I truly wish there were more than 5 stars for Supreme Marine and RV, and especially for Lucas, who…read moreworked with us. We had never heard of this store until my husband was doing a search on Facebook for places that had sofas for RVs. I had recently had surgery, and needed a sofa, or two chairs, that had electric foot rests. It needed to be a specific size for our camper. When we met Lucas, he really was listening to what we wanted. I was using a walker, and he was so kind to make sure I was comfortable. He showed us so many options, and dragged them to electric outlets so we could try them out. He answered all of our questions and really knew the products. We ended up buying a new sofa and two chairs for our camper. They were exactly what we needed. We were able to go home and pick up our trailer to pick up our items. We also wandered around the store a lot and found so many things that we were happy to see that they carried. Those weird parts that are hard to find, fun items that you don't need, but really want, and other things we didn't know we needed or wanted. We will definitely be returning to the store. Lucas, thank you for being amazing, and dealing with people who had very specific needs.

From the owner: RV and boat parts store offering indoor storage and repairs, plus valet service.read more

for financial loan dept isn't great and confusing . the guy hung up on me when I asked question…read more I would give zero but I give one star because saleman accept refund our deposit money back.

Wow, it only took 2 years for an owner to respond and give me the general number to the business…read more I am sure they have my number, the only person who even tried to be helpful was Dick Heckel. I think they are are the third service manager since I have purchased the boat. They did replace my Bimini after ruining it with duct tape when they picked it up for warranty service after the first season. Now I have issues with some inside trim and the power Bimini, which I went to another dealer for the power Bimini issue..

Awful! They don't…read morecall customers with updates. They don't return calls. Their tech is clueless. They had my boat for over 3 months this summer. Twice they told me it was fixed but in less than an hour on the water, the same problem arose both times. It was finally fixed after I called the engine manufacturer and had the corporate service director contact the dealership to walk them through the repair. Awful! Do not use. Ever!

I had an audible alarm on my boat but all alarm leds were normal. I figured i better be safe thatn…read moresorry and reached out to retzlaff as they were the closest certified honda dealer. I explained to the owner the symptoms to the best of my ability. They told me they would be able to get to it in a week. about a week and a half later i decided to call and check progress. apparently they had started the troubleshooting process and had to stop because they had questions which again i answered to the best of my ability. about a half week later i got a call saying it was complete and that the cooling intake vents were clogged $200 some dollars. i picked up the boat happy it was fixed and couldnt get on water for about 3 weeks, busy. Finally i was able to get on water and within minutes the alarm was going off. frustrated and unsure of what to do we got off lake and went home. My wife was googling the symptoms and we found that the honda 4 stroke outboard has a fuel water separator with a float alarm. we watched the video on how to disasemble, empty, reassemble, and boom problem solved. My complaint isnt with the time i didnt have the boat almost 3 weeks. its the fact I paid 200.00 and the problem wasnt solved. I would liike to believe that when you take a boat in for service that there would be some type of minimum check list a mechanic especiaily a certifed mechanic would preform to rule out the issue and or even find others. The fact I waited 3 weeks for the expert to wash out my intakes charge me $200.00 and not solve the problem is what chaps my ass. My wife and i are not mechanics but also not inept. The fact we were able to fix the problem via a youtube speaks volume to the fact that they are not qualified to repair a cardboard box.

horrible service , we bought a lift and a pier from them for 43k and they have yet to complete…read morethere warranty repair. so now we have a new boatlift that doesn't work and on top of that they sent a bill to collections that we never received for $150.74 that was paid for. I'm sending this to my attorney for damages to my credit and not honoring there warrant. definitely don't by from them it will be a frustrating experience . do better lake country barge this is pathetic.

I hired them to put 2 lifts in. Neither lift was deep enough to pull a boat onto. When they were…read moreputting lifts in, I told them it is usually in farther and was afraid it was to shallow. I had to park my boat somewhere else when it arrived because it wouldn't go on lift. After having to move lift further out ourselves, we put the boat on it. Then a cable snapped and ripped through our brand new lift. My husband and I saw a crew members after who wasn't even an employee pull a piece out and spent about 10 minutes trying to put it back. It was a pin that holds a pully for the cable to ride on. When he put pin back, the pully was not in place and was inside the tube. I let them know what happened. They said they don't service my lift brand and that's not how they adjust the legs. I know that's not how they should adjust legs but it's what this inexperienced mad did. It caused about $1,800 in damage to my lift. And then they wanted us to pay for them putting out lift in. When we refused, they sued us. Beware. The owner never contacted me either. He has his office manager email me.

Do you like outdated high pressure sales tactics, grey moral areas, dealing with lawyers, and…read moregenerally wasting countless hours of your life? Then come on down to Munson Ski and Marine, where you too, can make the worse purchase of your life! I run a boat rental business in California, and we were recently looking to expand our business and purchase another boat. We finally found what looked like the perfect boat on Boat Trader from Munson Ski & Marine. We talked to Marc Biasco, one of the sales associate, over the phone and everything seemed to be perfect about the boat. So I told him I'll drive out to Illinois  over the next couple days, check out the boat, and if it looks good I'll buy it and drive it back. He then proceeds into talking me out of coming to see the boat (since it's so far away) and starts telling me about the "old lady" who's interested in buying the boat. I tell him that's fine, and to sell to the "old lady," even though I had my doubts the "old lady" existed. A couple days later I get a text message from Marc saying the "old lady" didn't end up buying the boat (surprise surprise) and they are willing to take some money off the price. At this point, I have already found another boat in Arizona, which is new and a little more expensive but is way closer to us. I tell Mark this and then he starts sending me long paragraph text messages about how I shouldn't buy the new boat, the brand is low quality, their boat is turnkey ready to go, and a high quality brand. I tell him no, I'm going with the new boat but thanks anyways. I then find out the new boat won't available for three more weeks, which is a problem for our company since the boating season here is so short and we would lose out on 3 weeks of rentals. I call Marc back and inquire if this boat is still available. He tells me it is, but now there's a "fireman" that's there right now and wants to buy the boat. Same selling tactic? Really? Long story short we negotiate the price down a little, arrange for expedited shipping at a premium cost through Uship and buy the boat. Three days later:  The boat arrives. The first thing that the guy who transported the boat says to me is that he had to tell Munson Ski and Marine to take some mussels off from the back of the boat so he could pass state inspection stations on the cross-country drive. BIG RED FLAG. I take the boat to our local inspection station, as required by law, and turns out there are Zebra mussels EVERYWHERE. These mussels are illegal in the whole state of California, dead or alive, and shouldn't even be crossing state lines. The boat gets immediately quarantined for a month and I have to start talking to our local game warden and other local agents about what I need to do to get the boat up to our state's standard. It turns out we will need to cut off the chimes on the side of the pontoons, clean them, unmount the motor, clean that whole mounting area, and the inside of the motor. I get quotes from local shops and they tell me it's going to be $10-20k to get all this done and even after all this, they aren't sure if it will be clean enough to launch in our lake. We reach out to Marc to ask him about last time the boat was in the water and what lake it came from, he says it hasn't been in the water since last fall and it was last in Lake Genova (a lake known for Zebra mussels). He says he reaching out to his boss, Matt Munson, and he should be in contact with me shortly. We get the phone call from Matt Munson, and told him what we learned about the boat he sold us.  Because the shipping company told the dealership about the mussels, Matt Munson was clearly aware of the condition of the boat and that this would be a problem for us in California. We told him that because he was negligent in advising us of a contamination, we wanted our money back. My business partner was kind enough to say we will eat the cost of shipping to California, Munson would just have to ship the boat back to Illinois and give us back our money, no hard feelings. Matt says he has to talk to his Dad about this and he will get back to us shortly. We don't hear anything else from him. I call multiple times over the next couple days and he doesn't reply. Eventually he writes me an email saying he checked with his lawyers and they did nothing wrong. They went to a lawyer first rather than working with us. In reaching out to our own legal counsel, we discovered that we did not have a solid enough case to pursue. That being said, this is morally reprehensible and this business should be held accountable for their shady dealings. We will be contacting the BBB and strongly recommend that other people go somewhere else for their boat purchases.

I just purchased a Mailbu boat from Mike Misch and I would not buy a boat from anyone else. He will…read morego to all lengths to fit you in the right boat in your price range. He is extremely professional and know his products. He actually skies and teaches as well so he understands which boat would best fit your needs. He really does his very best to make you happy and comfortable with your decision making process. He truly is an expert and has worked with Munson for 25 year plus. He is straightforward and super nice. I highly recommend him. Cindy L. Blue Spring Lake WI

The place I usually take my boat wasn't able to look at it for at least 3 weeks so I went to Kettle…read moreMaine to see if they would look at it. What a great experience! They are friendly & took care of the problem right away. I sure hope they are a permanent fixture in Jackson because as long as they are here, they have my business. A welcome addition to the Jackson area, give them a try.

I've been to Kettle Marine on a few occasions to ask questions about my boat and motor. I've also…read morebeen there to purchase a few maintenance items for my boat. Every experience has always been great! They are super friendly, always knowledgeable, and super kind. Even today I ran my boat up there to ask a few simple questions. Even though it's wintering season and I know they are super busy, they made time to take a quick look at my boat and answer my questions. Great dealership, great people!

This place has everything you need for kayaking, none of the bells and whistles. No nonsense…read morestore, they are helpful, and offer replacement parts and Hobie brand kayaks. Great for the experienced and the new boater starting out, and needing just the essentials. Prices are competitive.

My first time buying a boat from a dealership. These guys…read moreare awesome, everyone. Special thanks to Drew and Bill & Rick who took me out on the lake to test drive the boat & Keegan a very sharp young mechanic who diagnosed & corrected a small issue with this used boat. And Gavin who took care of the paperwork. Very nice people to do business with.

I had 2 problems with buying a new Sea Ray. The speedometer cable was hooked up wrong at the…read morefactory, so when the boat was moving, the hull filled with water. That caused me to miss most of the first Summer of ownership. The battery was wired incorrectly, so even when battery switch was in off position, there was a small power draw, and if the boat seat for more than a week, the battery would be dead. Skipper Buds was little help with these problems. If they inspected the boat after the test drive, they would have detected the first problem. Altogether, these problems affected the first two Summers I had the boat. I would have expected a call from the sales or general manager, at some point. Clearly, when the sale is over, you are "on your own" dealing with problems, even if the boat was only 3 days old, and had less than 2 hours of use! I would not do business with Skipper Buds again.

I took my BR200 Searay to S & R for some gelcoat repairs. They did a GREAT job. Finished…read morewhen promised. I give them a 5 star rating. Bill Kennedy Brookfield, WI

From the owner: For over 50 years, S & R Marine Inc has provided local sailing enthusiasts with everything they…read moreneed to hit the water. From sailboat and iceboat sales and repairs to full supply of boat accessories and equipment, our company is your one stop shop for all things sailing. As a locally-owned and operated company, we understand the importance of top-notch customer service, paired with quality workmanship. Located in Pewaukee, WI, visit S & R Marine Inc today to browse our inventory of supplies or call now for more information about our boating repairs & refinishing services.