I had always heard good things about Rogers Basement Waterproofing so they were my first call when…read moreI needed some work done. I'm happy for those here who got to deal with the owner. Unfortunately, I did not. I spoke on the phone with someone named Mike in April about a couple of different issues I had with my basement. He said they were too busy at the time to come out and look at it and that what they usually do is install a sump pump. I told him I wasn't sure that was what I needed without checking a couple other things first, but he said again they were too busy for anyone to come out, that I likely needed a sump pump system installed, and that it could run from a few to several thousand dollars. That's fine, I imagine they are swamped in the spring and I have an idea what those systems cost if, in fact, that's what I needed. No problem. Fast forward to August. I called back to see if someone could come out to look at my situation. Left a message with Nicole and I got a call back from Mike (maybe the same Mike, maybe not...I believe he said "Stearns") and we set an appointment for a few days later. Well, he never showed up, never called, nothing. Rogers may be the absolute best in town, but I'll never know it. I feel like I was blown off twice. I'm sure if they see this they'll be very apologetic on here and tell everyone that's not how they do business, but it was exactly how they did it with me. Maybe you'll be luckier and get the owner.

Rogers Basement Waterproofing installed a sump pump a few weeks ago in a section of our basement…read morewhere we've been having water issues. This was our first sump pump, so they had to do everything, not just the pump(put the ditch around the basement, lay inside drain line,cover it back up, dig ditch to street, lay the drain from the basement out to the street, cover it up). They were very considerate of our house, covering the floor path to the work area and placing plastic over the doorways from the section of the basement they were working in. The concrete work covering the ditch up after the inside drain was installed was very neat. Great job! Highly recommended!

I'm an engineer by trade and cant help apply those skills to every project I start…read more I thoroughly appreciated working with Tyler through every step. He was articulate explaining the displacement, likely root causes, prevention and mitigation steps, repair options, and the pros/cons of each approach. During the walkthrough he discussed the areas of concerns and created a visual diagram of the forces interacting on the basement walls, how its displacing the wall, and how it will be repaired. The quote contained all these areas with the total cost of repair + the project plan to resolve it. How many straps, their locations, mortar joints that will be replaced, and a 5 foot section of basement slab that needed removed to clear out the flush ports underneath and replace with new concrete. What I appreciated the most was Tyler's engineering approach. Root cause, resolution, and cost. He identified a couple areas not pointed out by other contractors that required addressing and his quote was still in line despite the additional work. And I never got the impression he tried to create work for a higher invoice. I 100% would hire Tyler and Basement Remedy if I ever purchase another house with basement issues again.

Basement leaks? Flooding? Chimney drips? Crumbling grout or weeping blocks? We faced ALL of these…read moreproblems with a house we just bought. We also needed a precisely dug hole in which to bury a new LP gas storage tank. We found everything we needed at Basement Remedy! Tyler, Todd and their friendly crew, diagnosed our issues, discussed our options, gave us a free estimate; and when we hired them, they quickly delivered the results we needed at a price we could afford. They are great communicators with hands-on ownership. It was a wonderful experience! Five stars. Ask them to quote your job too, you won't be disappointed.

My family just moved into our new house in Grandview Heights and were getting some work done in the…read morebasement (new paint, new flooring, etc.). The painters noticed some mold and water damage near a few of the walls. I called Ohio Basement Authority and Jordan came out the next day. Having a finished basement makes figuring out if there is water coming in tough, but he walked me through the possibilities, and how we could remedy each one. Not being used to having a basement (I historically lived in *much* drier climates!), I really appreciated the thoughtfulness and attention to detail that he showed in walking me through the different situations. I decided to go with the interior waterproofing. I was scheduled to have my new flooring installed a day later, so the speediness that Jordan came out literally saved me thousands of dollars (and the time of having another floor installed!). Thanks OBA!

DO NOT TRUST THIS COMPANY!…read more Ohio Basement Authority (Groundworks) severely damaged my garage and pool deck in just a few hours, then took three months to inspect the damage. I hired them to lift three garage slabs. Instead, they cracked two slabs into seven pieces, then stopped working because the concrete was "cracked beyond a level of safely lifting." Their crew created the damage, then used it as the reason they couldn't finish the job. My garage floor is still 2-3 inches lower than the surrounding slabs, making it unusable for parking and failing to meet the work promised in the contract. I spent over $11,000 for work on my garage and pool area. The result is a broken garage and multiple trip hazards they created themselves--the same hazards they use during sales presentations to justify additional work. Around my pool, one slab now sits higher than the surrounding deck, another remains lower and was left separated instead of being repositioned flush. My property is in worse condition than before they started. Management ignored my calls for three months. When they finally responded, the attitude was hostile, with statements like, "We're not responsible for our salesman's promises," and "We don't level." Once they're paid, don't expect responsive customer service. If something goes wrong, be prepared to spend months fighting just to get someone to acknowledge the problem. To make matters worse, I later learned that completely demolishing and replacing the sunken concrete would have cost about 40% less than the foam lifting system they sold me--and their foam is already showing signs of settlement. Buyer beware.

If you are looking for a company that shows up when they say they will, quotes you a price ahead of…read moretime and sticks to it, does the work efficiently and effectively, and is personable to boot - HIRE THIS COMPANY! I rarely give five star reviews because I rarely have good experiences with service workers - let alone great experiences. However, JB Foundations earned all 5 stars. And honestly, it's not that hard - just very few companies will do the basic things that make customers happy. It started recently with a couple days of hard rain. We live in an elevated area where our driveway slopes up and our house and foundation is higher than the street. As a result, we have never had any issues with water in the basement and rarely give it a thought. The only problem we had was the pipe leading up and out of the basement had a loose connection and I was able to tightened it up. But with this most recent rain, the sump pump started acting differently. It was still seemingly working but making an incredible noise. I had just had new flooring put in on the first floor (I'll be writing that review next) and noise carries much more within the house. At first I chalked the louder sump pump up to that. But the more I had to listen to it while working from home, I realized something was wrong. The second day, I started putting feelers out. Messaging 3 companies on their websites asking if they did this work on sump pumps and in our area. NONE RESPONDED. I hate using the phone so electronic communication is my preference. THe next morning, the pump was quieter but ran non-stop for hours - despite there not being hardly any water in the tank and it also had not really rained for a while. This time I turned to Yelp (which is where I got the names and reviews of the 3 companies I reached out to via their websites). I picked one and sent a message just like I did before. I also took the option to ask a couple more companies to respond. Almost immediately, JB Foundations responded and expressed ability and interest in doing the work. We exchanged messages via Yelp and soon I had an appointment, as well as an estimate should the pump need replacing. The appointment window was only 2 hours and they were able to come the next day. Considering we had yet to take any water in the basement, I was feeling very lucky (which is rare). Jay showed up during the 2 hour window and went to work. He showed me how the pump can be tested by bypassing the floater. The pump was still working and apparently able to push water to the street. Regardless, given the 26 years it had been working - I opted to have it replaced. Jay had a new pump with him and installed it in maybe 15 minutes. He asked for a garbage bag to carry the old pump out in as it was crusted in rust and mud. He had also pulled out a few other misc. items (paper, soda can, rocks) from the hole and transported it all way without messing up the floor. Jay educated me about the back-flow valve/connector - which was apparently what had come apart before. He had replaced it at no extra charge. I always appreciate a service person taking the time to explain things to me so I better understand how the things in our house work. Jay did so without making me feel spoken down to or stupid. I don't know what else I can share if you're not convinced yet to include this company in your search when needing any work done in your basement/foundation. I highly recommend giving them a shot.

Jay, who leads his crew, has years of experience with a foundation company in the past. He comes…read moreoff as down to earth and honest, and he gave me an estimate significantly lower than the one I received from a different company. He explained well how the process would unfold and was proactive about being open to any questions. They arrived the originally scheduled day and although there was a delay due to some pretty extreme weather causing traffic idiocy, I was notified about that delay. They worked hard until the job was complete. Every indication so far is that the job - a crawlspace drainage/sump - was successful, considering there has been another very hard rain since and no more basement leakage.

We recently purchased a house in Galena that had a leaky basement and per the recommendation of our…read morereal-estate agent she recommended J&J do the repair in the basement to correct the issue (non-functional drain tile). Sid was our contact and directly supervised the work. He gave an accurate ballpark quote and was very thorough in explaining the issues and kept us up to date on the progress of work via text messages, periodic calls, and photos. Unfortunately, the job opened up some major surprises with the drain tile around the foundation as well as rotted floor structure around the chimney chase that was dumping water into the basement due to water infiltration. Sid's crew did an excellent job repairing the rotted structure in the basement that had rotted away. While this was a very expensive repair, however I highly recommend Sid and his guys. They do quality work and get it done quick. They also had good recommendations for other contractors that we need to complete the exterior work related to the structural issues (see pic below). Sid will also work with you (within reason) if you have minor changes to the work being done. We had a separate plumber (per Sid's recommendation) add rough-in plumbing for a future bathroom after J&J broke up sections of the concrete floor to replace the weeping tile. It made sense and Sid worked with us on that. Five stars.

They left my front yard a total mess!!! I'll be pick out rocks, spreading top soil & grass seed…read morefor quite a long time. and of course, then there will be the watering - time & $$$! I'll be lucky if the drainage pipes don't get smashed considering how shallow they are. very unprofessional, especially the workers!! think only 1 or 2 of them can speak English.

Had to have foundation repair which was a big deal and costly, so I was really worried about…read moregetting a good company. I did some research and chose Hydra. The owner (Noah) is great and listens to your concerns. He communicated throughout the process and made it a good experience. Honestly, you do have to pay attention when he's not onsite but just let him know of any problems. I did not like how the workers completed the steps and Noah had it redone immediately. If I'm continuing with the honesty, I still don't like the steps but I'm satisfied with the overall job. Would definitely use them again

Had an excellent experience with Hydra. They installed a sump pump system and braced a bowing…read morefoundation wall. Their estimate was considerably less than known companies that advertise. Raul, who came for the estimate and led the team who did the work, was knowledgeable and professional, walked me through the work at the end of every day and answered all questions. They draped everything (including what we had already draped ourselves), cut away minimal drywall to access the walls, swept up every day and left the place clean at the end of the job. They even fixed the radon mitigation issue that started the whole process of waterproofing the basement. Haven't had to run the dehumidifier at all and the basement smells better. Recommend highly.

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

Do not use basement Doctor. I spent over $17,000 with them to stop water in a half basement. We…read morestill have water coming into the basement after all their work. They would not stand behind their work and wanted to try to charge me another $7000 to fix the issue that they twice tried to fix at my expense. Going to Ohio basement authority to fix their mistakes. If there are any future water leaks at least they will fix at no cost to the customer.

These guys are on their A game. Explain project as it progressed, clean up each day. Their process…read moreof follow-up is complete also.

The crew of Julien, Lalo, and Tim did excellent work. Too bad the price wasn't excellent.read more