I was a first time home buyer looking for a mortgage. I got all my places lined up for the day and…read moreasked one of the consultants to give me a rough estimate of the rates he had. He gave me a rate that was well outside of my research range. When I said to him "Hey this doesn't seem right, can you check it again" He said "I did everything I could and that is the best rate I could get, I do this for a living." I literally called 3 major banks and got 3 quotes that were all 1% lower than his "lowest rate" I told him I was moving on with another bank. He said "Well maybe I can talk to my manager to get a lower rate...I didn't know rates were so low." Get a second opinion when working with these guys... Slimy as hell.

Update: 8/31/2017 Thank you for Grace's sincerity and…read morehelpful reply. I feel like I can trust her again. I think I'm too impatient to wait for her reply. Now I know customers are very important to her. She will take good care of them. I will definitely do business with her in the future if needed. I will recommend Grace to others wholeheartedly. Original: 8/30/2017 At first Grace Davis was helpful but then she did not respond to my last email. I just want to find out the interest rate and closing costs. Is that too much to ask? She might just be too busy to answer two questions. Maybe I am not worthy of her time. I chose her because she is on the list of preferred loan officers. But now I think it is overstated. Not recommended.

Recently heard about the Mortage Marketplace on the radio while I was looking to get qualified for…read morea loan. I worked with Doil from start to finish and I definitely got a great amount with a great rate too! Way lower than the rest of the market. There was alot of things taken care of too that I'm beyond happy about. I will highly recommend Mortage Marketplace and have referred him many more clientele. Anyone that's looking for a home without all of the sketchy stuff from the banks. THIS IS the place you need to go. Thanks Doil!

Like everybody else that is looking for their first home, I did not have prior knowledge about the…read moreprocess, I spoke to multiple mortgage companies until I found Mr. Doil Kim. Let me tell you he is a true professional. Our conversation lasted over two hours which he went over the details of everything. After he got my trust, and I perceive with her through the process there were some twist and turns but he was very patient with us and honestly he got us the best deal possible. We are still amazed, and our deal would not have been done had not we went with the mortgage market. This company is highly recommended myself and all my friends use him. Please trust him for his professional services. You will not be disappointed. Thank you Doil you are the best.

As first-time homebuyers, we couldn't have asked for a better mortgage team than JC Financial. From…read moreour very first meeting, Jake and Lillian demonstrated an incredible level of professionalism, expertise, and genuine care for our family's best interests. Jake took the time to walk us through every step of the loan process and provided us with a detailed estimate of what to expect. What impressed us the most was how incredibly accurate those estimates were--when we sat down at closing, the final numbers were almost exactly what he had projected, differing by only about $100. That level of accuracy and transparency gave us so much confidence throughout the entire process. We even explored whether there were better interest rates available elsewhere, but after comparing our options, JC Financial was still able to secure the best rate for us. It was obvious they weren't just trying to close a loan--they genuinely had our best interests in mind and worked tirelessly to get us the best possible outcome. Jake and Lillian were always available whenever we had questions, whether it was during the day, in the evening, or over the weekend. Every phone call, text, and email was answered promptly, and they never made us feel like we were asking too many questions. As first-time buyers, that level of communication and patience meant everything. They worked incredibly hard all the way through closing, carefully reconciling the numbers between the seller, lender, and everyone involved to make sure everything was accurate and seamless. Their dedication, diligence, kindness, and exceptional customer service made what could have been a stressful experience feel smooth and organized from beginning to end. If you're looking for a mortgage company that is honest, knowledgeable, responsive, and truly advocates for its clients, I cannot recommend JC Financial enough. Jake and Lillian work incredibly hard for their customers and have earned every bit of their outstanding reputation. Thank you both for making our first home-buying experience such a positive one! We are officially home owners today thanks to Jake and Lillian's hard work! I cannot recommend JC Financial highly enough. Jake and Lillian are knowledgeable, honest, responsive, and truly put their clients first. If you're looking for a mortgage lender who will work tirelessly to secure the best rates and make the process as smooth and stress-free as possible, look no further. We are incredibly grateful for everything they did and wouldn't hesitate to recommend them to anyone buying a home.

Jake Chung and his team were extremely punctual and reliable. I will continue to use JC with my…read morecurrent and any future financial projects. Jake and Lillian truly cared about my success and wanted to make sure that I was taken care of.

My fiancee and I were not only on the house hunt, but also a realtor and mortgage consultant hunt…read more We were given Estela Flores' contact information after she was highly recommended to us by a friend. Since we were first-time home buyers, she set up a pre-qualification meeting to get to know us better. During this time, she patiently explained and familiarized us with the different mortgage loans options available, how the loan approval process works, what forms and paperwork were necessary, and tips on how to improve our credit scores. She knew everything inside and out after working in the mortgage industry for nearly twenty years. Once the first "big day" arrived (placing an offer), Estela was available to us for any questions via the phone, email and text. She was always easily within reach. Since we were buying and requiring an FHA loan, we feared and dreaded the process with the idea that it would take forever with such little time before the closing date. Estela's employer, Platinum Home Mortgage Corp., was extremely fast in getting all of the necessary work done for our building to become FHA approved and have our loan processed. Estela is now a great friend and I highly recommend her to anyone who is need of a mortgage consultant.

Talk about excellence, trust, reliability, friendliness and everything else you need when you are…read morein the process of purchasing a home, Estela is definitely the person to consider. My husband and I went to her by reference and our expectations exceeded to infinity and beyond. Me being a broker myself I had dealt with a lot of loan officers in the past but Estela is definitely fabulous and I will definitely be recommending her to everyone of my clients and friends.

Joanna was absolutely amazing to work with. She was available to answer questions and walked us…read morethrough the whole process. She left no detail undone. Her whole team worked to make sure our loan closed on time. I would highly recommend Joanna, without reservation.

Joanna was great to work with!! She helped us through the entire process, and was always available…read moreto answer any questions that we had. Would highly recommend!!!

I've actually worked with Joe at his family's mortgage business. I've always known him to be…read moreknowledgeable and caring for his clients. When my spouse and I decided to purchase our own home in 2013 , Joe was the only choice for my loan officer. Even though I knew the business, Joe walked us through every step of the way as if we were brand new to a home purchase. This year we wanted to refinance. I contacted Joe, and the process was done in a week. We could not be happier. I would recommend Joe to my neighbors and family.

If I could give zero stars for the experience I've had I would. When making one of the biggest…read morepurchases of your life you want to feel comfortable with a lender. Not like they are strong arming you to line their pockets. I do not recommend Eagle Home Mortgage and would highly advise smart consumers to shop elsewhere. Just look at the comments and reviews on Facebook and you will see that they are borderline unethical in how they are processing loans as they are owned by Lennar but will be quick to say they are separate entities.

First I wanted to say working with Tom Lavallee and Jenny Eblin was a great experience. They have…read morebeen and are still extremely professional. As long as Tom is in business, I will continue to use and refer them. I have also referred them to many friends and family and they too were very pleased with their services. Thanks Tom and Jenny

Joanne Mcginnis is pleasant, easy to talk to and willing to work with you... to hang up and never…read morereturn your call. The "I'll call you right back with some numbers" while I waited by my phone apparently meant tomorrow... err no she did not call back the next day or the day after or week after or month after. After having read the bad review I was still willing to give her a chance but shame on me. Apparently she has so much business that she cannot be bothered to return calls or even hand them off to co-workers less busy. So I went to another office and was treated with respect. If you give this office a try... I suggest asking for another agent.

I had the pleasure of working with Jason Baugh while purchasing my second home. My first…read moreinteraction with him was one that was more educational. He literally took the time to break down every detail of the process that I needed further elaboration on. He made me feel extremely comfortable and reassured during a very stressful time. He was quick to reply to every question I had regardless of the day or hour and was always available to me, making it seem like I was the only one he was working with. The level of customer service and hand holding he provided is very rare today. He was extremely professional and pleasant throughout the whole process. This is my second experience with purchasing a home and he made this experience a very positive one. So much in so that I am telling everyone I know about him because when your purchasing a home you want to work with someone who fully understands the business but is still handling you like you are their first and most important customer. He has amazing follow through and would often reach out to me before I could reach out to him. From what I have heard from other friends or family they typically reach out and hope to get a speedy reply from their mortgage brokers. This was not the case with Jason, and if you are looking for someone to provide you quality service through and through, Jason Baugh is the person you want to work with.

I had the pleasure of working with Tony and his team over the last few months. He did a fantastic…read morejob! I would not have been able to close on my first home yesterday without his help. He was available at all times to answer questions. He really went above and beyond! I would absolutely recommend!

Great group of people who take care to be mindful of how important it is when dealing with…read morecustomers and financial matters.

Great experience with our refi. Quick, extremely efficient and effective. Marc went the extra mile…read moreseveral times in order to make our closing happen fast and smoothly. 10 out of 10. Highly recommend!!

The amount of support, transparency and honesty I received from Liz was beyond expectations! She…read moremade me feel safe and at home with her and her service was exceptional. I will keep her always close to heart and on my immediate dial if I need Mortgage assistance. She truly is the best!