Very Disappointed $35 and this is all the chips they could spare both plates Very little meat in the Burrito read more

Surcheros - Douglas - Tex-Mex Near Me - Douglas, Georgia

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My family and I walked in to a nasty dining room. Once at the counter one of the employees was eating behind the counter in food prep area. That same employee started throwing food against the wall towards the trash can I guess. Over and over again. After staring the gentleman down for a few seconds. We turned around and left! Will not be returning. read more

Great food! The bowl was more than enough to fill me. Honestly very similar to chipotle but with more options. read more

Surcheros - Douglas - Excellent food - Tex-Mex Near Me - Douglas, Georgia

The food is always fresh, and tastes great. The place is usually packed, and they fix your food as you move through the line. You will certainly run into someone else you know here. They are closed on Sundays. read more

We love Surcheros. But this location can have mixed results in several areas: cleanliness, getting the order correct, drink/ice availability, etc. The employees are usually helpful and the food (when it's right) is always delicious. read more

Great meal! Just had a few issues. Such as no steak,no chicken, no beef, no cheese, no lettuce, no beans, no rice, no guacamole, no salsa, no tortillas, no chips, no cucumbers, no limes, no queso, no drinks AT ALL, no plates. AS A MATTER OF FACT there was literally no workers here. The sign said closed, I'm assuming this was saying it is the closest sucheros to me. Also a child kept pushing my booth across the floor, his picture will be linked below. Extremely disappointed in this franchise, consider yourself cancled⁉ From Ayl Walker read more

They are quite quick with preparation of food and its usually very yummy, filling and overall good. A nice stop for lunch or dinner.

The customer service is not bad at all, let me put that out there...but as person that grew up on authentic Latino cuisine, this just ain't it. The food isn't seasoned and is honestly quite bland. The portions are filling but again, just not tasty like the Mexican cuisine I've had the privilege of being accustomed to. In all fairness, I would recommended Surcheros to those who have certain restrictions on spices, or those who want to dabble in the experience of trying Mexican cuisine, but not to someone well-travelled or expecting true Mexican cooking. read more

This review is regarding online ordering. To keep the record clear I have never had a problem ordering in store. The food and service in store is always great but online ordering is very inconsistent. This has happened several times. What I'm referring to is not getting half of the things I ordered for my burrito and no meat whatsoever. Also I ordered a flour burrito and got wheat. Not sure if there is a problem with the online ordering or if the problem lies somewhere else. read more

Definitely one of our favorite restaurants in town! We love the Loaded Bowls with all the delicious fresh ingredients! Quick and friendly service. Got call ahead take-out week and it was ready when we arrived. We take our family and friends here when they visit. A definite crowd pleaser!! read more

My husband and I were really shocked at how much this restaurant has gone down. When your food inspector husband tells you that he will not be back due to the place being nasty then you know just how bad it was. Immediately when you walk in you can see the uncleanliness where the workers were fixing the food. The grill was not clean, the floor was not only covered in food but had water standing causing unsanitary conditions. read more

Surcheros has become the slowest place in Douglas. They are more concerned about getting mobile orders done than the customers in the restaurant. Stood in line for 30 minutes before I left and the line never moved. If I could give this place half a star I would. read more

Love the food ! Very fresh and very tasty! One of my favorite restaurants in Douglas Ga . I recommend it !!

This place has indoor and patio seating options. Parking in the front and back. I found the staff to be very friendly. The ingredients looked and tasted fresh. The reason I give this place 3 stars is because I found the food incredibly salty. A few of my friends did as well. It was still tasty, and I would give it another try for sure. I also appreciate the side option of sauces and complimentary salsa. read more

Surcheros - Douglas - Tex-Mex Near Me - Douglas, Georgia

I called in a Friday afternoon to get a catering order for the 30 person taco bar. I spoke with the shift manager and got the order together. She told me how much it would cost and I was blown away. I ask if they provided veteran discount and she said yes. She gave me the new amount and then said she would run my credit card later because there were customers at the register. The next day, one hour before pick-up I called and spoke with the same lady. She told me the order was ready with the exception of cooking the meat. I arrived to pick up the order and nothing was ready. It took 45 minutes with 3 customers in the restaurant. They weren't even busy, just not prepared. There was so little meat that I bought another $78 worth so there would be enough to feed everyone. I then went to the grocery store and bought more cheese. After getting home and looking at my credit card account she charged me $120 more than what she told me she was going to run on the card. Absolute disaster. Very little food for a whole lot of money and awful service. read more

A bit messy but food was amazing! This place needed a bit of cleaning up but other than that it is a great place to eat. The food is really good and the service is quick read more

Newer place with ample seating. Food and service was good. Dining room area could have used cleaning. Trash and food on the floors. No one was cleaning tables at all in the 45 minutes I was there. read more

My husband and I were in Douglas for business and found Surcheros on Yelp. The food was very fresh, the bar area was clean and neat, veggies were nicely diced. We dined in. Facility including bathroom was clean. My husband and I both liked what we ordered. I got the nachos and he got tacos. The steak and chicken were very flavorful and tasty. We were not crazy about the ground beef. We also really loved the organic drinks that were available. Thanks for that! We're really glad we found you guys. Will be sure to stop back in when we are in Douglas again on business which is quite frequently now. My only suggestion is may a little tad bit more training in customer service for the young kids that were working there. But other than that everything was great! read more

Good food and great service. I come here every time I'm in the area. Love the burritos and quesadillas. I'll be back.

I'm surprised this is the first review, I visited this store that last time I was in Douglas about 6 years ago. This is a fast Mexican type of store in the vein of a Moe's Southwest Grill. They serve wraps (burritos), tacos, quesadillas, salads and nachos. From what I could tell, everything was as fresh as advertised. I had a steak burrito, and the quality of the meat was superb. Flavorful and tender. There is a greater selection of toppings than any other place I've been to. You even can choose from 4 varieties of tortilla. This is a quality place, and the only one like it in this small town. If you're passing through and hankering for a Chipoltle/Moe's/Qdoba type of place, you will not be disappointed with Ranchero's. read more

I am grateful it's here. It's one of the very few places that I can eat at, in Douglas because I am Vegan. I love the food.

Very good. As we walked into the door my grandmother said oh no. She hates blue coast burrito and the setup looked just like it. As we went down the line ordering what we wanted and telling them what toppings we wanted on our taco salads we came to the cash register. $23 was an okay price for 2 taco salads and 2 large drinks. After we filled our cups up and sat down we were pleasantly surprised by how good it was. It tasted fresh and had a good flavor to it. We will defiantly be coming back the next we have to come through Douglas!! 10/10 recommend read more

In town fleeing hurricane Matthew pleased to find this place on yelp. Good food good price Great place.

Fast and good Tex-Mex. The service is great. The staff was extremely friendly and helpful. The are good too.

Food is really good, but the service is really slow. Almost to point of being ignored.

Huge burritos made with super fresh ingredients. If you've ever been to a Moe's, it's like that but with better stuff for your burrito and bomb chips and salsa. The salsa alone is worth going. read more

Good food... Like your Mo's or Bullritos style set up... if you want authentic go down street to Ricos... but this is a good burrito place at it brings in a lot of business with the college down the street. A good meal! read more

Ranchero's has great food at a reasonable price. The atmosphere is hip and young and the restaurant is always clean!

I've enjoyed this semi-fast food restaurant several times and have only good things to report. It's nice to place an order and have it tailored to your desired taste. A good thing to watch your order being made right in front of you. My only complaint is that the ordering line is too slow. It's not the fault of Ranchero's employees. It's the fault of customers trying to make up their minds for their orders! Perhaps, a better system for ordering could be devised.. read more

Loves it here! Food is fresh. The restaurant is clean. Everyone is nice and courteous. Gets you in and out. Now if you go during lunchtime, it's going to be swamped wit people. Most the time it will leave you full!!! I go at least once a week. If you're ever in Douglas GA & need a good place to eat. This is it ! read more

My family and I have eaten heart about 4 times now over the past two months. It is quickly becoming one of our favorite places to eat. I can't believe I never tried Rancheros until recently but sure glad I did. Food has been good every time and usually there is a line suggesting the foods is good, which it is. I usually get the loaded quesadilla and it has been great every time. The only negative I will say is I think the cheese sauce is too high for the amount you get. Other than that everything else is great. read more

I've only eaten here 3 times, but the times I have been here, it has been really good. Good portions, fresh items, great staff. Very clean restrooms, clean dining room! read more

The service was excellent and the food was fantastic with large portions. I definitely recommend this restaurant to anyone who enjoys Mexican food. read more

Absolutely delicious food! The meat itself is perfectly seasoned and prepared, and it only gets better from there! Rancheros atmosphere is so comfortable and relaxing I always make it a point to come here after a bad day at work to cheer me up. read more

Found this place coming through on a turkey hunt. Stop in and try it! Great joint and the ranchero burrito is awesome! Great, friendly service and food to match. Chips and salsa bar with every meal which are fantastic! read more

Obnoxiously loud, terribly overpriced. Moe's without the catchy names for their food, all of which tastes the same no matter what you order.

We eat here every week and love it. Fresh , hot , made to order Tex-Mex while you watch and tell the staff how you want it.