Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

My Central AC was not working at the end of last season. I called Master Touch and spoke with the…read moreowner, He came out 2 days later and went over my old system and we discussed options. Since the system was 14 years old and not the top of the line, I decided to have Master Touch install a new air controller and outside unit. The unit arrived 2 days later and shortly after that 2 workers arrived. They were polite, meticulous and worked non stop until the job was done. The owner "Hov" came by at completion and went over operation, warranty and even installed the new AP on my phone. It has been cold ever since installation so we havent had the full use of the system other than a trial run but at this point I cannot say enough good things about our experience with Master Touch. We have been here over 45 years and have dealt with many contractors. Master Touch gets the highest rating, I highly recommend the company.

I can't say how disappointed I am with this company. Every time I go over something that wasn't in…read moremy immediate view, I find something that was carelessly done by this company. Last week I had an exterminator come because a few field mice came into my crawlspace under my son's room. After I put a few mouse hotels in to catch the poor creatures without killing them one or two came back so a friend who wants the exterminating company recommended that since the insulation was roughly 18 years old that I have him take it out and reinstall new insulation. Well, to my surprise after he pulled the insulation out and found several portions that were ripped out and stuffed back in carelessly, he finds at least nine holes that were drilled into beams that were freshly drilled so they weren't a mistake by another company, but he finds one that is so large that the beam that they drilled through is hardly supporting anything, however there are numerous other ones taking up the weight. Only about three weeks ago I had to have them come in and wear their worker installed a electrical box to supply the whole house generator installed. They failed to put a cover on the box and left it wide open where any kid or person reaching in that area, could've grabbed wires Which is a major no no in the business, but I can only blame him because the Hackensack inspector also failed because he didn't get his fat butt into the crawlspace. He just loft and collected his money for the inspection. Now I knew this inspector for years he lived up the street from me on Poplar Avenue and he was obnoxious as could be when he came to do the inspections and it was amazing because this guy was a little tiny mouse when it was on the fire department quiet and stayed all to himself but now since he retired and got a sub coat official job he's a big mouth, arrogant person But back to this company, I should not have to tear my house apart to find out things that they did inappropriately and that's because when their workers came, there was no supervisor with them. They left messes filthy dirty messes everywhere, and never picked up a broom to clean anything, my wife had to keep cleaning up after them so no I would not recommend this company. Unfortunately I had them and it's just unfortunate because every time you call him about something that you find the ignorant girl that answers the phone makes up 20 different excuses to Sunday to defend them, which shows me she's somebody's Patsey so no I don't recommend this company. I would say stay away from them.

Several people recommended Corbin electrical to us for a job in our new home. We needed outlets…read moreplaced in our garage as well as our basement. We also needed an outlet placed outside. All together 11 outlets and 4 new circuits were added. They came right out and within a few hours we had our estimate. They arrived yesterday. Alex and his partner began to work immediately. They involved us in the work asking exactly what we wanted. Professional, friendly and communicative are only a few adjectives I can use to describe them. Their work was flawless. They left all the work areas spotless and were relentless in getting this jib done properly. If you need electrical work done, I wholeheartedly recommend Corbin electrical. You will not be disappointed!!!

Charged an outrageously high price for replacing a bathroom extractor fan. No complications…read moreinvolved. Electrician refused to show me the invoice for the fan that he purchased. I'm just an 89 year old sucker !

Needed service during a community wide outage. Came out quickly and got my generator going.read more

JCP&L are installing a smart meter and the the meter socket has settled and shifted, causing it to…read morebecome tilted. They require that it needs to be fix at customer expenses . I found in Yelp CLK Electric. They gave me a very reasonable price and met all their commitments.. I would highly recommend this company to anyone in need of a reliable and trustworthy electrician.

Responded promptly. Came fully prepared. Did the job swiftly and cleaned up the old wires. Under…read morebudget. Absolutely relieved.

Very dependable. They knew what they were doing and solved the problem quickly. I would definitely…read moreuse them again.

Vinny came promptly. He was efficient, patient in that he answered all…read moremy questions, and professional. Excellent service and company.

Amazing work and service all around. Both Rich and Wayne were extremely responsive, thorough,…read moreexcellent at walking you through the work they're doing. They even found things that my home inspector didn't. Expert work and reasonable pricing. Would recommend them to anyone in a heartbeat.

I contacted Caliber Electric for some additional work that needed to be done. Once again Wayne did…read morea great job at a fair price. I will be contacting Caliber Electric for all my electrical needs!

Peter & Ethan work very well together and work clean, fast and comfortably…read more Had them install few new outlets above a fireplace & on another room's wall to accommodate new large screen TVs. I will look for projects to bring them back!! Good choice to use these guys...very professional, thorough, skilled, respectful of the home and dog, too + they work very clean and efficiently. They had everything needed in hand, right tools in hand...thank you First Class...made me look smarter than I am!

Their name says it all. From their front office to their electrician, Ethan, I couldn't be more…read moreimpressed. It is a "First Class" company. Martha S.

Quick , detailed and professional. Everything went well…read more Looking to schedule new stuff.

Tony was amazingly helpful when my husband and I ran into a snag while trying to sell my home. We…read morehad some unpermitted work from years ago that needed to be resolved. Tony was able to come in and assess the issue, worked closely with the township on the needs for the permits, adjusted on the fly to meet changing needs by the township, and was able to secure the permits to help me avoid a delayed closing date. Tony was timely, professional, knowledgeable, measured, and trustworthy. We genuinely appreciated that he was proactive with his communication and was a wonderful problem solver. His prices were reasonable and his final product was perfectly done to meet coding requirements. We can't thank Tony enough for his efforts to bring my home up to code. When you work with a professional who makes your life easier, you know you found a gem of a human! THANK YOU, TONY!

Update on my review from October 2024. As noted in the review PES replaced one of my furnace units…read moreand also installed w replacement AC systems. As noted in my original review ( I wish reviews allowed editing) the install was done professionally, the crew worked neatly, and it passed inspection no problem. This winter the new furnace operated with no issues. With this year's early heat waves the new units have been put to the test and then some. The unit that cools the upstairs portion of the house, that always struggled with our old unit, was sized perfectly and it has kept the temperature even when we hit close to 100 degrees. The other unit has worked perfectly as well, keeping the rest of the house comfortable without straining. Very pleased, to say the least.

Pro Energy Solutions half-completed my HVAC install and then stopped showing up. It has been…read moreseveral days and I can't get a response or an update on what's going on. I've called and left messages several times and have emailed them.

We've been customers of Arctic Air Conditioning since 2017 and have always enjoyed excellent…read moreservice. We have our HVAC systems serviced every 6 months, and various services during the past 9years. Yesterday's technician, Victoria R, was extremely thorough and gave a detailed explanation of the items noted on the Home Health Report. She was respectful of my home (wore booties & cleaned up debris), friendly & courteous. Also, my husband & I were impressed that Arctic Air hired a female technician; more companies should follow your lead!

WORST EXPERIENCE…read more Byron from the plumbing team visited our home last Friday and spent more than 2 hours collecting all the details with regards to our water Filteration system, the issues with the sulphur smell and also suggested the list of options to prevent the smells from the hot water heater as well as cold water. I also spoke to Sal , the plumbing manager and then sent my well water reports. Paul Eremus was also emailed. It's been more than 5 days that I am awaiting the Quotes....spoke to a Omar, Lisa and one more customer service agent since last Saturday and was informed that someone will return my call back ...still awaiting that ...NO ONE CALLED ME BACK. NO ONE EVEN BOTHERED TO RESPOND!!!! NO ONE CARES!!!!! CANT TRUST THESE PEOPLE!!! The only reason I called them up is because of my earlier experience and with this latest EXPERIENCE, I AM DONE!!!! .... DONT BOTHER MAILING OR CALLING ME BACK !!!