I went into Experimax in Canton Ohio to have a right speaker replaced in my MacBook Pro. I picked…read moreit up today and there's a sizable dent on my Mac Pro. Jason immediately became defensive and said: "Why would I put a dent in your MacBook Pro ". I have pictures proving there was no dent before I dropped it off to them. This company needs to be held accountable for their errors. I am contacting the BBB! I am not a reviewer, just a customer who feels that were not given the truth about what happened to my MacBook Pro. I tried to say to you in your store this dent was not there when I bought it in. I have proof pictures that are dated and time stamped to show this dent was not there.

Once again, Experimac comes through for me. My 2014 refurbished MacBook Pro died when the semester…read moreended and I thought (hoped) it might be the battery, but no, the motherboard bit the dust. In speaking with Jermaine I determined that my best bet going forward would be an iMac. Fortunately they had just what I needed, with lots of memory and storage. They moved everything from my laptop to the iMac which made for a seamless transition. The refurbished 2017 machine is working beautifully. I really appreciated the discount for parts given to me for the old MacBook. In the last year I also purchased my Apple TV setup and a battery for my iPhone X. These people are seriously into good customer service and make it possible for more people to afford Apple products.

So my pixel 2 experienced what is known as the black screen of death.I decided to take it here to…read moreget a new screen,but they didn't have one in stock and ordered one and said it would be ready In two days.The cost $ 100.00 ,which thought was cheap because for a quality screen they range between 100 to 150.Wednesday I call make sure it's ready and they tell me they can't fix it.On the plus side they refunded my money.I came directly home ordered a new screen put it in and it was a miracle from the cell phone gods my phone was fixed!!!

I am so glad I made a special trip to the mall to see if my phone was fixable! I was told by…read moreVerizon that I would need a new phone. Well, a very nice young woman fixed my phone in two minutes for a very reasonable price! I will be telling everyone about this kiosk in the mall.