course exam. They also provide snacks, coffee, water, or vending machine items while you're there. That is so thoughtful! Overall, I always feel extremely confident with my skills and knowledge after attending Surfire's classes. I've always recommended them to anyone needing their services and I will continue doing so! read more

Very disappointed with the service so far. I booked a class and to accommodate it I had to take half a day off work which was really hard for me. I work 5 days a week and don't have childcare on the weekends so it took me 3 weeks to coordinate everything to make it work. I happened to call about the pre-requisite and they informed me the class was moved. I never received an email notifying me. When I mentioned this, magically a few hours later I get an email about the time change. This was them backtracking and covering up the change. I called back and inquired about the change and told them about my difficulties with the schedule. They told me I just had to reschedule. I asked since it was mistake on their part if I could do the online course and a short in person class. They said I would have to pay difference and they couldn't do anything. Hesitantly I rebooked the class and they told me they would let me know of any changes. It's unclear why the schedule isn't finalized prior to posting and having people sign up. Just disappointed in my experience. I realize this is based on teacher availability but when that happens it would be nice to accommodate those of us that have planned work schedules around this. I am hoping the actual class is worth it Addendum- I just received a call from Kaylee and Chelsea and I want to start off by saying they really listened to my needs and they took accountability. I realize it's not anyone's fault bc of availability of instructors. They took the time to listen and have offered to work with me and my schedule. I was extremely surprised at their prompt response and their willingness to help. I have not had this kind of service recently. It feels good to be working with them and look forward to class! read more

Swish and Hector , you two are heaven sent ! I was so anxious about going into the BLS training considering I did not come from a medical background and I knew nothing about CPR or the medical terms used . I am also not very good with test taking as my anxiety takes over. However , as soon as I walked in , Hector greeted me and was super welcoming and offered snacks/beverages . Swish and Hector both taught the class with such clarity , that it was easy for me to grasp all the information . I had communicated to them both that I was extremely anxious for the exams and they both gave me reassurance and support with their kind words. I truly felt like they made sure their students were set up for only success and nothing less of that . Swish also made the lesson super fun and entertaining and Hector was extremely patient while correcting any changes students needed to make . Thank you both for motivating me and being so inspiring ! Your words truly helped me through the experience . To those taking any of their classes , just know you're in good hands ! read more

Thank you again SureFire team for making these renewals as pain-free, efficient, and as informative as possible. Jake was an awesome teacher! read more

SureFire CPR - Thank you to Jake & the awesome SureFire team for making PALS & BLS renewals painless and informative - CPR Classes Near Me - Orange, California

Great CPR class, thanks to instructor Swish who made the class enjoyable, she's very patient in answering questions and taking her time to explain everything. read more

I had a blast taking my CPR class here with Swish as the trainer. She is so fantastic, energetic, and knowledgeable. She makes the class very engaging by emphasizing and repeating key information. She was extremely friendly and helpful. I truly enjoyed taking my training here, and I am planning to come back in the future. Thank you! read more

I went in on Wednesday morning feeling intimidated to go to my CPR class. It was my first time taking a CPR class. When our instructor Swish showed up, her energy was amazing and made me feel comfortable. She is so funny and made CPR less intimidating and an overall fun educational experience. I learned it all by the end of the class! I recommend anyone who needs to get their CPR certification to take it at SureFire. It was an amazing experience! Be open and willing to learn! read more

Gonna start off by saying I never write Yelp reviews, but I have to give a shout out to SureFire CPR! I took my initial ACLS class with Ryan and Karen and they were both absolutely amazing. The class was well organized, very informative, and fun! They both were able to explain the content in a way that made it easy and understandable. HIGHLY reccommend Surefire CPR for any class you need to take! read more

It was an incredible experience. Nixia was so helpful and knowledgeable. She spent her time and effort reviewing the important information to help me pass the exam quickly. read more

It really works! I just had my CPR class today. The instructors were really funny, charismatic and kept us engaged. Fast forward to this evening. I took my girlfriend to go watch Sinners. The movie is awesome. Things are heating up, Haley Steinfield says something steamy, and I feel what was a spit take hit the top of my head. I turn and look at my girlfriend and I see fluid shoot at her head to from behind us. I get up to look and see what was happening and the man behind me was projectile vomitting. We run and assess him in the dark. It's loud. He's not responding. We yell to get 911, and an AED, and to open emergency doors (no one did that's okay, we just thought that would draw more attention). We felt no pulse, couldn't really observe a chest rise with the lighting, so I pulled his legs down to lay his body flatter and my girlfriend started compressions. We switch out, I did compressions, my gf was making sure we were getting help. The man comes back. Had no idea what just happened. We did a quick neuro assessment. He just wanted to get back to the movie. Paramedics came, he's okay but everything I learned today, ran through my head. Thank you, you guys literally help save this man's life. read more

Have taken BLS, ACLS, and BLS renewal at SureFire CPR and they have very great instructors all around! Except there is one instructor who put a damper into the experience, Ms. "Swish", is very condescending to the students and to her staff that she seems to be training. She stated that training our compressions on the ground compared to on the table was basically worthless, which we all did not agree on. She also gave snarky comments to her students and was rude to everyone! I do not plan on returning to SureFire CPR due to my experience with her as there are plenty of other instructors around that make it a more comfortable and provide a safe space environment for everyone. She also would not keep interrupting the skills check environment by constantly going in and out of the room. Other than that, they do provide your certificate shortly after class. There was no issues on that aspect. read more

I have been taking CPR/First Aid certification for what feels like 20 years now. Never had a trainer been as engaging and informative as my experience yesterday. Swish was not only above and beyond, she was able to provide personal insight that made the examples much more genuine and relatable. Initially I was kind of upset in having to recertify, however after our conversations and my experience with Swish, I'm so glad I went. SureFire has a gem with Swish, she is an absolute wonderful trainer, and an even better human. Hope to see you in 2 years again! read more

I took the BLS CPR class with Swish, and she was fantastic! She brought great energy, had a clear and engaging teaching style, and was incredibly helpful throughout. read more

I just want to say that the level of confidence I have leaving this place is amazing . I have yet to come across a training facility this good . A special shout to my trainer N. Pellerin you did an awesome job at keeping us entertained and focused ! I love the stories you shared with us and for being an amazing teacher . Thank-you . read more

I would highly recommend SureFire CPR and Instructor Swish. Great overall experience from the initial phone call for information to the completion of the BLS certification class. Swish is an amazing instructor. I admire her passion and professionalism. I guarantee you will walk away feeling refreshed, accomplished, and confident, regardless if it's your first class or recertification. Thank you...Thank you - Keep up the great work! I'll see you in two years. read more

Very easy! Did the hybrid option so I did online class easy. Then went in person and took 15 mins where I was left alone in a room with a computer and could try as much as I wanted until I passed with 75% or more. Vanessa greeted me and was very nice helping explain everything read more