Quality floors on a tight budget is what when dreamed of and the owner Shawn made it happen. First…read moretime doing direct business with an owner and I see the difference in how this impacts the quality. He answered all our calls and multitude of questions. His products were HIGH quality. Floors were done within 2 weeks of walking into his store. This is my flooring company to go to for now on.

Had new flooring installed throughout my house totalling over $11,000.00 Flooring selected was…read morehighly recommended by Dan and Shawn backed it up. My floors are separating in the kitchen and they are scratched and stained in the kitchen, laundry, dining, living room, bedroom, office and both bathrooms. Contacted Shawn frequently with no response or promise to respond in a few days. Months went by with either no contact or empty promises to come look at the floors. After 8 months, got tired of waiting and filed BBB complaint. Still took months for Shawn to contact me and get a rep and come out to look at the damage. He said the flooring company offered 1,000 sq ft replacement. Shawn and the rep finally came out and looked at the flooring a couple months ago (after a year). Shawn said he would contact me with a decision in 2-3 days. I haven't heard anything from Shawn and he will not respond to my texts during the past 2 months. I have all of the texts and communication documented. Dan had left the company quite awhile ago. I ran into him a couple days ago. Told him what happened. He said that was the reason he left Grimes Flooring, and he has heard many complaints like mine from other customers. DO NOT USE GRIMES FLOORING!!!!!

We had to replace our home's flooring. We drove to Salisbury from Kannapolis and with their help…read morefound a beautiful floor in no time. They didn't have any locally so it came from Augusta, Ga. I'm just TWO days!!! Totally stress free experience.

Don't purchase your flooring here. I made the mistake of purchasing my flooring here and the…read moreinstallation was terrible. No one wants to take responsibility for the project and I'm left with unfinished floors. Poor customer service.

They were quick to get back to me and also get the job done. I would recommend them to everyone for…read moretheir carpet cleaning needs. Bo is the nicest person will use again.

We are currently in the process of moving and needed the upholstery of our sectional and patio…read morefurniture professionally cleaned. Bo and staff showed up timely, performed the cleaning and explained the best way to keep things looking good at a very reasonable price. I highly recommend them.

They were amazing!! Great product, and great Installation!! Very reasonably priced!! I am so…read morethrilled with the final product!!

August 2022. High Point Flooring Center had a good selection of sheet vinyl remnants of different…read moresizes, all very well priced. The vinyl is excellent quality -- very thick and padded. Easy to cut and easy to install over existing flooring, even tile. Updating my previous review to include the pic. Makes for an easy permanent DIY bathroom refresh or a temporary floor covering in just a couple hours work and hardly any money.

Ted and his team are experienced, honest and competitive on costs. They can do it all - wood…read morerepair, refinish, buff, stain, etc. No sales pressure and good, decent family owned business!

Ted Birmingham was referred to us through our neighborhood website and next door neighbor. People…read morefrom the site have wanted to know if we were pleased with the results. We are ecstatic with the results. They were punctual, professional, accommodating. We ordered matching stained shoe molding for the baseboards and when they showed up with white painted shoe molding, they corrected it the next day. We have recommended them to all the people on our website and half a dozen others, already. We will definitely be using them in the future