1. Supreme Marine and RV

0

Pewaukee, WI

Cancel

Open app

Search

Supreme Marine and RV

5.0 (1 review)
Closed • 9:00 am - 5:30 pm

Services - Supreme Marine and RV

Boat repair

Trailer rental

Boat dealers

Supreme Marine and RV Photos

Recommended Reviews - Supreme Marine and RV

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Amy E.
4
46
21

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Supreme Marine and RV

Verify this business for free

People searched for Boat Repair 108 times last month within 20 miles of this business.

Verify this business

Lake Country Barge - He removed that pin causing pully and cable to go back into tube.

Lake Country Barge

(5 reviews)

Excellent customer service, from Erin, owner/manager, Anna receptionist/finance, and Jesse and…read moreDavid installers. I had purchased an electric motor for my lift. Initially there was a little wrinkle in the purchase process. That's when Erin called me and assured me that the issue would be ironed out. He kept in continual contact with me and he assured me that everything will be according to my satisfaction, which it was. I had talked with Anna on several occasions and each time she was friendly and informative. Jesse had initially installed a motor on my lift. He kept me informed of his arrival time and of the work progress. Jesse came back a second time. with David, and again Jesse apprised me of their arrival time and work progress. Jesse also took the time to make sure I understood how to operate the motor. He also took additional time to adjust special setting on the lift for me. As I had indicated previously, all of the individuals I have mentioned excelled in customer care. This is the first time in a long time since I have experienced the feeling that the customer is number one and would be treated as such. Thank you Erin, Anna, Jesse and David.

horrible service , we bought a lift and a pier from them for 43k and they have yet to complete…read morethere warranty repair. so now we have a new boatlift that doesn't work and on top of that they sent a bill to collections that we never received for $150.74 that was paid for. I'm sending this to my attorney for damages to my credit and not honoring there warrant. definitely don't by from them it will be a frustrating experience . do better lake country barge this is pathetic.

Retzlaff Marine - oil damage 3

Retzlaff Marine

(6 reviews)

I have been a customer for probably about 16 or more years. Their customer service was always…read morereally poor but I put up with it for the location near multiple lakes. As a long standing customer, I will tell you a few things. 1.) I stored my boat with them and it would take them up to six months at times to cash my check. I had to take a ride from MKE to Oconomowoc multiple times to ask them to cash my check as they don't answer the phone. 2.) On more than one occasion I had a rodent problem during winter storage. The last time rodents chewed through wires. 3.) I had repairs done with them and they were always late, frequently saying next week and then next week again ad infinitum. I remember one time, I called repeatedly because no one answered the phone. The owner finally answered and said, "I cant get any work done with the phone ringing off the hook." Hire someone to answer the phone. 4.) One time during the run up for summer storage, they threw my boat cover in what looked like Dextron fluid completely soaking the back half of the new cover. I politely called the owner ( he finally answered the phone) and his response was, "We're only human." Understatement of the Century. 5) Lastly, I had been with them so long, there was a time when you could do minor repairs in their boat yard. Apparently that changed somewhere along the line and they never told me. There is fine print on the bottom of the storage agreement. You'd think they'd tell long-standing customers about the policy change. I recently spliced a wire in my boat which took a bit longer than an hour, apparently the owner saw I was on the property that long after reviewing his surveillance tapes. He calls me at work. I say, "Hey what's up , "and the owner starts barking at me loudly. Come get your boat, we'll return your check. I had just paid. I asked why. He said I told you not to work on your boat on the yard. I told him he had not and if he did, I would have done the repair elsewhere. He started yelling, YOU SIGNED A PIECE OF PAPER. YOU SIGNED A PIECE OF PAPER - apparently referencing the rental agreement. I got angry and said I've been a customer for almost 20 (expletive) years and he had watched me install my boat seats in the yard years ago. I didn't know the policy had changed. After that the owner said, "I don't appreciate your language and we'll have to see what the insurance says after uploading the tapes (whatever that means). After that I was finished. Convenient location to the lakes wasn't worth it. I came and pulled the boat the next day and the secretary gave me back my check. The owner wasn't around. Yes I should have read the fine print but when a customer has been with you that long, you should probably tell them about the policy change or they will assume it's business as usual. I learned a lesson. I will never ignore so many red flags for the sake of convenience. Avoid this business like the plague. The owner needs a lesson in customer service and how to treat people in general. (I've added the photos of the rodent damage done to my boat the second time during winter storage and photos of where they soaked my boat cover in a Dextron-like fluid by throwing it on the shop floor. If you want to be treated poorly, Retzlaff Marine is your place.)

Awful! They don't…read morecall customers with updates. They don't return calls. Their tech is clueless. They had my boat for over 3 months this summer. Twice they told me it was fixed but in less than an hour on the water, the same problem arose both times. It was finally fixed after I called the engine manufacturer and had the corporate service director contact the dealership to walk them through the repair. Awful! Do not use. Ever!

Kettle Marine

Kettle Marine

(5 reviews)

I've been to Kettle Marine on a few occasions to ask questions about my boat and motor. I've also…read morebeen there to purchase a few maintenance items for my boat. Every experience has always been great! They are super friendly, always knowledgeable, and super kind. Even today I ran my boat up there to ask a few simple questions. Even though it's wintering season and I know they are super busy, they made time to take a quick look at my boat and answer my questions. Great dealership, great people!

I don't write reviews often, but I feel families considering this dealership deserve to know what…read morewe went through. We had been in discussions with this dealership to trade in our used bass boat (motor and trailer included, fully operable). After going back and forth remotely on trade-in value -- sharing photos they raised no questions or concerns about -- we agreed on a price. We then visited the dealership twice in person to make sure the boat and the deal were the right fit for our family. On what was supposed to be our final visit to close the deal, we signed an agreement based on the value we'd settled on and filled out a credit application to finance the remaining balance. The dealership ran a hard credit pull that same evening. Only afterward did we find out the deal wouldn't actually close that day -- we'd need to make the long drive back out a second time, despite the dealership knowing how far we'd already traveled to get this done. The next morning, we learned our boat's value had been cut by more than half. Their inspection nitpicked ordinary wear on a 20-year-old boat to justify gutting the trade-in price -- after they'd already seen the photos, already had our signatures, and already pulled our credit. To be clear about the order of events: they ran our credit after we signed based on one agreed number, then tried to push us into financing significantly more after the fact. That's not a legitimate inspection process -- that's a bait-and-switch. When we raised concerns, the sales manager was dismissive, with the kind of sleazy, high-pressure sales attitude that confirmed we'd made the right call walking away. The GM tried to get ahold of the situation but you could tell he didn't want to deal with this headache on a Friday. Lessons learned: get every valuation in writing, don't sign anything until the trade-in number is truly final, and don't let anyone pull your credit until you're sure the deal is real. We won't be buying our next boat here, and I'd encourage other families to think carefully before doing business with this dealership.

Supreme Marine and RV - boatrepair - Updated October 2026

Loading...
Loading...
Loading...